# Compare ECP vs Therap 2026 | Capterra > Unsure of what to choose? Check Capterra to compare ECP and Therap based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/90493-124101/ECP-vs-Therap --- # ECP vs Therap Features and Cost Comparison Last updated May 12th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ECPTherap2/4 selected [ECP](https://www.capterra.com/p/90493/ECP/)[4.7 (154)](https://www.capterra.com/p/90493/ECP/reviews/) [Therap](https://www.capterra.com/p/124101/Therap/)[4.7 (93)](https://www.capterra.com/p/124101/Therap/reviews/) [## ECP](https://www.capterra.com/p/90493/ECP/)[4.7 (154)](https://www.capterra.com/p/90493/ECP/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.7 Customer Service 4.9 Reviews Sentiment JL CA Based on [154 reviews](#user-reviews) Positive 149 Neutral 4 Negative 1 [## Therap](https://www.capterra.com/p/124101/Therap/)[4.7 (93)](https://www.capterra.com/p/124101/Therap/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.5 Customer Service 4.7 Reviews Sentiment Based on [93 reviews](#user-reviews) Positive 91 Neutral 1 Negative 1 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Features in Assisted Living Software Best performer 37 / 44 Only ECP - Access Controls/Permissions - Admissions Management - Alerts/Notifications 15 / 44 Only Therap - Attendance Tracking - Claims Management - Mobile Access User satisfaction User satisfaction 4.7 User reviews[154](https://www.capterra.com/p/90493/ECP/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.5 Customer support 4.9 User satisfaction 4.7 User reviews[93](https://www.capterra.com/p/124101/Therap/reviews/) Ease of use 4.5 Functionality 4.5 Value for money 4.5 Customer support 4.7 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for ECP is used by assisted living facilities, memory care communities, independent living communities, group homes, intellectual and developmental disability care providers, and pharmacies. Best for Long-Term Services and Supports (LTSS), Home and Community-Based Services (HCBS) ## User reviews Pros & cons JL Jordyn L. Compliance Officer > "ECP is user-friendly and resident-focused, offering a simple, straight-forward interface with many ways to tailor..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7105588) CH Crystal H. RN > "Our only involves not being able to save certain documents and go back to them later." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7048597) CA Christopher A. Administrator > "The system includes an integrated e-signature feature, making the approval and management of care plans more..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6880550) LZ Lori Z. Owner and Director > "That it does not have a specific appointment module for tenants...I find using tasks to track appts is cumbersome,..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6882606) Charlene P. Vice Presidnet of Resident Care > "The level of collaboration, responsiveness, and alignment demonstrated throughout has set a high standard for both..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7119386) LR Linda R. Director of Nursing > "What I like least about ECP is sometimes information is not accessible in all areas." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7110360) PR Phillip R. Community Nurse > "ECP is a dependable, industry-standard platform that streamlines resident management, care documentation, and..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6880320) EF Elizabeth F. Program Supervisor > "The least thing I don’t like is it doesn’t give us more time to document things and it doesn’t show us how to d/c..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6880720) PP Placida P. Administrator > "I do like how you can record multiple aspects of the everyday tasks that we are beholding to as staff." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7079839) DS Danielle S. Assisted Living Aide > "system crashes and sign in issues, which can be daily, and sometimes multiple times daily. " [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6882529) CL Charlene L. owner > "We have stayed with ECP for a number of years because it is a reliable system and makes medication management..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7116315) AL Angie L. Manager Supervisor > "Staff does get frustrated when and if we loose internet connection and they are not able to document." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6880372) AG Amy G. Revenue Cycle Manager > "They're always quick to answer my questions and tailer the software to our needs. When there is a bug, they fix..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7051717) DS Danielle S. Assisted Living Aide > "there can be issues that last days, and impede clients ability to use the service in total." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6882529) PR Phillip R. Community Nurse > "The system could benefit from more flexibility and modern reporting tools, but overall, it’s a trusted solution..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6880320) ST Stephanie T. Director - Owner > "It isn’t easy to scan in several documents and organize files efficiently." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6884227) MR Michelle R. Business Office Manager HR RN > "The support team also works quickly to resolve any issues, and that’s minutes not hours!" [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7097991) CH Crystal H. RN > "We waste a lot of time reentering assessments." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7048597) JH Jacqueline H. Manager > "Medication Administration part helps staff to follow order to administer medication easily and correctly." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7010669) AM Ali M. PharmD > "What I dislike the most is the way it automatically receives inventory." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6716196) MR Melanie R. QA and Trainer > "I appreciated the supportive, collaborative throughout ECP, and the wide range of helpful tools made the..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6880362) AL Angie L. Manager Supervisor > "I would be lost without it." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6880372) TF Terry F. Assistant Business Office Manager > "This program gives real value for the money it costs our company. " [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7100460) TT Traci T. Director > "I have spoken with ECP support regarding this issue, but we are not able to enter in readings for BSL levels when..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___4376225) JR Joanne R. Residential nurse director > "The files are easy to upload and the information I need is right at my fingertips ." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7061741) DF Damon F. Director of Residential Services > "Inability to change types of incidents or add questions to incident reports and investigations." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___4376964) EF Elizabeth F. Program Supervisor > "I like everything about ECP it’s a lot easier and better than the paper Mar. ECP has made it lots easier to..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6880720) CL Carolyn L. Owner > "Not happy with their business practices at all." [See full review](https://www.capterra.com/p/90493/ECP/#SoftwareAdvice___6051429) AL Angie L. Manager Supervisor > "It saves alot of time when it comes to charting on residents." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6880372) WD Wendy D. RN > "The app is not as user friendly as the PC program." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___4377682) MR Melanie R. QA and Trainer > "Throughout the program, the communication and guidance were consistently clear, supportive, and genuinely helpful..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6880362) MR Miqueila R. Assistant Director > "No chat support." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___4376257) DC Diana C. Executive Director > "Quick response time and the fix that was sent took care of the issue. " [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7011480) MH Melinda H. D.O. > "Links to the pharmacy (sometimes lag in checking in meds) and discontinuation." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___2821118) JZ Jason Z. Operations Manager > "It is user friendly, which enables are staff to document effectively." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6884153) VD Vicki D. Care Coordinator > "Not any training when updates are applied." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___2422536) CL Charlene L. owner > "First time users find it intuitive from the beginning." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7116315) RM Richard M. Pharmacy Director > "Some features are confusing for the nurses" [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___2343806) [View Reviews](https://www.capterra.com/p/90493/ECP/reviews/) VA Vicky A. Account Manager > "Users value therap’s billing and scheduling features alongside effective caregiver management..." [See full review](https://www.capterra.com/p/124101/Therap/#Capterra___7022221) VR Verified Reviewer Director of Program Services > "I don't like that you can't update users or other applications without changing info from the..." [See full review](https://www.capterra.com/p/124101/Therap/#Capterra___7146372) ZM Zach M. Projects Manager > "They’re responsive to feedback, there’s a strong understanding of the human services industry,..." [See full review](https://www.capterra.com/p/124101/Therap/#Capterra___7140362) LC Lisa C. Host home program manager > "There have been issues with users being able to get back into the system without having to reset..." [See full review](https://www.capterra.com/p/124101/Therap/#Capterra___7146369) SC Selena C. Cna Assistant Manager > "Great for when taking individuals to doctor appointments." [See full review](https://www.capterra.com/p/124101/Therap/#Capterra___7146373) VR Verified Reviewer Director of Program Services > "Before Therap we were still hand writing documentation and QA was a lot more difficult." [See full review](https://www.capterra.com/p/124101/Therap/#Capterra___7146372) GM Gloria M. Business Office Assistant Manager > "I use it every day and there is a lot to learn still so I am excited to use it more in my daily..." [See full review](https://www.capterra.com/p/124101/Therap/#Capterra___7146446) EF Elaine F. Staff Development Director > "Medical documentation is lacking for medical providers amd assessments" [See full review](https://www.capterra.com/p/124101/Therap/#Capterra___6158306) SO Shelly O. DSP > "Its very helpful finding clients appointments and printing a consultation form for the Primary..." [See full review](https://www.capterra.com/p/124101/Therap/#Capterra___6507544) UU Uchechi U. Quality Improvement Coordinator > "Beginners may have issues navigating the site." [See full review](https://www.capterra.com/p/124101/Therap/#Capterra___6159486) VH Vincent H. Host Home Clinical Coordinator > "I plan to utilize the new mobile features." [See full review](https://www.capterra.com/p/124101/Therap/#Capterra___7146362) KT Kathy T. Office Manager > "Sometimes Therap is not user friendly depending on your computer knowledge." [See full review](https://www.capterra.com/p/124101/Therap/#Capterra___6158518) LM Lindsey M. Residential Program Manager > "Therap is relatively easy to use and navigate. When I go to customer support or ask for help I..." [See full review](https://www.capterra.com/p/124101/Therap/#Capterra___7146376) LC Lorie C. Regional Director > "Often times it’s difficult to find correct report" [See full review](https://www.capterra.com/p/124101/Therap/#Capterra___6158173) GM Gloria M. Business Office Assistant Manager > "Great to use for communication within our company and very private!" [See full review](https://www.capterra.com/p/124101/Therap/#Capterra___7146446) CK Cindy K. CEO > "Not transparent and increasing over the years" [See full review](https://www.capterra.com/p/124101/Therap/#Capterra___6158088) KS Katina S. Director of Operations > "Signing off on meds is important and easy" [See full review](https://www.capterra.com/p/124101/Therap/#Capterra___7146390) MW Marlee W. CSM > "During PM hours it does updates and this has been a hassle in some cases as we are a 24/7 company" [See full review](https://www.capterra.com/p/124101/Therap/#Capterra___4145290) TD Tina D. Area Supervisor > "The fact that I can store all the information for the people we support in one spot and share..." [See full review](https://www.capterra.com/p/124101/Therap/#Capterra___6158087) SB Steven B. Quality Assurance Specialist > "Scheduling is very click happy and I don’t like that" [See full review](https://www.capterra.com/p/124101/Therap/#Capterra___6158357) CS Chris S. Day program supervisor > "Docing is easy and able to navigate throughout." [See full review](https://www.capterra.com/p/124101/Therap/#Capterra___7146440) JL Justine L. House Manager > "only tracking the negatives of our residents." [See full review](https://www.capterra.com/p/124101/Therap/#Capterra___4439821) KW Krystal W. CMA Quality Assurance > "The last 8 years I’ve learned so much it’s always growing." [See full review](https://www.capterra.com/p/124101/Therap/#Capterra___7146374) BM Beth M. Executive Director > "The interface and reporting functions are terrible." [See full review](https://www.capterra.com/p/124101/Therap/#Capterra___4353142) VH Vincent H. Host Home Clinical Coordinator > "It’s very user friendly." [See full review](https://www.capterra.com/p/124101/Therap/#Capterra___7146362) MC Michelle C. Journalist > "One disadvantage is that it has no free trial, so the company I used to worked at had to take the..." [See full review](https://www.capterra.com/p/124101/Therap/#Capterra___2934577) AW Angelina W. Day Hab Progeam Manager > "It’s super easy to navigate!" [See full review](https://www.capterra.com/p/124101/Therap/#Capterra___7146361) Tara B. BS/QP > "At times it can take an extended time to get customer support." [See full review](https://www.capterra.com/p/124101/Therap/#Capterra___2503623) [View Reviews](https://www.capterra.com/p/124101/Therap/reviews/) ## User interface 4.68 (154) [Therap](https://www.capterra.com/p/124101/Therap/) 4.70 (93) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features ECP Top features 37/44 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Admissions Management - AI Copilot - Alerts/Notifications - API - Assessment Management - Attendance Tracking - Calendar Management - Care Plan Management - Charting - Claims Management - Communication Management - Compliance Management - Contact Management - Customizable Reports - Customizable Templates - Document Management - Event/Activities Planning - Financial Management - Generative AI - Geriatric Care - HIPAA Compliant - Incident Management - Invoice Management - Lead Management - Meal/Nutrition Management - Medical Billing - Medication History - Mobile Access - Patient Records Management - Point of Care System - Reminders - Reporting & Statistics - Scheduling - Search/Filter - Self Service Portal - Staff Management - Task Scheduling - Third-Party Integrations - User Management - Workflow Management - Work Order Management [See all features](https://www.capterra.com/p/90493/ECP/#features) Therap 15/44 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Admissions Management - AI Copilot - Alerts/Notifications - API - Assessment Management - Attendance Tracking - Calendar Management - Care Plan Management - Charting - Claims Management - Communication Management - Compliance Management - Contact Management - Customizable Reports - Customizable Templates - Document Management - Event/Activities Planning - Financial Management - Generative AI - Geriatric Care - HIPAA Compliant - Incident Management - Invoice Management - Lead Management - Meal/Nutrition Management - Medical Billing - Medication History - Mobile Access - Patient Records Management - Point of Care System - Reminders - Reporting & Statistics - Scheduling - Search/Filter - Self Service Portal - Staff Management - Task Scheduling - Third-Party Integrations - User Management - Workflow Management - Work Order Management [See all features](https://www.capterra.com/p/124101/Therap/#features) ### Recognition No recognitions have been awarded to ECP No recognitions have been awarded to Therap ### Deployment & support ECP Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Therap Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ECP - By Extended Care Professional - Located in United States - Founded in 2004 Therap - By Therap Services - Located in United States - Founded in 2003 ## Popular Comparisons [ECP](https://www.capterra.com/p/90493/ECP/)[4.68 (154)](https://www.capterra.com/p/90493/ECP/reviews/) vs [Senior Living Core Platform](https://www.capterra.com/p/209867/Senior-Living-Core-Platform/)[4.67 (63)](https://www.capterra.com/p/209867/Senior-Living-Core-Platform/reviews/) Contact vendor for pricing Price $1 4.5 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/90493-209867/ECP-vs-Senior-Living-Core-Platform) [ECP](https://www.capterra.com/p/90493/ECP/)[4.68 (154)](https://www.capterra.com/p/90493/ECP/reviews/) vs [Eldermark](https://www.capterra.com/p/248496/Service-Minder/)[4.64 (37)](https://www.capterra.com/p/248496/Service-Minder/reviews/) Contact vendor for pricing Price $1/month 4.5 Features 4.3 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/90493-248496/ECP-vs-Service-Minder) [ECP](https://www.capterra.com/p/90493/ECP/)[4.68 (154)](https://www.capterra.com/p/90493/ECP/reviews/) vs [ShiftCare](https://www.capterra.com/p/233684/ShiftCare/)[4.61 (145)](https://www.capterra.com/p/233684/ShiftCare/reviews/) Contact vendor for pricing Price $8/month 4.5 Features 4.4 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/90493-233684/ECP-vs-ShiftCare) [ECP](https://www.capterra.com/p/90493/ECP/)[4.68 (154)](https://www.capterra.com/p/90493/ECP/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Contact vendor for pricing Price $0 4.5 Features 4.3 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/90493-195467/ECP-vs-Care-Patron) [ECP](https://www.capterra.com/p/90493/ECP/)[4.68 (154)](https://www.capterra.com/p/90493/ECP/reviews/) vs [myUnity](https://www.capterra.com/p/201299/MyUnity-Home-Health-Hospice-Software/)[4.08 (141)](https://www.capterra.com/p/201299/MyUnity-Home-Health-Hospice-Software/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.0 4.7 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/90493-201299/ECP-vs-MyUnity-Home-Health-Hospice-Software)