# Compare Crystal Practice Management vs Eyefinity Encompass 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Crystal Practice Management and Eyefinity Encompass based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/91368-156685/Crystal-Practice-Management-vs-Eyefinity-EHR

---

# Crystal Practice Management vs Eyefinity Encompass Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Crystal Practice ManagementEyefinity Encompass2/4 selected

[Crystal Practice Management](https://www.capterra.com/p/91368/Crystal-Practice-Management/)[4.2 (26)](https://www.capterra.com/p/91368/Crystal-Practice-Management/reviews/)

[Eyefinity Encompass](https://www.capterra.com/p/156685/Eyefinity-EHR/)[3.7 (68)](https://www.capterra.com/p/156685/Eyefinity-EHR/reviews/)

[## Crystal Practice Management](https://www.capterra.com/p/91368/Crystal-Practice-Management/)[4.2 (26)](https://www.capterra.com/p/91368/Crystal-Practice-Management/reviews/)

Starting Price

$365.00/month

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.4

Customer Service

4.2

Reviews Sentiment

Based on [26 reviews](#user-reviews)

Positive

22

Neutral

2

Negative

2

[## Eyefinity Encompass](https://www.capterra.com/p/156685/Eyefinity-EHR/)[3.7 (68)](https://www.capterra.com/p/156685/Eyefinity-EHR/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.3

Functionality

3.6

Ease of Use

3.6

Customer Service

3.8

Reviews Sentiment

LP

GG

JB

Based on [68 reviews](#user-reviews)

Positive

42

Neutral

12

Negative

14

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## Summary

* * *

Features in Optometry Software

25 / 34

Best performer

32 / 34

Only Eyefinity Encompass

-   Activity Dashboard
-   Client Management
-   Customizable Branding

User satisfaction

User satisfaction

4.2

User reviews[26](https://www.capterra.com/p/91368/Crystal-Practice-Management/reviews/)

Ease of use

4.4

Functionality

4.2

Value for money

4.2

Customer support

4.2

User satisfaction

3.7

User reviews[68](https://www.capterra.com/p/156685/Eyefinity-EHR/reviews/)

Ease of use

3.6

Functionality

3.6

Value for money

3.3

Customer support

3.8

Price starts from

Price starts from

$365Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Independent eyecare practices Multi-location eyecare practices Vision therapy clinics Optical shops Corporate-affiliated eyecare practices Academic clinics

Best for

Eyefinity Encompass is a cloud-based practice management and electronic health records software platform for optometrists, optometric techs, and ophthalmologists.

## User reviews

Pros & cons

Not enough reviews

LP

Lisa P.

Optometrist Owner

> "It would behoove Eyefinity to reach out to some of their customers' key staff/billing/optical..."

[See full review](https://www.capterra.com/p/156685/Eyefinity-EHR/#Capterra___6437184)

CR

Christopher R.

Partner

> "The conversion of past billing records did not come over from my old software cleanly and..."

[See full review](https://www.capterra.com/p/156685/Eyefinity-EHR/#Capterra___6488437)

GG

Gerald G.

Owner

> "Being web based the it opens the software up to many additional features and it can be..."

[See full review](https://www.capterra.com/p/156685/Eyefinity-EHR/#Capterra___6475555)

SF

Steven F.

Optometrist, President CEO

> "Way too many steps to achieve simple processes like printing an Rx. And the inability to..."

[See full review](https://www.capterra.com/p/156685/Eyefinity-EHR/#Capterra___6425746)

JB

Jaime B.

Optometrist

> "The integration with VSP and ABB Optical Group really is a time saving tool."

[See full review](https://www.capterra.com/p/156685/Eyefinity-EHR/#Capterra___6437120)

SK

Sheila K.

Medical Biller

> "Also, the Quick List - It'd be easier if the last patient pulled up, shows up first in the..."

[See full review](https://www.capterra.com/p/156685/Eyefinity-EHR/#Capterra___6437029)

CR

Christopher R.

Partner

> "The cloud based Eyefinity software has made managing our practice more efficient."

[See full review](https://www.capterra.com/p/156685/Eyefinity-EHR/#Capterra___6488437)

SF

Steven F.

Optometrist, President CEO

> "It is lame that you have to finalize a record before sending a letter for a referral without..."

[See full review](https://www.capterra.com/p/156685/Eyefinity-EHR/#Capterra___6425746)

CR

Christopher R.

Partner

> "The cloud based product has decreased my IT costs and the software was easy for my staff to..."

[See full review](https://www.capterra.com/p/156685/Eyefinity-EHR/#Capterra___6488437)

CN

Cathy N.

optometrist

> "Premier" misleads patients into thinking that a doctor who sells more VSP products and frames..."

[See full review](https://www.capterra.com/p/156685/Eyefinity-EHR/#Capterra___6437511)

AN

AJ N.

General Manager

> "The platforms VSP integration is a huge benefit."

[See full review](https://www.capterra.com/p/156685/Eyefinity-EHR/#Capterra___6490188)

CR

Christopher R.

Partner

> "We have had a frustrating experience with three other software vendors and the continued need..."

[See full review](https://www.capterra.com/p/156685/Eyefinity-EHR/#Capterra___6488437)

DW

Duane W.

Optometrist

> "I love practicing in a way that allows me to face the patient. "

[See full review](https://www.capterra.com/p/156685/Eyefinity-EHR/#Capterra___6475790)

CN

Cathy N.

optometrist

> "Glasses orders literally are stressful to staff and take MUCH too long to do correctly. If a..."

[See full review](https://www.capterra.com/p/156685/Eyefinity-EHR/#Capterra___6437511)

MC

Michelle C.

President

> "Overall my office flow is so much more efficient. "

[See full review](https://www.capterra.com/p/156685/Eyefinity-EHR/#Capterra___6439452)

BD

Bonnie D.

Insurance Administrator

> "Not being able to add Payers and insurance plans."

[See full review](https://www.capterra.com/p/156685/Eyefinity-EHR/#Capterra___6437286)

TC

Taylor C.

Optometric tech

> "It does have high ease of use and keeps documents secure."

[See full review](https://www.capterra.com/p/156685/Eyefinity-EHR/#Capterra___6422873)

SF

Steven F.

Optometrist, President CEO

> "Auto coding feature is 100% wrong with every VSP patient."

[See full review](https://www.capterra.com/p/156685/Eyefinity-EHR/#Capterra___6425746)

KK

Kim K.

Office Manager

> "We love Eyefinity Practice Management and all the features and support we receive!"

[See full review](https://www.capterra.com/p/156685/Eyefinity-EHR/#Capterra___6433722)

BD

Bonnie D.

Insurance Administrator

> "Having to return invoices if an error is made."

[See full review](https://www.capterra.com/p/156685/Eyefinity-EHR/#Capterra___6437286)

MC

Michelle C.

President

> "Great support when we switched over from Exam Writer and continued support to this day after..."

[See full review](https://www.capterra.com/p/156685/Eyefinity-EHR/#Capterra___6439452)

LP

Lisa P.

Optometrist Owner

> "Ordering glasses is MUCH more time consuming for my staff than it was with Officemate."

[See full review](https://www.capterra.com/p/156685/Eyefinity-EHR/#Capterra___6437184)

RB

Robert B.

Optomtrist

> "I use a mini iPad."

[See full review](https://www.capterra.com/p/156685/Eyefinity-EHR/#Capterra___6435627)

PN

Paul N.

Owner

> "The very simple eye exams are easy but people with multiple issues take forever to complete an..."

[See full review](https://www.capterra.com/p/156685/Eyefinity-EHR/#Capterra___6428820)

TC

Taylor C.

Optometric tech

> "Software is quick to learn, making the training of new employees quicker."

[See full review](https://www.capterra.com/p/156685/Eyefinity-EHR/#Capterra___6422873)

DL

Dale L.

Practice Manager

> "Customization options are SEVERELY lacking."

[See full review](https://www.capterra.com/p/156685/Eyefinity-EHR/#Capterra___6437317)

DL

Dale L.

Practice Manager

> "Coming from OfficeMate, we were expecting an upgraded experience. "

[See full review](https://www.capterra.com/p/156685/Eyefinity-EHR/#Capterra___6437317)

CN

Cathy N.

optometrist

> "Frequent glitches or system not accessible during workday recently."

[See full review](https://www.capterra.com/p/156685/Eyefinity-EHR/#Capterra___6437511)

SF

Steven F.

Optometrist, President CEO

> "Fax letter feature is nice."

[See full review](https://www.capterra.com/p/156685/Eyefinity-EHR/#Capterra___6425746)

SF

Steven F.

Optometrist, President CEO

> "It does not follow a SOAP process that all doctors are trained to follow. "

[See full review](https://www.capterra.com/p/156685/Eyefinity-EHR/#Capterra___6425746)

KJ

Katie J.

Technician

> "I like the sidebar on the left side showing a quick recap of the patient chart (med history,..."

[See full review](https://www.capterra.com/p/156685/Eyefinity-EHR/#Capterra___3811585)

SF

Steven F.

Optometrist, President CEO

> "RGP orders do not forward properly."

[See full review](https://www.capterra.com/p/156685/Eyefinity-EHR/#Capterra___6425746)

CB

Charlotte B.

office manager

> "The protocol system they have setup makes charting so much faster and reliable."

[See full review](https://www.capterra.com/p/156685/Eyefinity-EHR/#Capterra___6199084)

TC

Taylor C.

Optometric tech

> "Not very customizable compared to other EHR software."

[See full review](https://www.capterra.com/p/156685/Eyefinity-EHR/#Capterra___6422873)

CB

Charlotte B.

office manager

> "Love the AI integration."

[See full review](https://www.capterra.com/p/156685/Eyefinity-EHR/#Capterra___6199084)

CS

Callie S.

Optician

> "Endless updates that just glitch it further."

[See full review](https://www.capterra.com/p/156685/Eyefinity-EHR/#Capterra___6437347)

CE

Casey E.

Optometric Technician

> "Finding patients in the system is very quick and easy as well."

[See full review](https://www.capterra.com/p/156685/Eyefinity-EHR/#Capterra___3729500)

BD

Bonnie D.

Insurance Administrator

> "It is a "work harder not smarter" practice management program."

[See full review](https://www.capterra.com/p/156685/Eyefinity-EHR/#Capterra___6437286)

KJ

Katie J.

Technician

> "Everything is laid out very plainly in EHR so it's easy to use."

[See full review](https://www.capterra.com/p/156685/Eyefinity-EHR/#Capterra___3811585)

AD

Ashley D.

Optician

> "Lack of of sympliciaty."

[See full review](https://www.capterra.com/p/156685/Eyefinity-EHR/#Capterra___6431722)

CE

Casey E.

Optometric Technician

> "Very user friendly and fast."

[See full review](https://www.capterra.com/p/156685/Eyefinity-EHR/#Capterra___3729500)

BD

Bonnie D.

Insurance Administrator

> "I have used several different Practice Management software over many years and EPM is by far..."

[See full review](https://www.capterra.com/p/156685/Eyefinity-EHR/#Capterra___6437286)

DH

Debbie H.

Office Manager

> "EPM is alot easier to use than our old system."

[See full review](https://www.capterra.com/p/156685/Eyefinity-EHR/#Capterra___2342890)

BD

Bonnie D.

Insurance Administrator

> "Lack of knowledge of EF customer support."

[See full review](https://www.capterra.com/p/156685/Eyefinity-EHR/#Capterra___6437286)

DH

Debbie H.

Office Manager

> "Very helpful."

[See full review](https://www.capterra.com/p/156685/Eyefinity-EHR/#Capterra___2342890)

AD

Ashley D.

Optician

> "It has been terrible and nobody has been very helpful at all."

[See full review](https://www.capterra.com/p/156685/Eyefinity-EHR/#Capterra___6431722)

[View Reviews](https://www.capterra.com/p/156685/Eyefinity-EHR/reviews/)

## User interface

[Crystal Practice Management](https://www.capterra.com/p/91368/Crystal-Practice-Management/)

4.23 (26)

[Eyefinity Encompass](https://www.capterra.com/p/156685/Eyefinity-EHR/)

3.68 (68)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Crystal Practice Management

25/34

-   Activity Dashboard
-   AI Copilot
-   Appointment Management
-   Calendar Management
-   Charting
-   Claims Management
-   Client Management
-   Client Portal
-   Customizable Branding
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Electronic Payments
-   Email Reminders
-   E-Prescribing
-   Forms Management
-   For Optometrists
-   Generative AI
-   HIPAA Compliant
-   Insurance Management
-   Inventory Management
-   Multi-Location
-   Patient Records Management
-   Recall Tracking
-   Records Management
-   Reminders
-   Reporting & Statistics
-   Scheduling
-   Self Service Portal
-   SMS Messaging
-   SOAP notes
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/91368/Crystal-Practice-Management/#features)

Eyefinity Encompass

Top features

32/34

-   Activity Dashboard
-   AI Copilot
-   Appointment Management
-   Calendar Management
-   Charting
-   Claims Management
-   Client Management
-   Client Portal
-   Customizable Branding
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Electronic Payments
-   Email Reminders
-   E-Prescribing
-   Forms Management
-   For Optometrists
-   Generative AI
-   HIPAA Compliant
-   Insurance Management
-   Inventory Management
-   Multi-Location
-   Patient Records Management
-   Recall Tracking
-   Records Management
-   Reminders
-   Reporting & Statistics
-   Scheduling
-   Self Service Portal
-   SMS Messaging
-   SOAP notes
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/156685/Eyefinity-EHR/#features)

### Recognition

No recognitions have been awarded to Crystal Practice Management

No recognitions have been awarded to Eyefinity Encompass

### Deployment & support

Crystal Practice Management

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Eyefinity Encompass

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Crystal Practice Management

-   By Abeo Solutions
-   Located in United States
-   Founded in 2001

Eyefinity Encompass

-   By Eyefinity
-   Located in United States
-   Founded in 2000

## Popular Comparisons

[Crystal Practice Management](https://www.capterra.com/p/91368/Crystal-Practice-Management/)[4.23 (26)](https://www.capterra.com/p/91368/Crystal-Practice-Management/reviews/)

vs

[RevolutionEHR](https://www.capterra.com/p/124589/RevolutionEHR/)[4.51 (203)](https://www.capterra.com/p/124589/RevolutionEHR/reviews/)

$365/month

Price

$319/month

4.2

Features

4.4

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/91368-124589/Crystal-Practice-Management-vs-RevolutionEHR)

[Eyefinity Encompass](https://www.capterra.com/p/156685/Eyefinity-EHR/)[3.68 (68)](https://www.capterra.com/p/156685/Eyefinity-EHR/reviews/)

vs

[RevolutionEHR](https://www.capterra.com/p/124589/RevolutionEHR/)[4.51 (203)](https://www.capterra.com/p/124589/RevolutionEHR/reviews/)

Contact vendor for pricing

Price

$319/month

3.6

Features

4.4

3.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/124589-156685/RevolutionEHR-vs-Eyefinity-EHR)

[Eyefinity Encompass](https://www.capterra.com/p/156685/Eyefinity-EHR/)[3.68 (68)](https://www.capterra.com/p/156685/Eyefinity-EHR/reviews/)

vs

[Liquid EHR](https://www.capterra.com/p/143827/Liquid-EHR/)[4.79 (56)](https://www.capterra.com/p/143827/Liquid-EHR/reviews/)

Contact vendor for pricing

Price

$199/month

3.6

Features

4.6

3.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/143827-156685/Liquid-EHR-vs-Eyefinity-EHR)