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Companies looking to maximize effectiveness and performance. Through its friendly, modular and intuitive interface, the solution is suitable for any department and segment.
Any company looking for Business Process Management Software or Quality Management Software. Its intuitive interface and workflow functions makes it suitable for any business.
He is very responsive, helpful, and most importantly, extremely patient to help us get on track.
Had trouble printing out Organizational charts which I thought was odd. You can view the org chart online but not able to print it out in a PDF for instance for customers who ask for it.
It is perfect for managing customer complaints and compliance management. The customer service is fantastic.
When you need to integrate with Microsoft Word, it's a trouble, if you have different versions of MS Office, or have different Java versions.
There are rooms for improvement but knowing there is a roadmap in place and SE team listen the feedback, increases confidence and level of satisfaction.
It is a bit annoying to have to install the JNLP file whenever I open a document. It uses Java to control security into the documents.
I have never had an issue with the servers being down and the response time in answering questions have been great.
Opening a document always has a lag, could be a few seconds to half a minute, especially the first time of the day.
System is good and easy to implement. So far we are very pleased to the system and we are looking forward to develop more functionalities by workflows.
There are some weaknesses in system to allow users filter their tasks in home page to show only the tasks where instant actions are required.
The tool is very flexible, easy to use and pretty straightforward. It can easily be customized and provides a very good overview about all our processes.
I like the new front-end that came along with the update in June 2018. Especially the document management system is very handy and simplifies my job in the quality department.
The customisation options give a plenty of flexibility. Document management options are easy to use and great for organising controlled documents.
Prioritize real-user-identified key features according to your needs to find your best fit.
SoftExpert Suite
Top FeaturesSmartProcess
SoftExpert Suite
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SmartProcess
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