# Compare ECP vs MatrixCare Life Plan Community 2026 | Capterra > Unsure of what to choose? Check Capterra to compare ECP and MatrixCare Life Plan Community based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/90493-165451/ECP-vs-MatrixCare --- # ECP vs MatrixCare Life Plan Community Features and Cost Comparison Last updated June 18th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ECPMatrixCare Life Plan Community2/4 selected [ECP](https://www.capterra.com/p/90493/ECP/)[4.6 (172)](https://www.capterra.com/p/90493/ECP/reviews/) [MatrixCare Life Plan Community](https://www.capterra.com/p/165451/MatrixCare/)[4.1 (43)](https://www.capterra.com/p/165451/MatrixCare/reviews/) [## ECP](https://www.capterra.com/p/90493/ECP/)[4.6 (172)](https://www.capterra.com/p/90493/ECP/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.7 Customer Service 4.9 Reviews Sentiment JL CA Based on [172 reviews](#user-reviews) Positive 165 Neutral 6 Negative 1 [## MatrixCare Life Plan Community](https://www.capterra.com/p/165451/MatrixCare/)[4.1 (43)](https://www.capterra.com/p/165451/MatrixCare/reviews/) Starting Price Contact vendor Value-for-Money 3.8 Functionality 4 Ease of Use 3.6 Customer Service 4.1 Reviews Sentiment LB JH CM Based on [43 reviews](#user-reviews) Positive 35 Neutral 6 Negative 2 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Features in Assisted Living Software Best performer 37 / 44 Only ECP - API - Calendar Management - Communication Management 30 / 44 Only MatrixCare Life Plan Community - Attendance Tracking - Claims Management - Financial Management User satisfaction User satisfaction 4.6 User reviews[172](https://www.capterra.com/p/90493/ECP/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.5 Customer support 4.9 User satisfaction 4.1 User reviews[43](https://www.capterra.com/p/165451/MatrixCare/reviews/) Ease of use 3.6 Functionality 4.0 Value for money 3.8 Customer support 4.1 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Built for assisted living, memory care, and IDD/group home operators. Scales from single communities to large regional portfolios. Trusted by 8,500+ senior living communities nationwide. Best for Life plan community (LPC) EHR software from MatrixCare is designed to meet the specific challenges facing LPCs and continuing care retirement communities (CCRCs). ## User reviews Pros & cons JL Jordyn L. Compliance Officer > "ECP is user-friendly and resident-focused, offering a simple, straight-forward interface with many ways to tailor..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7105588) RH Rob H. Director of IT > "The iOS app simply does not work, and even if it did, it doesn't support SSO, once again requiring giving out the..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158269) CA Christopher A. Administrator > "The system includes an integrated e-signature feature, making the approval and management of care plans more..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6880550) MA Mohammed A. State Clinical Director > "The staff access does not have the access to go back when they missed charting without changing their user..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158268) Charlene P. Vice Presidnet of Resident Care > "The level of collaboration, responsiveness, and alignment demonstrated throughout has set a high standard for both..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7119386) JH Julie H. Wellness Director RN > "I have reported issues with med times being back dated to ECP with no resolution and it is still causing issues." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7160630) PR Phillip R. Community Nurse > "ECP is a dependable, industry-standard platform that streamlines resident management, care documentation, and..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6880320) LZ Lori Z. Owner and Director > "That it does not have a specific appointment module for tenants...I find using tasks to track appts is cumbersome,..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6882606) PP Placida P. Administrator > "I do like how you can record multiple aspects of the everyday tasks that we are beholding to as staff." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7079839) LR Linda R. Director of Nursing > "What I like least about ECP is sometimes information is not accessible in all areas." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7110360) BB Betty B. Director of Health and Wellness > "Customer support and Q & A sessions give us an opportunity to learn the answers to the questions we have not even..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158252) EF Elizabeth F. Program Supervisor > "The least thing I don’t like is it doesn’t give us more time to document things and it doesn’t show us how to d/c..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6880720) KC Kara C. Divisional Director of Care > "I am very happy that our communities are utilizing ECP and continuing to grow through the use of its various..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158274) DS Danielle S. Assisted Living Aide > "system crashes and sign in issues, which can be daily, and sometimes multiple times daily. " [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6882529) LF Lisa F. Wellness Center Coordinator > "Security settings seem good. When there are issues, the customer support team is easy to contact and they seem very..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7162143) MT Margrette T. Wellness Director > "There's almost too many choices and a few of the options can be a little confusing." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158245) CL Charlene L. owner > "We have stayed with ECP for a number of years because it is a reliable system and makes medication management simple." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7116315) JZ Jason Z. Operations Manager > "We have tried to implement ECP with our Microsoft 365 and it has been difficult and at this time even stalled out in..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6884153) LF Lisa F. Wellness Center Coordinator > "It is easy to add new residents when they are moving in, and create care plans for them. " [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7162143) AL Angie L. Manager Supervisor > "Staff does get frustrated when and if we loose internet connection and they are not able to document." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6880372) JP Jennifer P. Resident Care Specialist > "I love the ECP team and how easy it is to reach them with questions; I love how \[sensitive content hidden\] has been..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158307) CH Crystal H. RN > "Our only involves not being able to save certain documents and go back to them later." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7048597) BB Betty B. Director of Health and Wellness > "The help and knowledge base as well as the staff trainings make learning streamlined. " [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158252) DS Danielle S. Assisted Living Aide > "there can be issues that last days, and impede clients ability to use the service in total." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6882529) PR Phillip R. Community Nurse > "The system could benefit from more flexibility and modern reporting tools, but overall, it’s a trusted solution that..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6880320) KR Kristina R. Program Director > "When old employees come back to work they have problems accessing ECP." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158242) MA Mohammed A. State Clinical Director > "The most i liked about ECP was how user friendly it is and how easy is for our staff to navigate through the..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158268) KR Kristina R. Program Director > "Can termed employees be deleted right away." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158242) BB Betty B. Director of Health and Wellness > "Learning it from the ground up as a replacement for our current software has been seamless for the most part." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158252) CF Carla F. Training and Onboarding Administrator > "The med passing system is a little bit more difficult to use than our previous program. " [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6882010) MR Michelle R. Business Office Manager HR RN > "The support team also works quickly to resolve any issues, and that’s minutes not hours!" [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7097991) ST Stephanie T. Director - Owner > "It isn’t easy to scan in several documents and organize files efficiently." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6884227) JH Jacqueline H. Manager > "Medication Administration part helps staff to follow order to administer medication easily and correctly." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7010669) RH Rob H. Director of IT > "The security posture is abysmal." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158269) RH Rob H. Director of IT > "Support typically answers quickly and resolves any issues we have." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158269) RH Rob H. Director of IT > "I'm not even sure if it's actually HIPAA compliant." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158269) MR Melanie R. QA and Trainer > "I appreciated the supportive, collaborative throughout ECP, and the wide range of helpful tools made the experience..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6880362) LR LaToya R. Director of Health and Wellness > "I was dreading having to learn a new system." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7162062) MA Mohammed A. State Clinical Director > "This software is very well developed and maintained, and it comes highly recommended in healthcare sector." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158268) CH Crystal H. RN > "We waste a lot of time reentering assessments." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7048597) TF Terry F. Assistant Business Office Manager > "This program gives real value for the money it costs our company. " [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7100460) AM Ali M. PharmD > "What I dislike the most is the way it automatically receives inventory." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6716196) AM Annette M. Director of Health and Wellnesd > "Billing is accessible easily ands in now central area." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158717) TT Traci T. Director > "I have spoken with ECP support regarding this issue, but we are not able to enter in readings for BSL levels when the..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___4376225) KC Kara C. Divisional Director of Care > "ECP has incredible customer support and has been very user-friendly for our teams." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158274) DF Damon F. Director of Residential Services > "Inability to change types of incidents or add questions to incident reports and investigations." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___4376964) AG Amy G. Revenue Cycle Manager > "They're always quick to answer my questions and tailer the software to our needs. When there is a bug, they fix it...." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7051717) CL Carolyn L. Owner > "Not happy with their business practices at all." [See full review](https://www.capterra.com/p/90493/ECP/#SoftwareAdvice___6051429) EF Elizabeth F. Program Supervisor > "I like everything about ECP it’s a lot easier and better than the paper Mar. ECP has made it lots easier to document" [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6880720) WD Wendy D. RN > "The app is not as user friendly as the PC program." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___4377682) TK Tom K. Executive Director > "It has been a great partnership between us and ECP; no complaints and we are happy to use ECP as our EHR, EMAR and..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6880427) MR Miqueila R. Assistant Director > "No chat support." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___4376257) HZ Heather Z. Owner > "ECP is comprehensive and customer support is excellent." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7159806) DM Dylan M. Administrator > "Sometimes it is difficult to know where to go for certain things." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___3586580) AL Angie L. Manager Supervisor > "It saves alot of time when it comes to charting on residents." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6880372) MH Melinda H. D.O. > "Links to the pharmacy (sometimes lag in checking in meds) and discontinuation." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___2821118) TP Talia P. LPN, ADON > "Customer support has been fast, reliable, and friendly every time I have needed them." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158428) VD Vicki D. Care Coordinator > "Not any training when updates are applied." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___2422536) MR Melanie R. QA and Trainer > "Throughout the program, the communication and guidance were consistently clear, supportive, and genuinely helpful in..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6880362) RM Richard M. Pharmacy Director > "Some features are confusing for the nurses" [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___2343806) [View Reviews](https://www.capterra.com/p/90493/ECP/reviews/) LB Leah B. CFO > "Customer service is exceptional and they have a fantastic number of experts that can assist with your..." [See full review](https://www.capterra.com/p/165451/MatrixCare/#Capterra___2638631) JK Jennifer K. Information Systems Manager > "There are some clunky issues integrating different companies." [See full review](https://www.capterra.com/p/165451/MatrixCare/#Capterra___2639048) JH Jennifer H. MDS Manager > "I like the feature that allows update of the nursing assistant care guide from within care plan, even..." [See full review](https://www.capterra.com/p/165451/MatrixCare/#Capterra___2663311) KG Kimberly G. Senior Director of Health Services > "Difficult to navigate from certain screens to the next." [See full review](https://www.capterra.com/p/165451/MatrixCare/#Capterra___2639317) CM Chantele M. Health Information Specialist > "The platform is a great tool for resources needed for training newly onboarding staff members." [See full review](https://www.capterra.com/p/165451/MatrixCare/#Capterra___2638802) LB Leah B. CFO > "Integrations with other software products are very expensive. " [See full review](https://www.capterra.com/p/165451/MatrixCare/#Capterra___2638631) NM Nikki M. Director of Revenue Cycle > "Some features are user friendly, the flow of information to enter is easy to follow" [See full review](https://www.capterra.com/p/165451/MatrixCare/#Capterra___2661337) KG Kimberly G. Senior Director of Health Services > "We are not utilizing the platform to its full potential and paying a lot of money." [See full review](https://www.capterra.com/p/165451/MatrixCare/#Capterra___2639317) [View Reviews](https://www.capterra.com/p/165451/MatrixCare/reviews/) ## User interface 4.65 (172) [MatrixCare Life Plan Community](https://www.capterra.com/p/165451/MatrixCare/) 4.10 (43) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features ECP Top features 37/44 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Admissions Management - AI Copilot - Alerts/Notifications - API - Assessment Management - Attendance Tracking - Calendar Management - Care Plan Management - Charting - Claims Management - Communication Management - Compliance Management - Contact Management - Customizable Reports - Customizable Templates - Document Management - Event/Activities Planning - Financial Management - Generative AI - Geriatric Care - HIPAA Compliant - Incident Management - Invoice Management - Lead Management - Meal/Nutrition Management - Medical Billing - Medication History - Mobile Access - Patient Records Management - Point of Care System - Reminders - Reporting & Statistics - Scheduling - Search/Filter - Self Service Portal - Staff Management - Task Scheduling - Third-Party Integrations - User Management - Workflow Management - Work Order Management [See all features](https://www.capterra.com/p/90493/ECP/#features) MatrixCare Life Plan Community 30/44 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Admissions Management - AI Copilot - Alerts/Notifications - API - Assessment Management - Attendance Tracking - Calendar Management - Care Plan Management - Charting - Claims Management - Communication Management - Compliance Management - Contact Management - Customizable Reports - Customizable Templates - Document Management - Event/Activities Planning - Financial Management - Generative AI - Geriatric Care - HIPAA Compliant - Incident Management - Invoice Management - Lead Management - Meal/Nutrition Management - Medical Billing - Medication History - Mobile Access - Patient Records Management - Point of Care System - Reminders - Reporting & Statistics - Scheduling - Search/Filter - Self Service Portal - Staff Management - Task Scheduling - Third-Party Integrations - User Management - Workflow Management - Work Order Management [See all features](https://www.capterra.com/p/165451/MatrixCare/#features) ### Recognition No recognitions have been awarded to ECP No recognitions have been awarded to MatrixCare Life Plan Community ### Deployment & support ECP Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos MatrixCare Life Plan Community Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ECP - By Extended Care Professional - Located in United States - Founded in 2004 MatrixCare Life Plan Community - By ResMed - Located in United States - Founded in 2002 ## Popular Comparisons [ECP](https://www.capterra.com/p/90493/ECP/)[4.65 (172)](https://www.capterra.com/p/90493/ECP/reviews/) vs [EHR for Senior Living](https://www.capterra.com/p/209867/Senior-Living-Core-Platform/)[4.67 (63)](https://www.capterra.com/p/209867/Senior-Living-Core-Platform/reviews/) Contact vendor for pricing Price $1 4.5 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/90493-209867/ECP-vs-Senior-Living-Core-Platform) [MatrixCare Life Plan Community](https://www.capterra.com/p/165451/MatrixCare/)[4.10 (43)](https://www.capterra.com/p/165451/MatrixCare/reviews/) vs [EHR for Senior Living](https://www.capterra.com/p/209867/Senior-Living-Core-Platform/)[4.67 (63)](https://www.capterra.com/p/209867/Senior-Living-Core-Platform/reviews/) Contact vendor for pricing Price $1 4.0 Features 4.6 3.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/165451-209867/MatrixCare-vs-Senior-Living-Core-Platform) [ECP](https://www.capterra.com/p/90493/ECP/)[4.65 (172)](https://www.capterra.com/p/90493/ECP/reviews/) vs [Eldermark](https://www.capterra.com/p/248496/Service-Minder/)[4.64 (37)](https://www.capterra.com/p/248496/Service-Minder/reviews/) Contact vendor for pricing Price $1/month 4.5 Features 4.3 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/90493-248496/ECP-vs-Service-Minder) [ECP](https://www.capterra.com/p/90493/ECP/)[4.65 (172)](https://www.capterra.com/p/90493/ECP/reviews/) vs [Therap](https://www.capterra.com/p/124101/Therap/)[4.70 (93)](https://www.capterra.com/p/124101/Therap/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.5 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/90493-124101/ECP-vs-Therap) [ECP](https://www.capterra.com/p/90493/ECP/)[4.65 (172)](https://www.capterra.com/p/90493/ECP/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Contact vendor for pricing Price $0 4.5 Features 4.3 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/90493-195467/ECP-vs-Care-Patron) [ECP](https://www.capterra.com/p/90493/ECP/)[4.65 (172)](https://www.capterra.com/p/90493/ECP/reviews/) vs [ShiftCare](https://www.capterra.com/p/233684/ShiftCare/)[4.61 (145)](https://www.capterra.com/p/233684/ShiftCare/reviews/) Contact vendor for pricing Price $8/month 4.5 Features 4.4 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/90493-233684/ECP-vs-ShiftCare) [ECP](https://www.capterra.com/p/90493/ECP/)[4.65 (172)](https://www.capterra.com/p/90493/ECP/reviews/) vs [myUnity](https://www.capterra.com/p/201299/MyUnity-Home-Health-Hospice-Software/)[4.07 (142)](https://www.capterra.com/p/201299/MyUnity-Home-Health-Hospice-Software/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.0 4.7 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/90493-201299/ECP-vs-MyUnity-Home-Health-Hospice-Software)