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EZnet Scheduler serves businesses from solopreneurs to large enterprises in over 30 industries including spa, salon, veterinary, grooming, healthcare, government, real estate, financial, auto, & more.
Salons looking to run and grow their business using our simple but powerful cloud-based platform.
I also love the customer service I have received when I have had to call in, they are always friendly, polite and very helpful.
On the customer end the complaints are that they are unable to reset their password if they forgot the original one and end up calling us to make an appointment.
It is good as far as using it for scheduling purposes. The different types of views are fantastic.
Every time a new group is selected under the "Location" drop down, it resets the date in the calendar, is very confusing some times.
Ease of use and support makes this product a great product for the money. Being able to schedule a service quickly is very important.
Sometimes I had trouble staying logged in. It would boot me, on occasion.
EZnet Scheduler was great for our office when the pandemic shifted so many things remote--it's easy to use, reasonably priced, and good for the full appointment process.
I find that with our part time employee it is difficult to change her availability around of appointments.
Fabulous customer service at your fingertips is one of the best parts. Great for marketing, book keeping, customer service with your clients, booking and more.
They put my account on hold after trying to cancel their services. A ridiculous customer service representative froze my account so then no deposits could go through affecting my payroll.
The integration team was great with helping us get the system up and running within our designated deadline. The customer service was awesome.
Due to their error, I have been getting an influx of calls and emails from clients which is wasting so much time in the office.
It was very easy to learn, the step-by-step guidance is really helpful, and I like the way everything is laid out. The design is nice and makes it very easy to use.
Wrong service and product history for clients that can never be corrected. Financial transactions that regularly crash.
Our clients love the texted and/or emailed reminders. We love the ease of use and the reports/history.
Customer service is horrible, they get a sales agent to con you into services you don’t need then try to lock you into long contracts that you can’t cancel.
Marissa G.: Hi, I'm Marissa and I'm a business owner and I give Booker on a scale of one to five, a three. For more information, click below. Before Booker, I was actually just using Google Calendars to book. We started with Booker when we built our business from the beginning and we built it from scratch. Booker has got a lot of functionality. It has a lot of tools that we were able to use very efficiently. The main things that we really liked was the flexibility in adjusting people's schedules, being able to split... Have classes and be able to offer a lot of different things that were all integrated into one system. So whenever we were booking classes, as well as massage appointments or acupuncture appointments, we were able to do it on one software. Booker is a pretty big... Just like any other booking system, it's a pretty big overhaul. It's something that requires time to set up. It took me probably a couple of weeks to fully build and set up the Booker software system. I would recommend looking at all of the options out there. Booker is one of them, but there are plenty of others that also offer more compatibility and better interface.
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