# Compare ECP vs myUnity 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ECP and myUnity based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/90493-201299/ECP-vs-MyUnity-Home-Health-Hospice-Software

---

# ECP vs myUnity Features and Cost Comparison

Last updated June 1st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ECPmyUnity2/4 selected

[ECP](https://www.capterra.com/p/90493/ECP/)[4.6 (171)](https://www.capterra.com/p/90493/ECP/reviews/)

[myUnity](https://www.capterra.com/p/201299/MyUnity-Home-Health-Hospice-Software/)[4.1 (141)](https://www.capterra.com/p/201299/MyUnity-Home-Health-Hospice-Software/reviews/)

[## ECP](https://www.capterra.com/p/90493/ECP/)[4.6 (171)](https://www.capterra.com/p/90493/ECP/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.7

Customer Service

4.9

Reviews Sentiment

JL

CA

Based on [171 reviews](#user-reviews)

Positive

164

Neutral

6

Negative

1

[## myUnity](https://www.capterra.com/p/201299/MyUnity-Home-Health-Hospice-Software/)[4.1 (141)](https://www.capterra.com/p/201299/MyUnity-Home-Health-Hospice-Software/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.9

Functionality

4

Ease of Use

4.1

Customer Service

3.9

Reviews Sentiment

BL

mo

Based on [141 reviews](#user-reviews)

Positive

114

Neutral

14

Negative

13

## Send this comparison chart to my inbox

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## Summary

* * *

Features in Assisted Living Software

Best performer

37 / 44

Only ECP

-   Access Controls/Permissions
-   Admissions Management
-   Alerts/Notifications

16 / 44

Only myUnity

-   Claims Management
-   Mobile Access

User satisfaction

User satisfaction

4.6

User reviews[171](https://www.capterra.com/p/90493/ECP/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.5

Customer support

4.9

User satisfaction

4.1

User reviews[141](https://www.capterra.com/p/201299/MyUnity-Home-Health-Hospice-Software/reviews/)

Ease of use

4.1

Functionality

4.0

Value for money

3.9

Customer support

3.9

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

ECP is used by assisted living facilities, memory care communities, independent living communities, group homes, intellectual and developmental disability care providers, and pharmacies.

Best for

myUnity is an EHR purpose-built for the full post-acute care continuum, with one patient record shared across home health, hospice, palliative care, personal care, skilled nursing & senior living.

## User reviews

Pros & cons

JL

Jordyn L.

Compliance Officer

> "ECP is user-friendly and resident-focused, offering a simple, straight-forward interface with many ways to tailor..."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7105588)

RH

Rob H.

Director of IT

> "The iOS app simply does not work, and even if it did, it doesn't support SSO, once again requiring giving out the..."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158269)

CA

Christopher A.

Administrator

> "The system includes an integrated e-signature feature, making the approval and management of care plans more..."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6880550)

MA

Mohammed A.

State Clinical Director

> "The staff access does not have the access to go back when they missed charting without changing their user..."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158268)

Charlene P.

Vice Presidnet of Resident Care

> "The level of collaboration, responsiveness, and alignment demonstrated throughout has set a high standard for both..."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7119386)

JH

Julie H.

Wellness Director RN

> "I have reported issues with med times being back dated to ECP with no resolution and it is still causing issues."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7160630)

PR

Phillip R.

Community Nurse

> "ECP is a dependable, industry-standard platform that streamlines resident management, care documentation, and..."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6880320)

LZ

Lori Z.

Owner and Director

> "That it does not have a specific appointment module for tenants...I find using tasks to track appts is cumbersome,..."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6882606)

PP

Placida P.

Administrator

> "I do like how you can record multiple aspects of the everyday tasks that we are beholding to as staff."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7079839)

LR

Linda R.

Director of Nursing

> "What I like least about ECP is sometimes information is not accessible in all areas."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7110360)

BB

Betty B.

Director of Health and Wellness

> "Customer support and Q & A sessions give us an opportunity to learn the answers to the questions we have not even..."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158252)

EF

Elizabeth F.

Program Supervisor

> "The least thing I don’t like is it doesn’t give us more time to document things and it doesn’t show us how to d/c..."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6880720)

KC

Kara C.

Divisional Director of Care

> "I am very happy that our communities are utilizing ECP and continuing to grow through the use of its various..."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158274)

DS

Danielle S.

Assisted Living Aide

> "system crashes and sign in issues, which can be daily, and sometimes multiple times daily. "

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6882529)

LF

Lisa F.

Wellness Center Coordinator

> "Security settings seem good. When there are issues, the customer support team is easy to contact and they seem..."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7162143)

MT

Margrette T.

Wellness Director

> "There's almost too many choices and a few of the options can be a little confusing."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158245)

CL

Charlene L.

owner

> "We have stayed with ECP for a number of years because it is a reliable system and makes medication management simple."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7116315)

JZ

Jason Z.

Operations Manager

> "We have tried to implement ECP with our Microsoft 365 and it has been difficult and at this time even stalled out in..."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6884153)

LF

Lisa F.

Wellness Center Coordinator

> "It is easy to add new residents when they are moving in, and create care plans for them. "

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7162143)

AL

Angie L.

Manager Supervisor

> "Staff does get frustrated when and if we loose internet connection and they are not able to document."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6880372)

JP

Jennifer P.

Resident Care Specialist

> "I love the ECP team and how easy it is to reach them with questions; I love how \[sensitive content hidden\] has been..."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158307)

CH

Crystal H.

RN

> "Our only involves not being able to save certain documents and go back to them later."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7048597)

BB

Betty B.

Director of Health and Wellness

> "The help and knowledge base as well as the staff trainings make learning streamlined. "

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158252)

DS

Danielle S.

Assisted Living Aide

> "there can be issues that last days, and impede clients ability to use the service in total."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6882529)

PR

Phillip R.

Community Nurse

> "The system could benefit from more flexibility and modern reporting tools, but overall, it’s a trusted solution that..."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6880320)

KR

Kristina R.

Program Director

> "When old employees come back to work they have problems accessing ECP."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158242)

MA

Mohammed A.

State Clinical Director

> "The most i liked about ECP was how user friendly it is and how easy is for our staff to navigate through the..."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158268)

KR

Kristina R.

Program Director

> "Can termed employees be deleted right away."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158242)

BB

Betty B.

Director of Health and Wellness

> "Learning it from the ground up as a replacement for our current software has been seamless for the most part."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158252)

CF

Carla F.

Training and Onboarding Administrator

> "The med passing system is a little bit more difficult to use than our previous program. "

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6882010)

MR

Michelle R.

Business Office Manager HR RN

> "The support team also works quickly to resolve any issues, and that’s minutes not hours!"

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7097991)

ST

Stephanie T.

Director - Owner

> "It isn’t easy to scan in several documents and organize files efficiently."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6884227)

JH

Jacqueline H.

Manager

> "Medication Administration part helps staff to follow order to administer medication easily and correctly."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7010669)

RH

Rob H.

Director of IT

> "The security posture is abysmal."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158269)

RH

Rob H.

Director of IT

> "Support typically answers quickly and resolves any issues we have."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158269)

RH

Rob H.

Director of IT

> "I'm not even sure if it's actually HIPAA compliant."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158269)

MR

Melanie R.

QA and Trainer

> "I appreciated the supportive, collaborative throughout ECP, and the wide range of helpful tools made the experience..."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6880362)

LR

LaToya R.

Director of Health and Wellness

> "I was dreading having to learn a new system."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7162062)

MA

Mohammed A.

State Clinical Director

> "This software is very well developed and maintained, and it comes highly recommended in healthcare sector."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158268)

CH

Crystal H.

RN

> "We waste a lot of time reentering assessments."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7048597)

TF

Terry F.

Assistant Business Office Manager

> "This program gives real value for the money it costs our company. "

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7100460)

AM

Ali M.

PharmD

> "What I dislike the most is the way it automatically receives inventory."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6716196)

AM

Annette M.

Director of Health and Wellnesd

> "Billing is accessible easily ands in now central area."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158717)

TT

Traci T.

Director

> "I have spoken with ECP support regarding this issue, but we are not able to enter in readings for BSL levels when..."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___4376225)

JR

Joanne R.

Residential nurse director

> "The files are easy to upload and the information I need is right at my fingertips ."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7061741)

DF

Damon F.

Director of Residential Services

> "Inability to change types of incidents or add questions to incident reports and investigations."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___4376964)

KC

Kara C.

Divisional Director of Care

> "ECP has incredible customer support and has been very user-friendly for our teams."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158274)

CL

Carolyn L.

Owner

> "Not happy with their business practices at all."

[See full review](https://www.capterra.com/p/90493/ECP/#SoftwareAdvice___6051429)

AG

Amy G.

Revenue Cycle Manager

> "They're always quick to answer my questions and tailer the software to our needs. When there is a bug, they fix..."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7051717)

DM

Dylan M.

Administrator

> "Sometimes it is difficult to know where to go for certain things."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___3586580)

EF

Elizabeth F.

Program Supervisor

> "I like everything about ECP it’s a lot easier and better than the paper Mar. ECP has made it lots easier to document"

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6880720)

WD

Wendy D.

RN

> "The app is not as user friendly as the PC program."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___4377682)

TK

Tom K.

Executive Director

> "It has been a great partnership between us and ECP; no complaints and we are happy to use ECP as our EHR, EMAR and..."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6880427)

MR

Miqueila R.

Assistant Director

> "No chat support."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___4376257)

HZ

Heather Z.

Owner

> "ECP is comprehensive and customer support is excellent."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7159806)

MH

Melinda H.

D.O.

> "Links to the pharmacy (sometimes lag in checking in meds) and discontinuation."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___2821118)

AL

Angie L.

Manager Supervisor

> "It saves alot of time when it comes to charting on residents."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6880372)

VD

Vicki D.

Care Coordinator

> "Not any training when updates are applied."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___2422536)

TP

Talia P.

LPN, ADON

> "Customer support has been fast, reliable, and friendly every time I have needed them."

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158428)

RM

Richard M.

Pharmacy Director

> "Some features are confusing for the nurses"

[See full review](https://www.capterra.com/p/90493/ECP/#Capterra___2343806)

[View Reviews](https://www.capterra.com/p/90493/ECP/reviews/)

BL

Brooks L.

Healthcare Representative

> "The staff management, billing and scheduling, caregiver management customer support and security is all value for money!"

[See full review](https://www.capterra.com/p/201299/MyUnity-Home-Health-Hospice-Software/#Capterra___7151929)

JW

Jo W.

LPN

> "The screen is small and hard to see, nothing is places in an intuitive spot, it takes multiple screens to get data in and out."

[See full review](https://www.capterra.com/p/201299/MyUnity-Home-Health-Hospice-Software/#SoftwareAdvice___6608485)

MO

Michelle O.

pca

> "I get some patients from the hospital i work at and integrating them into this program for my moms homehealth business, and it..."

[See full review](https://www.capterra.com/p/201299/MyUnity-Home-Health-Hospice-Software/#Capterra___2432671)

JM

Jayson M.

Physical Therapist

> "Can't see the all the patients in one single google map/day."

[See full review](https://www.capterra.com/p/201299/MyUnity-Home-Health-Hospice-Software/#Capterra___6686287)

VR

Verified Reviewer

Medical officer

> "Online support was prompt and very helpful."

[See full review](https://www.capterra.com/p/201299/MyUnity-Home-Health-Hospice-Software/#Capterra___3129932)

LM

Laura M.

Project Manager

> "Setting up users by having to log into another area, the reports are not easy to navigate, support can take a while to get..."

[See full review](https://www.capterra.com/p/201299/MyUnity-Home-Health-Hospice-Software/#Capterra___3400609)

[View Reviews](https://www.capterra.com/p/201299/MyUnity-Home-Health-Hospice-Software/reviews/)

## User interface

4.64 (171)

4.08 (141)

## Connect with a Capterra advisor for a free 15-minute consultation

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### Features

ECP

Top features

37/44

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   Admissions Management
-   AI Copilot
-   Alerts/Notifications
-   API
-   Assessment Management
-   Attendance Tracking
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Communication Management
-   Compliance Management
-   Contact Management
-   Customizable Reports
-   Customizable Templates
-   Document Management
-   Event/Activities Planning
-   Financial Management
-   Generative AI
-   Geriatric Care
-   HIPAA Compliant
-   Incident Management
-   Invoice Management
-   Lead Management
-   Meal/Nutrition Management
-   Medical Billing
-   Medication History
-   Mobile Access
-   Patient Records Management
-   Point of Care System
-   Reminders
-   Reporting & Statistics
-   Scheduling
-   Search/Filter
-   Self Service Portal
-   Staff Management
-   Task Scheduling
-   Third-Party Integrations
-   User Management
-   Workflow Management
-   Work Order Management

[See all features](https://www.capterra.com/p/90493/ECP/#features)

myUnity

16/44

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   Admissions Management
-   AI Copilot
-   Alerts/Notifications
-   API
-   Assessment Management
-   Attendance Tracking
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Communication Management
-   Compliance Management
-   Contact Management
-   Customizable Reports
-   Customizable Templates
-   Document Management
-   Event/Activities Planning
-   Financial Management
-   Generative AI
-   Geriatric Care
-   HIPAA Compliant
-   Incident Management
-   Invoice Management
-   Lead Management
-   Meal/Nutrition Management
-   Medical Billing
-   Medication History
-   Mobile Access
-   Patient Records Management
-   Point of Care System
-   Reminders
-   Reporting & Statistics
-   Scheduling
-   Search/Filter
-   Self Service Portal
-   Staff Management
-   Task Scheduling
-   Third-Party Integrations
-   User Management
-   Workflow Management
-   Work Order Management

[See all features](https://www.capterra.com/p/201299/MyUnity-Home-Health-Hospice-Software/#features)

### Recognition

No recognitions have been awarded to ECP

No recognitions have been awarded to myUnity

### Deployment & support

ECP

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

myUnity

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ECP

-   By Extended Care Professional
-   Located in United States
-   Founded in 2004

myUnity

-   By Netsmart Technologies
-   Located in United States
-   Founded in 1968

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[ECP](https://www.capterra.com/p/90493/ECP/)[4.64 (171)](https://www.capterra.com/p/90493/ECP/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

Contact vendor for pricing

Price

$0

4.5

Features

4.3

4.7

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/90493-195467/ECP-vs-Care-Patron)

[ECP](https://www.capterra.com/p/90493/ECP/)[4.64 (171)](https://www.capterra.com/p/90493/ECP/reviews/)

vs

[ShiftCare](https://www.capterra.com/p/233684/ShiftCare/)[4.61 (145)](https://www.capterra.com/p/233684/ShiftCare/reviews/)

Contact vendor for pricing

Price

$8/month

4.5

Features

4.4

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/90493-233684/ECP-vs-ShiftCare)