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SoftExpert Suite vs SmartProcess: Which is a better fit?

Updated on January 26th, 2025
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Summary
Key features rated by users
Features selected based on 1,978 reviews from Business Process Management users.
% Fit
Not enough reviews
Feature ratings
Customizable Fields
--
Workflow Management
4.6
Real-Time Data
--
Business Process Automation
4.4
Activity Dashboard
4.7
% Fit
Missing features
Not enough reviews
Feature ratings
Customizable Fields
NA
Workflow Management
4.4
Real-Time Data
NA
Business Process Automation
5.0
Activity Dashboard
--
User satisfaction
4.6
User reviews83
Ease of use
4.3
Functionality
4.5
Value for money
4.3
Customer support
4.5
4.4
User reviews25
Ease of use
4.0
Functionality
4.2
Value for money
4.4
Customer support
4.6
Price starts from
--
Monthly subscription
Free version
Free trial
Not provided by vendor
Free version
Free trial
Best for

Companies looking to maximize effectiveness and performance. Through its friendly, modular and intuitive interface, the solution is suitable for any department and segment.

Any company looking for Business Process Management Software or Quality Management Software. Its intuitive interface and workflow functions makes it suitable for any business.

User reviews
pros & cons
1 / 4
View Reviews
1 / 3
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
91596
5 screenshots
119097
2 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

SoftExpert Suite

Top Features
46/48
  • CRM
  • Templates
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Business Process Automation
  • Business Process Control
  • Calendar Management
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Configurable Workflow
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Visualization
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Forms Automation
  • Forms Management
  • Graphical Workflow Editor
  • Mobile Access
  • Monitoring
  • No-Code
  • Process Change Tracking
  • Process Modeling & Designing
  • Real-Time Data
  • Real-Time Reporting
  • Real-Time Updates
  • Reporting/Analytics
  • Role-Based Permissions
  • Rules-Based Workflow
  • Single Sign On
  • Task Management
  • Task Progress Tracking
  • Third-Party Integrations
  • User Management
  • Version Control
  • Workflow Management
See All features
Hide Business Process Management Software Features -

SmartProcess

41/48
Show Business Process Management Software Features +

SoftExpert Suite

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SmartProcess

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SoftExpert Suite
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
SmartProcess
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
SoftExpert Suite
  • By SoftExpert
  • Located in Brazil
  • Founded in 1995
SmartProcess
  • By CWA
  • Located in Germany
  • Founded in 1999
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