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Salons looking to run and grow their business using our simple but powerful cloud-based platform.
Trusted by over 220,000 beauty & wellness businesses & professionals. From powerful online bookings to secure payments, Vagaro handles your business so you can focus more on what you love.
Fabulous customer service at your fingertips is one of the best parts. Great for marketing, book keeping, customer service with your clients, booking and more.
They put my account on hold after trying to cancel their services. A ridiculous customer service representative froze my account so then no deposits could go through affecting my payroll.
The integration team was great with helping us get the system up and running within our designated deadline. The customer service was awesome.
Due to their error, I have been getting an influx of calls and emails from clients which is wasting so much time in the office.
It was very easy to learn, the step-by-step guidance is really helpful, and I like the way everything is laid out. The design is nice and makes it very easy to use.
Wrong service and product history for clients that can never be corrected. Financial transactions that regularly crash.
Our clients love the texted and/or emailed reminders. We love the ease of use and the reports/history.
Customer service is horrible, they get a sales agent to con you into services you don’t need then try to lock you into long contracts that you can’t cancel.
My Clients also appreciate how user friendly it is, and I couldn't agree more. When i have an issue they help me fix it expeditiously Thank you for creating such a well put together software.
They refuse to allow me to have access to my account for the service for November that I paid for. They also refuse to refund the charge from the same day my account was canceled.
I love the mobile version. Clients love it too, the txt reminders are super handy, and booking on line is easy as well for them.
I he worst thing I have experienced is that about 20% of my clients Emails come up as duplicate email and it deletes the email from my client page.
Super easy and on the go with the app on phone. When transferring accounts , reps were very helpful with getting all information and calendar moved over successfully.
They put it off by sending me an email, saying that vagaro is not able to compensate me for the lost money.
Pretty fantastic for a startup and about a third of the cost of Mind Body. Also, if you have any sort of computer/mobile skills, you can figure it out just fine.
Poor customer service with and attitude. Difficult to use for for more then 1-2 people.
Marissa G.: Hi, I'm Marissa and I'm a business owner and I give Booker on a scale of one to five, a three. For more information, click below. Before Booker, I was actually just using Google Calendars to book. We started with Booker when we built our business from the beginning and we built it from scratch. Booker has got a lot of functionality. It has a lot of tools that we were able to use very efficiently. The main things that we really liked was the flexibility in adjusting people's schedules, being able to split... Have classes and be able to offer a lot of different things that were all integrated into one system. So whenever we were booking classes, as well as massage appointments or acupuncture appointments, we were able to do it on one software. Booker is a pretty big... Just like any other booking system, it's a pretty big overhaul. It's something that requires time to set up. It took me probably a couple of weeks to fully build and set up the Booker software system. I would recommend looking at all of the options out there. Booker is one of them, but there are plenty of others that also offer more compatibility and better interface.
Chermaine C.: My name is Chermaine. I'm a small business owner. My business is Kemetic Aesthetics. We have about nine employees. We're in the health and fitness/yoga industry, and I would give it a three. Mind Body previously and Acuity Scheduling. And I chose Vagaro because it was a lot easier for clients to book appointments. So the reasons I chose Vagaro is it is a simpler system compared to other scheduling platforms that clients can book their appointments and is fairly reasonable. So a good value for the price versus Mind Body as they were increasing their rates. Basically all I had to do was download the software. I was able to export a lot of the data from other platforms that we're using, like the client data. And it's very easy to get it integrated with the website and also share it with clients, the link. So it wasn't a difficult process at all to get started. I would definitely say that it is a very easy to use, user-friendly software system that clients like booking appointments with. And also it's like a no frills, very simple. So if you were looking for more features, I would maybe not use Vagaro, but if you wanted something simple and that the clients really enjoy then that was a good value. Vagaro is good for that.
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