# Compare MidexPRO vs athenaOne 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare MidexPRO and athenaOne based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/9040-98735/MidexPro-vs-athenaOne

---

# MidexPRO vs athenaOne Features and Cost Comparison

Last updated July 9th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

MidexPROathenaOne2/4 selected

[MidexPRO](https://www.capterra.com/p/9040/MidexPro/)[4.9 (112)](https://www.capterra.com/p/9040/MidexPro/reviews/)

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.8 (911)](https://www.capterra.com/p/98735/athenaOne/reviews/)

[## MidexPRO](https://www.capterra.com/p/9040/MidexPro/)[4.9 (112)](https://www.capterra.com/p/9040/MidexPro/reviews/)

Starting Price

£0.01/month

Value-for-Money

4.8

Functionality

4.7

Ease of Use

4.8

Customer Service

5

Reviews Sentiment

BH

DS

PE

Based on [112 reviews](#user-reviews)

Positive

110

Neutral

2

Negative

0

[## athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.8 (911)](https://www.capterra.com/p/98735/athenaOne/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.6

Functionality

3.8

Ease of Use

3.8

Customer Service

3.6

Reviews Sentiment

Based on [911 reviews](#user-reviews)

Positive

634

Neutral

108

Negative

169

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 2,689 reviews from medical practice management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

74%Fit

Missing features

Feature ratings

HIPAA Compliant

NA

Charting

4.6

Patient Records Management

4.8

Practice Management

4.9

Appointment Management

4.8

79%Fit

Feature ratings

HIPAA Compliant

4.7

Charting

4.2

Patient Records Management

4.3

Practice Management

3.7

Appointment Management

4.3

User satisfaction

User satisfaction

4.9

User reviews[112](https://www.capterra.com/p/9040/MidexPro/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.8

Customer support

5.0

User satisfaction

3.8

User reviews[911](https://www.capterra.com/p/98735/athenaOne/reviews/)

Ease of use

3.8

Functionality

3.8

Value for money

3.6

Customer support

3.6

Price starts from

Price starts from

£0.01Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Consultants, Secretaries, Cosmetic Practices, Medical Practitioners/Specialists, Medico-Legal, Psychiatrists, GPs, Clinicians, Private Hospitals and Billing Services.

Best for

Physicians, physician executives, clinical managers, practice managers, office administrators, healthcare executives, c-levels, hospital administrators, nurse practitioners, and physician assistants.

## User reviews

Pros & cons

BH

Bridget H.

Practice Manager

> "As a private medical practice manager to a number of individual medical/surgical consultants based in different locations the easy system access helps..."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___7007788)

TG

Tabitha G.

Manager

> "Diary configuration is less suited for when clinic hours may vary or have a bi-weekly schedule that includes some hours that are the same each week, with..."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___7174310)

DS

David S.

Consultant ENT surgeon

> "It has been reliable and intuitive to use and has developed incrementally as things have changed in private medicine."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___7148959)

JC

Jane C.

Practice Manager

> "Can't duplicate a GP etc from another so you have to fill in a complete new dataset each time - really annoying. "

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___6616479)

PE

Peter E.

Consultant in Pain Medicine

> "It was highly versatile and proved very adaptable to all the varying needs of the medical profession."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___7140504)

DS

David S.

Consultant ENT surgeon

> "On other words, my secretary cannot use it at the same time as I use it."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___7148959)

DS

David S.

Consultant dermatologist

> "The report section is also invaluable, not least when generating reports for HMRC."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___7046641)

JC

Jane C.

Practice Manager

> "It was a bit aggravating during the changeover that some things about the way the system works were not made clearer, as I fully utilise the system and..."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___6616479)

CB

Claire B.

Practice Manager

> "Midex Pro is a fantastic software for private medical practice management."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___6861624)

CS

Cathy S.

Medical Secretary

> "Sometimes the accounts are a little bit confusing when doing a account report for aged debtors."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___6448804)

BH

Bridget H.

Practice Manager

> "I find it user friendly and easy to set-up and link to Healthcode for simple billing processes. "

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___7007788)

LP

Laura P.

Medical Secretary

> "The only issue I have is with spell check in the emailing section but have found that you can check spellings but it is not an automatic feature, you..."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___6143081)

KJ

Krystina J.

Sales and Marketing Director

> "Service and support is paramount to the business and your support team have excelled in my queries/questions and support needed."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___6397625)

MP

Marta P.

Practice Manager

> "not enough automatizations and a patient journey is not visible at a glance ie where the patient is on their journey with us at this particular moment,..."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___6140140)

GS

Gill S.

Medical Secretary

> "I have been very happy with Midexpro having used this for many years and having used other various software I find Midexpro is ideally suited for the..."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___6794078)

CB

Chloe B.

Medical Secretary

> "When typing a letter, I cannot add in another clinician whilst typing, I have to physically type in the addresses for any add ons."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___6215494)

DS

David S.

Consultant dermatologist

> "Very good value for money, especially when tax allowance is consjdered"

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___7046641)

CM

Cassie M.

Medical secretary

> "A lot of surgeries are advised not to click on a link."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___6631875)

JM

Jamie M.

Group Head of Operations

> "Dan was super helpful throughout and always on hand to answer questions."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___6876364)

OM

Olivia M.

Practice Manager

> "Not being able to send multiple invoices within the one email (multiple patients and invoices)"

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___6078763)

NK

Nikki K.

Practice Manager

> "Excellent service, someone is always on the telephone when you need help, they are helpful and everything I have needed has always been sorted out for me."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___6414803)

NK

Nikki K.

Practice Manager

> "No 2 weeks are ever the same so this does make it a little complicated."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___6414803)

LB

Louise B.

practice manager

> "Whenever I have an IT issue - I always look forward to talking to the customer service team - in particular \[sensitive content hidden\] - he phones me..."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___6040884)

GF

Grace F.

Medical Secretary

> "Nit picky bits but not detrimental - it doesn't recognize "/" forward slashes when labelling documents -"

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___6024522)

CH

Clare H.

Medical Secretary

> "Midex Pro is easy to use for all aspects of running a private practice, from making/changing appointments, reports and with the introduction of MXPay..."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___6014101)

IL

Ian L.

Consultant

> "The diary function is sometimes annoying- always flicks back to midnight and you have to scroll down......"

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___5084555)

MP

Marta P.

Practice Manager

> "Easy to use and get used to if you are switching from another system, cloud based so you can access from anywhere in the world, best customer support..."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___6140140)

MA

Maria A.

Practice Manager

> "I have had time issues adding a card payment facility to our package. "

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___6179038)

KF

Katherine F.

Director and Practice Manager

> "For the Consultant, the diary is invaluable enabling him to carry out a clinic smoothly and easily accessing patient details at the click of a button..."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___3928713)

LM

Lucy M.

Company Secretary

> "There are only three of us in the practice and it seems very expensive and poor value for money that only one person can use it at once."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___3671733)

KJ

Krystina J.

Sales and Marketing Director

> "They are always on hand, will do training sessions with me and explain things so simply."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___6397625)

LM

Lucy M.

Company Secretary

> "I am irritated that we are unable to allow our secretary to use it at the same time as us. "

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___3671733)

BD

Barbara D.

medical secretary

> "Just easy access and search for patients and records, invoicing, end of year accounts, recalls, entering new patients and GP is fast due to the search by..."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___3656480)

EM

Erika M.

Consultant

> "I am still not able to use some integrations Cloud RX"

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___3683513)

CB

Claire B.

Practice Manager

> "Great customer service too."

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___6861624)

DE

Debra E.

Medical Secretary

> "don't think there is anything I don't like, except maybe having to have separate emailing systems"

[See full review](https://www.capterra.com/p/9040/MidexPro/#Capterra___2831246)

[View Reviews](https://www.capterra.com/p/9040/MidexPro/reviews/)

BL

Brook L.

Nurse and a patient there

> "Athena One never fails to notify me of my appointment reminders, remind me to do the appointment scheduling necessary with user interface and..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7130374)

NG

Nora G.

CEO and owner

> "I do have an extensive practice with many billing items; we do EKG, ABI, diabetic retinal exams, and a robust continuity of care; there are..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6685790)

BL

Brook L.

Nurse and a patient there

> "Athena One is the reason my mental and physical health is thriving again because it notifies me of all appointments, reminds me of all testing..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7130374)

GT

George T.

CEO and CMO

> "You can run hundreds of reports-but when the software doesn't help in your dx or tx selection, or getting paid-----the reports are worthless."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153)

KL

Kat L.

Nurse

> "Overall, my experience with athenahealth has been positive because it helps keep patient information organized, improves communication, and..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7157293)

AP

Absana P.

Tier II Technician

> "One thing I dislike about athenaOne it how it does not have default Multifactor Authentication, for a health service that contains sensitive..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7066716)

HS

Heather S.

Office Manager

> "It has features for running reports, creating you own reports, care management features, and able to interface with other companies easily."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7044692)

HR

Haley R.

registrar

> "I did run into some frustrating moments, especially when it came to customer support. When I had a question or needed help, the response time..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7125404)

LW

Landon W.

administrator

> "It improves organization, streamlines communication, and supports consistent documentation, even though the learning curve and occasional..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7053746)

JM

Jeffrey M.

MD

> "They increase the cost based, and it is based on gross revenue - so like everything in medical, you work harder and everyone takes a bigger..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#SoftwareAdvice___6552758)

AP

Absana P.

Tier II Technician

> "I enjoyed the simplicity of the interface, it doesn't feel overwhelming and it's clear options of "Home, Appointment, Billing & Payments,..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7066716)

Erika B.

Licensed Massage Therapist

> "It also has a lot of standard “pop up” responses like the “please allow 48 hours for a response” type thing, which I would guess is set up..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001)

VR

Verified Reviewer

Software Support Analyst

> "Managing scheduling, electronic health records, billing, and patient communication is nice."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7102585)

JS

John S.

Physician

> "The worst thing is that they do not forward correspondence to you from CBE from Medicare trying to recover overcharges. "

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7032168)

EH

Elizabeth H.

MYSELF

> "I like Athenaone because it allows me to have access to my doctor/patient information at all times. "

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7077387)

PS

Patricia S.

EHR Support Analyst

> "The cross permissions are a headache especially when we have non-clinical staff get clinical functions when not needed."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7039359)

KS

Kimberly S.

Patient Service Representative

> "This allows me to complete my billing, to be able to accurately check in and check out, to schedule for the next appointment, and to prepare..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6800355)

VR

Verified Reviewer

Personal

> "Email notification lag. When you receive a message from your doctor, they will send an email to notify you, but the email comes hours after..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6449623)

LAC

Leigh Ann C.

Office Manager

> "The best part is how when a patient sends a message you can add whom they want to speak with, and it keeps a trail of everyone they have..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6710425)

Erika B.

Licensed Massage Therapist

> "It’s like those pop up responses are supposed to be “helpful” to confirm a message was sent/received… but in reality comes across more as if..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001)

LN

LAUREL N.

Patient Coordinator

> "It's an all-encompassing software, from checking in guests, to viewing EMRs, faxing documents, and communicating with patients; there is..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6504219)

Erika B.

Licensed Massage Therapist

> "These are my regular ongoing providers that I expect to know incredibly detailed private personal information about me, and instead it is..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001)

KL

Kat L.

Nurse

> "It also helps improve workflow and access patient information quickly."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7157293)

TW

Tabatha W.

Nurse Supervisor

> "The system can be slow at times."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7089213)

Reneisha H.

Clinical and Administrative Support - Medical Assistant

> "I also appreciated the overall responsiveness and accessibility of important patient information throughout the system."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7147953)

IA

Irwin A.

owner, physian

> "Reimbursement money gets shifted thru a separate bank, and this added to loss of repsonsibility of "where is my money?""

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949)

AS

Amy S.

intake specialist

> "I feel it saves valuable time and that benefits both office staff and the patient. "

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7103675)

GT

George T.

CEO and CMO

> "Their patient follow up software is mediocre as well as their "bells and whistles"."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153)

LM

Laura M.

Parent

> "The ease of use for the providers and customers makes this a medical charting system that is wonderful for small business owners and customers..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7036688)

WN

Wilson N.

SLP and owner

> "I would say that the billing crisis we found ourselves in a previous broken system could not have resolved without our coming on board and..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6684425)

SS

Stacey S.

Instructor

> "I find having multiple categories right on the home page makes access accessing what I need extremely convenient."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6859918)

WH

Wren H.

Scheduling

> "On top of that, they'll send you the same script that DOES NOT answer your questions/comments/concerns instead of address the problem, then..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6208398)

KA

Kathleen A.

Medical assistant

> "I think this is a great platform to use when booking appointment and and speaking to your doctor directly."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7117296)

EM

Erica M.

Administrative Assistant

> "They cannot see any results, billing, etc and that can be a pain."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852588)

LM

Laura M.

Parent

> "Appointment scheduling and user interface is of the highest quality with this product."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7036688)

Erika B.

Licensed Massage Therapist

> "Basically it feels belittling and minimizing and just furthers the narrative that doctors can’t be bothered to communicate directly to..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001)

VR

Verified Reviewer

Owner

> "AthenaOne is powerful and can seriously streamline your practice if you want one system for everything."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6871888)

GT

George T.

CEO and CMO

> "Changed our coding without notification or permission and made it worse."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153)

ZZ

Zoë Z.

Receptionist

> "The interface is clean, but sometimes it feels a bit busy with a lot of information on the screen, which can be a little confusing at first...."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6731082)

VR

Verified Reviewer

Software Support Analyst

> "Patients are not as fond of it."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7102585)

HR

Haley R.

registrar

> "I've been using athenaOne for a few months now, and I have to say, it's made a world of difference in how I manage my practice."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7125404)

BB

Bennett B.

Partner physician

> "Poor, we were promised that it was going to do machine learning so that it would learn our protocols and tendencies, I have seen none of this."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6407745)

VR

Verified Reviewer

Medical scheduling

> "AthenaOne offers an intuitive interface and seamless integration of EHR and practice management tools."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6471015)

GT

George T.

CEO and CMO

> "They take forever to fix issues-if they can."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153)

HR

Haley R.

registrar

> "I appreciate that I get regular updates, which gives me peace of mind."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7125404)

JS

John S.

Physician

> "Never following up on claims and then just stating that it's not their responsibility."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7032168)

ML

Mandy L.

Superuser

> "AthenaOne is cohesive - it has nearly all the features we need for managing medical records, charting, communicating with patients,..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___4912612)

VR

Verified Reviewer

National Sales Manager

> "It becomes very difficult to navigate individual client charts."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6545650)

JM

Julia M.

Receptionist

> "I love how convenient it is to authorize insurance, take payments and print out chart information for our patients."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6801543)

GT

George T.

CEO and CMO

> "Unable to solve problems in a timely manner."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153)

AP

Absana P.

Tier II Technician

> "Sending and receiving messages was simple, but I would appreciate if it went straight to my phone messages."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7066716)

SK

Shawnalee K.

Billing Manager

> "It also was not very patient friendly for logging in/out of the portal."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6743910)

TE

Taya E.

Medical Assistant

> "I love that with the recent update you can now see the phone number and insurance on your screen during intake."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6810136)

SK

Shawnalee K.

Billing Manager

> "My customer support system was not that great, and it was a bit frustrating."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6743910)

BS

Brittany S.

Owner

> "I love that I can go back and read the doctor’s notes print any doctors excuses?"

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7046796)

TP

Tamara P.

LPN

> "Too many clicks. "

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6850878)

HR

Hannah R.

Billing Specialist

> "From scheduling, to messaging, to viewing test results, this platform does it all."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6687095)

IA

Irwin A.

owner, physian

> "Difficult to get from one section to another, and the instructions to do so are hard to find."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949)

VR

Verified Reviewer

Personal

> "Provides easy access to health records, test results, and messaging."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6449623)

JM

Jeffrey M.

MD

> "I am frustrated with the crashes and increasing cost and to switch is always an issue"

[See full review](https://www.capterra.com/p/98735/athenaOne/#SoftwareAdvice___6552758)

SS

Susan S.

Office Manager

> "The best feature is the live chat function that allows you access any assistance/troubleshooting needed in real time."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6220965)

ZZ

Zoë Z.

Receptionist

> "The home page is overwhelming and difficult to navigate."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6731082)

EM

Erica M.

Administrative Assistant

> "I like that I can easily get to billing and messages."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852588)

VR

Verified Reviewer

Medical scheduling

> "Overall, navigation can feel cumbersome, affecting overall user experience."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6471015)

MD

Makayla D.

Assistant Manager

> "It's really nice to see my bills in order of the oldest ones first as well."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6859119)

RJ

Rachel J.

Solution Architect

> "The report builder is abit cumbersome and difficult to use."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6561301)

HR

Hannah R.

Billing Specialist

> "athenaOne streamlines your experience in communicating instantly with your healthcare providers."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6687095)

TE

Taya E.

Medical Assistant

> "Some cons I have experienced are that sometimes it is slow to load."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6810136)

KS

Kimberly S.

Patient Service Representative

> "Overlooking the freezing part of the program it makes my work day easier then what it would be without."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6800355)

MB

Miranda B.

Precert Specialist

> "It is not easy to update patient insurance information."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6443931)

KA

Kathleen A.

Medical assistant

> "It is very convenient and easily accessible."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7117296)

MY

Michelle Y.

Student

> "The overall aesthetics that may seem intimidating to the average user"

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6703422)

MD

Makayla D.

Assistant Manager

> "AthenaOne is great when it comes to communication and bill payment."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6859119)

IA

Irwin A.

owner, physian

> "Initial startup failed and I lost a lot of money initially."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949)

VR

Verified Reviewer

Owner

> "Enjoyed the simplicity of integration and implementation."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6871888)

JS

John S.

Physician

> "YOU WILL LOSE THOUSANDS OF DOLLARS !!!"

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7032168)

NG

Nora G.

CEO and owner

> "There have been multiple times that I grow in directions that Athena One found for me. "

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6685790)

DK

Dale K.

MD, surgeon

> "This is being blamed on "inflation" but obviously inflation alone will increase their withholding since they are on a percentage of..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#SoftwareAdvice___5099688)

IA

Irwin A.

owner, physian

> "little after initial signup.\\Did like the problem list being available."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949)

ST

Sarah T.

Regulatory Specialist

> "there seems to always be an issue when i try to log in."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6490131)

[View Reviews](https://www.capterra.com/p/98735/athenaOne/reviews/)

## User interface

[MidexPRO](https://www.capterra.com/p/9040/MidexPro/)

4.88 (112)

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)

3.79 (911)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

MidexPRO

Top features

35/45

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Automated Scheduling
-   Calendar Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinic Interoperability
-   Communication Management
-   Compliance Management
-   Document Management
-   Electronic Payments
-   EMR/EHR
-   E-Prescribing
-   Financial Management
-   Forms Management
-   Generative AI
-   HIPAA Compliant
-   Insurance Eligibility Verification
-   Insurance Management
-   Inventory Management
-   Live Chat
-   Medical Billing
-   Multi-Location
-   Multi-Physician
-   Patient Engagement
-   Patient Intake
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Physician Scheduling
-   Practice Management
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine
-   Telemedicine Integration
-   Template Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/9040/MidexPro/#features)

athenaOne

21/45

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Automated Scheduling
-   Calendar Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinic Interoperability
-   Communication Management
-   Compliance Management
-   Document Management
-   Electronic Payments
-   EMR/EHR
-   E-Prescribing
-   Financial Management
-   Forms Management
-   Generative AI
-   HIPAA Compliant
-   Insurance Eligibility Verification
-   Insurance Management
-   Inventory Management
-   Live Chat
-   Medical Billing
-   Multi-Location
-   Multi-Physician
-   Patient Engagement
-   Patient Intake
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Physician Scheduling
-   Practice Management
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine
-   Telemedicine Integration
-   Template Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/98735/athenaOne/#features)

### Recognition

MidexPRO

Best Value Medical Practice ManagementSoftware (2025) 

Best Value Medical Practice ManagementSoftware (2024) 

athenaOne is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

MidexPRO

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

athenaOne

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

MidexPRO

-   By Avebury Computing
-   Located in United Kingdom
-   Founded in 1994

athenaOne

-   By athenahealth
-   Located in United States
-   Founded in 1997

## Popular Comparisons

[MidexPRO](https://www.capterra.com/p/9040/MidexPro/)[4.88 (112)](https://www.capterra.com/p/9040/MidexPro/reviews/)

vs

[Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.66 (643)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/)

£0.01/month

Price

$59/month

4.7

Features

4.6

4.8

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/9040-140062/MidexPro-vs-Pabau-CRM)

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (911)](https://www.capterra.com/p/98735/athenaOne/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

Contact vendor for pricing

Price

$0

3.8

Features

4.3

3.8

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/98735-195467/athenaOne-vs-Care-Patron)

[MidexPRO](https://www.capterra.com/p/9040/MidexPro/)[4.88 (112)](https://www.capterra.com/p/9040/MidexPro/reviews/)

vs

[ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (367)](https://www.capterra.com/p/124590/EMA/reviews/)

£0.01/month

Price

Contact vendor for pricing

4.7

Features

4.4

4.8

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/9040-124590/MidexPro-vs-EMA)

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (911)](https://www.capterra.com/p/98735/athenaOne/reviews/)

vs

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (524)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Contact vendor for pricing

Price

$54/month

3.8

Features

4.6

3.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/98735-178984/athenaOne-vs-Jane-App)

[MidexPRO](https://www.capterra.com/p/9040/MidexPro/)[4.88 (112)](https://www.capterra.com/p/9040/MidexPro/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

£0.01/month

Price

$0

4.7

Features

4.3

4.8

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/9040-195467/MidexPro-vs-Care-Patron)

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (911)](https://www.capterra.com/p/98735/athenaOne/reviews/)

vs

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

Contact vendor for pricing

Price

$49/month

3.8

Features

4.3

3.8

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/98735-130710/athenaOne-vs-SimplePractice)

[MidexPRO](https://www.capterra.com/p/9040/MidexPro/)[4.88 (112)](https://www.capterra.com/p/9040/MidexPro/reviews/)

vs

[Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,371)](https://www.capterra.com/p/129169/Tebra/reviews/)

£0.01/month

Price

Contact vendor for pricing

4.7

Features

3.8

4.8

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/9040-129169/MidexPro-vs-Tebra)

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (911)](https://www.capterra.com/p/98735/athenaOne/reviews/)

vs

[Mend](https://www.capterra.com/p/165634/Mend-App/)[4.60 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.8

Features

4.5

3.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/98735-165634/athenaOne-vs-Mend-App)

[MidexPRO](https://www.capterra.com/p/9040/MidexPro/)[4.88 (112)](https://www.capterra.com/p/9040/MidexPro/reviews/)

vs

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (524)](https://www.capterra.com/p/178984/Jane-App/reviews/)

£0.01/month

Price

$54/month

4.7

Features

4.6

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/9040-178984/MidexPro-vs-Jane-App)

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (911)](https://www.capterra.com/p/98735/athenaOne/reviews/)

vs

[NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,284)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

Contact vendor for pricing

Price

$300

3.8

Features

3.9

3.8

Ease of Use

3.9

[View full comparison](https://www.capterra.com/compare/31268-98735/NextGen-Ambulatory-EHR-vs-athenaOne)

[MidexPRO](https://www.capterra.com/p/9040/MidexPro/)[4.88 (112)](https://www.capterra.com/p/9040/MidexPro/reviews/)

vs

[Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/)

£0.01/month

Price

Contact vendor for pricing

4.7

Features

4.4

4.8

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/9040-210524/MidexPro-vs-Practice-Mate)

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (911)](https://www.capterra.com/p/98735/athenaOne/reviews/)

vs

[Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.66 (643)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/)

Contact vendor for pricing

Price

$59/month

3.8

Features

4.6

3.8

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/98735-140062/athenaOne-vs-Pabau-CRM)