--- title: "Compare ECP vs Eldermark 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare ECP and Eldermark based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/90493-248496/ECP-vs-Service-Minder" page_type: "comparison" language: "en" --- # ECP vs Eldermark Features and Cost Comparison Last updated September 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ECPEldermark2/4 selected [ECP](https://www.capterra.com/p/90493/ECP/)[4.6 (176)](https://www.capterra.com/p/90493/ECP/reviews/) [Eldermark](https://www.capterra.com/p/248496/Service-Minder/)[4.6 (37)](https://www.capterra.com/p/248496/Service-Minder/reviews/) [## ECP](https://www.capterra.com/p/90493/ECP/)[4.6 (176)](https://www.capterra.com/p/90493/ECP/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.7 Customer Service 4.9 Reviews Sentiment JL CP Based on [176 reviews](#user-reviews) Positive 169 Neutral 6 Negative 1 [## Eldermark](https://www.capterra.com/p/248496/Service-Minder/)[4.6 (37)](https://www.capterra.com/p/248496/Service-Minder/reviews/) Starting Price $1.00/month Value-for-Money 4.7 Functionality 4.3 Ease of Use 4.4 Customer Service 4.8 Reviews Sentiment KL BL JA Based on [37 reviews](#user-reviews) Positive 33 Neutral 3 Negative 1 ## Summary * * * Features in Assisted Living Software 36 / 50 Only ECP - API - Data Import/Export - Electronic Signature Best performer 37 / 50 Only Eldermark - Attendance Tracking - Claims Management - Financial Management User satisfaction User satisfaction 4.6 User reviews[176](https://www.capterra.com/p/90493/ECP/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.5 Customer support 4.9 User satisfaction 4.6 User reviews[37](https://www.capterra.com/p/248496/Service-Minder/reviews/) Ease of use 4.4 Functionality 4.3 Value for money 4.7 Customer support 4.8 Price starts from Price starts from \-- - Free version - Free trial Price starts from $1Per Month - Free version - Free trial Best for Best for Built for assisted living, memory care, and IDD/group home operators. Scales from single communities to large regional portfolios. Trusted by 8,500+ senior living communities nationwide. Best for The senior living technology platform that transforms how senior living communities engage residents, deliver care, stay ahead of changing regulations, and grow revenue. ## User reviews Pros & cons JL Jordyn L. Compliance Officer > "ECP is user-friendly and resident-focused, offering a simple, straight-forward interface with many ways to tailor..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7105588) RH Rob H. Director of IT > "The iOS app simply does not work, and even if it did, it doesn't support SSO, once again requiring giving out the..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158269) Charlene P. Vice Presidnet of Resident Care > "The level of collaboration, responsiveness, and alignment demonstrated throughout has set a high standard for..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7119386) MA Mohammed A. State Clinical Director > "The staff access does not have the access to go back when they missed charting without changing their user..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158268) KG Kim G. Regional Director of Nursing and Clinical Services > "Even when an immediate resolution was not possible, they communicated clearly, provided helpful guidance, and..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7184019) JH Julie H. Wellness Director RN > "I have reported issues with med times being back dated to ECP with no resolution and it is still causing issues." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7160630) BB Betty B. Director of Health and Wellness > "Customer support and Q & A sessions give us an opportunity to learn the answers to the questions we have not even..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158252) MT Margrette T. Wellness Director > "There's almost too many choices and a few of the options can be a little confusing." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158245) CA Christopher A. Administrator > "The system includes an integrated e-signature feature, making the approval and management of care plans more..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6880550) CH Crystal H. RN > "Our only involves not being able to save certain documents and go back to them later." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7048597) KG Kim G. Regional Director of Nursing and Clinical Services > "The application's layout and workflow are well designed, creating a seamless user experience." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7184019) KR Kristina R. Program Director > "When old employees come back to work they have problems accessing ECP." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158242) KC Kara C. Divisional Director of Care > "I am very happy that our communities are utilizing ECP and continuing to grow through the use of its various..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158274) LZ Lori Z. Owner and Director > "That it does not have a specific appointment module for tenants...I find using tasks to track appts is..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6882606) LF Lisa F. Wellness Center Coordinator > "Security settings seem good. When there are issues, the customer support team is easy to contact and they seem..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7162143) KR Kristina R. Program Director > "Can termed employees be deleted right away." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158242) CL Charlene L. owner > "We have stayed with ECP for a number of years because it is a reliable system and makes medication management..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7116315) LR Linda R. Director of Nursing > "What I like least about ECP is sometimes information is not accessible in all areas." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7110360) LF Lisa F. Wellness Center Coordinator > "It is easy to add new residents when they are moving in, and create care plans for them. " [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7162143) EF Elizabeth F. Program Supervisor > "The least thing I don’t like is it doesn’t give us more time to document things and it doesn’t show us how to d/c..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6880720) PR Phillip R. Community Nurse > "ECP is a dependable, industry-standard platform that streamlines resident management, care documentation, and..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6880320) RH Rob H. Director of IT > "The security posture is abysmal." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158269) JP Jennifer P. Resident Care Specialist > "I love the ECP team and how easy it is to reach them with questions; I love how \[sensitive content hidden\] has..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158307) RH Rob H. Director of IT > "I'm not even sure if it's actually HIPAA compliant." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158269) BB Betty B. Director of Health and Wellness > "The help and knowledge base as well as the staff trainings make learning streamlined. " [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158252) DS Danielle S. Assisted Living Aide > "system crashes and sign in issues, which can be daily, and sometimes multiple times daily. " [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6882529) PP Placida P. Administrator > "I do like how you can record multiple aspects of the everyday tasks that we are beholding to as staff." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7079839) JZ Jason Z. Operations Manager > "We have tried to implement ECP with our Microsoft 365 and it has been difficult and at this time even stalled out..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6884153) MA Mohammed A. State Clinical Director > "The most i liked about ECP was how user friendly it is and how easy is for our staff to navigate through the..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158268) AL Angie L. Manager Supervisor > "Staff does get frustrated when and if we loose internet connection and they are not able to document." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6880372) BB Betty B. Director of Health and Wellness > "Learning it from the ground up as a replacement for our current software has been seamless for the most part." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158252) DS Danielle S. Assisted Living Aide > "there can be issues that last days, and impede clients ability to use the service in total." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6882529) JH Jacqueline H. Manager > "Medication Administration part helps staff to follow order to administer medication easily and correctly." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7010669) LR LaToya R. Director of Health and Wellness > "I was dreading having to learn a new system." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7162062) RH Rob H. Director of IT > "Support typically answers quickly and resolves any issues we have." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158269) CF Carla F. Training and Onboarding Administrator > "The med passing system is a little bit more difficult to use than our previous program. " [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6882010) MA Mohammed A. State Clinical Director > "This software is very well developed and maintained, and it comes highly recommended in healthcare sector." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158268) ST Stephanie T. Director - Owner > "It isn’t easy to scan in several documents and organize files efficiently." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6884227) AM Annette M. Director of Health and Wellnesd > "Billing is accessible easily ands in now central area." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158717) CH Crystal H. RN > "We waste a lot of time reentering assessments." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7048597) KC Kara C. Divisional Director of Care > "ECP has incredible customer support and has been very user-friendly for our teams." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158274) AM Ali M. PharmD > "What I dislike the most is the way it automatically receives inventory." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6716196) AG Amy G. Revenue Cycle Manager > "They're always quick to answer my questions and tailer the software to our needs. When there is a bug, they fix..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7051717) TT Traci T. Director > "I have spoken with ECP support regarding this issue, but we are not able to enter in readings for BSL levels when..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___4376225) HZ Heather Z. Owner > "ECP is comprehensive and customer support is excellent." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7159806) DF Damon F. Director of Residential Services > "Inability to change types of incidents or add questions to incident reports and investigations." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___4376964) PR Phillip R. Community Nurse > "The system could benefit from more flexibility and modern reporting tools, but overall, it’s a trusted solution..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6880320) CL Carolyn L. Owner > "Not happy with their business practices at all." [See full review](https://www.capterra.com/p/90493/ECP/#SoftwareAdvice___6051429) TP Talia P. LPN, ADON > "Customer support has been fast, reliable, and friendly every time I have needed them." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158428) WD Wendy D. RN > "The app is not as user friendly as the PC program." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___4377682) MR Michelle R. Business Office Manager HR RN > "The support team also works quickly to resolve any issues, and that’s minutes not hours!" [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7097991) MR Miqueila R. Assistant Director > "No chat support." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___4376257) DC Diana C. Executive Director > "Quick response time and the fix that was sent took care of the issue. " [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7011480) DM Dylan M. Administrator > "Sometimes it is difficult to know where to go for certain things." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___3586580) RH Rob H. Director of IT > "The site is fast and responsive." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158269) MH Melinda H. D.O. > "Links to the pharmacy (sometimes lag in checking in meds) and discontinuation." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___2821118) MR Melanie R. QA and Trainer > "I appreciated the supportive, collaborative throughout ECP, and the wide range of helpful tools made the..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6880362) VD Vicki D. Care Coordinator > "Not any training when updates are applied." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___2422536) CL Charlene L. owner > "First time users find it intuitive from the beginning." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7116315) MT Margrette T. Wellness Director > "There's almost too many choices and a few of the options can be a little confusing." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7158245) TF Terry F. Assistant Business Office Manager > "This program gives real value for the money it costs our company. " [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7100460) CF Carla F. Training and Onboarding Administrator > "The med passing system is a little bit more difficult to use than our previous program. " [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6882010) PP Paula P. NHA > "The staff like it as it makes it easy for them to complete their tasks." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7008537) ST Stephanie T. Director - Owner > "It isn’t easy to scan in several documents and organize files efficiently." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6884227) JR Joanne R. Residential nurse director > "The files are easy to upload and the information I need is right at my fingertips ." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___7061741) WD Wendy D. RN > "The app is not as user friendly as the PC program." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___4377682) EF Elizabeth F. Program Supervisor > "I like everything about ECP it’s a lot easier and better than the paper Mar. ECP has made it lots easier to..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6880720) DS Danielle S. Assisted Living Aide > "there can be issues that last days, and impede clients ability to use the service in total." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6882529) TK Tom K. Executive Director > "It has been a great partnership between us and ECP; no complaints and we are happy to use ECP as our EHR, EMAR..." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___6880427) MR Miqueila R. Assistant Director > "No chat support." [See full review](https://www.capterra.com/p/90493/ECP/#Capterra___4376257) [View Reviews](https://www.capterra.com/p/90493/ECP/reviews/) KL Kevin L. Senior Systems Admin > "I feel like Eldermark is the best and most cost-effective tool that fits our current business needs and..." [See full review](https://www.capterra.com/p/248496/Service-Minder/#Capterra___6301948) LA Lori A. Director of Clinical Services > "It is cumbersome and it is not intuitive." [See full review](https://www.capterra.com/p/248496/Service-Minder/#Capterra___6473638) BL Brenda L. RN-Regional Director of Clinical Support > "The support team at Eldermark is quick to respond and help with any problems we might have." [See full review](https://www.capterra.com/p/248496/Service-Minder/#Capterra___6255491) LA Lori A. Director of Clinical Services > "It is cumbersome and it is not intuitive." [See full review](https://www.capterra.com/p/248496/Service-Minder/#Capterra___6473638) JA Jim A. National VP - Clinical Services > "The comprehensive ability of the software : assessments, care/service planning, medication management and..." [See full review](https://www.capterra.com/p/248496/Service-Minder/#Capterra___3208363) LA Lori A. Director of Clinical Services > "It is cumbersome and it is not intuitive." [See full review](https://www.capterra.com/p/248496/Service-Minder/#Capterra___6473638) [View Reviews](https://www.capterra.com/p/248496/Service-Minder/reviews/) ## User interface 4.65 (176) 4.64 (37) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features ECP 36/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Admissions Management - AI Copilot - Alerts/Escalation - Alerts/Notifications - API - Assessment Management - Attendance Tracking - Billing & Invoicing - Calendar Management - Care Plan Management - Charting - Claims Management - Client Management - Communication Management - Compliance Management - Contact Management - Customizable Reports - Customizable Templates - Data Capture and Transfer - Data Import/Export - Data Storage Management - Document Management - Electronic Signature - Electronic Submission - Employee Management - E-Prescribing - Event/Activities Planning - Financial Management - Forecasting - For Nursing Homes - Generative AI - Geriatric Care - HIPAA Compliant - Incident Management - Inventory Management - Invoice Management - Lead Management - Meal/Nutrition Management - Medical Billing - Medication History - Mobile Access - Patient Engagement - Patient Intake - Patient Records Management - Payroll Management - Performance Metrics - Point of Care System [See all features](https://www.capterra.com/p/90493/ECP/#features) Eldermark Top features 37/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Admissions Management - AI Copilot - Alerts/Escalation - Alerts/Notifications - API - Assessment Management - Attendance Tracking - Billing & Invoicing - Calendar Management - Care Plan Management - Charting - Claims Management - Client Management - Communication Management - Compliance Management - Contact Management - Customizable Reports - Customizable Templates - Data Capture and Transfer - Data Import/Export - Data Storage Management - Document Management - Electronic Signature - Electronic Submission - Employee Management - E-Prescribing - Event/Activities Planning - Financial Management - Forecasting - For Nursing Homes - Generative AI - Geriatric Care - HIPAA Compliant - Incident Management - Inventory Management - Invoice Management - Lead Management - Meal/Nutrition Management - Medical Billing - Medication History - Mobile Access - Patient Engagement - Patient Intake - Patient Records Management - Payroll Management - Performance Metrics - Point of Care System [See all features](https://www.capterra.com/p/248496/Service-Minder/#features) ### Recognition No recognitions have been awarded to ECP No recognitions have been awarded to Eldermark ### Deployment & support ECP Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Eldermark Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ECP - By Extended Care Professional - Located in United States - Founded in 2004 Eldermark - By Eldermark Software - Located in United States - Founded in 1991 ## Popular Comparisons [ECP](https://www.capterra.com/p/90493/ECP/)[4.65 (176)](https://www.capterra.com/p/90493/ECP/reviews/) vs [PointClickCare EHR for Senior Living](https://www.capterra.com/p/209867/Senior-Living-Core-Platform/)[4.67 (63)](https://www.capterra.com/p/209867/Senior-Living-Core-Platform/reviews/) Contact vendor for pricing Price $1 4.5 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/90493-209867/ECP-vs-Senior-Living-Core-Platform) [ECP](https://www.capterra.com/p/90493/ECP/)[4.65 (176)](https://www.capterra.com/p/90493/ECP/reviews/) vs [Therap](https://www.capterra.com/p/124101/Therap/)[4.66 (100)](https://www.capterra.com/p/124101/Therap/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.5 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/90493-124101/ECP-vs-Therap) [ECP](https://www.capterra.com/p/90493/ECP/)[4.65 (176)](https://www.capterra.com/p/90493/ECP/reviews/) vs [ShiftCare](https://www.capterra.com/p/233684/ShiftCare/)[4.61 (145)](https://www.capterra.com/p/233684/ShiftCare/reviews/) Contact vendor for pricing Price $8/month 4.5 Features 4.4 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/90493-233684/ECP-vs-ShiftCare) [ECP](https://www.capterra.com/p/90493/ECP/)[4.65 (176)](https://www.capterra.com/p/90493/ECP/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (859)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Contact vendor for pricing Price $0 4.5 Features 4.3 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/90493-195467/ECP-vs-Care-Patron) [ECP](https://www.capterra.com/p/90493/ECP/)[4.65 (176)](https://www.capterra.com/p/90493/ECP/reviews/) vs [myUnity](https://www.capterra.com/p/201299/MyUnity-Home-Health-Hospice-Software/)[4.08 (143)](https://www.capterra.com/p/201299/MyUnity-Home-Health-Hospice-Software/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.0 4.7 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/90493-201299/ECP-vs-MyUnity-Home-Health-Hospice-Software)