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Ideal for mid-sized to large organizations across most industries including finance, healthcare, and insurance sectors seeking a scalable solution to manage governance, risk, and compliance.
Companies looking to maximize effectiveness and performance. Through its friendly, modular and intuitive interface, the solution is suitable for any department and segment.
Our use of the solution is still a work in progress, but the experience has been great. LG personnel are supportive; The help desk is quick and responsive.
Not having a sandbox to test changes to workflows pre-production or a restore/undo button has been difficult for our teams to manage; making us hesitant to work on significant changes on our own.
The customization of the environment is amazing and never ceases to amaze me. It can be utilized by any industry and the flexibility is mind blowing.
Not having a free trial period is a crucial missing aspect of the platform, also not having a free version is a serious missing point too.
I like the flexibility to make changes to workflows, etc. to enable a continuous improvement model. In addition, the support team and leadership has been responsive to our needs.
Sometimes Controls trigger before the due date and missing notifications.
LogicGate is very user friendly and it is very nice that updates auto save.
The complexity of the system can grow with your business and your business' individual requirements. Our version of risk Cloud has developed over time along with the risk maturity of the business.
He is very responsive, helpful, and most importantly, extremely patient to help us get on track.
Had trouble printing out Organizational charts which I thought was odd. You can view the org chart online but not able to print it out in a PDF for instance for customers who ask for it.
It is perfect for managing customer complaints and compliance management. The customer service is fantastic.
When you need to integrate with Microsoft Word, it's a trouble, if you have different versions of MS Office, or have different Java versions.
There are rooms for improvement but knowing there is a roadmap in place and SE team listen the feedback, increases confidence and level of satisfaction.
It is a bit annoying to have to install the JNLP file whenever I open a document. It uses Java to control security into the documents.
I have never had an issue with the servers being down and the response time in answering questions have been great.
Opening a document always has a lag, could be a few seconds to half a minute, especially the first time of the day.
LogicGate Risk Cloud
SoftExpert Suite
Top FeaturesLogicGate Risk Cloud
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SoftExpert Suite
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