# Compare Booker vs MassageBook 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Booker and MassageBook based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/90708-147523/Booker-vs-MassageBook

---

# Booker vs MassageBook Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

BookerMassageBook2/4 selected

[Booker](https://www.capterra.com/p/90708/Booker/)[4.1 (978)](https://www.capterra.com/p/90708/Booker/reviews/)

[MassageBook](https://www.capterra.com/p/147523/MassageBook/)[4.7 (443)](https://www.capterra.com/p/147523/MassageBook/reviews/)

[## Booker](https://www.capterra.com/p/90708/Booker/)[4.1 (978)](https://www.capterra.com/p/90708/Booker/reviews/)

Starting Price

$139.00/month

Value-for-Money

3.8

Functionality

3.9

Ease of Use

4.1

Customer Service

4.1

Reviews Sentiment

Based on [978 reviews](#user-reviews)

Positive

757

Neutral

106

Negative

115

[## MassageBook](https://www.capterra.com/p/147523/MassageBook/)[4.7 (443)](https://www.capterra.com/p/147523/MassageBook/reviews/)

Starting Price

$20.00/month

Value-for-Money

4.7

Functionality

4.5

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

Sd

Based on [443 reviews](#user-reviews)

Positive

415

Neutral

16

Negative

12

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

### Jobber

4.6 (1,420)

* * *

Starting Price

$39.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

93%

of reviewers  
rated it above 4 stars

* * *

### Meevo

4.4 (276)

* * *

Starting Price

Contact vendor for pricing

Free Trial

Free Version

* * *

User rating

84%

of reviewers  
rated it above 4 stars

* * *

Highest Rated

### Goldie

4.8 (1,129)

* * *

Starting Price

$19.99

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Free Trial

Free Version

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User rating

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of reviewers  
rated it above 4 stars

* * *

### Boulevard

4.6 (364)

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Starting Price

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Other,Per Month

Free Trial

Free Version

* * *

User rating

91%

of reviewers  
rated it above 4 stars

* * *

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 2,900 reviews from massage therapy software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

71%Fit

Feature ratings

Appointment Scheduling

3.4

Appointment Management

3.7

Online Booking

3.7

Calendar Management

3.7

Booking Management

3.4

86%Fit

High performer

Feature ratings

Appointment Scheduling

4.8

Appointment Management

4.8

Online Booking

4.8

Calendar Management

4.8

Booking Management

4.7

User satisfaction

User satisfaction

4.1

User reviews[978](https://www.capterra.com/p/90708/Booker/reviews/)

Ease of use

4.1

Functionality

3.9

Value for money

3.8

Customer support

4.1

User satisfaction

4.7

User reviews[443](https://www.capterra.com/p/147523/MassageBook/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.7

Customer support

4.8

Price starts from

Price starts from

$139Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$20Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Salons looking to run and grow their business using our simple but powerful cloud-based platform.

Best for

Every feature a professional massage therapy business needs in a single, simple to learn and use solution. Perfect fit for solo and group massage practices, Bodyworkers and Wellness professionals.

## User reviews

Pros & cons

HD

Haley D.

Accounting Admin

> "Booker is a powerful and convenient platform for managing appointments and clients."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___7115564)

CO

Corinne O.

Director of Business Operations

> "Had to leave the service and move to another scheduling company during our busy holiday system as we..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6572413)

KH

Katherine H.

Office Manager

> "Booker is truly all-in-one, it manages employee schedules, hours, bookings, online bookings, services,..."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___5086066)

MP

Maggie P.

Owner

> "Booker has such excessive downtime that has cost my small business revenue (inability to book clients!)..."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___5086365)

CN

Chris N.

Owner

> "It is fairly integrated solution that does client management, scheduling and POS."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6285838)

CW

Carley W.

Esthetician and massage therapist

> "I don't understand why anybody would use this, and it's next to Impossible to try to book online through..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6779910)

AB

Angelica B.

University Intern

> "Booker was a useful tool for improving our scheduling procedures and keeping client information as a..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4845439)

ED

Emily D.

Manager

> "The customer service was also pretty unreliable."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6835491)

AB

Angelica B.

University Intern

> "The reporting and analytics tools enable data-driven decision-making and offer insightful information..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4845439)

SG

Sally G.

owner

> "My membership tracking and usage was difficult to track."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6254578)

ED

Emily D.

Manager

> "It was relatively easy to navigate and for the most part, clients had minimal issues when booking."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6835491)

CW

Carley W.

Esthetician and massage therapist

> "Confusing system, spent over 6 months trying to learn it and it's so convoluted"

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6779910)

OF

Olga F.

Co-Owner

> "When it was working properly it was easy to use."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___7020263)

ED

Emily D.

Manager

> "The cost is outrageous for the quality of the product."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6835491)

AB

Angelica B.

University Intern

> "The software's integrated point-of-sale system allows for easy inventory management and transaction..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4845439)

CO

Corinne O.

Director of Business Operations

> "Version 2 was completely unusable and we were told there was no way to return to version 1. "

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6572413)

TB

Tonja B.

Owner operator

> "E-commerce and online booking options are great, easy to use and customer service is very responsive."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6543716)

MA

Madison A.

Store and Spa Director

> "Terrible tech support."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___7028868)

SC

Sierra C.

Guest Concierge

> "I mostly liked all of the details available for us - such as time stamps for appointment details,..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4872887)

CO

Corinne O.

Director of Business Operations

> "Once we moved to Booker v2, we found the software to be completely unusable. "

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6572413)

RD

Renata D.

Owner

> "Very complete with so many features, marketing and reports."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6527050)

JJ

Joseph J.

design

> "crashing features, dated modules, lack of common features, displaying itself as a market automation..."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___6154661)

VJ

Vicki J.

Spa Manager

> "It is a very user friendly program."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6865794)

MP

Maggie P.

Owner

> "Lack of responsiveness to customer inquiries and valid concerns with downtime and non-functioning..."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___5086365)

AA

Abdulaziz A.

Doctor

> "The easy ability to manage booking routines and customer interactions and marketing activities"

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4838603)

BB

Brandy B.

Massage Therapist/ Business owner

> "The features that I was promised do not work properly and the over all design & functionality of the..."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___5063191)

KP

Kristin P.

Other

> "easy to pick my service and schedule with the right person."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6473569)

VR

Verified Reviewer

LMT

> "The customer services is terrible, the asigned you with a manager and if they are busy you can not get..."

[See full review](https://www.capterra.com/p/90708/Booker/#GetApp___6201841)

NN

Nichola N.

Owner

> "Stock was easy to navigate staff schedule was in two week block which we loved so we could to alternate..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4319912)

CO

Corinne O.

Director of Business Operations

> "System just kept crashing. "

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6572413)

YiY

Yiğit Y.

Junior Software Developer

> "Tracking orders has never been this easy thanks to the mobile application."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4065408)

BB

Brandy B.

Massage Therapist/ Business owner

> "Credit card processing is arguably, the most important aspect of any business and there’s is not working..."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___5063191)

SC

Sierra C.

Guest Concierge

> "Fairly user friendly, easy to learn, and always loved all the details available."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4872887)

KH

Katherine H.

Office Manager

> "It's impossible to teach to new staff, the bugs are frustrating, and the server downtime is unacceptable."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___5086066)

Said A.

Branch Manager

> "Good rescheduling and ease of identifying customers with orders"

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4629276)

KH

Katherine H.

Office Manager

> "Customer service is responsive, but unable to help in any concrete way."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___5086066)

KL

Kaitlin L.

Esthetician

> "Booker is extremely simple and user friendly! And their AI texting service is superv"

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4045115)

KH

Katherine H.

Office Manager

> "It's hard to argue that it's not nice to have an all-in-one, web-based software that truly does do..."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___5086066)

CT

Connor T.

Senior Analyst

> "This is an easy to use tool that efficiently accomplishes scheduling functions."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___3659408)

CB

Charles B.

Owner

> "Unfortunately I wear MANY hats at this business and also have my own online marketing and analytics..."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___4620910)

JW

Jill W.

Owner

> "Booker makes it easy to book clients, review accurate data, see clients shared to a membership, easily..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2608490)

MP

Maggie P.

Owner

> "Most recently their denial of my subscription cancellation."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___5086365)

Tanisha A.

Medical Receptionist

> "It is user friendly, very detailed and easy to use, accessibility 24 hours, and very much inexpensive."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4112338)

BB

Brandy B.

Massage Therapist/ Business owner

> "It hasn’t been for years apparently, and they do nothing to fix it."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___5063191)

Abhishek S.

Associate Consultant

> "Convenient to use and make online appointments."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4509626)

IR

Ivona R.

reviewer

> "Sometimes it will state there is no personnel on duty or the service won't appear on the menu."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4392352)

SM

Sophia M.

owner

> "I thought we would have greater ease at relating to our clients via all their options, messenger..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2875781)

SN

Steven N.

owner

> "I use them to handles customers' schedules and services, and their services had two major outages in the..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2819156)

VR

Verified Reviewer

Massage Therapist

> "Gift Card & Client look up was easy & had multiple ways to find something if you had very little info..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2300431)

IR

Ivona R.

reviewer

> "Refreshing the page and logging out and back in again won't always work."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4392352)

Julie S.

Registered Acupuncturist and Founder

> "I also like that when you go to book an appointment, if the client has been in previously, their name..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2480848)

KH

Katherine H.

Office Manager

> "The problem is that everything it does, it does poorly."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___5086066)

JW

Juliana W.

Front Desk Coordinator

> "This software works great for a booking system for a salon."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2624543)

IR

Ivona R.

reviewer

> "Too many errors and issues with making appointments."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4392352)

Julie S.

Registered Acupuncturist and Founder

> "I like that Booker has a very clean look, and it is quite easy to block time and schedule in..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2480848)

JJ

Joseph J.

design

> "Silly customer support"

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___6154661)

JP

Jeremy P.

Owner

> "Easy to navigate site but that is all I can say"

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___2871853)

LW

Lauren W.

Owner

> "They won’t answer your emails or help when challenges arise."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___4226169)

WW

Weston W.

Receptionist

> "Booker was customizable and had a simple interface."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2588871)

GH

Greg H.

Salon Coordinator

> "It is full of bugs and constantly stops working."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4406145)

VR

Verified Reviewer

Massage Therapist

> "The customer service was great- easy to contact & fix any issues I dealt with prompt."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2300431)

AW

Amanda W.

Owner

> "Has went downhill and technical support issues don’t get resolved ever."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___3845639)

GD

Gianna D.

lead

> "They are very quick to answer and fix any questions."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2423784)

KL

Kaitlin L.

Esthetician

> "There are many errors with the booker system overall"

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4045115)

CS

Cody S.

Guest Experience Manager

> "Booker was a great service for the business."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2431982)

MG

Mariah G.

Manager/Service Provider

> "Not user friendly, the onboarding process was stressful, dry, and not friendly."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___3534335)

VO

Victoria O.

Manager

> "It's very new user friendly and easy to learn."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2431710)

GH

Greg H.

Salon Coordinator

> "The support line is very unhelpful."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4406145)

WW

Weston W.

Receptionist

> "Easy to navigate."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2588871)

NM

Nicole M.

Esthetician/Owner

> "Crashed several times, reports were a step down then what we had with our previous booking system."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2785907)

[View Reviews](https://www.capterra.com/p/90708/Booker/reviews/)

SD

Skylr D.

Licensed Massage Therapist and Business Owner

> "Clients can also schedule via my website and reach out directly to me here with questions or concerns. When it comes time for..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7033145)

HM

Heidi M.

Massage Therapist

> "There is also a glitch with adding discounts on the app that drives me crazy and forces me to use the web browser, I hope that gets..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7012660)

JD

Julie D.

Owner

> "I appreciate the way their customer service representatives have helped me set up my account, and then have been there when I need..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7042428)

AB

Anna B.

Owner

> "It is a pain in the butt not being able to have multiple forms (some archived/saved for future use) and have to change an intake..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6712693)

SMJ

Shawn Marie J.

Licensed Massage Therapist

> "The mobile app offers the ability to not only schedule clients, but also review and send health intake forms, making it equatable to..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6584455)

PORTIA B.

Owner LMT

> "It has got better but still a lot more than expected the tap to pay features don't work and i have to run the card manually which..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6871252)

TR

Toni R.

Business Owner, Massage Therapist

> "It helped me book appointments, maintain a schedule, as well as keep up with SOAP notes and other personal info in compliance with..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6654970)

GC

Gerry C.

owner

> "for example I only just found out that the business hours you set are NOT the hours clients can book online -- and people were..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6272273)

JJ

Jennifer J.

Admin

> "On the rare occasions that a glitch or issue arises, you know that Massage Book will listen and address your concerns in an..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6779713)

AeS

Aimée S.

Founder and Massage Practitioner

> "All of the char-counts are woefully small, leaving users to work themselves into knots trying to cram in the relevant info while..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6397083)

KW

Khloe W.

Massage therapy

> "The best part about it it the step-by-step guide for the client to book the massage and for us to be to help clients if they need it."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7010269)

CH

Christopher H.

LMT

> "Communication is awful I went to downgrade service and instead of finishing the paid cycle they scaled the features back instantly..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6278930)

DK

David K.

administrator

> "For a few questions I have had, I have been able to get answers for some from the AI help section (remarkably good in a field of..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7049111)

CC

Charlotte C.

Owner

> "sensitive content hidden\] replies and the replies do not fix my needs."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6834143)

VR

Verified Reviewer

LMT ESTI Admin

> "I love being able to accept credit card payments from my phone amd all my clients love the security and ease of having ways to pay."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7002528)

TS

Tara S.

Owner and LMT

> "my massagebook reviews cannot go on google"

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6873483)

SM

Susan M.

Program Coordinator

> "Now with computer technology, Integrated scheduling, client notes, online presence and financials are seamlessly incorporated."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6252480)

TT

Tracy T.

Massage Therapist

> "It took me a while to get all of the information in, but that is because I am not a great computer user."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6791459)

PORTIA B.

Owner LMT

> "My clients love being able to book and pay for their appointments online, saves me time too!"

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6871252)

GB

Gudjon B.

Massage Therapist

> "Lack of control over data, such as mailing lists."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6616663)

JA

Joyce A.

Owner

> "Love the ability to create intake forms for other services as we are a Day Spa and have various services. "

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6242350)

OB

Olena B.

Massage Therapist

> "Also, Add-ons services are not visible as services and promotions."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6360652)

AL

Agyness L.

Business Owner

> "I needed a service that was an all-in-one package and this is just what i was looking for."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7118778)

TC

Terri C.

Owner, Massage Therapist

> "With my short term experience it looks like I can only do this through the website."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6825688)

RL

Rolando L.

Massage therapist

> "I am pretty sure my massage therapist business is going to shine working in your platform."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7031961)

LS

Letha S.

Massage therapist

> "Unable to opt out of text notifications when booked"

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6437983)

EV

Erin V.

Licensed Massage Therapist

> "I was excited there were options to send intake forms and receipts."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7011049)

CW

Cassidy W.

Massage therapist, owner

> "Didn't reliably sync with my personal calendar."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6738119)

JF

James F.

Owner and man in charge of everything.

> "You don't have to wait on thephone, they will call you back very quickly and help you with any questions you have."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6826182)

OV

Olivia V.

Owner/operator

> "I don’t check clients out using my square account on massage book, I use it separately and have to go in and check clients out in..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4921309)

KO

Kriscynthia O.

Owner/Massage Therapist/Esthetician

> "The Staff and the attention to detail(website design, business page, personal page, reference education, NPI, POS..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4863795)

SC

Sharon C.

Massage Therapist

> "There is a bug that I requested to be resolved over 3 months ago and it still hasn't been looked at."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6626958)

Heather Karr J.

Massage Therapist

> "One of the things that is unique with them is the great customer service."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7036277)

AR

Amanda R.

Massage and Bodywork Therapist

> "The marketing fees seem very high."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6825766)

WG

WEI G.

Massage Therapist

> "Versatility, cleaner interface comparing to some of the other apps, less buggy, user friendly for first-timer clients."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6745762)

GW

Gina W.

Owner Massage Therapist

> "I mean, I’m not fond of their online credit card rate but they are probably below everyone else."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6509245)

SD

Susan D.

Owner and Operator

> "excellent customer service w a person by text or phone (and with phone a call back feather so your not stuck on the phone until..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6694141)

CC

Charlotte C.

Owner

> "I can’t even enter the payment."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6834143)

MO

Michelle O.

Owner

> "It was very easy to customize service descriptions, post photos, etc."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7016457)

DJ

Deb J.

Owner, LMT

> "The fact that I can’t group family members together and collect/ split payments across family members."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6225101)

VR

Verified Reviewer

LMT ESTI Admin

> "Love love love cant wait to watch it continue to expand and grow. While things can always improve, this app keeps surprising me in..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7002528)

LS

Letha S.

Massage therapist

> "I wouldn't be using it if my clinic didn't have it."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6437983)

JG

Jessica G.

Massage Therapist-Owner

> "The tutorials and excellant prompt & effective customer service."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6858551)

AeS

Aimée S.

Founder and Massage Practitioner

> "This is a pretty significant oversight, IMO. As I said, this is just the most recent example of the many, many problems I've faced..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6397083)

JF

James F.

Owner and man in charge of everything.

> "I've received new clients through their site and eliminated bogus/scam clients as well."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6826182)

KE

Kenneth E.

Massage Therapist

> "The problem is less them than Square. "

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6473179)

WG

WEI G.

Massage Therapist

> "The MassageBook is a great online booking tool for new therapists overall. Although some of the features were not completely..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6745762)

NR

Nicole R.

Masssage Therapist

> "the way the program list add ons doesn't really advertise if the software thinks they booked an appointment through massagebook THEY..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___3491363)

MM

Michelle M.

Massage Therapist

> "I also like the SOAP note attached to each session."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6842851)

OV

Olivia V.

Owner/operator

> "Clients have a hard time finding the gift Certificte option on the website."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4921309)

CK

Celeste K.

Owner and LMT

> "It was so much easier for my clients to book from the other software i was using."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6851360)

TT

Tamia T.

LMT

> "This was extremely frustrating. - Although that may have improved in the 5 or 6 years since I last used it."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6644048)

BA

Brooke A.

Massage therapist

> "I love that I can call right away and talk to someone or send a quick email and get a response in such a quick time."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6406194)

MM

Maggie M.

LMT

> "The only timeline info (because I don't want to find out when checking out a client) was that they'd let me know. "

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4717910)

AS

Angela S.

Owner

> "Massage Book is easy to use and has many features that helps run your business automatically. "

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6763355)

MS

Melissa S.

Massage Therapist

> "I do not like that canceled appointments remain on my Google calendar."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4763458)

CS

Chanel S.

Massage Therapy

> "There’s so much I can do and so much that’s done for me through an automated system making it that much more easy to run my business..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6585349)

KB

Kierra B.

Esthetician

> "I had a little trouble figuring out how to navigate through the site when I was creating my page."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4971574)

AR

Amanda R.

Massage and Bodywork Therapist

> "I love the ease of scheduling for me and my clients and how easy the SOAP notes are to use!"

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6825766)

LM

Laurie M.

Myofascial release therapist

> "The expense."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6378718)

MO

Michelle O.

Owner

> "The ease and efficiency of setting up your business page and scheduling."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7016457)

KC

Kellie C.

Massage Therapist

> "Booking gets a little confusing when we share one room."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6160024)

ZM

Zola M.

Owner

> "I like that there is always a way to connect with someone who can send my links to the problems i sometimes have. "

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6365630)

MM

Mamapalo M.

Manager

> "Doesn't integrate with Google Calendar"

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6217298)

AD

Amy D.

Licensed Massage Therapist and Business owner

> "The best part of MassageBook is their team of experts always there with a helpful solution to questions or problems that arise."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6697764)

EW

Ebony W.

Licensed Massage Therapist

> "Sometimes while I am creating an email, the screen freezes, glitches, or my emails don’t look the same as the test email."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4697583)

RL

Rolando L.

Massage therapist

> "Easy to get payments from my clients."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7031961)

KM

Kristi M.

Business owner operator

> "Finally I got an answer no intakes can be sent via app only desktop and they also cannot be viewed btw."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4586718)

DK

David K.

administrator

> "The support agents were very friendly, patient, knowledgeable, and effective."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7049111)

RD

Robin D.

Owner

> "it's pretty basic and don't have much. "

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___5044476)

AD

Amy D.

Licensed Massage Therapist and Business owner

> "MassageBook is so user friendly and their stellar team is listening to each of us when we make suggestions based on business needs."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6697764)

KC

Kevin C.

Massage Therapist

> "The phone app can be tricky to book."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6200983)

MM

Michelle M.

Massage Therapist

> "I especially love the app I was able to download to my phone."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6842851)

MM

Maggie M.

LMT

> "I am not a fan of the new app or its transition. "

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4717910)

SR

Sandra R.

Licensed Massage Therapist and Instructor

> "I love that I do not have to compete for their attention with other personal care services!"

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6796704)

BS

Brittany S.

owner, LMT

> "The biggest challenge is running reports for payroll calculation."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4271357)

MLP

Molly Lou P.

Business Manager

> "The website integration is great for our business needs and integration with Square (for processing payments) has been invaluable..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6225996)

BB

Ben B.

CEO

> "Sometimes I don't understand something or things aren't perfectly intuitive, and instead of relaxing, asking google, or contacting..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___3576719)

SD

Susan D.

Owner and Operator

> "Always kind and will work with you for as long as it takes to fix an issue, with patience and kindness so that you understand the..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6694141)

MR

Michelle R.

Owner/Lead Therapist

> "You can choose to set yourself up as "two" therapists, but this can be confusing for the client, or you can set yourself up as "two"..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___3141486)

[View Reviews](https://www.capterra.com/p/147523/MassageBook/reviews/)

## User interface

[Booker](https://www.capterra.com/p/90708/Booker/)

4.08 (978)

[MassageBook](https://www.capterra.com/p/147523/MassageBook/)

4.71 (443)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Booker

33/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Appointment Scheduling
-   Automated Scheduling
-   Availability Indicator
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Calendar Management
-   Calendar Sync
-   Class Scheduling
-   Client Management
-   Client Portal
-   Contact Database
-   Credit Card Management
-   Credit Card Processing
-   Customer Database
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Debit/Credit Card Processing
-   Discount Management
-   Electronic Payments
-   Email Management
-   Email Marketing
-   Email Reminders
-   Event Scheduling
-   Generative AI
-   Gift Card Management
-   In-Person Payments
-   Inventory Management
-   Loyalty Program
-   Multi-Location
-   Multiple User Accounts
-   Online Booking
-   Payment Processing
-   Point of Sale (POS)
-   Practice Management
-   Promotions Management
-   Ratings/Reviews
-   Real-Time Reporting
-   Recurring Appointments
-   Reminders
-   Reporting/Analytics

[See all features](https://www.capterra.com/p/90708/Booker/#features)

MassageBook

Top features

44/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Appointment Scheduling
-   Automated Scheduling
-   Availability Indicator
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Calendar Management
-   Calendar Sync
-   Class Scheduling
-   Client Management
-   Client Portal
-   Contact Database
-   Credit Card Management
-   Credit Card Processing
-   Customer Database
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Debit/Credit Card Processing
-   Discount Management
-   Electronic Payments
-   Email Management
-   Email Marketing
-   Email Reminders
-   Event Scheduling
-   Generative AI
-   Gift Card Management
-   In-Person Payments
-   Inventory Management
-   Loyalty Program
-   Multi-Location
-   Multiple User Accounts
-   Online Booking
-   Payment Processing
-   Point of Sale (POS)
-   Practice Management
-   Promotions Management
-   Ratings/Reviews
-   Real-Time Reporting
-   Recurring Appointments
-   Reminders
-   Reporting/Analytics

[See all features](https://www.capterra.com/p/147523/MassageBook/#features)

### Recognition

No recognitions have been awarded to Booker

No recognitions have been awarded to MassageBook

### Deployment & support

Booker

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

MassageBook

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Booker

-   By Mindbody
-   Located in United States
-   Founded in 2000

MassageBook

-   By 2Book
-   Located in United States
-   Founded in 2013

## Popular Comparisons

[Booker](https://www.capterra.com/p/90708/Booker/)[4.08 (978)](https://www.capterra.com/p/90708/Booker/reviews/)

vs

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4.1

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[MassageBook](https://www.capterra.com/p/147523/MassageBook/)[4.71 (443)](https://www.capterra.com/p/147523/MassageBook/reviews/)

vs

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[Booker](https://www.capterra.com/p/90708/Booker/)[4.08 (978)](https://www.capterra.com/p/90708/Booker/reviews/)

vs

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$139/month

Price

Contact vendor for pricing

3.9

Features

4.7

4.1

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[View full comparison](https://www.capterra.com/compare/90708-213340/Booker-vs-Google-Calendar)

[MassageBook](https://www.capterra.com/p/147523/MassageBook/)[4.71 (443)](https://www.capterra.com/p/147523/MassageBook/reviews/)

vs

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$20/month

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Features

4.5

4.6

Ease of Use

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[View full comparison](https://www.capterra.com/compare/147523-164994/MassageBook-vs-SOAP-Vault)

[Booker](https://www.capterra.com/p/90708/Booker/)[4.08 (978)](https://www.capterra.com/p/90708/Booker/reviews/)

vs

[Goldie](https://www.capterra.com/p/268055/Goldie/)[4.75 (1,129)](https://www.capterra.com/p/268055/Goldie/reviews/)

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Features

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[View full comparison](https://www.capterra.com/compare/90708-268055/Booker-vs-Goldie)

[MassageBook](https://www.capterra.com/p/147523/MassageBook/)[4.71 (443)](https://www.capterra.com/p/147523/MassageBook/reviews/)

vs

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.02 (2,982)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

$20/month

Price

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Features

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4.6

Ease of Use

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[View full comparison](https://www.capterra.com/compare/40229-147523/MINDBODY-vs-MassageBook)

[Booker](https://www.capterra.com/p/90708/Booker/)[4.08 (978)](https://www.capterra.com/p/90708/Booker/reviews/)

vs

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$20/month

3.9

Features

4.7

4.1

Ease of Use

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[View full comparison](https://www.capterra.com/compare/90708-191978/Booker-vs-Acuity-Scheduling)

[MassageBook](https://www.capterra.com/p/147523/MassageBook/)[4.71 (443)](https://www.capterra.com/p/147523/MassageBook/reviews/)

vs

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$20/month

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4.5

Features

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4.6

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[View full comparison](https://www.capterra.com/compare/147523-153752/MassageBook-vs-Vagaro)

[Booker](https://www.capterra.com/p/90708/Booker/)[4.08 (978)](https://www.capterra.com/p/90708/Booker/reviews/)

vs

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Features

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4.1

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[MassageBook](https://www.capterra.com/p/147523/MassageBook/)[4.71 (443)](https://www.capterra.com/p/147523/MassageBook/reviews/)

vs

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4.6

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[Booker](https://www.capterra.com/p/90708/Booker/)[4.08 (978)](https://www.capterra.com/p/90708/Booker/reviews/)

vs

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4.1

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[View full comparison](https://www.capterra.com/compare/90708-153752/Booker-vs-Vagaro)

[MassageBook](https://www.capterra.com/p/147523/MassageBook/)[4.71 (443)](https://www.capterra.com/p/147523/MassageBook/reviews/)

vs

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Contact vendor for pricing

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