# Compare Booker vs Fresha 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Booker and Fresha based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/90708-142138/Booker-vs-Shedul-com

---

# Booker vs Fresha Features and Cost Comparison

Last updated April 30th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

BookerFresha2/4 selected

[Booker](https://www.capterra.com/p/90708/Booker/)[4.1 (981)](https://www.capterra.com/p/90708/Booker/reviews/)

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)[4.8 (1,445)](https://www.capterra.com/p/142138/Shedul-com/reviews/)

[## Booker](https://www.capterra.com/p/90708/Booker/)[4.1 (981)](https://www.capterra.com/p/90708/Booker/reviews/)

Starting Price

$139.00/month

Value-for-Money

3.8

Functionality

3.9

Ease of Use

4.1

Customer Service

4.1

Reviews Sentiment

Based on [981 reviews](#user-reviews)

Positive

759

Neutral

107

Negative

115

[## Fresha](https://www.capterra.com/p/142138/Shedul-com/)[4.8 (1,445)](https://www.capterra.com/p/142138/Shedul-com/reviews/)

Starting Price

$14.95/month

Value-for-Money

4.8

Functionality

4.7

Ease of Use

4.8

Customer Service

4.8

Reviews Sentiment

Based on [1,445 reviews](#user-reviews)

Positive

1,385

Neutral

24

Negative

36

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## Summary

* * *

Key features rated by users

Features selected based on 17,202 reviews from appointment scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

66%Fit

Missing features

Feature ratings

Appointment Management

3.7

Online Booking

3.8

Calendar Management

3.8

Credit Card Processing

4.0

Availability Management

NA

78%Fit

High performer

Feature ratings

Appointment Management

4.5

Online Booking

4.4

Calendar Management

4.3

Credit Card Processing

3.8

Availability Management

4.3

User satisfaction

User satisfaction

4.1

User reviews[981](https://www.capterra.com/p/90708/Booker/reviews/)

Ease of use

4.1

Functionality

3.9

Value for money

3.8

Customer support

4.1

User satisfaction

4.8

User reviews[1,445](https://www.capterra.com/p/142138/Shedul-com/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.8

Customer support

4.8

Price starts from

Price starts from

$139Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$14.95Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Salons looking to run and grow their business using our simple but powerful cloud-based platform.

Best for

Appointment scheduling solution for salons, barbershops, spas and beauty and wellness professionals.

## User reviews

Pros & cons

ABDERRAHMANE E.

customer care agent

> "I really like the security system when you can use it safely,it allows you to feel free and no hacks..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___7135159)

CO

Corinne O.

Director of Business Operations

> "Had to leave the service and move to another scheduling company during our busy holiday system as we..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6572413)

HD

Haley D.

Accounting Admin

> "Booker is a powerful and convenient platform for managing appointments and clients."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___7115564)

Christine B.

Pilates transformation expert

> "I lost money when the automated payment system glitched."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___7128843)

KH

Katherine H.

Office Manager

> "Booker is truly all-in-one, it manages employee schedules, hours, bookings, online bookings, services,..."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___5086066)

Christine B.

Pilates transformation expert

> "I paid too much money for a system like this to lose money on it."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___7128843)

AB

Angelica B.

University Intern

> "Booker was a useful tool for improving our scheduling procedures and keeping client information as a..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4845439)

MP

Maggie P.

Owner

> "Booker has such excessive downtime that has cost my small business revenue (inability to book clients!)..."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___5086365)

AB

Angelica B.

University Intern

> "The reporting and analytics tools enable data-driven decision-making and offer insightful information..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4845439)

ED

Emily D.

Manager

> "The customer service was also pretty unreliable."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6835491)

ED

Emily D.

Manager

> "It was relatively easy to navigate and for the most part, clients had minimal issues when booking."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6835491)

ED

Emily D.

Manager

> "The cost is outrageous for the quality of the product."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6835491)

AB

Angelica B.

University Intern

> "The software's integrated point-of-sale system allows for easy inventory management and transaction..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4845439)

CO

Corinne O.

Director of Business Operations

> "Version 2 was completely unusable and we were told there was no way to return to version 1. "

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6572413)

TB

Tonja B.

Owner operator

> "E-commerce and online booking options are great, easy to use and customer service is very responsive."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6543716)

CO

Corinne O.

Director of Business Operations

> "Once we moved to Booker v2, we found the software to be completely unusable. "

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6572413)

SC

Sierra C.

Guest Concierge

> "I mostly liked all of the details available for us - such as time stamps for appointment details,..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4872887)

CW

Carley W.

Esthetician and massage therapist

> "I don't understand why anybody would use this, and it's next to Impossible to try to book online..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6779910)

RD

Renata D.

Owner

> "Very complete with so many features, marketing and reports."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6527050)

JJ

Joseph J.

design

> "crashing features, dated modules, lack of common features, displaying itself as a market automation..."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___6154661)

CN

Chris N.

Owner

> "It is fairly integrated solution that does client management, scheduling and POS."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6285838)

CW

Carley W.

Esthetician and massage therapist

> "Confusing system, spent over 6 months trying to learn it and it's so convoluted"

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6779910)

VJ

Vicki J.

Spa Manager

> "It is a very user friendly program."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6865794)

MP

Maggie P.

Owner

> "Lack of responsiveness to customer inquiries and valid concerns with downtime and non-functioning..."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___5086365)

OF

Olga F.

Co-Owner

> "When it was working properly it was easy to use."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___7020263)

BB

Brandy B.

Massage Therapist/ Business owner

> "The features that I was promised do not work properly and the over all design & functionality of the..."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___5063191)

AA

Abdulaziz A.

Doctor

> "The easy ability to manage booking routines and customer interactions and marketing activities"

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4838603)

VR

Verified Reviewer

LMT

> "The customer services is terrible, the asigned you with a manager and if they are busy you can not get..."

[See full review](https://www.capterra.com/p/90708/Booker/#GetApp___6201841)

KP

Kristin P.

Other

> "easy to pick my service and schedule with the right person."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6473569)

MA

Madison A.

Store and Spa Director

> "Terrible tech support."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___7028868)

NN

Nichola N.

Owner

> "Stock was easy to navigate staff schedule was in two week block which we loved so we could to..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4319912)

CO

Corinne O.

Director of Business Operations

> "System just kept crashing. "

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6572413)

YiY

Yiğit Y.

Junior Software Developer

> "Tracking orders has never been this easy thanks to the mobile application."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4065408)

BB

Brandy B.

Massage Therapist/ Business owner

> "Credit card processing is arguably, the most important aspect of any business and there’s is not..."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___5063191)

SC

Sierra C.

Guest Concierge

> "Fairly user friendly, easy to learn, and always loved all the details available."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4872887)

KH

Katherine H.

Office Manager

> "It's impossible to teach to new staff, the bugs are frustrating, and the server downtime is..."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___5086066)

Said A.

Branch Manager

> "Good rescheduling and ease of identifying customers with orders"

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4629276)

SG

Sally G.

owner

> "My membership tracking and usage was difficult to track."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6254578)

KL

Kaitlin L.

Esthetician

> "Booker is extremely simple and user friendly! And their AI texting service is superv"

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4045115)

KH

Katherine H.

Office Manager

> "Customer service is responsive, but unable to help in any concrete way."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___5086066)

CT

Connor T.

Senior Analyst

> "This is an easy to use tool that efficiently accomplishes scheduling functions."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___3659408)

KH

Katherine H.

Office Manager

> "It's hard to argue that it's not nice to have an all-in-one, web-based software that truly does do..."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___5086066)

JW

Jill W.

Owner

> "Booker makes it easy to book clients, review accurate data, see clients shared to a membership, easily..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2608490)

CB

Charles B.

Owner

> "Unfortunately I wear MANY hats at this business and also have my own online marketing and analytics..."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___4620910)

Tanisha A.

Medical Receptionist

> "It is user friendly, very detailed and easy to use, accessibility 24 hours, and very much inexpensive."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4112338)

MP

Maggie P.

Owner

> "Most recently their denial of my subscription cancellation."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___5086365)

Abhishek S.

Associate Consultant

> "Convenient to use and make online appointments."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4509626)

BB

Brandy B.

Massage Therapist/ Business owner

> "It hasn’t been for years apparently, and they do nothing to fix it."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___5063191)

SM

Sophia M.

owner

> "I thought we would have greater ease at relating to our clients via all their options, messenger..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2875781)

IR

Ivona R.

reviewer

> "Sometimes it will state there is no personnel on duty or the service won't appear on the menu."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4392352)

VR

Verified Reviewer

Massage Therapist

> "Gift Card & Client look up was easy & had multiple ways to find something if you had very little info..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2300431)

IR

Ivona R.

reviewer

> "Refreshing the page and logging out and back in again won't always work."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4392352)

Julie S.

Registered Acupuncturist and Founder

> "I also like that when you go to book an appointment, if the client has been in previously, their name..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2480848)

KH

Katherine H.

Office Manager

> "The problem is that everything it does, it does poorly."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___5086066)

JW

Juliana W.

Front Desk Coordinator

> "This software works great for a booking system for a salon."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2624543)

IR

Ivona R.

reviewer

> "Too many errors and issues with making appointments."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4392352)

Julie S.

Registered Acupuncturist and Founder

> "I like that Booker has a very clean look, and it is quite easy to block time and schedule in..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2480848)

JJ

Joseph J.

design

> "Silly customer support"

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___6154661)

JP

Jeremy P.

Owner

> "Easy to navigate site but that is all I can say"

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___2871853)

LW

Lauren W.

Owner

> "They won’t answer your emails or help when challenges arise."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___4226169)

WW

Weston W.

Receptionist

> "Booker was customizable and had a simple interface."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2588871)

GH

Greg H.

Salon Coordinator

> "It is full of bugs and constantly stops working."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4406145)

VR

Verified Reviewer

Massage Therapist

> "The customer service was great- easy to contact & fix any issues I dealt with prompt."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2300431)

AW

Amanda W.

Owner

> "Has went downhill and technical support issues don’t get resolved ever."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___3845639)

GD

Gianna D.

lead

> "They are very quick to answer and fix any questions."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2423784)

KL

Kaitlin L.

Esthetician

> "There are many errors with the booker system overall"

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4045115)

CS

Cody S.

Guest Experience Manager

> "Booker was a great service for the business."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2431982)

MG

Mariah G.

Manager/Service Provider

> "Not user friendly, the onboarding process was stressful, dry, and not friendly."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___3534335)

VO

Victoria O.

Manager

> "It's very new user friendly and easy to learn."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2431710)

GH

Greg H.

Salon Coordinator

> "The support line is very unhelpful."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4406145)

WW

Weston W.

Receptionist

> "Easy to navigate."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2588871)

SN

Steven N.

owner

> "I use them to handles customers' schedules and services, and their services had two major outages in..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2819156)

[View Reviews](https://www.capterra.com/p/90708/Booker/reviews/)

AT

Andie T.

Student

> "Fresha is easy to use as a customer, including booking, modifying appointments, getting reminder notifications, and providing customer..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7127228)

KL

Kirsty L.

Owner operator hairdressing salon

> "Have contacted my clients in Australia asking for tips, random charges processed that did not exist, promised free forever accounts..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7018728)

CN

Catherine N.

Holistic Therapist

> "Their policies seem designed to protect their revenue—not their users. If you value fairness, transparency, and responsive support,..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6858764)

PT

Pamela T.

President

> "They say they provide but you need to pull data from 2 different reports and unfortunately our inventory report has negative costs..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7107911)

AM

Anna M.

Owner, web developer, designer

> "Great prices when you’re paying, a lot of extra functions, and best thing is that it is giving you customers (unlike some booking..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6851557)

AS

ApPIERances S.

small owner - salon

> "We are of the opinion that Fresha is not concerned that lives are being severely impacted (hospitalization, no appointments, no..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___7095729)

ML

Mohini L.

Beauty therapist

> "It saves time, keeps everything organised, and supports business growth.”"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7075006)

EC

Eleanor C.

Nail tech

> "A monthly fee being put on top of this was a disappointment too, considering you also have to pay for extra features such as text..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7047997)

IE

Irma E.

Advisor

> "My overall experience has been positive, once a month we to this wellness checks or courses and we send our employees to wellness..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6045469)

CB

Catherine B.

Business owner an aesthetician.

> "They deserve a commission for that but our client called us and asked us to cancel her appointment in which we did so. And apparently..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7088370)

JS

John S.

Owner

> "The Reporting even in the core system is more than adequate."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6855010)

PT

Pamela T.

President

> "The data transfer process was a mess that required us to do a lot of manual fixing."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7107911)

CC

Cho C.

ceo

> "We were able to attract more customers and new customers through the online reservation system."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6366546)

AK

ADAM K.

Hair stylist

> "I’m in the process of leaving Fresha because I can’t justify paying upwards of £10K per year for a booking system that doesn’t respect..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___6547026)

AC

Alex C.

Customer insights

> "I am able to book appointments through fresh easily and get reminders"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6525438)

EC

Eleanor C.

Nail tech

> "The fees got out of control for me though and I never knew what I was going to be paying out per month."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7047997)

MA

Mia A.

Recruitment Coordinator

> "The fact that the client can manage their own appointment slots, very easy to cancel, book or move the times!"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6669514)

CN

Catherine N.

Holistic Therapist

> "These experiences highlights a serious flaw in Fresha’s client recognition system and a troubling lack of accountability."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6858764)

CN

Catherine N.

Holistic Therapist

> "The platform itself is visually appealing and clients enjoy the booking experience."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6858764)

MY

Marina Y.

Director

> "Fresha is not transparent and don't offer support when you are charged unfairly even i have provided screenshots with my clients..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6689487)

JS

John S.

Owner

> "We have recently started using the marketing functionallity and it is impressive."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6855010)

Kathryn L.

Technician

> "They also like to charge for 20% on new clients that they didn't refer. When asked to be removed off of their "marketing" site, your..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#GetApp___6715192)

AM

Anna M.

Owner, web developer, designer

> "Best thing was that it was basic and free when I was starting."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6851557)

JS

John S.

Owner

> "Unfortunately as the software and your data is held in the cloud you will no longer have access after this date."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6855010)

FP

Freddy P.

Barber/owner

> "Integration with out previous processing system was very easy with the help of our Fresha agent, campaigns are a great feature as well..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___5049032)

AK

ADAM K.

Hair stylist

> "This charge isn’t transparently shown anywhere, and you’ll need to manually check each client to see if they’ve been hit with it."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___6547026)

VR

Verified Reviewer

Search lead

> "FreeEasy to useAutomatically adds the appointments with location to my Google calendar and sets reminders."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___5075583)

VR

Verified Reviewer

founder

> "Deleting your workspace takes 7 days and yet they do not allow for refunds if it is within this window."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6602082)

EC

Emily C.

Marketing Director

> "This booking agent is very easy to use & is very versatile, and the ability to manage things on my phone is a huge bonus."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6573385)

AK

ADAM K.

Hair stylist

> "Even worse, some of their “new client” fees are enforced through dubious tracking methods, which may not even be legal."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___6547026)

CC

Cho C.

ceo

> "It is convenient because you can also manage it with your smart phone."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6366546)

SC

Stuart C.

Warehouse manager

> "Lack of customisation on SMS reminders and customer service took a while to respond to me"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6485547)

SN

Sylla N.

Artist

> "I enjoyed Fresha’s calendar and scheduling sections."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6327934)

Kathryn L.

Technician

> "so you are stuck with occasionally paying for 20% of "new client" fees even if that client cancell their appointment."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#GetApp___6715192)

PH

Paula H.

Owner

> "Customer services responds promptly and assists me with any issues."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6421212)

VF

Valerie F.

Owner

> "You have to upload several documents, wait for it to be verified which can take weeks, then you have to take your card terminal..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4936110)

AB

Alicia B.

Student Registration and Logistics Coordinator

> "It's a fantastic platform for online appointment booking."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6631335)

JU

Juliet U.

Case manager

> "One can find it difficult to navigate when you want to try to book an appointment."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7042022)

CC

Cho C.

ceo

> "After learning about this software, I was able to achieve overall integrated management."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6366546)

CN

Catherine N.

Holistic Therapist

> "My experiences with their billing policies and customer service has been extremely disappointing."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6858764)

EC

Emily C.

Marketing Director

> "Overall, Fresha is a great option for a booking system for any company"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6573385)

AK

ADAM K.

Hair stylist

> "Beware of Fresha’s Hidden Fees and Unethical Practices If you’re considering Fresha for your salon, be prepared for steep costs."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___6547026)

SjG

Sami-jane G.

Salon owner

> "When I first used it, it was good value then little charges came in."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6565370)

MY

Marina Y.

Director

> "Review your charges carefully, as they may charge you marketplace fees for clients who didn't come through their service."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6689487)

VR

Verified Reviewer

Creative

> "Fresha is really easy to use and easy to manage the salon schedules for employers"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6542872)

EC

Emily C.

Marketing Director

> "Not a huge deal, but the mobile app does not like to stay logged in, and can get frustrating when trying to do something quickly"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6573385)

HM

Heather M.

Aesthetic Doctor

> "Easy to add clients and appointments."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6562272)

MN

Mitchell N.

Scheduling

> "sale plus 7% tax would equal final cost of $107.00. But system has lost ability to do this."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___6424217)

JU

Juliet U.

Case manager

> "It is easy to schedule appointment."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7042022)

MY

Marina Y.

Director

> "The lack of accountability and unwillingness to correct billing errors is concerning."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6689487)

BP

Bianca P.

Owner

> "Easy to set up with a simple interface."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7012779)

AL

Anoosheh L.

owner

> "Credit cards captured for no shows, frequently say "insufficient funds" and no customer service help, and in some cases say "code sent..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4895389)

BC

Belinda C.

Business Owner

> "You can modify your system to be as simple or complicated as you want to with treatments, services, products, commission for staff,..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4515838)

RH

Rozlyn H.

Business Owner

> "Rude and arrogant. If I could give it ZERO Stars I would! If I could show you the email conversations to back this honest review of a..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6731801)

SG

Shelby G.

QA & Environmental Manager

> "I easily can now book all of my appointments to suit my schedule."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4855447)

AC

Alex C.

Customer insights

> "It sometimes logs me out and doesn't keep me signed in"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6525438)

CC

Cho C.

ceo

> "Inventory management is easy."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6366546)

Celeste D.

Beauty Therapist

> "The fact that I cannot copy a voucher number onto my phone from the 'voucher purchased' list to paste at checkout when a voucher..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6022522)

LG

Lyneta G.

Assistant

> "Easy to use - and has the features required."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6580777)

CB

Catherine B.

Business owner an aesthetician.

> "The worst customer experience I have ever experienced as a business"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7088370)

LG

Lyneta G.

Assistant

> "Excellent - would recommend as its user friendly"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6580777)

AK

ADAM K.

Hair stylist

> "One of the most frustrating aspects is their hidden 20% “new client fee.”"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___6547026)

BH

Brooke H.

Front desck

> "super easy to setup and edit."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6520578)

BC

Billie C.

Marketing coordinator

> "The customer service isn’t the best in responding promptly"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6459744)

AD

Arran D.

CEO

> "Generally a really positive experience, happy with the systems and it is very easy to set up for my clients"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6613222)

MT

Mutlu T.

Beauty

> "I work with Fresha about, five years and someone take online appointments. And she didn’t even come “no show “ and they charge me £72..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___5010615)

HM

Heather M.

Aesthetic Doctor

> "Easy to set up."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6562272)

MS

Mel S.

Hairdressing manager

> "Hard to navigate to notes etc."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6600874)

AO

Andrea O.

Tour Coordinator

> "Very easy to make and change bookings. "

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6489224)

RH

Richard H.

Manager

> "We sell vouchers for specific massage types and durations. If someone has a voucher for a 1 hour Swedish massage that costs £40 and we..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___3910042)

KW

Kay W.

Manager

> "Easy to Use."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6547539)

VF

Valerie F.

Owner

> "They will charge you 20% and the software doesn't allow you merge the clients together."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4936110)

PM

Phoebe M.

Physiotherapist / Sports Therapist

> "Fresha is much easier, but where I have changed system I am having to adapt and learn this new layout."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4827924)

VF

Valerie F.

Owner

> "Fresha claims they will recognize emails and phone numbers and not classify them as a new client but this is false."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4936110)

JN

Jessica N.

Owner of Med Spa

> "The customer service is excellent they are super responsive with me since I started with them when they were shedul. "

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4961000)

RT

Rina T.

Owner

> "Without answering my question. If you have existing clients and they make a profile through the fresha app, you’re getting charged..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4752116)

NP

Nish P.

pic

> "this makes it so easy and we even color coordinate our shots so its clear and easy to see"

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6289215)

Kathryn L.

Technician

> "Over charges, shady sale reps."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#GetApp___6715192)

BD

Bryan D.

Quality Assurance Supervisor

> "As a guy who always wants to look good, Fresha helped me booked appointments easily without any hassle."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6168752)

VR

Verified Reviewer

Spa owner

> "They've taken out the checkout option for clients to have paid with etransfer (because they want you to use their square)You can't..."

[See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4222998)

[View Reviews](https://www.capterra.com/p/142138/Shedul-com/reviews/)

## User interface

[Booker](https://www.capterra.com/p/90708/Booker/)

4.08 (981)

4.80 (1,445)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Booker

23/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/90708/Booker/#features)

Fresha

Top features

28/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/142138/Shedul-com/#features)

### Recognition

Booker is recognized as a top-rated tool in 1 Capterra Shortlist reports

Fresha is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Booker

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Fresha

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Booker

-   By Mindbody
-   Located in United States
-   Founded in 2000

Fresha

-   By Fresha
-   Located in United Kingdom
-   Founded in 2012

## Popular Comparisons

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vs

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$139/month

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Contact vendor for pricing

3.9

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4.1

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4.7

Features

4.6

4.8

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[View full comparison](https://www.capterra.com/compare/142138-268055/Shedul-com-vs-Goldie)

[Booker](https://www.capterra.com/p/90708/Booker/)[4.08 (981)](https://www.capterra.com/p/90708/Booker/reviews/)

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3.9

Features

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[Fresha](https://www.capterra.com/p/142138/Shedul-com/)[4.80 (1,445)](https://www.capterra.com/p/142138/Shedul-com/reviews/)

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4.7

Features

4.7

4.8

Ease of Use

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[Booker](https://www.capterra.com/p/90708/Booker/)[4.08 (981)](https://www.capterra.com/p/90708/Booker/reviews/)

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Features

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[Fresha](https://www.capterra.com/p/142138/Shedul-com/)[4.80 (1,445)](https://www.capterra.com/p/142138/Shedul-com/reviews/)

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4.7

Features

4.6

4.8

Ease of Use

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