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Workforce management specifically for the healthcare industry which helps with on-call scheduling, communication, patient safety, provider satisfaction, analytics, automated scheduling and more.
Innovation- and price-leader for staff scheduling, time clock & payroll software. Trusted by hundreds of major clients in security, healthcare, FM, hospitality, events, staff management and catering.
QGenda is very user friendly and has the ability to do more than we ask. It helps to keep everyone at every site organized and we are looking forward to expanding its capabilities within our group.
The program is so bad that it has made managing one's schedule impossible. Many have stopped trading call because it is so hard to work with the program.
Its ability to collate and streamline the process and timeline to tracking providers' upcoming expiring licenses, certifications, etc is super helpful and stress-reducing.
No easy way to print a month/week/year-at-a-glance. When errors occur, there is no natural trouble shooting process, and they are highly cryptic.
I love that there are options that allow me to know what documents are about to expire. That helps keep me up to date.
I have been having some trouble with general log in and being unable to see my schedule. It has not been resolved thus far.
I used to have great customer service support and felt like we mattered to the business, we have been with them for over 10 years. The products are easy to use, extremely handy and great.
One thing I struggle with but am learning is that to perform a function, there is often a couple different areas something needs to be changed for that function to be executed.
Good product, good support, excellent service levels. Easy to use once you've mastered all of the features, of which there are many.
As far as the financial side of things, I do tend to get frustrated with the inability to customize expenses. We NEVER pay the same amount as we bill for an expense.
We have encouraged staff to download the Apps to save on phone calls and texts. Customer support has been excellent and is very quick when compared to other software we've tried.
Almost comically bad- we've essentially been told that the experience we've had as customers is incorrect... despite it being our experience.
Pros could be Shared access, individual login, timesheets and facilities, Great and very awesome easy to use Apps.
It is difficult to find a flaw or weakness. I suppose the graphics from the report writer are simple but so what.
The GPS and time-date reference is perfect for our business where employees have multi-site work schedules sometimes in same day. Recordkeeping is excellent but not differentiating factor.
There should be an option for payable expenses, and billable expenses.I also get frustrated that notes are shared across all shifts within the same group.
Prioritize real-user-identified key features according to your needs to find your best fit.
QGenda
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QGenda
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