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Residential, student housing, commercial, community association, and mixed portfolio property managers that manage 50+ units.
Our software products are tailored to multiple industries, including residential, commercial, and corporate housing properties. Serving U.S and Canada
The entire staff at Appfolio was so friendly and encourging during the short transition and the tutorials were awesome. It changed my life and my staff love using Appfolio.
Going through and adding charges to every account we set up is inconvenient, and leaves a large room for human error.
The ability to run reports for our clients and send them via the system, ease of communicating with boards and owners, excellent web site support, very good technical support.
Inventory was never accounted for and would come up missing. We are in the process of putting our inventory in Appfolio so there is accountability when things come up missing.
Whenever I have had a question, the tech support has been outstanding and they often go the extra mile to make my job easier. Love the dashboard where everything can be seen at a glance.
When we choose the software, we thought because it was marketed as something that handled "NYC DHCR" leases but that's is misleading.
I do enjoy it, the customer services has been amazing to work with. We are still getting used to the program, and how to best use it.
Totally closed system (no open API), so it's impossible to integrate other things with. Their in-house call center is expensive and poor value for the money, considering wait times.
If I have an issue he is there and resolves it by the next day. I love the customer service and appreciate his helpfulness and always there to be assistance with any questions I have.
There is no place to submit my payment. Your wasting my time just because I don't have a 100 character review.
We have used Landlord Tracks for over a year and love the software and their great, responsive customer service.
There is no running balance on the account. Categories for each transaction should be included so that a yearly report (missing also) can be generated for income tax purposes.
I'm still getting used to using it, but I love they have a user guide to help you out. I also love that you can do tenant screening.
Inability to sort Invoices by status. Unable to get Reoccurring Transactions (Tasks) to work.
The integration of the marketing is awesome. I click publish and it goes to websites that are the most popular where tenants are and I get quick results on tenants.
I can't believe I have to go through all this to make a payment. Getting frustrated here.
Melanie: Hi, my name's Melanie. I'm a controller at Blue Marble Development, and I give AppFolio property management, a rating of five out of five. Prior to using AppFolio, we used QuickBooks Desktop Premier, and it just wasn't working for our company because it didn't have enough property management availabilities and tasks that needed to be done with property management. We couldn't record it very well in QuickBooks, so we started looking for a new program, and AppFolio was the one that we decided to go with. We decided to go with AppFolio because it is a great property management program. It has every task that you need to do. It's very user-friendly, and it just was a very easy transition from QuickBooks into AppFolio. We love it. Getting started with AppFolio was very simple. The customer service team was great in assisting us in getting it implemented, and it was just a really easy transition for our company. I highly recommend AppFolio. And any advice that I would give for anybody going into this program is really just to have a close contact with customer service. They work great with you, and they're available to answer any of your questions. It's a really great program, and I highly recommend it.
AppFolio Property Manager
LandlordTracks
Top FeaturesAppFolio Property Manager
LandlordTracks
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