# Compare AppFolio Property Manager vs Zillow Rental Manager 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare AppFolio Property Manager and Zillow Rental Manager based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/92228-209701/AppFolio-Property-Manager-vs-Zillow-Rental-Manager

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# AppFolio Property Manager vs Zillow Rental Manager Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

AppFolio Property ManagerZillow Rental Manager2/4 selected

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[4.5 (1,888)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/)

[Zillow Rental Manager](https://www.capterra.com/p/209701/Zillow-Rental-Manager/)[4.6 (101)](https://www.capterra.com/p/209701/Zillow-Rental-Manager/reviews/)

[## AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[4.5 (1,888)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [1,888 reviews](#user-reviews)

Positive

1,701

Neutral

108

Negative

79

[## Zillow Rental Manager](https://www.capterra.com/p/209701/Zillow-Rental-Manager/)[4.6 (101)](https://www.capterra.com/p/209701/Zillow-Rental-Manager/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.7

Customer Service

4.4

Reviews Sentiment

Based on [101 reviews](#user-reviews)

Positive

96

Neutral

3

Negative

2

## Summary

* * *

Key features rated by users

Features selected based on 4,986 reviews from property management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

61%Fit

Missing features

Feature ratings

Reservations Management

NA

Rent Tracking

4.4

Channel Management

NA

Online Payments

4.2

Communication Management

3.9

62%Fit

Missing features

Feature ratings

Reservations Management

NA

Rent Tracking

NA

Channel Management

4.3

Online Payments

4.6

Communication Management

4.4

User satisfaction

User satisfaction

4.5

User reviews[1,888](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.3

Customer support

4.3

User satisfaction

4.6

User reviews[101](https://www.capterra.com/p/209701/Zillow-Rental-Manager/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.5

Customer support

4.4

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Property managers, real estate investors, community associations, student housing operators, commercial property managers, and affordable housing providers.

Best for

Cloud-based property management system that enables landlords and real estate agents list properties, process payments, handle lease agreements, and screen tenants.

## User reviews

Pros & cons

SM

Sam M.

CEO

> "Initially, AppFolio offered a user-friendly interface with features that helped streamline property management tasks like tracking..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6479161)

MA

Mike A.

HOA Board Member Homeowner

> "They actually knew the business side of our HOA. Since AppFolio was implemented a by the management firm a few years ago, the staff..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7019762)

KS

Kyle S.

Property Manager

> "The mobile app was mostly functional (after like 2 years) and allowed me to do almost everything I did on desktop on mobile as well."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6826715)

MA

Mike A.

HOA Board Member Homeowner

> "It has really crushed the personal interaction that our HOA used to have with the management firm whom we pay to over see the HOA. "

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7019762)

Angela B.

Global Property Manager

> "For business utilize other softwares for accounting, AppFolio makes it so much easier."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7052068)

KL

Kate L.

Bookkeeper

> "Due to issues with the bank, the change was delayed in AppFolio & AF's response only made it worse."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___7099362)

MM

Marilyn M.

Property Manager

> "One of the best features was the ability to complete move out inspection and attach photos through the mobil app!"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6744336)

VR

Verified Reviewer

President

> "Bill payments struggle to default to the correct bank account, and multiple accounts mess up the balance sheet's Cash section."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6853747)

SE

Sofia E.

Maintenance Supervisor

> "For me it was definitely a learning curve as I had no previous experience with a property management software, however, thanks to the..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6515448)

MB

Mike B.

Manager

> "The accounting system is clunky and needs constant work arounds"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7056557)

JH

Jasmine H.

Property Manager

> "New lease, lease renewals with the offers piece of cake super easy super simple."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7089502)

AM

Arlene M.

Assistant Property Manager

> "I wish I had more customization options but a lot of the things that are lying they seem to eventually add."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6818005)

JC

Jordan C.

Property Manager

> "It gives us all the tools to provide a successful rental experience from lead to move out."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6775019)

VR

Verified Reviewer

President

> "Customer support is awful, often taking weeks to reach a live person who escalates issues."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6853747)

LL

Leah L.

Renter

> "I also like how you have the ability to communicate with your land lord and submit maintenance requests through the app."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6598425)

KS

Kyle S.

Property Manager

> "For the most part I did not find that it was worth the initial investment, it required too much tinkering with to make fully..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6826715)

NB

NiKiya B.

Property Management Coordinator

> "Easy to read landlord statements, able to accept electronic payments, and vendor management as well as processing work orders."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6506534)

MB

Mike B.

Manager

> "so if you are working on a project don't expect to complete the task anytime soon."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7056557)

VR

Verified Reviewer

Real Estate Agent

> "It's truly a great tool for property managers and landlords to stay on the same page and for landlords to stay in control of their..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6306330)

AW

Ari W.

President

> "Everything...Zero support, horrible interface, useless AI. If you want to talk to a human it'll take you about a week (if they even..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6701429)

AS

Alla S.

Director

> "AppFolio offers a wide range of tools and functionalities that cover every aspect of property management"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6273901)

LM

Leah M.

Executive Editor

> "It's a simple website, but this has overly complicated things for no reason."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___7074962)

AS

Alla S.

Director

> "The software has proven to be a valuable asset in streamlining my property management processes and improving overall efficiency"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6273901)

AS

Alison S.

Office Manager

> "The company I worked for did not use the banking and accounting elements of the software to their full potential, due difficulties with..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6161084)

AM

Angelique M.

Management

> "I really have no comment complaints it’s useful convenient way to communicate quicker and in a timely manner"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6784573)

JA

Joseph A.

member

> "They raise prices every year"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___7089836)

OC

Olivia C.

HR Associate

> "I liked that it was easy to submit rent payments and we could get it automatically deduct it from our bank accounts."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6582010)

JV

John V.

Property Manager

> "I emailed and called numerous times with no responses."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___7070621)

RT

Rob T.

owner

> "Every month I receive my statement from the AppFolio app, and I login to the software -- I find it easy to access a large amount of..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6016520)

JV

John V.

Property Manager

> "Customer service is not existent."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___7070621)

MA

Mike A.

HOA Board Member Homeowner

> "It is easy to access from anywhere. "

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7019762)

CW

Celine W.

Marketing Assistant

> "We could not get access or get a hold of someone to give us access to edit the property websites."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6241491)

Angela B.

Global Property Manager

> "great response and the onboarding is super easy."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7052068)

BL

Barb L.

production manager

> "Accepting payments as they never could figure out the auto pay and also even making a payment was hard"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6306223)

VR

Vicky R.

Office Manager

> "We are able to pay rent with a click of a button."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6486312)

MM

Marilyn M.

Property Manager

> "At the time I was using the program, there was no way to do property while messaging."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6744336)

AM

Alfiya M.

Software Engineer

> "The reports are useful for documentation purposes"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___6456967)

SS

Scott S.

Operations Manager

> "AppFolio has also been difficult to work with on solutions that we expect with our management software."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___6659267)

SV

Sharrell V.

Care Coordination Recruiting

> "the layout is bright and easy to use, and it makes it convenient to make payments and keep track of them."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6465576)

SM

Sam M.

CEO

> "This caused major disruptions in our operations and inconvenienced our tenants."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6479161)

Panashe B.

IT Specialist

> "AppFolio Property Manager streamlines tasks efficiently with excellent rent collection and maintenance tracking."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6003794)

PK

Pamela K.

Accountant

> "Appfolio has removed their customer support."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___7000534)

MK

Mike K.

CEO

> "AppFolio simply works. Or should I say that it works simply. Whenever you're purchasing software the folks that are in charge of..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6004686)

ML

Madison L.

Business Development Manager

> "It can be a pain to upload documents into work orders"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6477431)

TM

Tammy M.

Property Manager

> "AppFolio allows me to access my tenants and their information with a click of a button."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6027171)

AB

Ashle B.

Assistant Association Manager

> "The violation field entry is my least favorite because it takes too long in the field to write up a violation and queue it for the next..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___4841581)

OK

Obaid K.

Property Manager

> "Using numerous other property management software, this was my lease favorite."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6333610)

RT

Rob T.

owner

> "Sometimes, I get too much information -- a property report for the month can be pages long, and while that is sometimes helpful, at..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6016520)

RS

Rodney S.

Estate agent

> "A world-class customer service with extremely quick response times."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6344196)

JC

James C.

Director

> "could be difficult to get a response from their contact people"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6587594)

YP

Yash P.

Human Resource Manager

> "AppFolio Property Manager has been a reliable and easy to use property management solution."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6350446)

David B.

Owner

> "The first 6 months will require plenty of support from their support team (because of how confusing appfolio is), however their team is..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#GetApp___6180513)

CW

Celine W.

Marketing Assistant

> "I liked that it was easy to have all of our properties in one area."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6241491)

NP

Nora P.

Property Manager

> "You can't get trough on the phone plus AppFolio recently made changes so that you can't get through to the Chat Line. "

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#GetApp___4797486)

AL

Amber L.

Leasing Manager

> "Overall the system is user friendly and has good tutorial videos."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6288564)

RC

Royce C.

Software Reviewer

> "Didn't want to take partial payments"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6752470)

ZC

Zuilma C.

Property Manager

> "The time efficiency has been a huge plus as well"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6674669)

AA

Aria A.

Broker

> "They recently switched to some sort of AI for customer support--and I didn't think it was possible to get worse--but I have given up on..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___6187962)

JC

James C.

Director

> "easy to make payments directly from my bank account"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6587594)

JM

Jim M.

President

> "The lack of focus on single family managers and the poor customer service has become a problem."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___6179720)

SS

Sean S.

Financial Controller

> "Online rent payments, online maintenance requests, customizable reports, robust accounting features, dedicated support team, software..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___3784982)

TH

Tucker H.

Director Property Management

> "Changing the free eCheck to a cost for the tenant or the property management company is truly ridiculous. "

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___4843457)

SP

Susan P.

Financial, Real Estate & Software Consultant

> "We are able to compare our operations month-over-month, quarter-over-quarter, and year-over-year to provide more accurate budgeting,..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___4660728)

AC

Ashley C.

Property Manager

> "There isn't customer support available you have to put in tickets and then you get answered days later."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___5027162)

RS

Rodney S.

Estate agent

> "I love the constant addition of new features."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6344196)

Panashe B.

IT Specialist

> "AppFolio's support can be inconsistent, occasionally causing delays in issue resolution."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6003794)

RC

Roy C.

Director

> "Very straight forward menus and navigation."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___6588971)

David B.

Owner

> "They make cancelling very difficult -- Writing this review is the last bit of energy and time this company will take from us."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#GetApp___6180513)

LM

Laiba M.

Property management

> "I enjoy many parts, such as listing rentals and interviewing candidates."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___4779299)

DW

Deandra W.

Community Manager

> "Not enough documents to use for notices and communication"

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___4768098)

JB

John B.

supervisor

> "We have a gigantic client base, and AppFolio licenses us to manage their portfolio from upkeep directly down to accounting and security."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___4635249)

EC

Elizabeth C.

Leasing Manager

> "To individually delete each tenant portal when a unit moves out and then opt them out of the tenant portal so they don't get future..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___3747020)

BJ

Brandon J.

PMO

> "I love the ability to access information about my Lease agreement,Billing,Documents,Scheduling maintenance and getting information i..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___3838104)

LM

Laiba M.

Property management

> "I can't think of a reason why I don't like the product, but I dislike how you can't configure each user separately."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___4779299)

NP

Nora P.

Property Manager

> "Client profile is very well thought out, laid out and incorporates all the information in one place that is necessary. "

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#GetApp___4797486)

PP

Paul P.

Analyst

> "Granted this could also be tied to the actual information being put in, but I find it difficult at times to find my important tax,..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___4581186)

IC

Irish C.

Leasing Assistant

> "I like that they send out updates and notifications whenever new features are implemented."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___4886468)

TD

Thomas D.

President

> "For example, a owner credit was incorrectly applied to a suppressed charge."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___4805013)

JP

Julia P.

Maintenance Manager

> "It has many great features for accounting, maintenance, lease, etc. Makes it easy to track work orders and the continuous updates are..."

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#Capterra___3677576)

AA

Aria A.

Broker

> "I have to figure it out myself or find a work-around. And during all that time, their prices have gone up. "

[See full review](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#SoftwareAdvice___6187962)

[View Reviews](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/)

HB

Haley B.

Counselor

> "Helpful with my ADHD, it helped my kids, my family, customers, rental assistance on the go ready to go..."

[See full review](https://www.capterra.com/p/209701/Zillow-Rental-Manager/#Capterra___6864044)

TB

Trevor B.

Assistant Property Manager

> "ZRM generates a high volume of leads, the issue is that many are unqualified despite the transparency..."

[See full review](https://www.capterra.com/p/209701/Zillow-Rental-Manager/#Capterra___7117429)

MW

Morgan W.

Director

> "It’s user-friendly, effective at finding tenants quickly, and offers helpful tools like screening and..."

[See full review](https://www.capterra.com/p/209701/Zillow-Rental-Manager/#Capterra___6633639)

TB

Trevor B.

Assistant Property Manager

> "Lastly, the platform’s limited customization can make it time-consuming to efficiently manage..."

[See full review](https://www.capterra.com/p/209701/Zillow-Rental-Manager/#Capterra___7117429)

MC

Malisha C.

Leasing Consultant

> "To edit our listing only took a few clicks and everything was there ready to edit."

[See full review](https://www.capterra.com/p/209701/Zillow-Rental-Manager/#Capterra___7043773)

CF

Carolina F.

Leasing Agent

> "It’s too expensive for the few results it brings."

[See full review](https://www.capterra.com/p/209701/Zillow-Rental-Manager/#Capterra___7026512)

MC

Malisha C.

Leasing Consultant

> "In property management updates are very important so to have it readily accessible was major plus!"

[See full review](https://www.capterra.com/p/209701/Zillow-Rental-Manager/#Capterra___7043773)

CF

Carolina F.

Leasing Agent

> "I’d love to have something positive to say, but since I haven’t seen any results, I still don’t fully..."

[See full review](https://www.capterra.com/p/209701/Zillow-Rental-Manager/#Capterra___7026512)

JB

Jeff B.

Property Manager

> "I liked the ability to allow applications be submitted through Zillow, and the option for extra..."

[See full review](https://www.capterra.com/p/209701/Zillow-Rental-Manager/#Capterra___6752587)

JB

Jeff B.

Property Manager

> "Having to toggle back and forth from a text message to respond in the app is a hassle."

[See full review](https://www.capterra.com/p/209701/Zillow-Rental-Manager/#Capterra___6656155)

LP

Lexus P.

CEO

> "It works pretty well for this in terms of the ease of listing, messages etc."

[See full review](https://www.capterra.com/p/209701/Zillow-Rental-Manager/#Capterra___7003192)

AC

April C.

CEO

> "At times, selecting the date can be challenging if I'm moving too fast thru the process."

[See full review](https://www.capterra.com/p/209701/Zillow-Rental-Manager/#Capterra___6666389)

SL

Sydney L.

Property Owner

> "I listed my long term rental with Zillow rental manager and I liked the experience."

[See full review](https://www.capterra.com/p/209701/Zillow-Rental-Manager/#Capterra___6789804)

AO

Arlene O.

not applicable

> "may have delays or difficulties when trying to reach customer support for issues they might be faced..."

[See full review](https://www.capterra.com/p/209701/Zillow-Rental-Manager/#Capterra___6566167)

Dylan C.

marketing

> "I like Zillow because it has a wide variety of rental options that make it easy to choose the place..."

[See full review](https://www.capterra.com/p/209701/Zillow-Rental-Manager/#Capterra___6668592)

LL

Lea L.

Owner

> "It was difficult track down an electronic deposit and I had to call customer support."

[See full review](https://www.capterra.com/p/209701/Zillow-Rental-Manager/#Capterra___6647758)

KC

Kimberly C.

Clinical Psychologist

> "User friendly, cost effective, comprehensive listings and it is accurate with my search."

[See full review](https://www.capterra.com/p/209701/Zillow-Rental-Manager/#Capterra___6669398)

MW

Matt W.

Owner

> "Fees can add up on your listing if you don't pay attention."

[See full review](https://www.capterra.com/p/209701/Zillow-Rental-Manager/#Capterra___6664483)

KC

Kimberly C.

Clinical Psychologist

> "It is easy to use and allows me to personalize my search and promotes exclusive properties."

[See full review](https://www.capterra.com/p/209701/Zillow-Rental-Manager/#Capterra___6669398)

NT

Nick T.

Operations

> "Sometimes would not receive notifications."

[See full review](https://www.capterra.com/p/209701/Zillow-Rental-Manager/#Capterra___6488503)

BM

Brittany M.

Owner

> "The application offers a plethora of options and tools."

[See full review](https://www.capterra.com/p/209701/Zillow-Rental-Manager/#Capterra___6667898)

CB

Courtney B.

Leasing Agent

> "I don't like having to renew the listing so often."

[See full review](https://www.capterra.com/p/209701/Zillow-Rental-Manager/#Capterra___6693802)

JB

Jeff B.

Property Manager

> "Easy photo upload process, good credit check for tenants."

[See full review](https://www.capterra.com/p/209701/Zillow-Rental-Manager/#Capterra___6656155)

VR

Verified Reviewer

Consultant

> "That can be very frustrating."

[See full review](https://www.capterra.com/p/209701/Zillow-Rental-Manager/#Capterra___6662350)

BR

Brianna R.

Self employed

> "It was helpful for me to post on this app because it helped me to move forward."

[See full review](https://www.capterra.com/p/209701/Zillow-Rental-Manager/#Capterra___6670503)

BH

Ben H.

Owner

> "Training of software which we struggle with the time to train."

[See full review](https://www.capterra.com/p/209701/Zillow-Rental-Manager/#Capterra___4841371)

Dylan C.

marketing

> "It is a very useful intermediary that makes the entire rental process easier."

[See full review](https://www.capterra.com/p/209701/Zillow-Rental-Manager/#Capterra___6668592)

LS

Lisa S.

Property manager

> "sometimes the other companies related to Zillow do not update their website, leaving ads open after..."

[See full review](https://www.capterra.com/p/209701/Zillow-Rental-Manager/#Capterra___2814320)

DV

Donovan V.

Retirement Benefit Analyst II

> "Zillow Rental Manager is a great tool and site to use for those looking for homes to rent."

[See full review](https://www.capterra.com/p/209701/Zillow-Rental-Manager/#Capterra___6657388)

SM

Shannon M.

Consultant

> "There should be more requirements in order to make a listing as some listings are scams or not clear..."

[See full review](https://www.capterra.com/p/209701/Zillow-Rental-Manager/#Capterra___3007689)

JG

Julia G.

Assistant Community Manager

> "Easy to use for tenant and listing tracking. "

[See full review](https://www.capterra.com/p/209701/Zillow-Rental-Manager/#Capterra___6691325)

TW

Tazania W.

Cna

> "There is nothing I do not like about the software it allows you to filter to what you would like an a..."

[See full review](https://www.capterra.com/p/209701/Zillow-Rental-Manager/#Capterra___3012455)

MG

Makayla G.

Med Tech

> "Zillow makes it easy to allow access for potential buys."

[See full review](https://www.capterra.com/p/209701/Zillow-Rental-Manager/#Capterra___6648628)

KS

Kiefer S.

Interpreter

> "There’s some kind of glitch where when I look at all the listings and I’m scrolling through all the..."

[See full review](https://www.capterra.com/p/209701/Zillow-Rental-Manager/#Capterra___2446534)

RT

Rebecca T.

Admin. Asst.

> "This software is very useful for both office managers and tenants."

[See full review](https://www.capterra.com/p/209701/Zillow-Rental-Manager/#Capterra___6644784)

TR

Taylor R.

PA

> "Slow to filter and can be hard to view separate sections or load slowly"

[See full review](https://www.capterra.com/p/209701/Zillow-Rental-Manager/#Capterra___3148890)

MW

Morgan W.

Director

> "It’s a one-stop solution that really works for landlords."

[See full review](https://www.capterra.com/p/209701/Zillow-Rental-Manager/#Capterra___6633639)

JP

Jeannine P.

Marketing/property manager

> "I also don't like that I cannot schedule an add to be removed."

[See full review](https://www.capterra.com/p/209701/Zillow-Rental-Manager/#Capterra___3356960)

TD

Thomas D.

Owner

> "Its filled with more information then you can ask for."

[See full review](https://www.capterra.com/p/209701/Zillow-Rental-Manager/#Capterra___6633696)

JJ

Julie J.

Property manager

> "Too expensive-$10 per property per week is way too expensive"

[See full review](https://www.capterra.com/p/209701/Zillow-Rental-Manager/#Capterra___3353375)

TD

Thomas D.

Owner

> "Even with all the content its super easy to navigate with out confusion."

[See full review](https://www.capterra.com/p/209701/Zillow-Rental-Manager/#Capterra___6633696)

VR

Verified Reviewer

Environmental Specialist

> "The least thing I like is the pricing structure."

[See full review](https://www.capterra.com/p/209701/Zillow-Rental-Manager/#Capterra___3297126)

MS

Morgan S.

co-founder

> "It was nice to have the lease in the portal as well."

[See full review](https://www.capterra.com/p/209701/Zillow-Rental-Manager/#Capterra___6635799)

KB

Krystal B.

Homemaker

> "Some searches can become cluttered and the app can be slow to load."

[See full review](https://www.capterra.com/p/209701/Zillow-Rental-Manager/#Capterra___2496638)

HP

Heather P.

CO OWNER

> "We were new to renting our property and it was not intimidating"

[See full review](https://www.capterra.com/p/209701/Zillow-Rental-Manager/#Capterra___6572348)

CB

Chandra B.

Administration

> "Houses that have been sold or in the process of being sold may not be updated."

[See full review](https://www.capterra.com/p/209701/Zillow-Rental-Manager/#Capterra___2595025)

Jean D.

Music production artist producer

> "Easy and good website to manage rent and secure payment"

[See full review](https://www.capterra.com/p/209701/Zillow-Rental-Manager/#Capterra___6662126)

YS

Yash S.

Student

> "The zillow UI is not very attractive."

[See full review](https://www.capterra.com/p/209701/Zillow-Rental-Manager/#Capterra___2639774)

[View Reviews](https://www.capterra.com/p/209701/Zillow-Rental-Manager/reviews/)

## User interface

4.51 (1,888)

[Zillow Rental Manager](https://www.capterra.com/p/209701/Zillow-Rental-Manager/)

4.61 (101)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

AppFolio Property Manager

Top features

33/50

-   Accounting
-   Activity Tracking
-   AI Copilot
-   API
-   Billing & Invoicing
-   Channel Management
-   Commercial Properties
-   Communication Management
-   Contact Management
-   Credit Check
-   Dashboard
-   Document Management
-   Dynamic Pricing
-   Electronic Signature
-   Expense Tracking
-   Financial Management
-   For Hospitality Industry
-   For Residential
-   Generative AI
-   Guest Tracking
-   Housekeeping Management
-   Lease Management
-   Listing Management
-   Maintenance Management
-   Marketing Management
-   Mobile App
-   Multi-Location
-   Occupancy Management
-   Online Payments
-   Overdue Payments
-   Owner Portal
-   Property Database
-   Reminders
-   Rent Collection
-   Rent Tracking
-   Reporting & Statistics
-   Reservations Management
-   Role-Based Permissions
-   Search/Filter
-   Service Request Management
-   Task Management
-   Tax Management
-   Tenant Portal
-   Tenant Screening
-   Tenant Tracking
-   Third-Party Integrations
-   Transaction History
-   Utility Billing
-   Vendor Management
-   Violation Tracking

[See all features](https://www.capterra.com/p/92228/AppFolio-Property-Manager/#features)

Zillow Rental Manager

22/50

-   Accounting
-   Activity Tracking
-   AI Copilot
-   API
-   Billing & Invoicing
-   Channel Management
-   Commercial Properties
-   Communication Management
-   Contact Management
-   Credit Check
-   Dashboard
-   Document Management
-   Dynamic Pricing
-   Electronic Signature
-   Expense Tracking
-   Financial Management
-   For Hospitality Industry
-   For Residential
-   Generative AI
-   Guest Tracking
-   Housekeeping Management
-   Lease Management
-   Listing Management
-   Maintenance Management
-   Marketing Management
-   Mobile App
-   Multi-Location
-   Occupancy Management
-   Online Payments
-   Overdue Payments
-   Owner Portal
-   Property Database
-   Reminders
-   Rent Collection
-   Rent Tracking
-   Reporting & Statistics
-   Reservations Management
-   Role-Based Permissions
-   Search/Filter
-   Service Request Management
-   Task Management
-   Tax Management
-   Tenant Portal
-   Tenant Screening
-   Tenant Tracking
-   Third-Party Integrations
-   Transaction History
-   Utility Billing
-   Vendor Management
-   Violation Tracking

[See all features](https://www.capterra.com/p/209701/Zillow-Rental-Manager/#features)

### Recognition

No recognitions have been awarded to AppFolio Property Manager

No recognitions have been awarded to Zillow Rental Manager

### Deployment & support

AppFolio Property Manager

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Zillow Rental Manager

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

AppFolio Property Manager

-   By AppFolio
-   Located in United States
-   Founded in 2006

Zillow Rental Manager

-   By Zillow
-   Located in United States
-   Founded in

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