# Compare Booker vs Goldie 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Goldie and Booker based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/90708-268055/Booker-vs-Goldie

---

# Goldie vs Booker Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

GoldieBooker2/4 selected

[Goldie](https://www.capterra.com/p/268055/Goldie/)[4.8 (1,129)](https://www.capterra.com/p/268055/Goldie/reviews/)

[Booker](https://www.capterra.com/p/90708/Booker/)[4.1 (978)](https://www.capterra.com/p/90708/Booker/reviews/)

[## Goldie](https://www.capterra.com/p/268055/Goldie/)[4.8 (1,129)](https://www.capterra.com/p/268055/Goldie/reviews/)

Starting Price

$19.99/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.8

Customer Service

4.7

Reviews Sentiment

EW

SK

DE

Based on [1,129 reviews](#user-reviews)

Positive

1,095

Neutral

25

Negative

9

[## Booker](https://www.capterra.com/p/90708/Booker/)[4.1 (978)](https://www.capterra.com/p/90708/Booker/reviews/)

Starting Price

$139.00/month

Value-for-Money

3.8

Functionality

3.9

Ease of Use

4.1

Customer Service

4.1

Reviews Sentiment

Based on [978 reviews](#user-reviews)

Positive

757

Neutral

106

Negative

115

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 21,805 reviews from appointment scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

83%Fit

High performer

Feature ratings

Online Booking

4.6

Appointment Management

4.8

Calendar Management

4.8

Availability Management

4.0

Confirmations/Reminders

4.7

64%Fit

Missing features

Feature ratings

Online Booking

3.7

Appointment Management

3.7

Calendar Management

3.7

Availability Management

NA

Confirmations/Reminders

3.5

User satisfaction

User satisfaction

4.8

User reviews[1,129](https://www.capterra.com/p/268055/Goldie/reviews/)

Ease of use

4.8

Functionality

4.6

Value for money

4.6

Customer support

4.7

User satisfaction

4.1

User reviews[978](https://www.capterra.com/p/90708/Booker/reviews/)

Ease of use

4.1

Functionality

3.9

Value for money

3.8

Customer support

4.1

Price starts from

Price starts from

$19.99Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$139Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Goldie is used by hair salons, nail salons, barbershops, lash techs, makeup artists, med spas, massage therapists, personal trainers, and tattoo artists.

Best for

Salons looking to run and grow their business using our simple but powerful cloud-based platform.

## User reviews

Pros & cons

EW

Emma W.

Aesthetic practitioner lash and brow tech

> "It’s quick and was an effortless transition my old software, it’s multiple payment options are great for offering clients more..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7079755)

AS

Angela S.

Owner

> "I had an issue setting up my Stripe connection and customer service was limited during the holidays so that part took longer..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7075661)

SK

Samantha K.

Beautician

> "What I love most about Goldie is that you can take deposits directly through the app, and if you ever need to change..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7044566)

MB

Marius B.

Hair colourist

> "The fact i cannot zoom in to see the whole day at once, and i have to scroll up and down to be able to see the whole day..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7027148)

DE

Doreen E.

Dog Groomer

> "Online booking for clients, enabling clients to book online and have the convenience of canceling and rescheduling at their..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6768418)

CR

Chloe R.

beauty salon

> "The fact clients can’t have and use goldie as an application on their phone and see their appointments in one place"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7094205)

AW

Albert W.

Master Barber

> "It combines ease of use, strong security, solid scheduling tools, and efficient payment processing—making it a great fit for..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7055710)

HM

Hollie M.

Dog Groomer

> "However it’s annoying how the website link has to have Goldie before it as it doesn’t look like a proper website at the moment..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7104844)

AF

Ashleigh F.

pet grooming

> "I really enjoy being able to book my appointments on there for my grooms and it allows me to see who the appointment is for and..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7003834)

VR

Verified Reviewer

Massage Therapist

> "There's a few small quirks that I wish were different such as, asking a client to respond YES if they want reminders rather..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6857328)

JJ

Jazzlyn J.

House cleaning

> "It allows my business to run smoother and allows my clients to book securely and professionaly."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7020537)

JG

Jazmin G.

Owner and Esthetician

> "I don’t like that all of Goldie’s customer support requires you to talk to a bot and then wait for an email 5-48 hours later."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7079936)

NW

Nicole W.

Owner

> "It makes it more convenient for me as well as my customer to log into the app and schedule their appointments with me."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7054539)

JJ

Jazzlyn J.

House cleaning

> "Which sometimes causes a delay in my business operational and slows me down from paying employees."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7020537)

KW

Katie W.

Dog Groomer

> "Starting a new business was extremely daunting and I didn't know where to start in terms of a website or client forms and..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7115949)

CJ

Connor J.

Car sales and detailing

> "I know they have it when they make and appointment but dose not seem to be the same for making booking for them."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7023769)

TS

Tillie S.

Aesthetics practitioner

> "Lay out compared to other systems I tried as well as a free customised website which really helps clients when online booking!"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7052360)

MB

Megan B.

Beautician

> "I dont like the fact you cant use paypal as a payment method rather than just bank cards."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7079700)

ZT

Zoe T.

Nail tech

> "I love the personalised online profile, the ease of use, the options to import data. How I get to view how many times my client..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7055127)

SP

Shana P.

Owner - Pet Sitter

> "Often times will glitch when trying to load the calendar."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7059578)

MB

Megan B.

Beautician

> "The way it can colour-code for certain services really helps with booking people in."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7079700)

SJ

Sarah J.

Salon Owner

> "I was unable to remove the payment option from messages to clients."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7047188)

EC

El C.

Nail Technician

> "The customer service is impressive, any email I’ve sent was replied too so quickly with all my questions answers and any issues..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7045982)

DJ

Dalyzia J.

Boss mama

> "What I don’t like is how there’s not an option to do split payments when I have clients who have cash and card"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7011876)

TP

Tink P.

Owner

> "It’s the small niceties such as staring workweek on Monday, a legible week view, and a simple website all at a great value."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6795389)

PE

Page E.

Owner and operater of a hair salon suite

> "I cant customize per appointment. And i cant tell when my card reader is coming in"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7004187)

SK

Samantha K.

Beautician

> "I love how it prompts me to take deposits and reminds me about appointments — it just makes everything easier."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7044566)

MS

Makeyla S.

Business Owner

> "Sometimes there is minor bugs and glitches but so does any app."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7097956)

JR

Jenny R.

Salon owner

> "It helps me with marketing and reminder messages to which is important for me."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7107603)

PE

Page E.

Owner and operater of a hair salon suite

> "The client cant tip over 100% of the service value. And I cant adjust timing while making an appointment."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7004187)

AW

Albert W.

Master Barber

> "The interface is clean, the menus are intuitive, and most features are placed where you’d expect them."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7055710)

JR

Jenny R.

Salon owner

> "I don’t like the amount of time it takes for pay outs at the start."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7107603)

JD

Jerilynn D.

Owner

> "I really like the appointment and scheduling management features, but I especially enjoy the expense tracking."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7034741)

DE

Doreen E.

Dog Groomer

> "Does not send personalized appointment reminders with dates and times of clients appointments."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6768418)

EW

Emma W.

Aesthetic practitioner lash and brow tech

> "It’s great it comes with a mini website all built for you, I was up and running in a day and my clients love it"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7079755)

KN

Katie N.

Groomer

> "Can’t send pictures via text message, can’t set up automated reminders more than 4 weeks in the future"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6640488)

GW

Genevieve W.

Dog groomer

> "It's a very easy scheduling system and has lots of add on that help with marketing and customer organization."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7030588)

DM

Dan M.

Barber

> "They don’t book but it remains blocked for 30min to 1hr."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7047865)

MW

Megan W.

Owner

> "I love that people can book online but I’m able to choose where I send the link so it isn’t Available to everyone if I don’t..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6876832)

MK

Michael K.

Aesthetic practitioner

> "However, I only lasted about eight months there before realizing how much I missed the simplicity and user-friendly design of..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7064812)

HM

Hollie M.

Dog Groomer

> "I love the message reminders you can do so easily and quickly and how you get notified to send them."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7104844)

BP

Bianca P.

Owner

> "Goldie customer service could be a little hard to get in touch with."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7074403)

BP

Bianca P.

Owner

> "It had good features like easy appointment scheduling and client reminders."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7074403)

JA

Jessie A.

Nail Technician

> "I disliked the small amount of customizability of the booking website through Goldie."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7013765)

SJ

Sarah J.

Salon Owner

> "This option was great otherwise but as I use the software to communicate with clients I needed this feature."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7047188)

CG

Carrie G.

Cosmetologist

> "The only drawback I have is the pro and pro plus separation."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7032224)

IA

Izzy A.

Nail tech and lashes

> "I love that my clients are able to get those messages to remind them about their appointment and they’re able to confirm as..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6833848)

ME

Mekhi E.

Photographer

> "Also I don’t like how you can not create custom automated messages based on what type of service is booked."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6458901)

MC

Michelle C.

Owner

> "I love getting updates from options I can still add and suggestions to make my site better."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7115032)

ZT

Zoe T.

Nail tech

> "The booking diary is hard to read as it’s so spread out."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7055127)

JR

Jenny R.

Salon owner

> "Now they have added the new schedule next appointment button at the checkout that’s so much easier to."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7107603)

JJ

Jazzlyn J.

House cleaning

> "Sometimes my money takes days to deposit."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7020537)

JG

Jazmin G.

Owner and Esthetician

> "I like the expenses feature and the customizable website."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7079936)

VR

Verified Reviewer

Massage Therapist

> "A majority of my clients dislike accounts, but want to pay by card on file."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6857328)

KF

Kieran F.

Driving instructor

> "Great for automated text reminders."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7046010)

AS

Angela S.

Owner

> "Sometimes it's difficult to find the exact answer I'm looking for."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7075661)

CB

Chelsea B.

Beauty Therapist

> "It's really easy to use, creates a small website looking booking system for you which looks great and was really easy to set up"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7030024)

LB

Lisa B.

Mobile cat groomer

> "I also don’t take payments through the app so am unable to see total profit."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6814531)

JG

Jazmin G.

Owner and Esthetician

> "Overall I think Goldie has been a good option for my booking system as I am newly getting my business started."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7079936)

LN

Luke N.

Owner

> "Will not send texts to clients. And for some reason takes a while to update with a new appointment on other staff members apps."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6748605)

SJ

Sarah J.

Salon Owner

> "Colour coded services menu which is great for more visual people."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7047188)

JG

Joanna G.

Hair dresser

> "Atm I can only book at a salon and mobile I have to manually put the service in."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6621568)

JH

Jess H.

Sole trader

> "Very easy to set up with transferring clients data across & booking appointments in."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7020051)

AS

Angela S.

Owner

> "I also had an issue setting up my business hours."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7075661)

SL

Sarah L.

Owner

> "I’ve used 3 booking systems since having my own business and I feel that Goldie is finally the right fit for me and my business."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6838813)

MI

Michael I.

CMT

> "No Online marketing option via sms or email in mass text, mms leaves a mark - everyone knows other patients number which..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___5073760)

RS

Reneasha S.

Hairstylist

> "I also like that I am able to customize my app."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7037449)

SM

Suzette M.

Pet Groomer

> "I can't make much updates or appointments on my pc without it freezing my phone app. When that happens I have uninstall then..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___5004362)

AM

Arrabella M.

Owner

> "I like that Goldie offers the same features that every other premium grooming software offers at an even better price point..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6840939)

JW

John W.

CEO

> "Sometimes I cannot charge the card on file more than 100 or so dollars."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6328346)

SK

Samantha K.

Beautician

> "The switch from Fresha was so smooth, and the Goldie team have been amazing — they reply so quickly whenever I need help."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7044566)

JO

Joe O.

Owner

> "Cannot get in touch with the help team at all have been having issues with payment and trying to get in touch with them for..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6679624)

JO

Jessica O.

Master Hairstylist

> "I like also the way it helps my business keep track of services"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6795370)

AH

Aveis H.

Owner

> "Please remove that phrasing from the checkout process."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7015038)

AM

Anna M.

Owner

> "I like the product upsell after customers complete an appointment."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7041041)

MH

Maria H.

Licensed Nail Technician

> "This is especially frustrating for my clients because I don’t want to have to make their experience any more complicated!"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7012992)

MH

Maria H.

Licensed Nail Technician

> "I like the help it brings me to schedule people and send out reminders."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7012992)

VJ

Vakeishia J.

Nail tech

> "Website not fully a website and no discounts to provide yk customers"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6321061)

JC

Jenny C.

Makeup artist

> "Scheduling and deposits makes life easier!"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7056849)

RP

RILEY P.

OWNER

> "I OFTEN HAVE MULTIP0LE CLIENTS IN ONE SESSION AND THE FUNCTIONALITY DOESNT FIT TOO WELL FOR MORE THAN ONE CLIENT AT A TIME."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6191929)

[View Reviews](https://www.capterra.com/p/268055/Goldie/reviews/)

HD

Haley D.

Accounting Admin

> "Booker is a powerful and convenient platform for managing appointments and clients."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___7115564)

CO

Corinne O.

Director of Business Operations

> "Had to leave the service and move to another scheduling company during our busy holiday system as we..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6572413)

KH

Katherine H.

Office Manager

> "Booker is truly all-in-one, it manages employee schedules, hours, bookings, online bookings, services,..."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___5086066)

MP

Maggie P.

Owner

> "Booker has such excessive downtime that has cost my small business revenue (inability to book clients!)..."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___5086365)

CN

Chris N.

Owner

> "It is fairly integrated solution that does client management, scheduling and POS."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6285838)

CW

Carley W.

Esthetician and massage therapist

> "I don't understand why anybody would use this, and it's next to Impossible to try to book online through..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6779910)

AB

Angelica B.

University Intern

> "Booker was a useful tool for improving our scheduling procedures and keeping client information as a..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4845439)

ED

Emily D.

Manager

> "The customer service was also pretty unreliable."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6835491)

AB

Angelica B.

University Intern

> "The reporting and analytics tools enable data-driven decision-making and offer insightful information..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4845439)

SG

Sally G.

owner

> "My membership tracking and usage was difficult to track."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6254578)

ED

Emily D.

Manager

> "It was relatively easy to navigate and for the most part, clients had minimal issues when booking."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6835491)

CW

Carley W.

Esthetician and massage therapist

> "Confusing system, spent over 6 months trying to learn it and it's so convoluted"

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6779910)

OF

Olga F.

Co-Owner

> "When it was working properly it was easy to use."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___7020263)

ED

Emily D.

Manager

> "The cost is outrageous for the quality of the product."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6835491)

AB

Angelica B.

University Intern

> "The software's integrated point-of-sale system allows for easy inventory management and transaction..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4845439)

CO

Corinne O.

Director of Business Operations

> "Version 2 was completely unusable and we were told there was no way to return to version 1. "

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6572413)

TB

Tonja B.

Owner operator

> "E-commerce and online booking options are great, easy to use and customer service is very responsive."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6543716)

MA

Madison A.

Store and Spa Director

> "Terrible tech support."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___7028868)

SC

Sierra C.

Guest Concierge

> "I mostly liked all of the details available for us - such as time stamps for appointment details,..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4872887)

CO

Corinne O.

Director of Business Operations

> "Once we moved to Booker v2, we found the software to be completely unusable. "

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6572413)

RD

Renata D.

Owner

> "Very complete with so many features, marketing and reports."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6527050)

JJ

Joseph J.

design

> "crashing features, dated modules, lack of common features, displaying itself as a market automation..."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___6154661)

VJ

Vicki J.

Spa Manager

> "It is a very user friendly program."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6865794)

MP

Maggie P.

Owner

> "Lack of responsiveness to customer inquiries and valid concerns with downtime and non-functioning..."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___5086365)

AA

Abdulaziz A.

Doctor

> "The easy ability to manage booking routines and customer interactions and marketing activities"

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4838603)

BB

Brandy B.

Massage Therapist/ Business owner

> "The features that I was promised do not work properly and the over all design & functionality of the..."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___5063191)

KP

Kristin P.

Other

> "easy to pick my service and schedule with the right person."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6473569)

VR

Verified Reviewer

LMT

> "The customer services is terrible, the asigned you with a manager and if they are busy you can not get..."

[See full review](https://www.capterra.com/p/90708/Booker/#GetApp___6201841)

NN

Nichola N.

Owner

> "Stock was easy to navigate staff schedule was in two week block which we loved so we could to alternate..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4319912)

CO

Corinne O.

Director of Business Operations

> "System just kept crashing. "

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___6572413)

YiY

Yiğit Y.

Junior Software Developer

> "Tracking orders has never been this easy thanks to the mobile application."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4065408)

BB

Brandy B.

Massage Therapist/ Business owner

> "Credit card processing is arguably, the most important aspect of any business and there’s is not working..."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___5063191)

SC

Sierra C.

Guest Concierge

> "Fairly user friendly, easy to learn, and always loved all the details available."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4872887)

KH

Katherine H.

Office Manager

> "It's impossible to teach to new staff, the bugs are frustrating, and the server downtime is unacceptable."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___5086066)

Said A.

Branch Manager

> "Good rescheduling and ease of identifying customers with orders"

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4629276)

KH

Katherine H.

Office Manager

> "Customer service is responsive, but unable to help in any concrete way."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___5086066)

KL

Kaitlin L.

Esthetician

> "Booker is extremely simple and user friendly! And their AI texting service is superv"

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4045115)

KH

Katherine H.

Office Manager

> "It's hard to argue that it's not nice to have an all-in-one, web-based software that truly does do..."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___5086066)

CT

Connor T.

Senior Analyst

> "This is an easy to use tool that efficiently accomplishes scheduling functions."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___3659408)

CB

Charles B.

Owner

> "Unfortunately I wear MANY hats at this business and also have my own online marketing and analytics..."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___4620910)

JW

Jill W.

Owner

> "Booker makes it easy to book clients, review accurate data, see clients shared to a membership, easily..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2608490)

MP

Maggie P.

Owner

> "Most recently their denial of my subscription cancellation."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___5086365)

Tanisha A.

Medical Receptionist

> "It is user friendly, very detailed and easy to use, accessibility 24 hours, and very much inexpensive."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4112338)

BB

Brandy B.

Massage Therapist/ Business owner

> "It hasn’t been for years apparently, and they do nothing to fix it."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___5063191)

Abhishek S.

Associate Consultant

> "Convenient to use and make online appointments."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4509626)

IR

Ivona R.

reviewer

> "Sometimes it will state there is no personnel on duty or the service won't appear on the menu."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4392352)

SM

Sophia M.

owner

> "I thought we would have greater ease at relating to our clients via all their options, messenger..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2875781)

SN

Steven N.

owner

> "I use them to handles customers' schedules and services, and their services had two major outages in the..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2819156)

VR

Verified Reviewer

Massage Therapist

> "Gift Card & Client look up was easy & had multiple ways to find something if you had very little info..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2300431)

IR

Ivona R.

reviewer

> "Refreshing the page and logging out and back in again won't always work."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4392352)

Julie S.

Registered Acupuncturist and Founder

> "I also like that when you go to book an appointment, if the client has been in previously, their name..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2480848)

KH

Katherine H.

Office Manager

> "The problem is that everything it does, it does poorly."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___5086066)

JW

Juliana W.

Front Desk Coordinator

> "This software works great for a booking system for a salon."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2624543)

IR

Ivona R.

reviewer

> "Too many errors and issues with making appointments."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4392352)

Julie S.

Registered Acupuncturist and Founder

> "I like that Booker has a very clean look, and it is quite easy to block time and schedule in..."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2480848)

JJ

Joseph J.

design

> "Silly customer support"

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___6154661)

JP

Jeremy P.

Owner

> "Easy to navigate site but that is all I can say"

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___2871853)

LW

Lauren W.

Owner

> "They won’t answer your emails or help when challenges arise."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___4226169)

WW

Weston W.

Receptionist

> "Booker was customizable and had a simple interface."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2588871)

GH

Greg H.

Salon Coordinator

> "It is full of bugs and constantly stops working."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4406145)

VR

Verified Reviewer

Massage Therapist

> "The customer service was great- easy to contact & fix any issues I dealt with prompt."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2300431)

AW

Amanda W.

Owner

> "Has went downhill and technical support issues don’t get resolved ever."

[See full review](https://www.capterra.com/p/90708/Booker/#SoftwareAdvice___3845639)

GD

Gianna D.

lead

> "They are very quick to answer and fix any questions."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2423784)

KL

Kaitlin L.

Esthetician

> "There are many errors with the booker system overall"

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4045115)

CS

Cody S.

Guest Experience Manager

> "Booker was a great service for the business."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2431982)

MG

Mariah G.

Manager/Service Provider

> "Not user friendly, the onboarding process was stressful, dry, and not friendly."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___3534335)

VO

Victoria O.

Manager

> "It's very new user friendly and easy to learn."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2431710)

GH

Greg H.

Salon Coordinator

> "The support line is very unhelpful."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___4406145)

WW

Weston W.

Receptionist

> "Easy to navigate."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2588871)

NM

Nicole M.

Esthetician/Owner

> "Crashed several times, reports were a step down then what we had with our previous booking system."

[See full review](https://www.capterra.com/p/90708/Booker/#Capterra___2785907)

[View Reviews](https://www.capterra.com/p/90708/Booker/reviews/)

## User interface

4.75 (1,129)

[Booker](https://www.capterra.com/p/90708/Booker/)

4.08 (978)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Goldie

Top features

30/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/268055/Goldie/#features)

Booker

23/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/90708/Booker/#features)

### Recognition

No recognitions have been awarded to Goldie

No recognitions have been awarded to Booker

### Deployment & support

Goldie

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Booker

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Goldie

-   By Goldie
-   Located in United States
-   Founded in

Booker

-   By Mindbody
-   Located in United States
-   Founded in 2000

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