# Compare ECP vs AL Advantage 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ECP and AL Advantage based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/90493-155668/ECP-vs-AL-Advantage

---

# ECP vs AL Advantage Features and Cost Comparison

Last updated June 18th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ECPAL Advantage2/4 selected

[ECP](https://www.capterra.com/p/90493/ECP/)[4.6 (172)](https://www.capterra.com/p/90493/ECP/reviews/)

[AL Advantage](https://www.capterra.com/p/155668/AL-Advantage/)[4.3 (74)](https://www.capterra.com/p/155668/AL-Advantage/reviews/)

[## ECP](https://www.capterra.com/p/90493/ECP/)[4.6 (172)](https://www.capterra.com/p/90493/ECP/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.7

Customer Service

4.9

Reviews Sentiment

JL

CA

Based on [172 reviews](#user-reviews)

Positive

165

Neutral

6

Negative

1

[## AL Advantage](https://www.capterra.com/p/155668/AL-Advantage/)[4.3 (74)](https://www.capterra.com/p/155668/AL-Advantage/reviews/)

Starting Price

$7.00/month

Value-for-Money

4.3

Functionality

4.1

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [74 reviews](#user-reviews)

Positive

63

Neutral

6

Negative

5

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Features in Assisted Living Software

Best performer

37 / 44

Only ECP

-   Activity Dashboard
-   Activity Tracking
-   API

22 / 44

User satisfaction

User satisfaction

4.6

User reviews[172](https://www.capterra.com/p/90493/ECP/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.5

Customer support

4.9

User satisfaction

4.3

User reviews[74](https://www.capterra.com/p/155668/AL-Advantage/reviews/)

Ease of use

4.5

Functionality

4.1

Value for money

4.3

Customer support

4.4

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$7Per Feature, Per Month

-   Free version
-   Free trial

Best for

Best for

Built for assisted living, memory care, and IDD/group home operators. Scales from single communities to large regional portfolios. Trusted by 8,500+ senior living communities nationwide.

Best for

Software uniquely designed to meet smaller community providers’ needs – affordable and intuitive for (IL) (AL) and (MC) care levels with built-in, state-specific compliance solutions.

## User reviews

Pros & cons

JL

Jordyn L.

Compliance Officer

> "ECP is user-friendly and resident-focused, offering a simple, straight-forward interface with many ways to tailor..."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7105588)

RH

Rob H.

Director of IT

> "The iOS app simply does not work, and even if it did, it doesn't support SSO, once again requiring giving out the..."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158269)

CA

Christopher A.

Administrator

> "The system includes an integrated e-signature feature, making the approval and management of care plans more..."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6880550)

MA

Mohammed A.

State Clinical Director

> "The staff access does not have the access to go back when they missed charting without changing their user..."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158268)

Charlene P.

Vice Presidnet of Resident Care

> "The level of collaboration, responsiveness, and alignment demonstrated throughout has set a high standard for both..."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7119386)

JH

Julie H.

Wellness Director RN

> "I have reported issues with med times being back dated to ECP with no resolution and it is still causing issues."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7160630)

PR

Phillip R.

Community Nurse

> "ECP is a dependable, industry-standard platform that streamlines resident management, care documentation, and..."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6880320)

LZ

Lori Z.

Owner and Director

> "That it does not have a specific appointment module for tenants...I find using tasks to track appts is cumbersome,..."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6882606)

PP

Placida P.

Administrator

> "I do like how you can record multiple aspects of the everyday tasks that we are beholding to as staff."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7079839)

LR

Linda R.

Director of Nursing

> "What I like least about ECP is sometimes information is not accessible in all areas."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7110360)

BB

Betty B.

Director of Health and Wellness

> "Customer support and Q & A sessions give us an opportunity to learn the answers to the questions we have not even..."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158252)

EF

Elizabeth F.

Program Supervisor

> "The least thing I don’t like is it doesn’t give us more time to document things and it doesn’t show us how to d/c..."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6880720)

KC

Kara C.

Divisional Director of Care

> "I am very happy that our communities are utilizing ECP and continuing to grow through the use of its various..."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158274)

DS

Danielle S.

Assisted Living Aide

> "system crashes and sign in issues, which can be daily, and sometimes multiple times daily. "

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6882529)

LF

Lisa F.

Wellness Center Coordinator

> "Security settings seem good. When there are issues, the customer support team is easy to contact and they seem very..."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7162143)

MT

Margrette T.

Wellness Director

> "There's almost too many choices and a few of the options can be a little confusing."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158245)

CL

Charlene L.

owner

> "We have stayed with ECP for a number of years because it is a reliable system and makes medication management simple."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7116315)

JZ

Jason Z.

Operations Manager

> "We have tried to implement ECP with our Microsoft 365 and it has been difficult and at this time even stalled out in..."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6884153)

LF

Lisa F.

Wellness Center Coordinator

> "It is easy to add new residents when they are moving in, and create care plans for them. "

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7162143)

AL

Angie L.

Manager Supervisor

> "Staff does get frustrated when and if we loose internet connection and they are not able to document."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6880372)

JP

Jennifer P.

Resident Care Specialist

> "I love the ECP team and how easy it is to reach them with questions; I love how \[sensitive content hidden\] has been..."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158307)

CH

Crystal H.

RN

> "Our only involves not being able to save certain documents and go back to them later."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7048597)

BB

Betty B.

Director of Health and Wellness

> "The help and knowledge base as well as the staff trainings make learning streamlined. "

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158252)

DS

Danielle S.

Assisted Living Aide

> "there can be issues that last days, and impede clients ability to use the service in total."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6882529)

PR

Phillip R.

Community Nurse

> "The system could benefit from more flexibility and modern reporting tools, but overall, it’s a trusted solution that..."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6880320)

KR

Kristina R.

Program Director

> "When old employees come back to work they have problems accessing ECP."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158242)

MA

Mohammed A.

State Clinical Director

> "The most i liked about ECP was how user friendly it is and how easy is for our staff to navigate through the..."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158268)

KR

Kristina R.

Program Director

> "Can termed employees be deleted right away."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158242)

BB

Betty B.

Director of Health and Wellness

> "Learning it from the ground up as a replacement for our current software has been seamless for the most part."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158252)

CF

Carla F.

Training and Onboarding Administrator

> "The med passing system is a little bit more difficult to use than our previous program. "

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6882010)

MR

Michelle R.

Business Office Manager HR RN

> "The support team also works quickly to resolve any issues, and that’s minutes not hours!"

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7097991)

ST

Stephanie T.

Director - Owner

> "It isn’t easy to scan in several documents and organize files efficiently."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6884227)

JH

Jacqueline H.

Manager

> "Medication Administration part helps staff to follow order to administer medication easily and correctly."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7010669)

RH

Rob H.

Director of IT

> "The security posture is abysmal."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158269)

RH

Rob H.

Director of IT

> "Support typically answers quickly and resolves any issues we have."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158269)

RH

Rob H.

Director of IT

> "I'm not even sure if it's actually HIPAA compliant."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158269)

MR

Melanie R.

QA and Trainer

> "I appreciated the supportive, collaborative throughout ECP, and the wide range of helpful tools made the experience..."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6880362)

LR

LaToya R.

Director of Health and Wellness

> "I was dreading having to learn a new system."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7162062)

MA

Mohammed A.

State Clinical Director

> "This software is very well developed and maintained, and it comes highly recommended in healthcare sector."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158268)

CH

Crystal H.

RN

> "We waste a lot of time reentering assessments."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7048597)

TF

Terry F.

Assistant Business Office Manager

> "This program gives real value for the money it costs our company. "

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7100460)

AM

Ali M.

PharmD

> "What I dislike the most is the way it automatically receives inventory."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6716196)

AM

Annette M.

Director of Health and Wellnesd

> "Billing is accessible easily ands in now central area."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158717)

TT

Traci T.

Director

> "I have spoken with ECP support regarding this issue, but we are not able to enter in readings for BSL levels when the..."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___4376225)

KC

Kara C.

Divisional Director of Care

> "ECP has incredible customer support and has been very user-friendly for our teams."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158274)

DF

Damon F.

Director of Residential Services

> "Inability to change types of incidents or add questions to incident reports and investigations."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___4376964)

AG

Amy G.

Revenue Cycle Manager

> "They're always quick to answer my questions and tailer the software to our needs. When there is a bug, they fix it...."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7051717)

CL

Carolyn L.

Owner

> "Not happy with their business practices at all."

[See full review](https://www.capterra.com/p/90493/ECP/#SoftwareAdvice___6051429)

EF

Elizabeth F.

Program Supervisor

> "I like everything about ECP it’s a lot easier and better than the paper Mar. ECP has made it lots easier to document"

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6880720)

WD

Wendy D.

RN

> "The app is not as user friendly as the PC program."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___4377682)

TK

Tom K.

Executive Director

> "It has been a great partnership between us and ECP; no complaints and we are happy to use ECP as our EHR, EMAR and..."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6880427)

MR

Miqueila R.

Assistant Director

> "No chat support."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___4376257)

HZ

Heather Z.

Owner

> "ECP is comprehensive and customer support is excellent."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7159806)

DM

Dylan M.

Administrator

> "Sometimes it is difficult to know where to go for certain things."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___3586580)

AL

Angie L.

Manager Supervisor

> "It saves alot of time when it comes to charting on residents."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6880372)

MH

Melinda H.

D.O.

> "Links to the pharmacy (sometimes lag in checking in meds) and discontinuation."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___2821118)

TP

Talia P.

LPN, ADON

> "Customer support has been fast, reliable, and friendly every time I have needed them."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158428)

VD

Vicki D.

Care Coordinator

> "Not any training when updates are applied."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___2422536)

MR

Melanie R.

QA and Trainer

> "Throughout the program, the communication and guidance were consistently clear, supportive, and genuinely helpful in..."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6880362)

RM

Richard M.

Pharmacy Director

> "Some features are confusing for the nurses"

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___2343806)

[View Reviews](https://www.capterra.com/p/90493/ECP/reviews/)

Not enough reviews

## User interface

4.65 (172)

[AL Advantage](https://www.capterra.com/p/155668/AL-Advantage/)

4.32 (74)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

ECP

Top features

37/44

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   Admissions Management
-   AI Copilot
-   Alerts/Notifications
-   API
-   Assessment Management
-   Attendance Tracking
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Communication Management
-   Compliance Management
-   Contact Management
-   Customizable Reports
-   Customizable Templates
-   Document Management
-   Event/Activities Planning
-   Financial Management
-   Generative AI
-   Geriatric Care
-   HIPAA Compliant
-   Incident Management
-   Invoice Management
-   Lead Management
-   Meal/Nutrition Management
-   Medical Billing
-   Medication History
-   Mobile Access
-   Patient Records Management
-   Point of Care System
-   Reminders
-   Reporting & Statistics
-   Scheduling
-   Search/Filter
-   Self Service Portal
-   Staff Management
-   Task Scheduling
-   Third-Party Integrations
-   User Management
-   Workflow Management
-   Work Order Management

[See all features](https://www.capterra.com/p/90493/ECP/#features)

AL Advantage

22/44

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   Admissions Management
-   AI Copilot
-   Alerts/Notifications
-   API
-   Assessment Management
-   Attendance Tracking
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Communication Management
-   Compliance Management
-   Contact Management
-   Customizable Reports
-   Customizable Templates
-   Document Management
-   Event/Activities Planning
-   Financial Management
-   Generative AI
-   Geriatric Care
-   HIPAA Compliant
-   Incident Management
-   Invoice Management
-   Lead Management
-   Meal/Nutrition Management
-   Medical Billing
-   Medication History
-   Mobile Access
-   Patient Records Management
-   Point of Care System
-   Reminders
-   Reporting & Statistics
-   Scheduling
-   Search/Filter
-   Self Service Portal
-   Staff Management
-   Task Scheduling
-   Third-Party Integrations
-   User Management
-   Workflow Management
-   Work Order Management

[See all features](https://www.capterra.com/p/155668/AL-Advantage/#features)

### Recognition

No recognitions have been awarded to ECP

No recognitions have been awarded to AL Advantage

### Deployment & support

ECP

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

AL Advantage

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ECP

-   By Extended Care Professional
-   Located in United States
-   Founded in 2004

AL Advantage

-   By AL Advantage
-   Located in United States
-   Founded in 2011

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