--- title: "Compare ECP vs ShiftCare 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare ECP and ShiftCare based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/90493-233684/ECP-vs-ShiftCare" page_type: "comparison" language: "en" --- # ECP vs ShiftCare Features and Cost Comparison Last updated September 25th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ECPShiftCare2/4 selected [ECP](https://www.capterra.com/p/90493/ECP/)[4.6 (176)](https://www.capterra.com/p/90493/ECP/reviews/) [ShiftCare](https://www.capterra.com/p/233684/ShiftCare/)[4.6 (145)](https://www.capterra.com/p/233684/ShiftCare/reviews/) [## ECP](https://www.capterra.com/p/90493/ECP/)[4.6 (176)](https://www.capterra.com/p/90493/ECP/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.7 Customer Service 4.9 Reviews Sentiment JL CP Based on [176 reviews](#user-reviews) Positive 169 Neutral 6 Negative 1 [## ShiftCare](https://www.capterra.com/p/233684/ShiftCare/)[4.6 (145)](https://www.capterra.com/p/233684/ShiftCare/reviews/) Starting Price $8.00/month Value-for-Money 4.5 Functionality 4.4 Ease of Use 4.6 Customer Service 4.7 Reviews Sentiment JR Based on [145 reviews](#user-reviews) Positive 135 Neutral 6 Negative 4 ## Summary * * * Features in Assisted Living Software 36 / 50 Only ECP - Admissions Management - Alerts/Escalation - E-Prescribing Best performer 37 / 50 Only ShiftCare - Attendance Tracking - Claims Management - Financial Management User satisfaction User satisfaction 4.6 User reviews[176](https://www.capterra.com/p/90493/ECP/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.5 Customer support 4.9 User satisfaction 4.6 User reviews[145](https://www.capterra.com/p/233684/ShiftCare/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.5 Customer support 4.7 Price starts from Price starts from \-- - Free version - Free trial Price starts from $8Per User, Per Month - Free version - Free trial Best for Best for Built for assisted living, memory care, and IDD/group home operators. Scales from single communities to large regional portfolios. Trusted by 8,500+ senior living communities nationwide. Best for Home care agencies, aged care, IDD providers, support coordinators and allied health professionals. We offer both a web platform and mobile-friendly app for admin teams and employees. ## User reviews Pros & cons JL Jordyn L. Compliance Officer > "ECP is user-friendly and resident-focused, offering a simple, straight-forward interface with many ways to tailor..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7105588) RH Rob H. Director of IT > "The iOS app simply does not work, and even if it did, it doesn't support SSO, once again requiring giving out the..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158269) Charlene P. Vice Presidnet of Resident Care > "The level of collaboration, responsiveness, and alignment demonstrated throughout has set a high standard for..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7119386) MA Mohammed A. State Clinical Director > "The staff access does not have the access to go back when they missed charting without changing their user..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158268) KG Kim G. Regional Director of Nursing and Clinical Services > "Even when an immediate resolution was not possible, they communicated clearly, provided helpful guidance, and..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7184019) JH Julie H. Wellness Director RN > "I have reported issues with med times being back dated to ECP with no resolution and it is still causing issues." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7160630) BB Betty B. Director of Health and Wellness > "Customer support and Q & A sessions give us an opportunity to learn the answers to the questions we have not even..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158252) MT Margrette T. Wellness Director > "There's almost too many choices and a few of the options can be a little confusing." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158245) CA Christopher A. Administrator > "The system includes an integrated e-signature feature, making the approval and management of care plans more..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6880550) CH Crystal H. RN > "Our only involves not being able to save certain documents and go back to them later." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7048597) KG Kim G. Regional Director of Nursing and Clinical Services > "The application's layout and workflow are well designed, creating a seamless user experience." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7184019) KR Kristina R. Program Director > "When old employees come back to work they have problems accessing ECP." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158242) KC Kara C. Divisional Director of Care > "I am very happy that our communities are utilizing ECP and continuing to grow through the use of its various..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158274) LZ Lori Z. Owner and Director > "That it does not have a specific appointment module for tenants...I find using tasks to track appts is..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6882606) LF Lisa F. Wellness Center Coordinator > "Security settings seem good. When there are issues, the customer support team is easy to contact and they seem..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7162143) KR Kristina R. Program Director > "Can termed employees be deleted right away." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158242) CL Charlene L. owner > "We have stayed with ECP for a number of years because it is a reliable system and makes medication management..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7116315) LR Linda R. Director of Nursing > "What I like least about ECP is sometimes information is not accessible in all areas." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7110360) LF Lisa F. Wellness Center Coordinator > "It is easy to add new residents when they are moving in, and create care plans for them. " [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7162143) EF Elizabeth F. Program Supervisor > "The least thing I don’t like is it doesn’t give us more time to document things and it doesn’t show us how to d/c..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6880720) PR Phillip R. Community Nurse > "ECP is a dependable, industry-standard platform that streamlines resident management, care documentation, and..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6880320) RH Rob H. Director of IT > "The security posture is abysmal." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158269) JP Jennifer P. Resident Care Specialist > "I love the ECP team and how easy it is to reach them with questions; I love how \[sensitive content hidden\] has..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158307) RH Rob H. Director of IT > "I'm not even sure if it's actually HIPAA compliant." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158269) BB Betty B. Director of Health and Wellness > "The help and knowledge base as well as the staff trainings make learning streamlined. " [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158252) DS Danielle S. Assisted Living Aide > "system crashes and sign in issues, which can be daily, and sometimes multiple times daily. " [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6882529) PP Placida P. Administrator > "I do like how you can record multiple aspects of the everyday tasks that we are beholding to as staff." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7079839) JZ Jason Z. Operations Manager > "We have tried to implement ECP with our Microsoft 365 and it has been difficult and at this time even stalled out..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6884153) MA Mohammed A. State Clinical Director > "The most i liked about ECP was how user friendly it is and how easy is for our staff to navigate through the..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158268) AL Angie L. Manager Supervisor > "Staff does get frustrated when and if we loose internet connection and they are not able to document." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6880372) BB Betty B. Director of Health and Wellness > "Learning it from the ground up as a replacement for our current software has been seamless for the most part." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158252) DS Danielle S. Assisted Living Aide > "there can be issues that last days, and impede clients ability to use the service in total." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6882529) JH Jacqueline H. Manager > "Medication Administration part helps staff to follow order to administer medication easily and correctly." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7010669) LR LaToya R. Director of Health and Wellness > "I was dreading having to learn a new system." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7162062) RH Rob H. Director of IT > "Support typically answers quickly and resolves any issues we have." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158269) CF Carla F. Training and Onboarding Administrator > "The med passing system is a little bit more difficult to use than our previous program. " [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6882010) MA Mohammed A. State Clinical Director > "This software is very well developed and maintained, and it comes highly recommended in healthcare sector." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158268) ST Stephanie T. Director - Owner > "It isn’t easy to scan in several documents and organize files efficiently." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6884227) AM Annette M. Director of Health and Wellnesd > "Billing is accessible easily ands in now central area." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158717) CH Crystal H. RN > "We waste a lot of time reentering assessments." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7048597) KC Kara C. Divisional Director of Care > "ECP has incredible customer support and has been very user-friendly for our teams." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158274) AM Ali M. PharmD > "What I dislike the most is the way it automatically receives inventory." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6716196) AG Amy G. Revenue Cycle Manager > "They're always quick to answer my questions and tailer the software to our needs. When there is a bug, they fix..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7051717) TT Traci T. Director > "I have spoken with ECP support regarding this issue, but we are not able to enter in readings for BSL levels when..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___4376225) HZ Heather Z. Owner > "ECP is comprehensive and customer support is excellent." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7159806) DF Damon F. Director of Residential Services > "Inability to change types of incidents or add questions to incident reports and investigations." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___4376964) PR Phillip R. Community Nurse > "The system could benefit from more flexibility and modern reporting tools, but overall, it’s a trusted solution..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6880320) CL Carolyn L. Owner > "Not happy with their business practices at all." [See full review](https://www.capterra.com/p/90493/ECP/#SoftwareAdvice___6051429) TP Talia P. LPN, ADON > "Customer support has been fast, reliable, and friendly every time I have needed them." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158428) WD Wendy D. RN > "The app is not as user friendly as the PC program." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___4377682) MR Michelle R. Business Office Manager HR RN > "The support team also works quickly to resolve any issues, and that’s minutes not hours!" [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7097991) MR Miqueila R. Assistant Director > "No chat support." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___4376257) DC Diana C. Executive Director > "Quick response time and the fix that was sent took care of the issue. " [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7011480) DM Dylan M. Administrator > "Sometimes it is difficult to know where to go for certain things." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___3586580) RH Rob H. Director of IT > "The site is fast and responsive." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158269) MH Melinda H. D.O. > "Links to the pharmacy (sometimes lag in checking in meds) and discontinuation." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___2821118) MR Melanie R. QA and Trainer > "I appreciated the supportive, collaborative throughout ECP, and the wide range of helpful tools made the..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6880362) VD Vicki D. Care Coordinator > "Not any training when updates are applied." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___2422536) CL Charlene L. owner > "First time users find it intuitive from the beginning." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7116315) MT Margrette T. Wellness Director > "There's almost too many choices and a few of the options can be a little confusing." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158245) TF Terry F. Assistant Business Office Manager > "This program gives real value for the money it costs our company. " [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7100460) CF Carla F. Training and Onboarding Administrator > "The med passing system is a little bit more difficult to use than our previous program. " [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6882010) PP Paula P. NHA > "The staff like it as it makes it easy for them to complete their tasks." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7008537) ST Stephanie T. Director - Owner > "It isn’t easy to scan in several documents and organize files efficiently." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6884227) JR Joanne R. Residential nurse director > "The files are easy to upload and the information I need is right at my fingertips ." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7061741) WD Wendy D. RN > "The app is not as user friendly as the PC program." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___4377682) EF Elizabeth F. Program Supervisor > "I like everything about ECP it’s a lot easier and better than the paper Mar. ECP has made it lots easier to..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6880720) DS Danielle S. Assisted Living Aide > "there can be issues that last days, and impede clients ability to use the service in total." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6882529) TK Tom K. Executive Director > "It has been a great partnership between us and ECP; no complaints and we are happy to use ECP as our EHR, EMAR..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6880427) MR Miqueila R. Assistant Director > "No chat support." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___4376257) [View Reviews](https://www.capterra.com/p/90493/ECP/reviews/) JR Julie R. Scheduling > "I enjoyed working with ShiftCare and being able to assign caregivers to clients and schedule appointments for care with..." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___7038510) Daniel M. Director > "Additionally, minor but noticeable issues—like formatting errors with Xero integration, the lack of automatic syncing with..." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6516687) BL Brooks L. Medical Assistant > "It makes your schedule, has great security and the best customer support." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___7138490) Daniel M. Director > "Certain UX issues, such as the awkward date picker and limited flexibility in scheduling shifts (e.g., only allowing 15-..." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6516687) KF Karen F. Manager > "The Help Centre contains easy videos and guides to support new users and the Support Team are remarkable with response..." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6542867) CP Cynthia P. Owner > "Everything. But my biggest issue is they over promise in the sales process and tell you they can do everything you want..." [See full review](https://www.capterra.com/p/233684/ShiftCare/#SoftwareAdvice___7043060) SH Scott H. Disability Support Worker > "Scheduling is easy with a good amount of customisability, allowing me to add a good amount of detail to shifts for workers." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6813084) JS Jason S. Owner > "The product is unstable, support is unreliable, and the company’s integrity is questionable." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___7043383) Daniel M. Director > "ShiftCare has streamlined our business operations, reducing admin time and errors significantly." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6516687) FL Faye L. Manager > "The payroll could not be broken down into different time periods so integration into Xero was useless." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6811287) KC Kylie C. Director > "Answers are prompt whenever there is a question or issue. If something more complex arises, it is a great comfort to..." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6795836) FL Faye L. Manager > "Shiftcare had some privacy breaches as there were teams that could access information from other team teams through..." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6811287) LA Loris A. Office Administrator > "We also like that we are able to manage who sees what documents. " [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6535382) GG Gerry G. Client Intake and Scheduling Coordinator > "Could be more straight forward - have to click too many buttons to do something which is annoying." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6797213) ZH Zeb H. Managing Director > "Still a bit clunky there are a lot of features inside which could be tweaked which would improve the experience." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6798116) CG Claire G. Director > "Integration doesn't work as well as it could - it often drops things off. " [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6803136) CG Claire G. Director > "Customer service on the chat function and availability of people on there is fantastic." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6803136) JS Jason S. Owner > "The onboarding was confusing and poorly supported." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___7043383) ZH Zeb H. Managing Director > "Then improving the design and correcting all the glitches would go a long way too!!" [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6798116) KlK Kourtney-lee K. Compliance and Service Delivery > "I hate it, im sick of the videos just write the dam instructions down and ill work it out." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6797269) AR Angela R. Disability Support > "What I liked most about ShiftCare is its user-friendly interface and comprehensive features that make organizing and..." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6349101) KlK Kourtney-lee K. Compliance and Service Delivery > "The bloody cost of it, per user when it should just be purchase the software and cya." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6797269) JS Janelle S. Founder > "Response of staff online and through phone check-ups has been great." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6800475) AS Amy S. Team Leader > "Doing anything admin related on the phone was tricky and time consuming." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6855300) LE Leigh E. Managing Director > "The functions of ShiftCare allows us to run our business to a high standard, to track /amend" [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6402156) CG Claire G. Director > "Also, it's got very expensive for small to medium sized businesses." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6803136) BR Brayden R. Manager > "Easy to use, and not only a rostering platform but also works for invoicing." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6518070) LW Lucas W. Sole trader > "Fairly expensive for a sole trader but couldn’t survive without it." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6521637) RM Ricky M. Support worker > "I save so much time in regards to rostering, sending invoices, Staff management, and so much more." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6332947) AP Angela P. Director > "for my own use, I would find it too time consuming to enter what I am currently using in my Calendar on a daily basis, to..." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___4776345) REL Ruth Esther L. CEO > "We've used shiftcare for close to 7 years and we have seen how far the improvements have come. " [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6696220) KL Kerri L. Founder and CEO > "I honestly have nothing that I could categorize as the thing I like "least" about ShiftCare." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6349890) DM Daniel M. General Manager > "The ability to read shift notes at the click of a button along with the Xero integration make invoicing and staff payments..." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___4730932) CT Cindy T. Managing Director > "There are no improvements that I can see are needed yet." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___5067016) MD Mike D. Director > "ShiftCare provides a comprehensive platform for me to manage staff and clients in my small NDIS business providing..." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___4747877) JA Jaypee A. Director > "we have multiple locations and it doesn't allow me to create a separate schedular that shows 2 different groups of support..." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___3606553) REL Ruth Esther L. CEO > "Prompt support through the chat and efficiency." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6696220) XL Xanthia L. Staff Trainer > "App can glitch on occasions, issues with adding more than one expense" [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___4997909) JM Julia M. Service Delivery Manager > "Mostly easy to roster and capture client info." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6794659) JN Jade N. Director > "It's disappointing to note that a key feature that could greatly improve efficiency is missing from the basic version." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___4997927) TM Tyler M. Founder & CEO > "Shiftcare has helped take my small sole trader business and turn it into a medium sized company." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___5061480) HV Heidi V. Office Manager > "I find it difficult to return to a previous page. " [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___4992320) AG Anand G. Service manager > "Accuracy can add and allocate staff in different work location with ease" [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6192059) AP Amy P. Therapy assistant > "Sometimes it will glitch after restarting mutilple times and not show shifts." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___3252343) KP Kristina P. Managing Director > "Shiftcare effectively consolidates these functions, simplifying our operations." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6342660) FL Faye L. Manager > "The payroll could not be broken down into different time periods so integration into Xero was useless." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6811287) SH Scott H. Disability Support Worker > "I have not had any issues using the app yet after over 12 months." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6813084) CG Claire G. Director > "Integration doesn't work as well as it could - it often drops things off. " [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6803136) XL Xanthia L. Staff Trainer > "At Wattle Blue we like the ease booking shifts with our clients that can be accessed by our support worker for before,..." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___4997909) CP Cynthia P. Owner > "Everything. But my biggest issue is they over promise in the sales process and tell you they can do everything you want..." [See full review](https://www.capterra.com/p/233684/ShiftCare/#SoftwareAdvice___7043060) AE Aleesha E. Support Manager > "Scheduling the team is super easy and has made communicating change of shifts a breeze." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6039200) JS Jason S. Owner > "The product is unstable, support is unreliable, and the company’s integrity is questionable." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___7043383) JT James T. Owner > "It’s easy to use and great for small businesses" [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6533732) JS Jason S. Owner > "The onboarding was confusing and poorly supported." [See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___7043383) [View Reviews](https://www.capterra.com/p/233684/ShiftCare/reviews/) ## User interface 4.65 (176) 4.61 (145) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features ECP 36/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Admissions Management - AI Copilot - Alerts/Escalation - Alerts/Notifications - API - Assessment Management - Attendance Tracking - Billing & Invoicing - Calendar Management - Care Plan Management - Charting - Claims Management - Client Management - Communication Management - Compliance Management - Contact Management - Customizable Reports - Customizable Templates - Data Capture and Transfer - Data Import/Export - Data Storage Management - Document Management - Electronic Signature - Electronic Submission - Employee Management - E-Prescribing - Event/Activities Planning - Financial Management - Forecasting - For Nursing Homes - Generative AI - Geriatric Care - HIPAA Compliant - Incident Management - Inventory Management - Invoice Management - Lead Management - Meal/Nutrition Management - Medical Billing - Medication History - Mobile Access - Patient Engagement - Patient Intake - Patient Records Management - Payroll Management - Performance Metrics - Point of Care System [See all features](https://www.capterra.com/p/90493/ECP/#features) ShiftCare Top features 37/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Admissions Management - AI Copilot - Alerts/Escalation - Alerts/Notifications - API - Assessment Management - Attendance Tracking - Billing & Invoicing - Calendar Management - Care Plan Management - Charting - Claims Management - Client Management - Communication Management - Compliance Management - Contact Management - Customizable Reports - Customizable Templates - Data Capture and Transfer - Data Import/Export - Data Storage Management - Document Management - Electronic Signature - Electronic Submission - Employee Management - E-Prescribing - Event/Activities Planning - Financial Management - Forecasting - For Nursing Homes - Generative AI - Geriatric Care - HIPAA Compliant - Incident Management - Inventory Management - Invoice Management - Lead Management - Meal/Nutrition Management - Medical Billing - Medication History - Mobile Access - Patient Engagement - Patient Intake - Patient Records Management - Payroll Management - Performance Metrics - Point of Care System [See all features](https://www.capterra.com/p/233684/ShiftCare/#features) ### Recognition No recognitions have been awarded to ECP ShiftCare is recognized as a top-rated tool in 1 Capterra Shortlist reports Best Value Home Care Software (2023)  ### Deployment & support ECP Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ShiftCare Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ECP - By Extended Care Professional - Located in United States - Founded in 2004 ShiftCare - By ShiftCare - Located in Australia - Founded in ## Popular Comparisons [ECP](https://www.capterra.com/p/90493/ECP/)[4.65 (176)](https://www.capterra.com/p/90493/ECP/reviews/) vs [PointClickCare EHR for Senior Living](https://www.capterra.com/p/209867/Senior-Living-Core-Platform/)[4.67 (63)](https://www.capterra.com/p/209867/Senior-Living-Core-Platform/reviews/) Contact vendor for pricing Price $1 4.5 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/90493-209867/ECP-vs-Senior-Living-Core-Platform) [ShiftCare](https://www.capterra.com/p/233684/ShiftCare/)[4.61 (145)](https://www.capterra.com/p/233684/ShiftCare/reviews/) vs [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[4.78 (4,308)](https://www.capterra.com/p/213340/Google-Calendar/reviews/) $8/month Price Contact vendor for pricing 4.4 Features 4.7 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/213340-233684/Google-Calendar-vs-ShiftCare) [ECP](https://www.capterra.com/p/90493/ECP/)[4.65 (176)](https://www.capterra.com/p/90493/ECP/reviews/) vs [Eldermark](https://www.capterra.com/p/248496/Service-Minder/)[4.64 (37)](https://www.capterra.com/p/248496/Service-Minder/reviews/) Contact vendor for pricing Price $1/month 4.5 Features 4.3 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/90493-248496/ECP-vs-Service-Minder) [ShiftCare](https://www.capterra.com/p/233684/ShiftCare/)[4.61 (145)](https://www.capterra.com/p/233684/ShiftCare/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) $8/month Price $29/month 4.4 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/153140-233684/Connecteam-vs-ShiftCare) [ECP](https://www.capterra.com/p/90493/ECP/)[4.65 (176)](https://www.capterra.com/p/90493/ECP/reviews/) vs [Therap](https://www.capterra.com/p/124101/Therap/)[4.66 (100)](https://www.capterra.com/p/124101/Therap/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.5 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/90493-124101/ECP-vs-Therap) [ShiftCare](https://www.capterra.com/p/233684/ShiftCare/)[4.61 (145)](https://www.capterra.com/p/233684/ShiftCare/reviews/) vs [Calendly](https://www.capterra.com/p/148036/Calendly/)[4.68 (4,158)](https://www.capterra.com/p/148036/Calendly/reviews/) $8/month Price $10/month 4.4 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/148036-233684/Calendly-vs-ShiftCare) [ECP](https://www.capterra.com/p/90493/ECP/)[4.65 (176)](https://www.capterra.com/p/90493/ECP/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (859)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Contact vendor for pricing Price $0 4.5 Features 4.3 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/90493-195467/ECP-vs-Care-Patron) [ECP](https://www.capterra.com/p/90493/ECP/)[4.65 (176)](https://www.capterra.com/p/90493/ECP/reviews/) vs [myUnity](https://www.capterra.com/p/201299/MyUnity-Home-Health-Hospice-Software/)[4.08 (143)](https://www.capterra.com/p/201299/MyUnity-Home-Health-Hospice-Software/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.0 4.7 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/90493-201299/ECP-vs-MyUnity-Home-Health-Hospice-Software)