# Compare Booker vs Boulevard 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Boulevard and Booker based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/90708-180087/Booker-vs-Boulevard

---

# Boulevard vs Booker Features and Cost Comparison

Last updated April 9th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

BoulevardBooker2/4 selected

[Boulevard](https://www.capterra.com/p/180087/Boulevard/)[4.6 (365)](https://www.capterra.com/p/180087/Boulevard/reviews/)

[Booker](https://www.capterra.com/p/90708/Booker/)[4.1 (981)](https://www.capterra.com/p/90708/Booker/reviews/)

[## Boulevard](https://www.capterra.com/p/180087/Boulevard/)[4.6 (365)](https://www.capterra.com/p/180087/Boulevard/reviews/)

Starting Price

$176.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

Based on [365 reviews](#user-reviews)

Positive

334

Neutral

22

Negative

9

[## Booker](https://www.capterra.com/p/90708/Booker/)[4.1 (981)](https://www.capterra.com/p/90708/Booker/reviews/)

Starting Price

$139.00/month

Value-for-Money

3.8

Functionality

3.9

Ease of Use

4.1

Customer Service

4.1

Reviews Sentiment

Based on [981 reviews](#user-reviews)

Positive

759

Neutral

107

Negative

115

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## Summary

* * *

Key features rated by users

Features selected based on 17,184 reviews from appointment scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

73%Fit

Not enough reviews

Feature ratings

Appointment Management

4.8

Online Booking

4.8

Calendar Management

4.8

Credit Card Processing

4.6

Availability Management

\--

66%Fit

Missing features

Feature ratings

Appointment Management

3.7

Online Booking

3.8

Calendar Management

3.8

Credit Card Processing

4.0

Availability Management

NA

User satisfaction

User satisfaction

4.6

User reviews[365](https://www.capterra.com/p/180087/Boulevard/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.5

Customer support

4.7

User satisfaction

4.1

User reviews[981](https://www.capterra.com/p/90708/Booker/reviews/)

Ease of use

4.1

Functionality

3.9

Value for money

3.8

Customer support

4.1

Price starts from

Price starts from

$176Other, Per Month

-   Free version
-   Free trial

Price starts from

$139Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Self-care businesses looking for a modern, complete, easy-to-use client experience platform that handles everything from online scheduling and marketing to payments and point of sale.

Best for

Salons looking to run and grow their business using our simple but powerful cloud-based platform.

## User reviews

Pros & cons

SM

Sue M.

CEO

> "It truly covers all the bases — scheduling, HIPAA compliance, charting, marketing, inventory management, and Point of Sale — all in one..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7038671)

AB

Ashley B.

General Manager

> "The biggest struggles are reporting - it’s too difficult to find kpis and is time consuming to switch between locations etc. - and the..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7066988)

JD

Jackie D.

Client coordinator

> "The simplicity/quickness to book clients out 2,4,6 weeks with the quick rebook option at checkout, the visibility of calendars, the..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6315124)

JM

Jennifer M.

Owner

> "If an appointment is checked out incorrectly, it is hard to change the transaction without making a new appointment completely."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7044685)

AB

Ashley B.

General Manager

> "Boulevard shines beyond other services because of its sleek design and modern menu that makes finding most things a breeze"

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7066988)

FL

Farrah L.

Social Media and Front Desk Manager

> "I’ve also noticed that when a service provider updates prices, prices for pre booked appointments do not update."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7131811)

CH

Cynthia H.

Nail Technician

> "I love the convenience of Boulevard, because I have access to my schedule at anytime, known when and what time my appointments, and with..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039327)

PE

Penelope E.

Nail Salon Owner

> "Another challenge we’ve experienced is the pricing structure for multiple locations. As we continue to grow and expand, having to pay..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039865)

SM

Sue M.

CEO

> "Over the past 18 months, I’ve especially appreciated the enhancements to the voucher system for client packages and the improved..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7038671)

JN

Julianne N.

Esthetician

> "Instead, it takes the package price and divides by vouchers to see the "discounted" price, but it messes up my end of month numbers :("

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039692)

CH

Cynthia H.

Nail Technician

> "Boulevard is easy access, updates regular, changes in schedule is instant, which gives me heads up on my appointments and services."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039327)

Samantha H.

RN

> "You can't call customer support, they only have the option to use a text box to contact customer service."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6867090)

MB

Michele B.

Owner

> "From seamless booking to thoughtful client management, everything feels built to help my business run smoother and look more..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7040054)

VR

Verified Reviewer

General Manager Nurse Injector

> "Not as easy to navigate charting, appointments and checkouts on an iPad versus laptop or desktop."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6869619)

NE

Nathan E.

CEO

> "Additionally, the POS system available through Boulevard is managed in-house, reducing the likelihood of cross-software communication..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6754117)

JW

John W.

Owner

> "They told me that the transition from A/R to their platform would be fairly flawless, yet I have had multiple issues and still trying to..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6808680)

MB

Michele B.

Owner

> "It’s a platform that genuinely supports how I operate — detail-oriented, client-focused, and service-driven."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7040054)

KK

Kinsey K.

Wellness Coordinator

> "I dont have many critiques for Boulevard, my only critique would be for the Boulevard app interface, it does not have all the same..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6324826)

NE

Nathan E.

CEO

> "Overall, Boulevard has been responsive to questions posed by our business and worked to help us maximize the features of their software..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6754117)

WG

Wendy G.

APRN, CRNA, Owner, Injector

> "Little frustrating check out must be done on computer and can’t process all way through w/ipad. "

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039672)

MO

Molly O.

CEO

> "The reports are easy to navigate and provide insight into the health of your company and the online booking widget keeps customers on..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6744793)

AC

Alyssa C.

Operations Manager

> "Reporting accuracy, no client texting on professional app, difficulty using on mobile devices"

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6571070)

BB

Becca B.

Aesthetic Nurse Practitioner

> "We use it for payroll and I have enjoyed having it to reference my pay."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7038460)

LR

Lorena R.

Owner

> "The company does not have good methods of communication or do they communicate well."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6847293)

DL

Destiny L.

Office Manager

> "Often times clients do have the physical credit card on them so these devices are useful to collect large payments."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6338204)

LR

Lorena R.

Owner

> "What was stated on my contract was a lie and I would not recommend using platform for your company."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6847293)

Samantha H.

RN

> "I also liked the feature where you can message clients directly through Boulevard."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6867090)

PT

Piotr T.

Manager

> "One aspect that I found less favorable about Boulevard was the pricing structure, which might be prohibitive for small or independent..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4822687)

KK

Kinsey K.

Wellness Coordinator

> "I find it easy to keep track of appointments, and clients find it easy as well, since boulevard can send them confirmation email and..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6324826)

MG

Mallory G.

Crnp

> "I did try to refer a friend but she was turned down because she was told her business was too small."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7042369)

VR

Verified Reviewer

General Manager Nurse Injector

> "Boulevard is easy to tailor to our business needs, met the needs of recurring monthly membership programs"

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6869619)

AM

April M.

Esthetician

> "Having to cancel a whole appointment just to add another service to the profile"

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6574587)

VR

Verified Reviewer

Aesthetician

> "I am able to reschedule appointments in the app."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6869241)

KS

Kristin S.

Owner

> "Truly, my only complaint is the price."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7043846)

MH

Maisie H.

RN Owner

> "The online booking is super convenient and easy for clients."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7043357)

JW

John W.

Owner

> "So far it has been a struggle to get basic things done. "

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6808680)

WG

Wendy G.

APRN, CRNA, Owner, Injector

> "Company is consistently implementing upgrades to make system perform as best as possible."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039672)

RS

Rachael S.

Boutique Manager

> "We experienced an issue with our packages and gift cards transferring over from Booker to Boulevard when we first intergraded systems. "

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4866543)

MB

Michele B.

Owner

> "Boulevard truly elevates the luxury experience I strive to deliver at every touchpoint."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7040054)

AS

Andi S.

Salon Director

> "Therefore, I never want to see the summary option removed from the system."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6570801)

IT

Ian T.

Owner

> "Everything is clean and concise for ease of use with employees and customers. While it may not be absolutely perfect, it is certainly..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6332284)

JS

Jess S.

Owner

> "you cant invoice clients, or clients cant see any credit on their account or use it to pay the deposit."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4952299)

MM

Marisa M.

Assistant Manager

> "Their integrated FAQ's help with nearly every question you may have, and if there isn't an answer within their pages the live help desk..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4880186)

IV

Isabel V.

Client Experience Coordinator

> "The integration of packages from our previous booking system did not transfer correctly, which is the only issue we ran into."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4866609)

JS

Jennifer S.

Owner

> "Scheduling is easy, text messages from the software platform, text reminders, helpdesk"

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6330645)

JA

Jennifer A.

Owner

> "We have still not been able to connect boulevard to our social media so that clients can book directly from those platforms."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4882073)

LS

Leith S.

Salon Manager

> "We love the texting feature as well."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039670)

LP

Lauren P.

Owner

> "I have tried with many booking sites and nothing compares to Boulevard."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6772525)

WG

Wendy G.

APRN, CRNA, Owner, Injector

> "Was able to schedule a phone call for help as well w/ease. "

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039672)

VK

Venus K.

Owner

> "It can get very cluttered because there is no way to delete service or retail; only disable or block I wish there were more reminders..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4135921)

JN

Julianne N.

Esthetician

> "It's such an easy and convenient business experience from admin to front desk to booking and to clients!"

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039692)

VR

Verified Reviewer

General Manager Nurse Injector

> "The features aren't the same."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6869619)

Argenis U.

CEO

> "With built-in appointment management tools, automatic reminders, and a personalized interface, we've found our clients are more engaged..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4942781)

EC

Enya C.

Spa Coordinator

> "Going back to Mindbody for another job was a headache."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6570948)

JD

Johna D.

Director of Operations

> "The support staff is great and the communication turn around time is efficient."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7042326)

SS

Samantha S.

Hairstylist

> "The app doesn’t let me just move people on the calendar when it’s ope."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4905300)

IV

Isabel V.

Client Experience Coordinator

> "Also, separate tabs for customer's history with services, transactions, and product purchases make it easy to help clients find what..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4866609)

Luz mary R.

teacher

> "Well sometimes it has been a bit slow or not very responsive in solving my problems but there is always room for improvement."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___5001555)

PL

Peter L.

Owner

> "The streamlined interface works with clients of all levels of technical ability."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6797072)

SP

Sydney P.

receptionist

> "sometimes it shuts down and we can’t cash anyone out"

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4879931)

WG

Wendy G.

APRN, CRNA, Owner, Injector

> "Boulevard’s integration with “the whole package” is lovely. "

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039672)

MF

Mary F.

General Manager

> "down side to customer support is that texting is only option"

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4906931)

NM

Nicole M.

Concierge

> "The customer support Academy has helped me grow as an employee."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7038459)

LF

Larisa F.

Area Lead NP

> "Customer service through the chat system is not the most versed."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4880298)

TP

Twyla P.

Business Development Manager

> "My favorite thing is the customer service, we've had barely any issues since we began using Boulevard, but the couple times they didn't..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4899810)

MF

Michelle F.

Hair stylist

> "We’ve had many issues with clients not receiving messages."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4880314)

JE

Jacquin E.

Family Nurse Practitioner and Owner

> "There are very few outages, it is easy to use, and they have a very responsive customer service team."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039725)

LM

Lindsay M.

General Manager

> "There are some gaps in reporting and the lack of a client portal it a huge con for our clients, though, I believe one is in development..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4082595)

SK

Stephanie K.

Owner Medical Director

> "There are a lot of different add ons like text marketing and email marketing that I love!"

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6732283)

RB

Ryan B.

CEO

> "There's no customer service unless you like talking to a bot. "

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6165302)

MV

Maggie V.

Owner.Founder

> "The software has really made our clients happy and in turn, made us a thriving business."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7042374)

DB

Don B.

Front Desk Agent

> "Some of the reports are not as easy to navigate."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4891274)

MV

Maggie V.

Owner.Founder

> "It's extremely easy to book as a client which has in turn landed us way more conversions than ever before."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7042374)

CK

Carly K.

Licensed Esthetician / Owner

> "I paid $500-$600 for onboarding but they were not actually able to move any of my data from my old system over like they said they could."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4697101)

PE

Penelope E.

Nail Salon Owner

> "It’s more than just a software, it feels like a real partner in our day-to-day operations."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039865)

ER

Elaine R.

massage therapis

> "Using it on iPhone is cumbersome - touching the screen just to view info can prompt schedule change function. When the data was migrated..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___3113714)

MB

Michele B.

Owner

> "It’s not just software — it’s a business partner that truly understands the beauty industry."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7040054)

JB

Jeanie B.

Stylist

> "What I like least about this software is not seeing a key that explains the symbols with booked appointments."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4092620)

BR

Barry R.

Location Manager

> "Booking is easy to understand and navigate and our clients seem to like the reminders and other interactions with Boulevard."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6579748)

MS

Maura S.

Senior Director of Training

> "The lack of customization of Privilege Groups"

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4131315)

[View Reviews](https://www.capterra.com/p/180087/Boulevard/reviews/)

ABDERRAHMANE E.

customer care agent

> "I really like the security system when you can use it safely,it allows you to feel free and no hacks..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___7135159)

CO

Corinne O.

Director of Business Operations

> "Had to leave the service and move to another scheduling company during our busy holiday system as we..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6572413)

HD

Haley D.

Accounting Admin

> "Booker is a powerful and convenient platform for managing appointments and clients."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___7115564)

Christine B.

Pilates transformation expert

> "I lost money when the automated payment system glitched."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___7128843)

KH

Katherine H.

Office Manager

> "Booker is truly all-in-one, it manages employee schedules, hours, bookings, online bookings, services,..."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___5086066)

Christine B.

Pilates transformation expert

> "I paid too much money for a system like this to lose money on it."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___7128843)

AB

Angelica B.

University Intern

> "Booker was a useful tool for improving our scheduling procedures and keeping client information as a..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4845439)

MP

Maggie P.

Owner

> "Booker has such excessive downtime that has cost my small business revenue (inability to book clients!)..."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___5086365)

AB

Angelica B.

University Intern

> "The reporting and analytics tools enable data-driven decision-making and offer insightful information..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4845439)

ED

Emily D.

Manager

> "The customer service was also pretty unreliable."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6835491)

ED

Emily D.

Manager

> "It was relatively easy to navigate and for the most part, clients had minimal issues when booking."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6835491)

ED

Emily D.

Manager

> "The cost is outrageous for the quality of the product."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6835491)

AB

Angelica B.

University Intern

> "The software's integrated point-of-sale system allows for easy inventory management and transaction..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4845439)

CO

Corinne O.

Director of Business Operations

> "Version 2 was completely unusable and we were told there was no way to return to version 1. "

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6572413)

TB

Tonja B.

Owner operator

> "E-commerce and online booking options are great, easy to use and customer service is very responsive."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6543716)

CO

Corinne O.

Director of Business Operations

> "Once we moved to Booker v2, we found the software to be completely unusable. "

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6572413)

SC

Sierra C.

Guest Concierge

> "I mostly liked all of the details available for us - such as time stamps for appointment details,..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4872887)

CW

Carley W.

Esthetician and massage therapist

> "I don't understand why anybody would use this, and it's next to Impossible to try to book online..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6779910)

RD

Renata D.

Owner

> "Very complete with so many features, marketing and reports."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6527050)

JJ

Joseph J.

design

> "crashing features, dated modules, lack of common features, displaying itself as a market automation..."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___6154661)

CN

Chris N.

Owner

> "It is fairly integrated solution that does client management, scheduling and POS."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6285838)

CW

Carley W.

Esthetician and massage therapist

> "Confusing system, spent over 6 months trying to learn it and it's so convoluted"

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6779910)

VJ

Vicki J.

Spa Manager

> "It is a very user friendly program."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6865794)

MP

Maggie P.

Owner

> "Lack of responsiveness to customer inquiries and valid concerns with downtime and non-functioning..."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___5086365)

OF

Olga F.

Co-Owner

> "When it was working properly it was easy to use."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___7020263)

BB

Brandy B.

Massage Therapist/ Business owner

> "The features that I was promised do not work properly and the over all design & functionality of the..."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___5063191)

AA

Abdulaziz A.

Doctor

> "The easy ability to manage booking routines and customer interactions and marketing activities"

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4838603)

VR

Verified Reviewer

LMT

> "The customer services is terrible, the asigned you with a manager and if they are busy you can not get..."

[See full review](https://www.capterra.com/p/90708/Booker/#GetApp___6201841)

KP

Kristin P.

Other

> "easy to pick my service and schedule with the right person."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6473569)

MA

Madison A.

Store and Spa Director

> "Terrible tech support."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___7028868)

NN

Nichola N.

Owner

> "Stock was easy to navigate staff schedule was in two week block which we loved so we could to..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4319912)

CO

Corinne O.

Director of Business Operations

> "System just kept crashing. "

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6572413)

YiY

Yiğit Y.

Junior Software Developer

> "Tracking orders has never been this easy thanks to the mobile application."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4065408)

BB

Brandy B.

Massage Therapist/ Business owner

> "Credit card processing is arguably, the most important aspect of any business and there’s is not..."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___5063191)

SC

Sierra C.

Guest Concierge

> "Fairly user friendly, easy to learn, and always loved all the details available."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4872887)

KH

Katherine H.

Office Manager

> "It's impossible to teach to new staff, the bugs are frustrating, and the server downtime is..."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___5086066)

Said A.

Branch Manager

> "Good rescheduling and ease of identifying customers with orders"

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4629276)

SG

Sally G.

owner

> "My membership tracking and usage was difficult to track."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6254578)

KL

Kaitlin L.

Esthetician

> "Booker is extremely simple and user friendly! And their AI texting service is superv"

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4045115)

KH

Katherine H.

Office Manager

> "Customer service is responsive, but unable to help in any concrete way."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___5086066)

CT

Connor T.

Senior Analyst

> "This is an easy to use tool that efficiently accomplishes scheduling functions."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___3659408)

KH

Katherine H.

Office Manager

> "It's hard to argue that it's not nice to have an all-in-one, web-based software that truly does do..."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___5086066)

JW

Jill W.

Owner

> "Booker makes it easy to book clients, review accurate data, see clients shared to a membership, easily..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2608490)

CB

Charles B.

Owner

> "Unfortunately I wear MANY hats at this business and also have my own online marketing and analytics..."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___4620910)

Tanisha A.

Medical Receptionist

> "It is user friendly, very detailed and easy to use, accessibility 24 hours, and very much inexpensive."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4112338)

MP

Maggie P.

Owner

> "Most recently their denial of my subscription cancellation."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___5086365)

Abhishek S.

Associate Consultant

> "Convenient to use and make online appointments."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4509626)

BB

Brandy B.

Massage Therapist/ Business owner

> "It hasn’t been for years apparently, and they do nothing to fix it."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___5063191)

SM

Sophia M.

owner

> "I thought we would have greater ease at relating to our clients via all their options, messenger..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2875781)

IR

Ivona R.

reviewer

> "Sometimes it will state there is no personnel on duty or the service won't appear on the menu."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4392352)

VR

Verified Reviewer

Massage Therapist

> "Gift Card & Client look up was easy & had multiple ways to find something if you had very little info..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2300431)

IR

Ivona R.

reviewer

> "Refreshing the page and logging out and back in again won't always work."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4392352)

Julie S.

Registered Acupuncturist and Founder

> "I also like that when you go to book an appointment, if the client has been in previously, their name..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2480848)

KH

Katherine H.

Office Manager

> "The problem is that everything it does, it does poorly."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___5086066)

JW

Juliana W.

Front Desk Coordinator

> "This software works great for a booking system for a salon."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2624543)

IR

Ivona R.

reviewer

> "Too many errors and issues with making appointments."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4392352)

Julie S.

Registered Acupuncturist and Founder

> "I like that Booker has a very clean look, and it is quite easy to block time and schedule in..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2480848)

JJ

Joseph J.

design

> "Silly customer support"

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___6154661)

JP

Jeremy P.

Owner

> "Easy to navigate site but that is all I can say"

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___2871853)

LW

Lauren W.

Owner

> "They won’t answer your emails or help when challenges arise."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___4226169)

WW

Weston W.

Receptionist

> "Booker was customizable and had a simple interface."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2588871)

GH

Greg H.

Salon Coordinator

> "It is full of bugs and constantly stops working."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4406145)

VR

Verified Reviewer

Massage Therapist

> "The customer service was great- easy to contact & fix any issues I dealt with prompt."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2300431)

AW

Amanda W.

Owner

> "Has went downhill and technical support issues don’t get resolved ever."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___3845639)

GD

Gianna D.

lead

> "They are very quick to answer and fix any questions."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2423784)

KL

Kaitlin L.

Esthetician

> "There are many errors with the booker system overall"

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4045115)

CS

Cody S.

Guest Experience Manager

> "Booker was a great service for the business."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2431982)

MG

Mariah G.

Manager/Service Provider

> "Not user friendly, the onboarding process was stressful, dry, and not friendly."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___3534335)

VO

Victoria O.

Manager

> "It's very new user friendly and easy to learn."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2431710)

GH

Greg H.

Salon Coordinator

> "The support line is very unhelpful."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4406145)

WW

Weston W.

Receptionist

> "Easy to navigate."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2588871)

SN

Steven N.

owner

> "I use them to handles customers' schedules and services, and their services had two major outages in..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2819156)

[View Reviews](https://www.capterra.com/p/90708/Booker/reviews/)

## User interface

4.62 (365)

[Booker](https://www.capterra.com/p/90708/Booker/)

4.08 (981)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Boulevard

Top features

29/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/180087/Boulevard/#features)

Booker

23/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/90708/Booker/#features)

### Recognition

Boulevard is recognized as a top-rated tool in 4 Capterra Shortlist reports

Booker is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

Boulevard

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Booker

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Boulevard

-   By Boulevard Labs
-   Located in United States
-   Founded in 2016

Booker

-   By Mindbody
-   Located in United States
-   Founded in 2000

## Popular Comparisons

[Boulevard](https://www.capterra.com/p/180087/Boulevard/)[4.62 (365)](https://www.capterra.com/p/180087/Boulevard/reviews/)

vs

[Calendly](https://www.capterra.com/p/148036/Calendly/)[4.67 (4,096)](https://www.capterra.com/p/148036/Calendly/reviews/)

$176/month

Price

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4.4

Features

4.5

4.6

Ease of Use

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[View full comparison](https://www.capterra.com/compare/148036-180087/Calendly-vs-Boulevard)

[Booker](https://www.capterra.com/p/90708/Booker/)[4.08 (981)](https://www.capterra.com/p/90708/Booker/reviews/)

vs

[Calendly](https://www.capterra.com/p/148036/Calendly/)[4.67 (4,096)](https://www.capterra.com/p/148036/Calendly/reviews/)

$139/month

Price

$10/month

3.9

Features

4.5

4.1

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/90708-148036/Booker-vs-Calendly)

[Boulevard](https://www.capterra.com/p/180087/Boulevard/)[4.62 (365)](https://www.capterra.com/p/180087/Boulevard/reviews/)

vs

[Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[4.78 (4,107)](https://www.capterra.com/p/213340/Google-Calendar/reviews/)

$176/month

Price

Contact vendor for pricing

4.4

Features

4.7

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/180087-213340/Boulevard-vs-Google-Calendar)

[Booker](https://www.capterra.com/p/90708/Booker/)[4.08 (981)](https://www.capterra.com/p/90708/Booker/reviews/)

vs

[Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[4.78 (4,107)](https://www.capterra.com/p/213340/Google-Calendar/reviews/)

$139/month

Price

Contact vendor for pricing

3.9

Features

4.7

4.1

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/90708-213340/Booker-vs-Google-Calendar)

[Boulevard](https://www.capterra.com/p/180087/Boulevard/)[4.62 (365)](https://www.capterra.com/p/180087/Boulevard/reviews/)

vs

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.67 (3,632)](https://www.capterra.com/p/153752/Vagaro/reviews/)

$176/month

Price

$23.99/month

4.4

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/153752-180087/Vagaro-vs-Boulevard)

[Booker](https://www.capterra.com/p/90708/Booker/)[4.08 (981)](https://www.capterra.com/p/90708/Booker/reviews/)

vs

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.67 (3,632)](https://www.capterra.com/p/153752/Vagaro/reviews/)

$139/month

Price

$23.99/month

3.9

Features

4.6

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/90708-153752/Booker-vs-Vagaro)

[Boulevard](https://www.capterra.com/p/180087/Boulevard/)[4.62 (365)](https://www.capterra.com/p/180087/Boulevard/reviews/)

vs

[Goldie](https://www.capterra.com/p/268055/Goldie/)[4.75 (1,147)](https://www.capterra.com/p/268055/Goldie/reviews/)

$176/month

Price

$19.99/month

4.4

Features

4.6

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/180087-268055/Boulevard-vs-Goldie)

[Booker](https://www.capterra.com/p/90708/Booker/)[4.08 (981)](https://www.capterra.com/p/90708/Booker/reviews/)

vs

[Goldie](https://www.capterra.com/p/268055/Goldie/)[4.75 (1,147)](https://www.capterra.com/p/268055/Goldie/reviews/)

$139/month

Price

$19.99/month

3.9

Features

4.6

4.1

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/90708-268055/Booker-vs-Goldie)

[Boulevard](https://www.capterra.com/p/180087/Boulevard/)[4.62 (365)](https://www.capterra.com/p/180087/Boulevard/reviews/)

vs

[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[4.79 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

$176/month

Price

$28/month

4.4

Features

4.7

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/174830-180087/GlossGenius-vs-Boulevard)

[Booker](https://www.capterra.com/p/90708/Booker/)[4.08 (981)](https://www.capterra.com/p/90708/Booker/reviews/)

vs

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.77 (5,745)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

$139/month

Price

$20/month

3.9

Features

4.7

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/90708-191978/Booker-vs-Acuity-Scheduling)

[Boulevard](https://www.capterra.com/p/180087/Boulevard/)[4.62 (365)](https://www.capterra.com/p/180087/Boulevard/reviews/)

vs

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.77 (5,745)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

$176/month

Price

$20/month

4.4

Features

4.7

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/180087-191978/Boulevard-vs-Acuity-Scheduling)

[Booker](https://www.capterra.com/p/90708/Booker/)[4.08 (981)](https://www.capterra.com/p/90708/Booker/reviews/)

vs

[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[4.79 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

$139/month

Price

$28/month

3.9

Features

4.7

4.1

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/90708-174830/Booker-vs-GlossGenius)