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better software since 1999
better software since 1999
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Customer-centric businesses that value customer feedback and leverage it to drive growth.
We had a wonderful experience with Survicate from start to finish. We really enjoyed the customization and ability to record partial responses.
I had some feedback on some features but it looks like they might take some time to implement them. Also, the fact that you loose you can't pool a report from all the surveys together is not ideal.
Easy to set up surveys and analyse them (with helpful visuals) and helpful and responsive user support & customer success teams.
We had 0 pain points with Survicate once it was up and running and integrated into our systems.
Survicate effectively solves our survey automation needs. We required a solution that could seamlessly integrate with our ESP and offer in-app survey capabilities, and Survicate delivers perfectly.
I believe this situation should be handled differently, considering we are legacy clients. While some incremental changes may be reasonable, it feels unfair to compel us to upgrade in this manner.
Being able to gather this kind of data and make it easy and fun for clients to provide feedback had a huge impact on our user experience and product journeys and roadmap plans.
Survicate is more limited and question options, quota design and analysis dashboard than similar vendors.
Prioritize real-user-identified key features according to your needs to find your best fit.
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