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The worlds leading construction firms, government, commercial, infrastructure, large facilities and major education providers.
Small to medium-sized businesses in service or maintenance industries looking for customized solutions built to address the specific needs of their business.
Easy to track the issues, know what is outstanding and know what needs to be resubmitted.
The problem is each project is different with different systems used so the consistency and standardisation is never the same which is a problem for the client.
Project content is adequate and accessibility is good. Ability for building owners to store and access building and maintenance issues is of high value.
Defects module was a bit slow to use. Creating new defects need to be streamlined.
The operation and maintenance Manuals module is very good and would highly recommend this for any new project.
The program doesnt give you enough features or functionality. There are times where ill be in a section and the pop up text box will pop up on my screen but there will be no scroll bar.
Great customer support and end user was happy with the outcome.
Clunky and hard to navigate. Annoying email notifications meaning nothing.
Amazing experience from start to finish. Customer service has been fantastic, communication great.
Web-based rather then app based means sometimes data is lost with a bad connection (Less Paper has added some functionality to minimize the occurrences).
As a owner I love to discuss my decisions and collaborate together as a team and that's what I get with Less Paper. They are on my level when it comes to wanting the software to be a perfect.
Once our crews were released by the investor owned utilities we turned them loose on the private work.
To say this is a perfect system is not hyperbole. Sensitive content hidden] and his team do a great job tailoring this system to you specific needs.
The only negative I have ran into with this software is when the software is getting worked on, it causes issues for the users.
Every time I need help, I get it. If I need support in the office, he is happy to come down and help us with our many questions.
It was tough to get a feel for the software when there was no demo available.
Prioritize real-user-identified key features according to your needs to find your best fit.
OmTrak
Less Paper
Top FeaturesOmTrak
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Less Paper
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