--- title: "Compare AppFolio Property Manager vs Escapia 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare AppFolio Property Manager and Escapia based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/92228-134081/AppFolio-Property-Manager-vs-Escapia" page_type: "comparison" language: "en" --- # AppFolio Property Manager vs Escapia Features and Cost Comparison Last updated September 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: AppFolio Property ManagerEscapia2/4 selected [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[4.5 (1,892)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/) [Escapia](https://www.capterra.com/p/134081/Escapia/)[4.6 (186)](https://www.capterra.com/p/134081/Escapia/reviews/) [## AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[4.5 (1,892)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/) Starting Price Contact vendor Value-for-Money 4.3 Functionality 4.3 Ease of Use 4.5 Customer Service 4.2 Reviews Sentiment Based on [1,892 reviews](#user-reviews) Positive 1,703 Neutral 110 Negative 79 [## Escapia](https://www.capterra.com/p/134081/Escapia/)[4.6 (186)](https://www.capterra.com/p/134081/Escapia/reviews/) Starting Price $10.00/month Value-for-Money 4.6 Functionality 4.5 Ease of Use 4.4 Customer Service 4.7 Reviews Sentiment DK SM CS Based on [186 reviews](#user-reviews) Positive 171 Neutral 8 Negative 7 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### WebRezPro 4.6 (218) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 94% of reviewers rated it above 4 stars * * * Highest Rated ### Condo Control 4.7 (245) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * ### Lodgify 4.5 (1,311) * * * Starting Price $14.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 91% of reviewers rated it above 4 stars * * * ### Buildium 4.5 (2,234) * * * Starting Price $62.00 Usage Based,Per Month Free Trial Free Version * * * User rating 92% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 4,200 reviews from property management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 69%Fit Missing features Feature ratings Channel Management NA Communication Management 3.9 Accounting 4.0 Financial Reporting 4.0 Document Management 4.1 72%Fit Not enough reviews Feature ratings Channel Management 4.4 Communication Management \-- Accounting 4.8 Financial Reporting 5.0 Document Management 4.0 User satisfaction User satisfaction 4.5 User reviews[1,892](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/) Ease of use 4.5 Functionality 4.3 Value for money 4.3 Customer support 4.2 User satisfaction 4.6 User reviews[186](https://www.capterra.com/p/134081/Escapia/reviews/) Ease of use 4.4 Functionality 4.5 Value for money 4.6 Customer support 4.7 Price starts from Price starts from \-- - Free version - Free trial Price starts from $10Usage Based, Per Month - Free version - Free trial Best for Best for Property managers, real estate investors, community associations, student housing operators, commercial property managers, and affordable housing providers. Best for Vacation rental property managers with 25+ units who seek powerful and modern productivity tools to help maximize revenue, automate management tasks, and streamline operations. ## User reviews Pros & cons MR Myles R. Clerk > "My overall experience with apfolio property manager would be a great one this app has made it easy for me and the other tenants to..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7153606) MA Mike A. HOA Board Member Homeowner > "They actually knew the business side of our HOA. Since AppFolio was implemented a by the management firm a few years ago, the staff..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7019762) Mallory T. Chef > "It is great because everything you need can be integrated, rent payments, work orders, user profiles and more." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7154840) MA Mike A. HOA Board Member Homeowner > "It has really crushed the personal interaction that our HOA used to have with the management firm whom we pay to over see the HOA. " [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7019762) MM Marilyn M. Property Manager > "One of the best features was the ability to complete move out inspection and attach photos through the mobil app!" [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6744336) KL Kate L. Bookkeeper > "Due to issues with the bank, the change was delayed in AppFolio & AF's response only made it worse." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___7099362) KS Kyle S. Property Manager > "The mobile app was mostly functional (after like 2 years) and allowed me to do almost everything I did on desktop on mobile as well." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6826715) VR Verified Reviewer President > "Bill payments struggle to default to the correct bank account, and multiple accounts mess up the balance sheet's Cash section." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6853747) SE Sofia E. Maintenance Supervisor > "For me it was definitely a learning curve as I had no previous experience with a property management software, however, thanks to the..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6515448) AW Ari W. President > "Everything...Zero support, horrible interface, useless AI. If you want to talk to a human it'll take you about a week (if they even..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6701429) LL Leah L. Renter > "I also like how you have the ability to communicate with your land lord and submit maintenance requests through the app." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6598425) AS Alison S. Office Manager > "The company I worked for did not use the banking and accounting elements of the software to their full potential, due difficulties..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6161084) NB NiKiya B. Property Management Coordinator > "Easy to read landlord statements, able to accept electronic payments, and vendor management as well as processing work orders." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6506534) MB Mike B. Manager > "The accounting system is clunky and needs constant work arounds" [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7056557) Angela B. Global Property Manager > "For business utilize other softwares for accounting, AppFolio makes it so much easier." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7052068) AM Arlene M. Assistant Property Manager > "I wish I had more customization options but a lot of the things that are lying they seem to eventually add." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6818005) SM Sam M. CEO > "Initially, AppFolio offered a user-friendly interface with features that helped streamline property management tasks like tracking..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6479161) VR Verified Reviewer President > "Customer support is awful, often taking weeks to reach a live person who escalates issues." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6853747) JH Jasmine H. Property Manager > "New lease, lease renewals with the offers piece of cake super easy super simple." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7089502) KS Kyle S. Property Manager > "For the most part I did not find that it was worth the initial investment, it required too much tinkering with to make fully..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6826715) JC Jordan C. Property Manager > "It gives us all the tools to provide a successful rental experience from lead to move out." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6775019) MB Mike B. Manager > "so if you are working on a project don't expect to complete the task anytime soon." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7056557) OC Olivia C. HR Associate > "I liked that it was easy to submit rent payments and we could get it automatically deduct it from our bank accounts." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6582010) MM Marilyn M. Property Manager > "At the time I was using the program, there was no way to do property while messaging." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6744336) RT Rob T. owner > "Every month I receive my statement from the AppFolio app, and I login to the software -- I find it easy to access a large amount of..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6016520) SS Scott S. Operations Manager > "AppFolio has also been difficult to work with on solutions that we expect with our management software." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___6659267) AM Angelique M. Management > "I really have no comment complaints it’s useful convenient way to communicate quicker and in a timely manner" [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6784573) LM Leah M. Executive Editor > "It's a simple website, but this has overly complicated things for no reason." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___7074962) Panashe B. IT Specialist > "AppFolio Property Manager streamlines tasks efficiently with excellent rent collection and maintenance tracking." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6003794) JA Joseph A. member > "They raise prices every year" [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___7089836) MK Mike K. CEO > "AppFolio simply works. Or should I say that it works simply. Whenever you're purchasing software the folks that are in charge of..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6004686) JV John V. Property Manager > "I emailed and called numerous times with no responses." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___7070621) TM Tammy M. Property Manager > "AppFolio allows me to access my tenants and their information with a click of a button." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6027171) JV John V. Property Manager > "Customer service is not existent." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___7070621) VR Verified Reviewer Real Estate Agent > "It's truly a great tool for property managers and landlords to stay on the same page and for landlords to stay in control of their..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6306330) RT Rob T. owner > "Sometimes, I get too much information -- a property report for the month can be pages long, and while that is sometimes helpful, at..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6016520) AS Alla S. Director > "AppFolio offers a wide range of tools and functionalities that cover every aspect of property management" [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6273901) JC James C. Director > "could be difficult to get a response from their contact people" [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6587594) ZC Zuilma C. Property Manager > "The time efficiency has been a huge plus as well" [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6674669) David B. Owner > "The first 6 months will require plenty of support from their support team (because of how confusing appfolio is), however their team..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#GetApp___6180513) JC James C. Director > "easy to make payments directly from my bank account" [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6587594) PK Pamela K. Accountant > "Appfolio has removed their customer support." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7000534) AS Alla S. Director > "The software has proven to be a valuable asset in streamlining my property management processes and improving overall efficiency" [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6273901) RC Royce C. Software Reviewer > "Didn't want to take partial payments" [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6752470) SP Susan P. Financial, Real Estate & Software Consultant > "We are able to compare our operations month-over-month, quarter-over-quarter, and year-over-year to provide more accurate budgeting,..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___4660728) CW Celine W. Marketing Assistant > "We could not get access or get a hold of someone to give us access to edit the property websites." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6241491) MA Mike A. HOA Board Member Homeowner > "It is easy to access from anywhere. " [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7019762) BL Barb L. production manager > "Accepting payments as they never could figure out the auto pay and also even making a payment was hard" [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6306223) Angela B. Global Property Manager > "great response and the onboarding is super easy." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7052068) AA Aria A. Broker > "They recently switched to some sort of AI for customer support--and I didn't think it was possible to get worse--but I have given up..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___6187962) RC Roy C. Director > "Very straight forward menus and navigation." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6588971) JM Jim M. President > "The lack of focus on single family managers and the poor customer service has become a problem." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___6179720) JB John B. supervisor > "We have a gigantic client base, and AppFolio licenses us to manage their portfolio from upkeep directly down to accounting and..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___4635249) AC Ashley C. Property Manager > "There isn't customer support available you have to put in tickets and then you get answered days later." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___5027162) BJ Brandon J. PMO > "I love the ability to access information about my Lease agreement,Billing,Documents,Scheduling maintenance and getting information i..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___3838104) Panashe B. IT Specialist > "AppFolio's support can be inconsistent, occasionally causing delays in issue resolution." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6003794) LD Leif D. Broker > "Wonderful customer support and help with any errors and questions, but it still took a long time to get used to all the information. " [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6150725) David B. Owner > "They make cancelling very difficult -- Writing this review is the last bit of energy and time this company will take from us." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#GetApp___6180513) SL Shawn L. Accounting Manager > "Ease of Use, Ability to Cut Checks, Ability to Use Anywhere With the Internet, No Need to Go to the Office Every Day, Owner's..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___4590167) SM Sam M. CEO > "This caused major disruptions in our operations and inconvenienced our tenants." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6479161) AD Annette D. Recovery Coach specialist > "I like that I'm able to do everything from this App such as pay rent contact management and see payments that were made." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___4218023) PP Paul P. Analyst > "Granted this could also be tied to the actual information being put in, but I find it difficult at times to find my important tax,..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___4581186) MM Marilyn M. Property Manager > "AppFolio is a user friendly program. " [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6744336) AA Aria A. Broker > "I have to figure it out myself or find a work-around. And during all that time, their prices have gone up. " [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___6187962) MW Mackenzie W. Property Manager > "Awesome, it is easy to use, report, and send to tenants" [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6657700) ML Madison L. Business Development Manager > "It can be a pain to upload documents into work orders" [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6477431) VR Vicky R. Office Manager > "We are able to pay rent with a click of a button." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6486312) AB Ashle B. Assistant Association Manager > "The violation field entry is my least favorite because it takes too long in the field to write up a violation and queue it for the..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___4841581) TM Tammy M. Property Manager > "AppFolio has been the easiest to navigate to get me the information I need and easy to use to manage all my properties." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6027171) RM Rolanda M. Consultant > "The charging of using it is nuts. When you pay what you do now for rent" [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6057734) AS Alison S. Office Manager > "We liked that tenants were able to pay their rent at 7-11." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6161084) AS Alison S. Office Manager > "This made accounting/reconciliation difficult." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6161084) AM Alfiya M. Software Engineer > "The reports are useful for documentation purposes" [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___6456967) NP Nora P. Property Manager > "You can't get trough on the phone plus AppFolio recently made changes so that you can't get through to the Chat Line. " [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#GetApp___4797486) SV Sharrell V. Care Coordination Recruiting > "the layout is bright and easy to use, and it makes it convenient to make payments and keep track of them." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6465576) AA Aria A. Broker > "Their customer service is so bad, it's legendary. " [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___6187962) OK Obaid K. Property Manager > "Using numerous other property management software, this was my lease favorite." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6333610) RB Regis B. President > "We ran owner distributions and many were left with negative numbers and no one at AF could tell us why." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___4627648) BW Belinda W. EVS > "The best part of Appfolio, in my opinion, is the customer service. Whenever I have had a question or needed help with something, the..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___4383459) MN Matthew N. Controller > "Financial Reporting Templates - Hard to create department financials" [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___3886720) TM Tammy M. Property Manager > "The explanations are clear, concise, easy to follow, and make sense. " [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6027171) AA Adam A. Associate > "The Zillow syndication is not intuitive." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___3314184) CB Cathy B. marketing director > "Very intuitive - not difficult to figure out how to complete various tasks." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___3103650) JW Jennifer W. Director of Property Management > "Integration but I really have nothing that is a blunt dislike at this point." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___3570487) TH Tim H. General Manager > "It is very intuitive, there is only one role and it is really quick and easy to learn." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___3565795) SM Shelley M. Chief Administrative Officer > "The integration with the existing business was difficult and incomplete." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___2836666) WC Wess C. Broker/Owner > "Intuitive and easy to teach to new staff" [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___2570063) LM Leah M. Executive Editor > "It's a simple website, but this has overly complicated things for no reason." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___7074962) JW Jennifer W. Director of Property Management > "This has been very helpful to me- 10 years ago the integration was awful and I had to go in and do it all by hand to correct errors." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___3570487) VR Verified Reviewer President > "Customer support is awful, often taking weeks to reach a live person who escalates issues." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6853747) ST Shannon T. Marketing Property Coordinator > "I love the integration for all of our departments within our company. " [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___3157345) KS Kyle S. Property Manager > "For the most part I did not find that it was worth the initial investment, it required too much tinkering with to make fully..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6826715) KS Kyle S. Property Manager > "The mobile app was mostly functional (after like 2 years) and allowed me to do almost everything I did on desktop on mobile as well." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6826715) JV John V. Property Manager > "Customer service is not existent." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___7070621) MM Marilyn M. Property Manager > "AppFolio is a user friendly program. " [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6744336) David B. Owner > "The first 6 months will require plenty of support from their support team (because of how confusing appfolio is), however their team..." [See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#GetApp___6180513) [View Reviews](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/) DK David K. Owner > "They improved the product continually and made it easier to communicate with guests, manage our operations, and overall..." [See full review](https://www.capterra.com/p/134081/Escapia/#Capterra___7091477) BD Ben D. Partner > "Various platforms and add ons are not as tightly integrated as we would like, including integration with Airbnb and other..." [See full review](https://www.capterra.com/p/134081/Escapia/#Capterra___6819411) SM Shay M. Property Manager > "Excellent product, we have an expert that has learned the product and we rely on her for most of our support but the help..." [See full review](https://www.capterra.com/p/134081/Escapia/#Capterra___6707406) MG Mika G. Owner Operator > "I have also had credit card processing issues over the years. Although it has gotten better, it is still a weakness of..." [See full review](https://www.capterra.com/p/134081/Escapia/#Capterra___6674904) CS Charlotte S. Customer Relations > "Escapia is streamline, efficient & covers all the bases for interaction, follow up, & data control." [See full review](https://www.capterra.com/p/134081/Escapia/#Capterra___6678370) AS Angie S. Hospitality and Growth Strategies Dept. Manager > "We’ve encountered occasional bugs and performance hiccups, and sometimes support response times could be improved." [See full review](https://www.capterra.com/p/134081/Escapia/#Capterra___6701067) MG Mika G. Owner Operator > "They are beginning to bridge the gap with AirBnB which is very exciting and also link nicely to softwares we use such as..." [See full review](https://www.capterra.com/p/134081/Escapia/#Capterra___6674904) CV Charline V. owner > "Escapia does not let 3rd parties integrate, they don't have an open API" [See full review](https://www.capterra.com/p/134081/Escapia/#Capterra___6692879) SA Sahra A. Director of Operations > "It seamlessly integrates with numerous industry partners, simplifying the integration process." [See full review](https://www.capterra.com/p/134081/Escapia/#Capterra___6671067) SN Sarah N. General Manager > "Some issues with API websites and should have better options for module websites." [See full review](https://www.capterra.com/p/134081/Escapia/#Capterra___6820557) CL Cathy L. CEO > "We also value the many integrations available to help us take advantage of as many OTA's as possible." [See full review](https://www.capterra.com/p/134081/Escapia/#Capterra___6817914) MG Mika G. Owner Operator > "Other disappointing thing is that often we the client have to go back and remedy these issues even though we are not the..." [See full review](https://www.capterra.com/p/134081/Escapia/#Capterra___6674904) DP Donna P. Management > "Escapia is extremely user friendly. If a question occurs it is easily researched in the tutorials and always a quick..." [See full review](https://www.capterra.com/p/134081/Escapia/#Capterra___6731293) HP Helen P. Owner > "Some processes were manual during the migration process that was very time consuming." [See full review](https://www.capterra.com/p/134081/Escapia/#Capterra___6664493) MJ Melba J. Owner > "I don't have much interaction with support but when I do need something i get fairly quick response and help to resolve..." [See full review](https://www.capterra.com/p/134081/Escapia/#Capterra___6673684) CL Cathy L. CEO > "Correspondence is the weakest aspect. " [See full review](https://www.capterra.com/p/134081/Escapia/#Capterra___6817914) MG Mika G. Owner Operator > "This software is excellent (generally) for accounting and keeping proper Trust accounting. " [See full review](https://www.capterra.com/p/134081/Escapia/#Capterra___6674904) JG Jessica G. Owner and Principal Broker > "Correspondence doesn't allow uploads of PDFs so our 'letters' look glitchy." [See full review](https://www.capterra.com/p/134081/Escapia/#Capterra___6168178) MK Matt K. Reservationist > "I love the ability to manage communications through text or email." [See full review](https://www.capterra.com/p/134081/Escapia/#Capterra___6686102) GC Greg C. Dir of Reservations > "New coding is clunky." [See full review](https://www.capterra.com/p/134081/Escapia/#Capterra___6791468) MG Mika G. Owner Operator > "Star Employees - I would like to point out in addition to Australia and New Zealand based support previously mentioned a..." [See full review](https://www.capterra.com/p/134081/Escapia/#Capterra___6674904) RA Ralph A. owner > "I just wish that we would be notified when there are issues, so we don't spend hours trying to figure things out before..." [See full review](https://www.capterra.com/p/134081/Escapia/#Capterra___6017924) BS Brian S. President > "Also, we have developed deep professional relationships with our Escapia team members and they have been invaluable to..." [See full review](https://www.capterra.com/p/134081/Escapia/#Capterra___6659409) CG Cristina G. Operations Manager > "So if it wasn't for the Escapia support team coming to the rescue during those times, my rating would probably not be as..." [See full review](https://www.capterra.com/p/134081/Escapia/#Capterra___6179915) PG Paula G. Owner > "With Escapia, I can focus on delivering exceptional experiences to my guests, knowing that my property management needs..." [See full review](https://www.capterra.com/p/134081/Escapia/#Capterra___6196448) JS Jeremy S. Principal > "Inflexible in certain areas. " [See full review](https://www.capterra.com/p/134081/Escapia/#Capterra___6186632) HP Helen P. Owner > "It offers the complete package to operate my business." [See full review](https://www.capterra.com/p/134081/Escapia/#Capterra___6664493) RA Ralph A. owner > "Escapia is not very user friendly and is not easy to learn. " [See full review](https://www.capterra.com/p/134081/Escapia/#Capterra___6017924) TA Tyler A. Owner > "They have international hours of support so if you find yourself working late into the evening after a busy day and run..." [See full review](https://www.capterra.com/p/134081/Escapia/#Capterra___6175496) CS Cynthia S. General Manager > "For instance over 60,000.00 disappearing from the bank reconciliation and it has been almost a week and I have heard from..." [See full review](https://www.capterra.com/p/134081/Escapia/#SoftwareAdvice___3465150) HC Heather C. Accounting Manager > "The integration with many channel partners allows us to maximize our properties exposure and secure the best renters. " [See full review](https://www.capterra.com/p/134081/Escapia/#Capterra___6167977) GG Gerardo G. Controller > "The pricing module is not friendly and cumbersome." [See full review](https://www.capterra.com/p/134081/Escapia/#Capterra___3410089) JE Jessica E. Operations Manager > "The ease of use, particularly the global search function, is the most frequently used and favorite feature." [See full review](https://www.capterra.com/p/134081/Escapia/#Capterra___6695292) CS Cynthia S. General Manager > "It is impossible to get help when you need it. " [See full review](https://www.capterra.com/p/134081/Escapia/#SoftwareAdvice___3465150) MG Mika G. Owner Operator > "May not be the prettiest interface, but it is very functional and solid once learned how to use." [See full review](https://www.capterra.com/p/134081/Escapia/#Capterra___6674904) JW John W. Operations Coordinator > "The unit integration navigation still feels clunky." [See full review](https://www.capterra.com/p/134081/Escapia/#Capterra___2475431) KR Kim R. Owner > "We use the customer support option frequently and appreciate their help." [See full review](https://www.capterra.com/p/134081/Escapia/#Capterra___6659490) GC Greg C. Dir of Reservations > "New coding is clunky." [See full review](https://www.capterra.com/p/134081/Escapia/#Capterra___6791468) BE Barry E. Owner Manager > "We are working to fully integrate Escapia into our business." [See full review](https://www.capterra.com/p/134081/Escapia/#Capterra___6791181) JW John W. Operations Coordinator > "The unit integration navigation still feels clunky." [See full review](https://www.capterra.com/p/134081/Escapia/#Capterra___2475431) LM Lanier M. Partner > "Holly is probably my favorite part and her help and availibilty is phenomal. " [See full review](https://www.capterra.com/p/134081/Escapia/#Capterra___6810013) BD Ben D. Partner > "Various platforms and add ons are not as tightly integrated as we would like, including integration with Airbnb and other..." [See full review](https://www.capterra.com/p/134081/Escapia/#Capterra___6819411) NG Narene G. Principal Licensee > "I like that the team are always working to improve the product so that it works best for our needs." [See full review](https://www.capterra.com/p/134081/Escapia/#Capterra___6688712) CV Charline V. owner > "Escapia does not let 3rd parties integrate, they don't have an open API" [See full review](https://www.capterra.com/p/134081/Escapia/#Capterra___6692879) TM Tim M. Manager Owner > "Integration with VRBO is a big plus." [See full review](https://www.capterra.com/p/134081/Escapia/#Capterra___6671009) JW John W. Operations Coordinator > "The unit integration navigation still feels clunky." [See full review](https://www.capterra.com/p/134081/Escapia/#Capterra___2475431) PS Pago S. Property Manager > "We love the new Escapia Connect being integrated through Escapia, that makes it so quick to connect to the platforms." [See full review](https://www.capterra.com/p/134081/Escapia/#Capterra___6481716) GC Greg C. Dir of Reservations > "New coding is clunky." [See full review](https://www.capterra.com/p/134081/Escapia/#Capterra___6791468) PS Pago S. Property Manager > "The new Communication page is good but should have a 'SENT' window so you can see what messages / emails have been sent..." [See full review](https://www.capterra.com/p/134081/Escapia/#Capterra___6481716) RA Ralph A. owner > "Escapia is not very user friendly and is not easy to learn. " [See full review](https://www.capterra.com/p/134081/Escapia/#Capterra___6017924) BD Ben D. Partner > "Escapia is an excellent product and provides exceptional value for the cost. " [See full review](https://www.capterra.com/p/134081/Escapia/#Capterra___6819411) CS Cynthia S. General Manager > "It is impossible to get help when you need it. " [See full review](https://www.capterra.com/p/134081/Escapia/#SoftwareAdvice___3465150) JG Jessica G. Owner and Principal Broker > "In the end we chose Escapia because the Trust Accounting is reliable and trustworthy and it has most of the functionality..." [See full review](https://www.capterra.com/p/134081/Escapia/#Capterra___6168178) AS Angie S. Hospitality and Growth Strategies Dept. Manager > "We’ve encountered occasional bugs and performance hiccups, and sometimes support response times could be improved." [See full review](https://www.capterra.com/p/134081/Escapia/#Capterra___6701067) MB Melanie B. Director of Reservations > "The trust accounting capabilities within the system has greatly improved the speed and accuracy in which we complete our..." [See full review](https://www.capterra.com/p/134081/Escapia/#Capterra___4593123) RA Ralph A. owner > "I just wish that we would be notified when there are issues, so we don't spend hours trying to figure things out before..." [See full review](https://www.capterra.com/p/134081/Escapia/#Capterra___6017924) TA Tyler A. Owner > "We have been able to double our business in less than a year, and we wouldn't have had the confidence to take on that..." [See full review](https://www.capterra.com/p/134081/Escapia/#Capterra___6175496) CG Cristina G. Operations Manager > "So if it wasn't for the Escapia support team coming to the rescue during those times, my rating would probably not be as..." [See full review](https://www.capterra.com/p/134081/Escapia/#Capterra___6179915) [View Reviews](https://www.capterra.com/p/134081/Escapia/reviews/) ## User interface [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) 4.51 (1,892) [Escapia](https://www.capterra.com/p/134081/Escapia/) 4.63 (186) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Accounting 207 Important Accounting Module 150 Important Activity Dashboard 120 Important AppFolio Property Manager Top features 26/50 - Accounting - Accounting Module - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - Amenity Management - API - Autonomous Task Execution - Background Screening - Billing & Invoicing - Budget Tracking - Building Announcements - Calendar Management - Certificates of Insurance (COI) - Channel Management - Client/Property Matching - Commercial Properties - Communication Management - Company Financials - Complaint Management - Contact Management - Contract/License Management - Credit Card Processing - Credit Check - Cross-system Integration - Customizable Branding - Dashboard - Data Import/Export - Decision Making - Digital Signature - Discussions/Forums - Document Management - Document Storage - Drag & Drop - Dynamic Pricing - Electronic Payments - Electronic Signature - Expense Tracking - Faculty/Staff Management - File Sharing - Financial Management - Financial Reporting - For Commercial Real Estate - For Hospitality Industry - For Property Managers - For Real Estate - For Residential - Generative AI - Guest Tracking [See all features](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#features) Escapia 18/50 - Accounting - Accounting Module - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - Amenity Management - API - Autonomous Task Execution - Background Screening - Billing & Invoicing - Budget Tracking - Building Announcements - Calendar Management - Certificates of Insurance (COI) - Channel Management - Client/Property Matching - Commercial Properties - Communication Management - Company Financials - Complaint Management - Contact Management - Contract/License Management - Credit Card Processing - Credit Check - Cross-system Integration - Customizable Branding - Dashboard - Data Import/Export - Decision Making - Digital Signature - Discussions/Forums - Document Management - Document Storage - Drag & Drop - Dynamic Pricing - Electronic Payments - Electronic Signature - Expense Tracking - Faculty/Staff Management - File Sharing - Financial Management - Financial Reporting - For Commercial Real Estate - For Hospitality Industry - For Property Managers - For Real Estate - For Residential - Generative AI - Guest Tracking [See all features](https://www.capterra.com/p/134081/Escapia/#features) ### Recognition No recognitions have been awarded to AppFolio Property Manager Escapia Best Value Vacation Rental Software (2025)  Best Value Vacation Rental Software (2024)  ### Deployment & support AppFolio Property Manager Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Escapia Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details AppFolio Property Manager - By AppFolio - Located in United States - Founded in 2006 Escapia - By Escapia - Located in United States - Founded in 2002 ## Popular Comparisons [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[4.51 (1,892)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/) vs [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[4.48 (2,234)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Contact vendor for pricing Price $62/month 4.3 Features 4.3 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/47428-92228/Buildium-Property-Management-Software-vs-AppFolio-Property-Manager) [Escapia](https://www.capterra.com/p/134081/Escapia/)[4.63 (186)](https://www.capterra.com/p/134081/Escapia/reviews/) vs [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.76 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) $10/month Price Contact vendor for pricing 4.5 Features 4.6 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/134081-152433/Escapia-vs-Hostaway) [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[4.51 (1,892)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/) vs [DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)[4.83 (715)](https://www.capterra.com/p/211768/DoorLoop/reviews/) Contact vendor for pricing Price $69/month 4.3 Features 4.7 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/92228-211768/AppFolio-Property-Manager-vs-DoorLoop) [Escapia](https://www.capterra.com/p/134081/Escapia/)[4.63 (186)](https://www.capterra.com/p/134081/Escapia/reviews/) vs [Lodgify](https://www.capterra.com/p/131924/Lodgify/)[4.54 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/) $10/month Price $14/month 4.5 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/131924-134081/Lodgify-vs-Escapia) [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[4.51 (1,892)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/) vs [Innago](https://www.capterra.com/p/166893/Innago/)[4.86 (532)](https://www.capterra.com/p/166893/Innago/reviews/) Contact vendor for pricing Price $0 4.3 Features 4.8 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/92228-166893/AppFolio-Property-Manager-vs-Innago) [Escapia](https://www.capterra.com/p/134081/Escapia/)[4.63 (186)](https://www.capterra.com/p/134081/Escapia/reviews/) vs [Guesty](https://www.capterra.com/p/159377/Guesty/)[4.43 (485)](https://www.capterra.com/p/159377/Guesty/reviews/) $10/month Price $23/month 4.5 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/134081-159377/Escapia-vs-Guesty) [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[4.51 (1,892)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/) vs [ResMan](https://www.capterra.com/p/135182/ResMan/)[4.64 (602)](https://www.capterra.com/p/135182/ResMan/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.6 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/92228-135182/AppFolio-Property-Manager-vs-ResMan) [Escapia](https://www.capterra.com/p/134081/Escapia/)[4.63 (186)](https://www.capterra.com/p/134081/Escapia/reviews/) vs [Breezeway](https://www.capterra.com/p/186514/Breezeway/)[4.56 (196)](https://www.capterra.com/p/186514/Breezeway/reviews/) $10/month Price $6/month 4.5 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/134081-186514/Escapia-vs-Breezeway) [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[4.51 (1,892)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/) vs [Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/)[4.63 (651)](https://www.capterra.com/p/2732/Rent-Manager/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.5 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/2732-92228/Rent-Manager-vs-AppFolio-Property-Manager) [Escapia](https://www.capterra.com/p/134081/Escapia/)[4.63 (186)](https://www.capterra.com/p/134081/Escapia/reviews/) vs [Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/)[4.67 (548)](https://www.capterra.com/p/169863/Your-Porter-App/reviews/) $10/month Price $16/month 4.5 Features 4.6 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/134081-169863/Escapia-vs-Your-Porter-App) [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[4.51 (1,892)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/) vs [Entrata](https://www.capterra.com/p/20372/Entrata/)[4.57 (444)](https://www.capterra.com/p/20372/Entrata/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.5 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/20372-92228/Entrata-vs-AppFolio-Property-Manager) [Escapia](https://www.capterra.com/p/134081/Escapia/)[4.63 (186)](https://www.capterra.com/p/134081/Escapia/reviews/) vs [OwnerRez](https://www.capterra.com/p/100831/OwnerRez/)[4.94 (271)](https://www.capterra.com/p/100831/OwnerRez/reviews/) $10/month Price $40/month 4.5 Features 4.9 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/100831-134081/OwnerRez-vs-Escapia)