# Compare Booker vs Acuity Scheduling 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Booker and Acuity Scheduling based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/90708-191978/Booker-vs-Acuity-Scheduling

---

# Booker vs Acuity Scheduling Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

BookerAcuity Scheduling2/4 selected

[Booker](https://www.capterra.com/p/90708/Booker/)[4.1 (978)](https://www.capterra.com/p/90708/Booker/reviews/)

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.8 (5,739)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

[## Booker](https://www.capterra.com/p/90708/Booker/)[4.1 (978)](https://www.capterra.com/p/90708/Booker/reviews/)

Starting Price

$139.00/month

Value-for-Money

3.8

Functionality

3.9

Ease of Use

4.1

Customer Service

4.1

Reviews Sentiment

Based on [978 reviews](#user-reviews)

Positive

757

Neutral

106

Negative

115

[## Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.8 (5,739)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

Starting Price

$20.00/month

Value-for-Money

4.7

Functionality

4.7

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

Based on [5,739 reviews](#user-reviews)

Positive

5,563

Neutral

146

Negative

30

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 21,805 reviews from appointment scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

64%Fit

Missing features

Feature ratings

Online Booking

3.7

Appointment Management

3.7

Calendar Management

3.7

Availability Management

NA

Confirmations/Reminders

3.5

83%Fit

High performer

Feature ratings

Online Booking

4.7

Appointment Management

4.6

Calendar Management

4.6

Availability Management

4.6

Confirmations/Reminders

4.7

User satisfaction

User satisfaction

4.1

User reviews[978](https://www.capterra.com/p/90708/Booker/reviews/)

Ease of use

4.1

Functionality

3.9

Value for money

3.8

Customer support

4.1

User satisfaction

4.8

User reviews[5,739](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

Ease of use

4.6

Functionality

4.7

Value for money

4.7

Customer support

4.7

Price starts from

Price starts from

$139Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$20Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Salons looking to run and grow their business using our simple but powerful cloud-based platform.

Best for

Professional services and appointment-focused businesses looking to automate client bookings, cancellations, reminders, and payments by using the online scheduling tool.

## User reviews

Pros & cons

HD

Haley D.

Accounting Admin

> "Booker is a powerful and convenient platform for managing appointments and clients."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___7115564)

CO

Corinne O.

Director of Business Operations

> "Had to leave the service and move to another scheduling company during our busy holiday system as we..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6572413)

KH

Katherine H.

Office Manager

> "Booker is truly all-in-one, it manages employee schedules, hours, bookings, online bookings, services,..."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___5086066)

MP

Maggie P.

Owner

> "Booker has such excessive downtime that has cost my small business revenue (inability to book clients!)..."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___5086365)

CN

Chris N.

Owner

> "It is fairly integrated solution that does client management, scheduling and POS."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6285838)

CW

Carley W.

Esthetician and massage therapist

> "I don't understand why anybody would use this, and it's next to Impossible to try to book online through..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6779910)

AB

Angelica B.

University Intern

> "Booker was a useful tool for improving our scheduling procedures and keeping client information as a..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4845439)

ED

Emily D.

Manager

> "The customer service was also pretty unreliable."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6835491)

AB

Angelica B.

University Intern

> "The reporting and analytics tools enable data-driven decision-making and offer insightful information..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4845439)

SG

Sally G.

owner

> "My membership tracking and usage was difficult to track."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6254578)

ED

Emily D.

Manager

> "It was relatively easy to navigate and for the most part, clients had minimal issues when booking."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6835491)

CW

Carley W.

Esthetician and massage therapist

> "Confusing system, spent over 6 months trying to learn it and it's so convoluted"

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6779910)

OF

Olga F.

Co-Owner

> "When it was working properly it was easy to use."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___7020263)

ED

Emily D.

Manager

> "The cost is outrageous for the quality of the product."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6835491)

AB

Angelica B.

University Intern

> "The software's integrated point-of-sale system allows for easy inventory management and transaction..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4845439)

CO

Corinne O.

Director of Business Operations

> "Version 2 was completely unusable and we were told there was no way to return to version 1. "

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6572413)

TB

Tonja B.

Owner operator

> "E-commerce and online booking options are great, easy to use and customer service is very responsive."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6543716)

MA

Madison A.

Store and Spa Director

> "Terrible tech support."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___7028868)

SC

Sierra C.

Guest Concierge

> "I mostly liked all of the details available for us - such as time stamps for appointment details,..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4872887)

CO

Corinne O.

Director of Business Operations

> "Once we moved to Booker v2, we found the software to be completely unusable. "

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6572413)

RD

Renata D.

Owner

> "Very complete with so many features, marketing and reports."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6527050)

JJ

Joseph J.

design

> "crashing features, dated modules, lack of common features, displaying itself as a market automation..."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___6154661)

VJ

Vicki J.

Spa Manager

> "It is a very user friendly program."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6865794)

MP

Maggie P.

Owner

> "Lack of responsiveness to customer inquiries and valid concerns with downtime and non-functioning..."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___5086365)

AA

Abdulaziz A.

Doctor

> "The easy ability to manage booking routines and customer interactions and marketing activities"

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4838603)

BB

Brandy B.

Massage Therapist/ Business owner

> "The features that I was promised do not work properly and the over all design & functionality of the..."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___5063191)

KP

Kristin P.

Other

> "easy to pick my service and schedule with the right person."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6473569)

VR

Verified Reviewer

LMT

> "The customer services is terrible, the asigned you with a manager and if they are busy you can not get..."

[See full review](https://www.capterra.com/p/90708/Booker/#GetApp___6201841)

NN

Nichola N.

Owner

> "Stock was easy to navigate staff schedule was in two week block which we loved so we could to alternate..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4319912)

CO

Corinne O.

Director of Business Operations

> "System just kept crashing. "

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6572413)

YiY

Yiğit Y.

Junior Software Developer

> "Tracking orders has never been this easy thanks to the mobile application."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4065408)

BB

Brandy B.

Massage Therapist/ Business owner

> "Credit card processing is arguably, the most important aspect of any business and there’s is not working..."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___5063191)

SC

Sierra C.

Guest Concierge

> "Fairly user friendly, easy to learn, and always loved all the details available."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4872887)

KH

Katherine H.

Office Manager

> "It's impossible to teach to new staff, the bugs are frustrating, and the server downtime is unacceptable."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___5086066)

Said A.

Branch Manager

> "Good rescheduling and ease of identifying customers with orders"

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4629276)

KH

Katherine H.

Office Manager

> "Customer service is responsive, but unable to help in any concrete way."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___5086066)

KL

Kaitlin L.

Esthetician

> "Booker is extremely simple and user friendly! And their AI texting service is superv"

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4045115)

KH

Katherine H.

Office Manager

> "It's hard to argue that it's not nice to have an all-in-one, web-based software that truly does do..."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___5086066)

CT

Connor T.

Senior Analyst

> "This is an easy to use tool that efficiently accomplishes scheduling functions."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___3659408)

CB

Charles B.

Owner

> "Unfortunately I wear MANY hats at this business and also have my own online marketing and analytics..."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___4620910)

JW

Jill W.

Owner

> "Booker makes it easy to book clients, review accurate data, see clients shared to a membership, easily..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2608490)

MP

Maggie P.

Owner

> "Most recently their denial of my subscription cancellation."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___5086365)

Tanisha A.

Medical Receptionist

> "It is user friendly, very detailed and easy to use, accessibility 24 hours, and very much inexpensive."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4112338)

BB

Brandy B.

Massage Therapist/ Business owner

> "It hasn’t been for years apparently, and they do nothing to fix it."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___5063191)

Abhishek S.

Associate Consultant

> "Convenient to use and make online appointments."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4509626)

IR

Ivona R.

reviewer

> "Sometimes it will state there is no personnel on duty or the service won't appear on the menu."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4392352)

SM

Sophia M.

owner

> "I thought we would have greater ease at relating to our clients via all their options, messenger..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2875781)

SN

Steven N.

owner

> "I use them to handles customers' schedules and services, and their services had two major outages in the..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2819156)

VR

Verified Reviewer

Massage Therapist

> "Gift Card & Client look up was easy & had multiple ways to find something if you had very little info..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2300431)

IR

Ivona R.

reviewer

> "Refreshing the page and logging out and back in again won't always work."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4392352)

Julie S.

Registered Acupuncturist and Founder

> "I also like that when you go to book an appointment, if the client has been in previously, their name..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2480848)

KH

Katherine H.

Office Manager

> "The problem is that everything it does, it does poorly."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___5086066)

JW

Juliana W.

Front Desk Coordinator

> "This software works great for a booking system for a salon."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2624543)

IR

Ivona R.

reviewer

> "Too many errors and issues with making appointments."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4392352)

Julie S.

Registered Acupuncturist and Founder

> "I like that Booker has a very clean look, and it is quite easy to block time and schedule in..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2480848)

JJ

Joseph J.

design

> "Silly customer support"

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___6154661)

JP

Jeremy P.

Owner

> "Easy to navigate site but that is all I can say"

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___2871853)

LW

Lauren W.

Owner

> "They won’t answer your emails or help when challenges arise."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___4226169)

WW

Weston W.

Receptionist

> "Booker was customizable and had a simple interface."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2588871)

GH

Greg H.

Salon Coordinator

> "It is full of bugs and constantly stops working."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4406145)

VR

Verified Reviewer

Massage Therapist

> "The customer service was great- easy to contact & fix any issues I dealt with prompt."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2300431)

AW

Amanda W.

Owner

> "Has went downhill and technical support issues don’t get resolved ever."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___3845639)

GD

Gianna D.

lead

> "They are very quick to answer and fix any questions."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2423784)

KL

Kaitlin L.

Esthetician

> "There are many errors with the booker system overall"

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4045115)

CS

Cody S.

Guest Experience Manager

> "Booker was a great service for the business."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2431982)

MG

Mariah G.

Manager/Service Provider

> "Not user friendly, the onboarding process was stressful, dry, and not friendly."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___3534335)

VO

Victoria O.

Manager

> "It's very new user friendly and easy to learn."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2431710)

GH

Greg H.

Salon Coordinator

> "The support line is very unhelpful."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4406145)

WW

Weston W.

Receptionist

> "Easy to navigate."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2588871)

NM

Nicole M.

Esthetician/Owner

> "Crashed several times, reports were a step down then what we had with our previous booking system."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2785907)

[View Reviews](https://www.capterra.com/p/90708/Booker/reviews/)

KR

Kevin R.

Accountant

> "I love that clients can book themselves online, it automatically adjusts for time zones, and it sends reminders, which saves me so much time..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7113420)

BM

Brazola M.

Medical Assistant

> "Some cons for Acuity Scheduling are it can be expensive for small businesses and it has no free tier like other apps."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7079626)

RR

Riley R.

Legal Project Analyst

> "You can set availability, buffers, intake forms, and automated reminders, which makes everything feel organized and professional."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7104048)

Eric T.

Director, Digital Transformation

> "The only real issue that we ran into is the inability for an Admin to manage the actual configurations for the end-users. "

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7063656)

VR

Verified Reviewer

Owner

> "Acuity Scheduling is a great tool for scheduling appointments, I love that your able to make it look like your own website and out your own..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7091377)

Hannah K.

Vice President

> "Also, since Acuity was acquired recently, it makes you re-log into your account like every half hour and it is VERY annoying."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7070780)

BM

Brazola M.

Medical Assistant

> "I like Acuity Scheduling because you can customize your booking pages with your brand, like your logo and color schemes."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7079626)

AM

Andrew M.

Owner

> "The lack of frontend customisation and not being able to customise the workflow completely to our needs"

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6777930)

Samuel L.

Mortgage Loan Officer

> "Acuity allow for customization of intake forms which help us gather necessary client information efficiently and personalize the customer..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6769838)

IC

Isabella C.

CEO

> "Acuity has some clunky UI/UX and lack of features occasionally, and I've had to contact customer support many times to figure out how to do..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6821486)

Samuel L.

Mortgage Loan Officer

> "Acuity Scheduling enable me to plan tasks and meetings in advance, which help save me time compared to writing schedules on paper ."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6769838)

VR

Verified Reviewer

Founder, Coach

> "Also for some inexplicable reason, it keeps disconnecting from my zoom - which is frustrating."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7098336)

VR

Verified Reviewer

Tech Support Engineer

> "it also allows me to create meeting links on Google Meets too which makes the integration so useful!"

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7087086)

TC

Taylor C.

Optometric tech

> "The patient online scheduling allows patients to book appts in the wrong time slots and with missing information."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6422881)

Eric T.

Director, Digital Transformation

> "Combined with low-code/no-code platforms, Acuity was flexible enough to support a multi-user environment, requiring minimal administrative..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7063656)

DK

David K.

President

> "Acuity data does not transfer into the Squarespace Contacts system either - or sync with the email marketing platform from Squarespace."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6577182)

Jen H.

CEO

> "I love how customizable everything is—from intake forms to availability settings—so it actually fits my workflow instead of forcing me to..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7094516)

RK

Ross K.

Owner and Physician

> "I wish there was a better option for HIPAA compliant intake forms and SOAP notetaking; what was available was not very simple to use and follow."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6669288)

SP

SAROJBEN P.

Caregiver

> "The most recognized feature of Acuity Scheduling is its capability to allow scheduling appointments conveniently while integrating with..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6302591)

Emilio R.

Dir Comercial

> "Limited free plans, customization limitations, and the pricing structure, sometimes it is confusing or difficult to navigate, particularly with..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___4784765)

SA

Stacey A.

Merchandising Manager

> "The ease of which we are able to receive the appointment live from our customers and our teams receive instant notification allows us to..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6337787)

VR

Verified Reviewer

Designer

> "There is a hassle of having to create additional features for services that are already listed."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6538793)

Jen H.

CEO

> "Acuity Scheduling makes booking appointments feel effortless—for me and for my clients."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7094516)

BI

Ba I.

CEO

> "Where it fell short was in the ability to do sophisticated functions such as multi-team calendar selection and emailing based on those..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___4878205)

Zack R.

Public Relations Specialist

> "Acuity Scheduling also allows setting up of automation workflows to automate scheduling making it to take less time and less labour input."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6541656)

TB

Tracy B.

Strategic Marketing Advisor

> "I've had problems with people getting the confirmation emails and not adding the event to their calendar, as it doesn't automatically create an..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6208162)

EC

Ellen C.

First Line IT Support

> "I do like how customisable Acuity is and I also like how it integrates with Google Calendar and outlook which keeps everything organised."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7012713)

AF

Alicia F.

Staffing Coordinator

> "At times blocked periods wont sync with other calendars."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6486006)

DJ

Daphnah J.

Website Designer

> "I like that I can have custom email reminders and follow up emails, use it for classes, use discount codes, and have many staff members use it."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6591099)

KB

Kelly B.

owner

> "I wasn’t happy with Acuity scheduling, which is why I switched to another scheduling site."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6659471)

RF

Rachelle F.

Founder, HR Consultant

> "I really valued the convenience of it being on my website and the integration with my calendar and squarespace."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7108044)

Kristina D.

Medical Records

> "The software didn’t work and gave errors most of the time."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6358328)

PS

Pereira S.

Informatics Engineer

> "Additionally, it offers a comprehensive set of features e.g automated reminders, recurring appointments, calendar syncing etc which have..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6754870)

PA

Palash A.

ECommerce Manager

> "We were never able to deploy the scheduling system on our website even after being subscribers of the top tier for almost 6 months because of..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6192293)

DM

Direzione M.

Automotive Product Development Engineer

> "Acuity Scheduling provide advanced automated emails and text reminders that help us stay ahead of scheduled appointment or meetings."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6746530)

EG

Erica G.

CEO

> "I had some frustrations when I wanted to integrate it into my website."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6659361)

ADM

Adelia D M.

Senior Field Service Engineer

> "Acuity Scheduling has given me to the power over my scheduling activities by making it easy to dictate when am free for appointments and when..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6592896)

DL

Deise L.

SEO

> "There is no simple way to delete an entire section of appointments, which has come up on multiple occasions when I've needed to delete a..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___5027551)

CS

Carrie S.

Owner, LCSW

> "Overall it is a great way to set up the schedule where clients can book their own appointments without needing extra steps."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7026160)

CB

Claire B.

Senior Social Media Editor

> "The only downside to Acuity Scheduling is that it can be a bit expensive, especially if you need to use multiple features and integrations."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___4726440)

Arleny D.

Global Recruiter

> "My clients love how simple it is to book appointments, and the automatic reminders have cut down on no-shows a lot. Plus, it integrates..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6344201)

MS

Melissa S.

Owner

> "You get what you pay for, did not include enough for what I needed it for"

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6286976)

JF

Joe F.

Associate Professor of Law

> "Acuity Scheduling automations offers an option for automated scheduling that has taken away all the burden of scheduling manually."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6477692)

MS

Melinda S.

Owner

> "Does not integrate with a lot of systems"

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6557416)

Eric T.

Director, Digital Transformation

> "Acuity Scheduling integrated well into the process and tools we were using. "

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7063656)

JP

Jefferson P.

Diretor

> "What I liked the least in the least liked in the Acuity Scheduling, was not having available in all stores and is not being published on social..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___4859397)

KR

Kevin R.

Accountant

> "What I like most about Acuity Scheduling is how simple it makes booking and managing appointments."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7113420)

QW

Quinn W.

Sales and Marketing Specialist

> "Furthermore, the pricing structure seemed a little complicated to me, with different tiers of services and features that can be difficult to..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___4728896)

CC

Chermaine C.

Business owner

> "The ability to easily set up different appointment times and that it saves client information."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6803726)

DH

Dove H.

Owner

> "Acuity does not make using it easy to learn, navigate or figure out."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6445515)

MI

Muresan I.

Consultant

> "Acuity Scheduling has eased the pressure of scheduling for meetings by making the whole scheduling process very simple, quick and less..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6587973)

DH

Dove H.

Owner

> "Acuities is very program or techy and not intuitive."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6445515)

KJ

Kendra J.

Mentor

> "Very convenient to use for both myself and my mentees who are scheduling calls with me for the Modern Classrooms Project."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7095802)

Lisa U.

Dog trainer

> "Also they don’t let you store the clients address which is troublesome if you’re driving to their location. "

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6039568)

JF

Joe F.

Associate Professor of Law

> "I like how i get notifications everytime a scheduled meeting is nearing as it allows me to prepare adequately for the meeting."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6477692)

JM

Jarah M.

owner

> "I wish they didn't get rid of the free account option"

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6371572)

MC

Mary C.

CEO

> "I love how I’m able to track my progress and I can go all the way back to my first appointments."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6826169)

Kristina D.

Medical Records

> "We were not impressed and canceled after our free trial."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6358328)

MW

Michael W.

Pianist and coach

> "I like that I can both have people sign up or I can plug in appointments myself."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7093668)

JY

Joanna Y.

owner

> "NO PHONE SUPPORT."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6740354)

RF

Rachelle F.

Founder, HR Consultant

> "Overall my experience was good because it offered convenience and was a great solution for getting clients through my website."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7108044)

DH

Dove H.

Owner

> "I have been using it for a very long time. But, I don't like the interface."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6445515)

PS

Pereira S.

Informatics Engineer

> "This enhance efficiency of our scheduling process and provide a more cohesive experience for the business and for our clients."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6754870)

JY

Joanna Y.

owner

> "Memberships were a headache."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6740354)

AD

Alex D.

Owner

> "Acuity was a very cost effective and simple way to get our clients booked and keep a calendar with a database of clients."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6304585)

VI

Vanessa I.

Esthetician is

> "I don’t like how there is too many updates"

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6607951)

SS

Slindner S.

Senior Researcher

> "I like the ability for clients to book appointments directly without back-and-forth emails which has saved us plenty of valuable time."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6585755)

JY

Joanna Y.

owner

> "Learning it on your own is not fun."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6740354)

TW

Therrin W.

Tutor

> "This is a very managaeble software that makes scheduling so much easier than competitors."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7082997)

VR

Verified Reviewer

Owner

> "This has led to a booking when I was on vacation even though I had blocked out the entire week, which resulted in a client showing up for an..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#GetApp___3448343)

RP

Rachel P.

Office Manager

> "It has a sleek, modern and clean feel to it, which is what attracted me to it."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___7090922)

VR

Verified Reviewer

Marketing Coordinator

> "This is because of the nature of needing to sync multiple calendars at the same time, and I suspect that other scheduling apps might have run..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___4213020)

LS

Lindsey S.

Optician

> "I've used much better platforms then this, ones that allow the flow of the schedule with the patient names and not needing to switch pages..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6497185)

Sonja G.

Owner

> "I am fairly tech-knowledgeable, but going back and forth by email to a central email address about a specific issue is not only tedious but..."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#GetApp___6053867)

KP

Kennedy P.

Master Esthetician

> "Acuity Scheduling has been great for me with straight forward scheduling and appointment management."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6838151)

HC

Heidi C.

CEO

> "Acuity's fees were not appropriate for the amount of help it offered my business."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___4790097)

BO

BENSON O.

Biotechnologist

> "I adored the convenience and reconciliation with goigle calender that assists me sync my Google meetings with Keenness planning application."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6318692)

QW

Quinn W.

Sales and Marketing Specialist

> "I found the user interface and navigation to be confusing and unintuitive at times."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___4728896)

CS

Christina S.

Area Director of Sales

> "Acuity Scheduling automated alerts and reminders assist me not to ever miss any meeting that have been scheduled."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6577005)

DH

Daja H.

Owner Service Provider

> "Strips fees are higher and deposits take longer than most."

[See full review](https://www.capterra.com/p/191978/Acuity-Scheduling/#Capterra___6169546)

[View Reviews](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

## User interface

[Booker](https://www.capterra.com/p/90708/Booker/)

4.08 (978)

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

4.77 (5,739)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Booker

23/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/90708/Booker/#features)

Acuity Scheduling

Top features

26/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/191978/Acuity-Scheduling/#features)

### Recognition

No recognitions have been awarded to Booker

No recognitions have been awarded to Acuity Scheduling

### Deployment & support

Booker

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Acuity Scheduling

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Booker

-   By Mindbody
-   Located in United States
-   Founded in 2000

Acuity Scheduling

-   By Squarespace
-   Located in United States
-   Founded in 2007

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