---
title: "Compare AppFolio Property Manager vs Hemlane 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare AppFolio Property Manager and Hemlane based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/92228-147198/AppFolio-Property-Manager-vs-Hemlane"
page_type: "comparison"
language: "en"
---

# AppFolio Property Manager vs Hemlane Features and Cost Comparison

Last updated September 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

AppFolio Property ManagerHemlane2/4 selected

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[4.5 (1,892)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/)

[Hemlane](https://www.capterra.com/p/147198/Hemlane/)[4.8 (226)](https://www.capterra.com/p/147198/Hemlane/reviews/)

[## AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[4.5 (1,892)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.5

Customer Service

4.2

Reviews Sentiment

Based on [1,892 reviews](#user-reviews)

Positive

1,703

Neutral

110

Negative

79

[## Hemlane](https://www.capterra.com/p/147198/Hemlane/)[4.8 (226)](https://www.capterra.com/p/147198/Hemlane/reviews/)

Starting Price

$36.50/month

Value-for-Money

4.8

Functionality

4.6

Ease of Use

4.7

Customer Service

4.8

Reviews Sentiment

Based on [226 reviews](#user-reviews)

Positive

220

Neutral

4

Negative

2

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

Highest Rated

### Condo Control

4.7 (245)

* * *

Starting Price

Contact vendor for pricing

Free Trial

Free Version

* * *

User rating

96%

of reviewers  
rated it above 4 stars

* * *

### Hostaway

4.8 (1,623)

* * *

Starting Price

Contact vendor for pricing

Free Trial

Free Version

* * *

User rating

95%

of reviewers  
rated it above 4 stars

* * *

### Guesty

4.4 (485)

* * *

Starting Price

$23.00

Other,Per Month

Free Trial

Free Version

* * *

User rating

86%

of reviewers  
rated it above 4 stars

* * *

### Entrata

4.6 (444)

* * *

Starting Price

Contact vendor for pricing

Free Trial

Free Version

* * *

User rating

94%

of reviewers  
rated it above 4 stars

* * *

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 4,200 reviews from property management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

69%Fit

Missing features

Feature ratings

Channel Management

NA

Communication Management

3.9

Accounting

4.0

Financial Reporting

4.0

Document Management

4.1

72%Fit

Not enough reviews

Feature ratings

Channel Management

\--

Communication Management

4.5

Accounting

4.2

Financial Reporting

4.6

Document Management

4.8

User satisfaction

User satisfaction

4.5

User reviews[1,892](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.3

Customer support

4.2

User satisfaction

4.8

User reviews[226](https://www.capterra.com/p/147198/Hemlane/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.8

Customer support

4.8

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$36.50Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Property managers, real estate investors, community associations, student housing operators, commercial property managers, and affordable housing providers.

Best for

Designed for landlords, brokerages, and property managers looking to streamline rental operations, reduce overhead, and scale efficiently.

## User reviews

Pros & cons

MR

Myles R.

Clerk

> "My overall experience with apfolio property manager would be a great one this app has made it easy for me and the other tenants to..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7153606)

MA

Mike A.

HOA Board Member Homeowner

> "They actually knew the business side of our HOA. Since AppFolio was implemented a by the management firm a few years ago, the staff..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7019762)

Mallory T.

Chef

> "It is great because everything you need can be integrated, rent payments, work orders, user profiles and more."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7154840)

MA

Mike A.

HOA Board Member Homeowner

> "It has really crushed the personal interaction that our HOA used to have with the management firm whom we pay to over see the HOA. "

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7019762)

MM

Marilyn M.

Property Manager

> "One of the best features was the ability to complete move out inspection and attach photos through the mobil app!"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6744336)

KL

Kate L.

Bookkeeper

> "Due to issues with the bank, the change was delayed in AppFolio & AF's response only made it worse."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___7099362)

KS

Kyle S.

Property Manager

> "The mobile app was mostly functional (after like 2 years) and allowed me to do almost everything I did on desktop on mobile as well."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6826715)

VR

Verified Reviewer

President

> "Bill payments struggle to default to the correct bank account, and multiple accounts mess up the balance sheet's Cash section."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6853747)

SE

Sofia E.

Maintenance Supervisor

> "For me it was definitely a learning curve as I had no previous experience with a property management software, however, thanks to the..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6515448)

AW

Ari W.

President

> "Everything...Zero support, horrible interface, useless AI. If you want to talk to a human it'll take you about a week (if they even..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6701429)

LL

Leah L.

Renter

> "I also like how you have the ability to communicate with your land lord and submit maintenance requests through the app."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6598425)

AS

Alison S.

Office Manager

> "The company I worked for did not use the banking and accounting elements of the software to their full potential, due difficulties..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6161084)

NB

NiKiya B.

Property Management Coordinator

> "Easy to read landlord statements, able to accept electronic payments, and vendor management as well as processing work orders."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6506534)

MB

Mike B.

Manager

> "The accounting system is clunky and needs constant work arounds"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7056557)

Angela B.

Global Property Manager

> "For business utilize other softwares for accounting, AppFolio makes it so much easier."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7052068)

AM

Arlene M.

Assistant Property Manager

> "I wish I had more customization options but a lot of the things that are lying they seem to eventually add."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6818005)

SM

Sam M.

CEO

> "Initially, AppFolio offered a user-friendly interface with features that helped streamline property management tasks like tracking..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6479161)

VR

Verified Reviewer

President

> "Customer support is awful, often taking weeks to reach a live person who escalates issues."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6853747)

JH

Jasmine H.

Property Manager

> "New lease, lease renewals with the offers piece of cake super easy super simple."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7089502)

KS

Kyle S.

Property Manager

> "For the most part I did not find that it was worth the initial investment, it required too much tinkering with to make fully..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6826715)

JC

Jordan C.

Property Manager

> "It gives us all the tools to provide a successful rental experience from lead to move out."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6775019)

MB

Mike B.

Manager

> "so if you are working on a project don't expect to complete the task anytime soon."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7056557)

OC

Olivia C.

HR Associate

> "I liked that it was easy to submit rent payments and we could get it automatically deduct it from our bank accounts."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6582010)

MM

Marilyn M.

Property Manager

> "At the time I was using the program, there was no way to do property while messaging."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6744336)

RT

Rob T.

owner

> "Every month I receive my statement from the AppFolio app, and I login to the software -- I find it easy to access a large amount of..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6016520)

SS

Scott S.

Operations Manager

> "AppFolio has also been difficult to work with on solutions that we expect with our management software."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___6659267)

AM

Angelique M.

Management

> "I really have no comment complaints it’s useful convenient way to communicate quicker and in a timely manner"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6784573)

LM

Leah M.

Executive Editor

> "It's a simple website, but this has overly complicated things for no reason."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___7074962)

Panashe B.

IT Specialist

> "AppFolio Property Manager streamlines tasks efficiently with excellent rent collection and maintenance tracking."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6003794)

JA

Joseph A.

member

> "They raise prices every year"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___7089836)

MK

Mike K.

CEO

> "AppFolio simply works. Or should I say that it works simply. Whenever you're purchasing software the folks that are in charge of..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6004686)

JV

John V.

Property Manager

> "I emailed and called numerous times with no responses."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___7070621)

TM

Tammy M.

Property Manager

> "AppFolio allows me to access my tenants and their information with a click of a button."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6027171)

JV

John V.

Property Manager

> "Customer service is not existent."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___7070621)

VR

Verified Reviewer

Real Estate Agent

> "It's truly a great tool for property managers and landlords to stay on the same page and for landlords to stay in control of their..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6306330)

RT

Rob T.

owner

> "Sometimes, I get too much information -- a property report for the month can be pages long, and while that is sometimes helpful, at..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6016520)

AS

Alla S.

Director

> "AppFolio offers a wide range of tools and functionalities that cover every aspect of property management"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6273901)

JC

James C.

Director

> "could be difficult to get a response from their contact people"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6587594)

ZC

Zuilma C.

Property Manager

> "The time efficiency has been a huge plus as well"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6674669)

David B.

Owner

> "The first 6 months will require plenty of support from their support team (because of how confusing appfolio is), however their team..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#GetApp___6180513)

JC

James C.

Director

> "easy to make payments directly from my bank account"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6587594)

PK

Pamela K.

Accountant

> "Appfolio has removed their customer support."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7000534)

AS

Alla S.

Director

> "The software has proven to be a valuable asset in streamlining my property management processes and improving overall efficiency"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6273901)

RC

Royce C.

Software Reviewer

> "Didn't want to take partial payments"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6752470)

SP

Susan P.

Financial, Real Estate & Software Consultant

> "We are able to compare our operations month-over-month, quarter-over-quarter, and year-over-year to provide more accurate budgeting,..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___4660728)

CW

Celine W.

Marketing Assistant

> "We could not get access or get a hold of someone to give us access to edit the property websites."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6241491)

MA

Mike A.

HOA Board Member Homeowner

> "It is easy to access from anywhere. "

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7019762)

BL

Barb L.

production manager

> "Accepting payments as they never could figure out the auto pay and also even making a payment was hard"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6306223)

Angela B.

Global Property Manager

> "great response and the onboarding is super easy."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7052068)

AA

Aria A.

Broker

> "They recently switched to some sort of AI for customer support--and I didn't think it was possible to get worse--but I have given up..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___6187962)

RC

Roy C.

Director

> "Very straight forward menus and navigation."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6588971)

JM

Jim M.

President

> "The lack of focus on single family managers and the poor customer service has become a problem."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___6179720)

JB

John B.

supervisor

> "We have a gigantic client base, and AppFolio licenses us to manage their portfolio from upkeep directly down to accounting and..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___4635249)

AC

Ashley C.

Property Manager

> "There isn't customer support available you have to put in tickets and then you get answered days later."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___5027162)

BJ

Brandon J.

PMO

> "I love the ability to access information about my Lease agreement,Billing,Documents,Scheduling maintenance and getting information i..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___3838104)

Panashe B.

IT Specialist

> "AppFolio's support can be inconsistent, occasionally causing delays in issue resolution."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6003794)

LD

Leif D.

Broker

> "Wonderful customer support and help with any errors and questions, but it still took a long time to get used to all the information. "

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6150725)

David B.

Owner

> "They make cancelling very difficult -- Writing this review is the last bit of energy and time this company will take from us."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#GetApp___6180513)

SL

Shawn L.

Accounting Manager

> "Ease of Use, Ability to Cut Checks, Ability to Use Anywhere With the Internet, No Need to Go to the Office Every Day, Owner's..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___4590167)

SM

Sam M.

CEO

> "This caused major disruptions in our operations and inconvenienced our tenants."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6479161)

AD

Annette D.

Recovery Coach specialist

> "I like that I'm able to do everything from this App such as pay rent contact management and see payments that were made."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___4218023)

PP

Paul P.

Analyst

> "Granted this could also be tied to the actual information being put in, but I find it difficult at times to find my important tax,..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___4581186)

MM

Marilyn M.

Property Manager

> "AppFolio is a user friendly program. "

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6744336)

AA

Aria A.

Broker

> "I have to figure it out myself or find a work-around. And during all that time, their prices have gone up. "

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___6187962)

MW

Mackenzie W.

Property Manager

> "Awesome, it is easy to use, report, and send to tenants"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6657700)

ML

Madison L.

Business Development Manager

> "It can be a pain to upload documents into work orders"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6477431)

VR

Vicky R.

Office Manager

> "We are able to pay rent with a click of a button."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6486312)

AB

Ashle B.

Assistant Association Manager

> "The violation field entry is my least favorite because it takes too long in the field to write up a violation and queue it for the..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___4841581)

TM

Tammy M.

Property Manager

> "AppFolio has been the easiest to navigate to get me the information I need and easy to use to manage all my properties."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6027171)

RM

Rolanda M.

Consultant

> "The charging of using it is nuts. When you pay what you do now for rent"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6057734)

AS

Alison S.

Office Manager

> "We liked that tenants were able to pay their rent at 7-11."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6161084)

AS

Alison S.

Office Manager

> "This made accounting/reconciliation difficult."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6161084)

AM

Alfiya M.

Software Engineer

> "The reports are useful for documentation purposes"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___6456967)

NP

Nora P.

Property Manager

> "You can't get trough on the phone plus AppFolio recently made changes so that you can't get through to the Chat Line. "

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#GetApp___4797486)

SV

Sharrell V.

Care Coordination Recruiting

> "the layout is bright and easy to use, and it makes it convenient to make payments and keep track of them."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6465576)

AA

Aria A.

Broker

> "Their customer service is so bad, it's legendary. "

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___6187962)

OK

Obaid K.

Property Manager

> "Using numerous other property management software, this was my lease favorite."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6333610)

RB

Regis B.

President

> "We ran owner distributions and many were left with negative numbers and no one at AF could tell us why."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___4627648)

BW

Belinda W.

EVS

> "The best part of Appfolio, in my opinion, is the customer service. Whenever I have had a question or needed help with something, the..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___4383459)

MN

Matthew N.

Controller

> "Financial Reporting Templates - Hard to create department financials"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___3886720)

TM

Tammy M.

Property Manager

> "The explanations are clear, concise, easy to follow, and make sense. "

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6027171)

AA

Adam A.

Associate

> "The Zillow syndication is not intuitive."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___3314184)

CB

Cathy B.

marketing director

> "Very intuitive - not difficult to figure out how to complete various tasks."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___3103650)

JW

Jennifer W.

Director of Property Management

> "Integration but I really have nothing that is a blunt dislike at this point."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___3570487)

TH

Tim H.

General Manager

> "It is very intuitive, there is only one role and it is really quick and easy to learn."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___3565795)

SM

Shelley M.

Chief Administrative Officer

> "The integration with the existing business was difficult and incomplete."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___2836666)

WC

Wess C.

Broker/Owner

> "Intuitive and easy to teach to new staff"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___2570063)

LM

Leah M.

Executive Editor

> "It's a simple website, but this has overly complicated things for no reason."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___7074962)

JW

Jennifer W.

Director of Property Management

> "This has been very helpful to me- 10 years ago the integration was awful and I had to go in and do it all by hand to correct errors."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___3570487)

VR

Verified Reviewer

President

> "Customer support is awful, often taking weeks to reach a live person who escalates issues."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6853747)

ST

Shannon T.

Marketing Property Coordinator

> "I love the integration for all of our departments within our company. "

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___3157345)

KS

Kyle S.

Property Manager

> "For the most part I did not find that it was worth the initial investment, it required too much tinkering with to make fully..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6826715)

KS

Kyle S.

Property Manager

> "The mobile app was mostly functional (after like 2 years) and allowed me to do almost everything I did on desktop on mobile as well."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6826715)

JV

John V.

Property Manager

> "Customer service is not existent."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___7070621)

MM

Marilyn M.

Property Manager

> "AppFolio is a user friendly program. "

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6744336)

David B.

Owner

> "The first 6 months will require plenty of support from their support team (because of how confusing appfolio is), however their team..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#GetApp___6180513)

[View Reviews](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/)

SL

Seulkee L.

Product Lead

> "I have used Hemlane for 2.5 years and am very satisfied with its features and services. When I became a first time landlord, Hemlane was a life..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7118893)

JC

Jacob C.

Co-Owner

> "The current financials and expense tracking capabilities, check the box but nothing more, and was not competitive enough to consolidate and remove..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7186800)

JC

Jacob C.

Co-Owner

> "We have found significant value in the platform's dedicated repairs and maintenance request coordination capabilities; this has allowed us to spend..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7186800)

BW

Becky W.

Founder

> "It seems that I could always get a call back from sales when I was initially looking at transitioining to Hemlane, but now that I've committed and..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6695670)

BS

Brent S.

Owner

> "It efficiently handles all my property management needs, from tenant screening and lease tracking to maintenance requests and financial reporting."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7010595)

BS

Brent S.

Owner

> "Additionally, the platform currently lacks the functionality for lease signing, which is a notable drawback."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7010595)

AU

Andy U.

Manager

> "What u like most is the patients and the help service you guys provide and how fast you guys are any issue I have it’s addressed with tenants or my..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7008839)

BS

Brent S.

Owner

> "However, I found the Tenant pay chart to be quite perplexing, as it was missing several key details that left me feeling uncertain."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7010595)

SS

Sara S.

Tenant Communications and rent collection

> "Hemlane is a genious program, they make management,rent collection and tenant communication a breeze. When we ever have questions we just email..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6865708)

CP

Carl P.

Property Manager

> "This triggered the normal security precautions, but would have shut down our payment processing throughout the next billing cycle."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6573835)

JC

Jacob C.

Co-Owner

> "Lastly, our tenants have provided positive feedback regarding their onboarding experience and their ongoing interactions with Hemlane whether on..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7186800)

NK

Natalia K.

Buyer

> "Complicated profile settings, issues with uploading docs"

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6543816)

MS

Mikayla S.

Property Owner

> "We are quickly able to scan and tell which leases are coming up for the next 30, 60 and 90 days which makes leasing a breeze. "

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6791484)

DW

Diana W.

Property manager

> "Hemlane does not put enough emphasis when messaging clients about showings that they must confirm!"

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6648982)

TG

Tay G.

Teacher

> "Pretty okay need better contact support but over all great they are helpful when you have issue with portal actual help with getting in contact..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7048380)

CR

Carlie R.

Owner

> "Had issues originally uploading documents. "

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7075076)

TG

Tay G.

Teacher

> "support team is amazing they are very helpful with issues only think is they don’t really get you in contact with YOUR landlord they just give you..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7048380)

KV

Kaustubh V.

Product Management

> "Also, somehow the number to call for tenants seems always hard to find."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6833269)

JD

Josiah D.

Realtor, property manager

> "I like how integrated everything is from marketing to applications, to documents for the lease to the Mangement process."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6666628)

RY

Ron Y.

CEO Landlord

> "Can't help with section 8 inspections."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6663010)

BK

Brayden K.

Renter

> "I have made a few requests that were needed to be fulfilled and it has always been efficient between communication and scheduling"

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7057242)

CP

Carl P.

Property Manager

> "The fact one tenant being an idiot can crash my system is odd."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6573835)

EC

Earl C.

Manager

> "The team is always listening to feedback and making constant improvements to the product to make it the best software it can be for its customers!"

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7050737)

VM

Vincent M.

None of your business

> "Prospective tenants are unable to reply."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6832497)

JL

Jamie L.

Owner Landlord

> "Very handy in collecting rent and tracking payment status / back money owed"

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6554908)

VM

Vincent M.

None of your business

> "The lease generator has bugs."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6832497)

BS

Brent S.

Owner

> "This feature enhanced my overall experience by providing both flexibility and control."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7010595)

RY

Ron Y.

CEO Landlord

> "You are forced to buy their lockbox."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6663010)

BS

Brent S.

Owner

> "I truly appreciate its simplicity and user-friendly interface, which makes navigating the platform a breeze."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7010595)

TC

TJ C.

Owner

> "Probably altered my life and tenants lives by withholding payments without proper notice and never told you did until I called in 6 days later"

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6298142)

Reike P.

Community and Property Manager

> "I have served the property management and banking industry and have worked on Yardi, App Folio and AIM, Hemlane is hands down the easiest to use..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6658088)

NG

Nathaniel G.

Real Estate Investor

> "They require you to get their lockbox and never explain that an agent will not be involved when showing your property."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___4468739)

CF

Courtney F.

Driver

> "Overall, it has been a positive experience, and the platform serves as a convenient one-stop resource for all apartment-related needs."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7081527)

JG

John G.

President

> "The lack of the ability to do bank reconciliations"

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___4863983)

MG

Mark G.

Owner

> "Good, efficient. As I said, Requests are responded to in a timely fashion, and when you a renter that is extremely important."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7090924)

QS

Quentin S.

Owner

> "The higher tier packages were more expensive than I could pay for the services provided."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___4981504)

DS

David S.

Landlord

> "The customer service is simply outstanding, extremely knowledgeable staff that can identify and solve just about any issue/question extremely..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6801769)

NG

Nathaniel G.

Real Estate Investor

> "You have to figure out everything and that is becasue they hope to mislead landlords in my opinion."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___4468739)

EK

Emma K.

Manager

> "We love that they even help in posting vacancies, providing templates, etc."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6863377)

DD

Dror D.

CEO

> "such as Stessa. and the billing method of Hemlane is just hard to get or understand."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___4324802)

TS

Theron S.

Owner

> "It's been positive, I had a few issues with marketing one of my properties and they were able to talk directly to the Zillow team to fix the issue..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6628518)

NG

Nathaniel G.

Real Estate Investor

> "They will not work with you if it is a misunderstanding."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___4468739)

DS

Darce S.

President

> "I like that its customizable to your needs and doesnt keep you locked in to one service level."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6569488)

GA

Gino A.

Realtor

> "Oh my god."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___4857973)

DS

David S.

Landlord

> "The price point is very affordable and allows me to scale in size at a reasonable rate."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6801769)

TR

Taylor R.

Transaction Coordinator & Marketing Specialist

> "Just a few hiccups as this is a relatively new system...specifically with work orders, since we pay them on the same date every month, it is..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___2411866)

JL

Jamie L.

Owner Landlord

> "Biggest wish is for the App version to make it a little more mobile friendly."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6554908)

PY

Peyton Y.

apartment manager

> "Reconciling the hemlane payments to the bank and into QuickBooks gets hard sometimes."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___2706561)

GG

Gary G.

Chef

> "I really love the fast response through email you guys really make me feel like I'm appreciated and take my needs with a since of urgency"

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6882285)

MC

Margaret C.

Project Manager

> "In my 15+ years of using various systems/data bases, mostly for work, I have never received this level of customer service."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___2690354)

AP

Aries P.

Realtor

> "Very good definitely has given me a leg up on the competition chicagos rental market is very competetive"

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7018058)

TK

Taniza K.

Owner

> "I still have minor problem with the financial and ledger keeping tab."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___2520162)

JB

Joseph B.

CSR

> "They helped me resolve issues quickly and correctly."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7045290)

Michael B.

Physician

> "Considering what a management company does and charges, Hemlane is a steal! "

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___2540312)

DS

David S.

Landlord

> "The more \[sensitive content hidden\] spoke with \[sensitive content hidden\], the more I realized that this product was the perfect fit for my small..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6801769)

MC

Margaret C.

Project Manager

> "In my 15+ years of using various systems/data bases, mostly for work, I have never received this level of customer service."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___2690354)

[View Reviews](https://www.capterra.com/p/147198/Hemlane/reviews/)

## User interface

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)

4.51 (1,892)

[Hemlane](https://www.capterra.com/p/147198/Hemlane/)

4.79 (226)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting

207

Important

Accounting Module

150

Important

Activity Dashboard

120

Important

AppFolio Property Manager

26/50

-   Accounting
-   Accounting Module
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Amenity Management
-   API
-   Autonomous Task Execution
-   Background Screening
-   Billing & Invoicing
-   Budget Tracking
-   Building Announcements
-   Calendar Management
-   Certificates of Insurance (COI)
-   Channel Management
-   Client/Property Matching
-   Commercial Properties
-   Communication Management
-   Company Financials
-   Complaint Management
-   Contact Management
-   Contract/License Management
-   Credit Card Processing
-   Credit Check
-   Cross-system Integration
-   Customizable Branding
-   Dashboard
-   Data Import/Export
-   Decision Making
-   Digital Signature
-   Discussions/Forums
-   Document Management
-   Document Storage
-   Drag & Drop
-   Dynamic Pricing
-   Electronic Payments
-   Electronic Signature
-   Expense Tracking
-   Faculty/Staff Management
-   File Sharing
-   Financial Management
-   Financial Reporting
-   For Commercial Real Estate
-   For Hospitality Industry
-   For Property Managers
-   For Real Estate
-   For Residential
-   Generative AI
-   Guest Tracking

[See all features](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#features)

Hemlane

Top features

27/50

-   Accounting
-   Accounting Module
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Amenity Management
-   API
-   Autonomous Task Execution
-   Background Screening
-   Billing & Invoicing
-   Budget Tracking
-   Building Announcements
-   Calendar Management
-   Certificates of Insurance (COI)
-   Channel Management
-   Client/Property Matching
-   Commercial Properties
-   Communication Management
-   Company Financials
-   Complaint Management
-   Contact Management
-   Contract/License Management
-   Credit Card Processing
-   Credit Check
-   Cross-system Integration
-   Customizable Branding
-   Dashboard
-   Data Import/Export
-   Decision Making
-   Digital Signature
-   Discussions/Forums
-   Document Management
-   Document Storage
-   Drag & Drop
-   Dynamic Pricing
-   Electronic Payments
-   Electronic Signature
-   Expense Tracking
-   Faculty/Staff Management
-   File Sharing
-   Financial Management
-   Financial Reporting
-   For Commercial Real Estate
-   For Hospitality Industry
-   For Property Managers
-   For Real Estate
-   For Residential
-   Generative AI
-   Guest Tracking

[See all features](https://www.capterra.com/p/147198/Hemlane/#features)

### Recognition

No recognitions have been awarded to AppFolio Property Manager

Hemlane is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

AppFolio Property Manager

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Hemlane

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

AppFolio Property Manager

-   By AppFolio
-   Located in United States
-   Founded in 2006

Hemlane

-   By Hemlane
-   Located in United States
-   Founded in 2015

## Popular Comparisons

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[4.51 (1,892)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/)

vs

[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[4.48 (2,234)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/)

Contact vendor for pricing

Price

$62/month

4.3

Features

4.3

4.5

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/47428-92228/Buildium-Property-Management-Software-vs-AppFolio-Property-Manager)

[Hemlane](https://www.capterra.com/p/147198/Hemlane/)[4.79 (226)](https://www.capterra.com/p/147198/Hemlane/reviews/)

vs

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.76 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/)

$36.5/month

Price

Contact vendor for pricing

4.6

Features

4.6

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/147198-152433/Hemlane-vs-Hostaway)

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[4.51 (1,892)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/)

vs

[DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)[4.83 (715)](https://www.capterra.com/p/211768/DoorLoop/reviews/)

Contact vendor for pricing

Price

$69/month

4.3

Features

4.7

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/92228-211768/AppFolio-Property-Manager-vs-DoorLoop)

[Hemlane](https://www.capterra.com/p/147198/Hemlane/)[4.79 (226)](https://www.capterra.com/p/147198/Hemlane/reviews/)

vs

[DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)[4.83 (715)](https://www.capterra.com/p/211768/DoorLoop/reviews/)

$36.5/month

Price

$69/month

4.6

Features

4.7

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/147198-211768/Hemlane-vs-DoorLoop)

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[4.51 (1,892)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/)

vs

[Innago](https://www.capterra.com/p/166893/Innago/)[4.86 (532)](https://www.capterra.com/p/166893/Innago/reviews/)

Contact vendor for pricing

Price

$0

4.3

Features

4.8

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/92228-166893/AppFolio-Property-Manager-vs-Innago)

[Hemlane](https://www.capterra.com/p/147198/Hemlane/)[4.79 (226)](https://www.capterra.com/p/147198/Hemlane/reviews/)

vs

[ResMan](https://www.capterra.com/p/135182/ResMan/)[4.64 (602)](https://www.capterra.com/p/135182/ResMan/reviews/)

$36.5/month

Price

Contact vendor for pricing

4.6

Features

4.6

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135182-147198/ResMan-vs-Hemlane)

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[4.51 (1,892)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/)

vs

[ResMan](https://www.capterra.com/p/135182/ResMan/)[4.64 (602)](https://www.capterra.com/p/135182/ResMan/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.6

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/92228-135182/AppFolio-Property-Manager-vs-ResMan)

[Hemlane](https://www.capterra.com/p/147198/Hemlane/)[4.79 (226)](https://www.capterra.com/p/147198/Hemlane/reviews/)

vs

[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[4.48 (2,234)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/)

$36.5/month

Price

$62/month

4.6

Features

4.3

4.7

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/47428-147198/Buildium-Property-Management-Software-vs-Hemlane)

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[4.51 (1,892)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/)

vs

[Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/)[4.63 (651)](https://www.capterra.com/p/2732/Rent-Manager/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.5

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/2732-92228/Rent-Manager-vs-AppFolio-Property-Manager)

[Hemlane](https://www.capterra.com/p/147198/Hemlane/)[4.79 (226)](https://www.capterra.com/p/147198/Hemlane/reviews/)

vs

[Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/)[4.63 (651)](https://www.capterra.com/p/2732/Rent-Manager/reviews/)

$36.5/month

Price

Contact vendor for pricing

4.6

Features

4.5

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/2732-147198/Rent-Manager-vs-Hemlane)

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[4.51 (1,892)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/)

vs

[Entrata](https://www.capterra.com/p/20372/Entrata/)[4.57 (444)](https://www.capterra.com/p/20372/Entrata/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.5

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/20372-92228/Entrata-vs-AppFolio-Property-Manager)

[Hemlane](https://www.capterra.com/p/147198/Hemlane/)[4.79 (226)](https://www.capterra.com/p/147198/Hemlane/reviews/)

vs

[Innago](https://www.capterra.com/p/166893/Innago/)[4.86 (532)](https://www.capterra.com/p/166893/Innago/reviews/)

$36.5/month

Price

$0

4.6

Features

4.8

4.7

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/147198-166893/Hemlane-vs-Innago)