# Compare PatientNow vs ModMed 2026 | Capterra > Unsure of what to choose? Check Capterra to compare ModMed and PatientNow based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/92269-124590/PatientNOW-vs-EMA --- # ModMed vs PatientNow Features and Cost Comparison Last updated March 19th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ModMedPatientNow2/4 selected [ModMed](https://www.capterra.com/p/124590/EMA/)[4.4 (365)](https://www.capterra.com/p/124590/EMA/reviews/) [PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.9 (299)](https://www.capterra.com/p/92269/PatientNOW/reviews/) [## ModMed](https://www.capterra.com/p/124590/EMA/)[4.4 (365)](https://www.capterra.com/p/124590/EMA/reviews/) Starting Price Contact vendor Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.5 Customer Service 4.2 Reviews Sentiment DA JS JS Based on [365 reviews](#user-reviews) Positive 322 Neutral 18 Negative 25 [## PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.9 (299)](https://www.capterra.com/p/92269/PatientNOW/reviews/) Starting Price Contact vendor Value-for-Money 3.7 Functionality 3.8 Ease of Use 3.8 Customer Service 4 Reviews Sentiment Based on [299 reviews](#user-reviews) Positive 218 Neutral 38 Negative 43 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 6,183 reviews from electronic medical records software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 85%Fit High performer Feature ratings HIPAA Compliant 4.9 Patient Records Management 4.7 Charting 4.7 Patient Scheduling 4.7 Document Management 4.6 79%Fit Feature ratings HIPAA Compliant 4.5 Patient Records Management 4.3 Charting 4.2 Patient Scheduling 4.3 Document Management 4.0 User satisfaction User satisfaction 4.4 User reviews[365](https://www.capterra.com/p/124590/EMA/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.3 Customer support 4.2 User satisfaction 3.9 User reviews[299](https://www.capterra.com/p/92269/PatientNOW/reviews/) Ease of use 3.8 Functionality 3.8 Value for money 3.7 Customer support 4.0 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for ModMed is used by specialty practices: allergists, dermatologists, gastroenterologists, OBGYNs, ophthalmologists, orthopedists, ENT specialists, pain doctors, plastic surgeons, podiatrists. Best for PatientNow is used by med spas, plastic surgery practices, weight loss clinics, IV therapy centers, dermatology offices, and wellness practitioners. ## User reviews Pros & cons DA Danny A. Physician > "Additionally, the order templates are efficient—commonly used labs and medications can be bundled together, which..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7145363) DA Danny A. Physician > "The platform is expensive relative to competitors like Practice Fusion, yet lacks key functionalities such as fully..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7145363) JS Jessica S. Admin > "It’s easy to navigate, saves time with efficient workflows, and can be customized to fit our practice’s needs, which..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7128453) XPN Xuan Phuong N. patient supports > "Primary Medical Payer: some medical groups have not been updated in the system: for example: prospect/astiva; patient is..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6710595) JS Jessica S. Admin > "It has helped streamline our workflows and improve efficiency in day-to-day operations." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7128453) DA Danny A. Physician > "Overall, my experience with Modernizing Medicine has been poor, primarily due to its lack of flexibility and rigid..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7145363) MA Michelle A. Director > "It offers the features we need to provide optimum patient care as well as the billing and revenue cycle." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6875502) MW MARK W. CEO and Physician > "After being promised for a year (at this point you have so many AR's you cant back out and are trapped), nothing ever..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6846313) LH Lindsay H. Owner > "I am able to go from check in to note to billing and more easily, making the entire “paperwork” part of being a doctor..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695328) KW Karen W. Medical Receptionist > "The attachments that the patient is asked to upload from making an online appointment, but the user of EMA is not able..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705133) DL Diane L. Practice Administrator > "Modmed offers the convenience of an all-in-one practice management and clinical software for a variety of specialties." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705257) CG Connie G. BUSINESS OFFICE > "training process is not very helpful, not able to understand training online/managed to have an individual which uses..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6697807) MH Marc H. Practice Manager > "The kindness and transparency of everyone we have been in touch with from the sales reps, project managers to all of the..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6713477) CB Carol B. Billing Manager > "The payment applications don't seem to be streamlined in my company and notes created in charts that been a challenge. " [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705271) SKH Sarah Kate H. Human Resource Manager, Administrative Assistant > "The practice management side is extremely user friendly. As I work on the Administrative side, I cannot personally speak..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7014424) CH Crystal H. Clinical Manager medical assistant > "I don't like the new pancake view it doesn't have the Cancer interval section that our providers like in their charts..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6710340) TK Tracy K. Office Manager > "It has made charging patients so much easier. Because of the ease, you can spend more time focusing on patients and less..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695252) DH Darla H. Medical Assistant Biologic Coordinator > "I do not like when working out of my task that it takes me back to page one , task one if I click on the actual task." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716305) BM Bonnie M. FD Supervisor > "works well for our dermatology practice that has a cosmetic & aesthetic side as well as medical." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6735149) TS Tina S. Reimbursement Specialist > "I am unable to click on a path report and print it like I can the medical records." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6543582) SA Sheila A. Allergy Director > "The options that are available that makes notes thorough, therefore improves reimbursements." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695430) KG Kathia G. Referral Coordinator patient call center > "I work in the faxes tab consistently, the fax tab, I wish it could somehow be organized." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6723929) KG Kathia G. Referral Coordinator patient call center > "It's been a Great experience ( so far), of course, there is lots of room for improvement and upgrades ( if they are..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6723929) SE Samar E. Patient Coordinator > "improvements with uploading insurance cards and is very slow at times when checking insurance eligibility" [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695368) RD Rinchen D. Lead medical assistant > "It’s interesting how you can make templates on it making charting so much easier" [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6789794) KP Ksenya P. registered nurse > "Sometimes it doesn't let me log in through my account even if the password im inputting is correct" [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705959) RD Ryan D. Biller > "ModMed has made my love working in billing so much easier on my day to day assignments." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716382) LH Lindsay H. Owner > "There’s not much I don’t like about ModMed except that I cannot start a visit note on the ModMed app on my phone." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695328) AR Allie R. Receptionist and Train new hires > "I have been able to train new hires who have no medical experience due to the fact that it is such a user friendly..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6707083) LL LaWanda L. Patient Coordinator > "The insurance verification feature doesn't work with all insurances." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6715966) SKH Sarah Kate H. Human Resource Manager, Administrative Assistant > "We like that it is web based and we seem to not have too many issues with it." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7014424) AH Allison H. Front Desk > "We have a lot of elderly patients who even after a walk through do not understand they can't sign the signature line." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716164) JP Jennifer P. Practice Administrator > "We are looking forward to the new integration with Klara which we feel will enhance the patient experience." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695234) RW Robert W. CFO > "They will not speak to the customer and create false invoices in clear violation of the contract." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6708365) HDL Helenie Dorothy L. Virtual Assistant > "It makes tasks easier for people that are involved with patient care." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705118) SR SHENETTA R. Surgery Benefits Specialist > "Just when it went down one time, and we couldn't collect payments and some of the payments posted twice" [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6710640) BP Bhavik P. DPM > "The easy interface makes my job and life easier as I do my notes." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705033) AA Alaya A. Front desk > "Sometimes it can get a little too slow and how whenever something with the system is down it could take the whole day" [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705067) KP Ksenya P. registered nurse > "Mod Med is great because it makes all the documentation work so much easier and more helpful." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705959) AS Amber S. Derm Tech > "We have to go to the desktop version on the iPads and it is difficult to navigate." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695214) EG ELIZABETH G. PRACTICE OPERATIONS LEAD > "Love that we can duplicate our screens to be more efficient." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695331) MW MARK W. CEO and Physician > "I spend my entire day dodging gliches--costing me hours per day. " [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6846313) JL Jake L. Physician > "Good integration with billing and coding" [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6696070) MU Maria U. OFFICE MANAGER > "My provider is older and using this system was suppose to be much easier but it is not." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7018014) TS Tara S. Medical Assistant > "I use mod med everyday and it is very helpful in dermatology." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6710332) LH Lisa H. medical secretary > "I dislike the number of steps it takes to print out face sheets." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705225) SR Steve R. Physician > "The ICD 10s with associated patient education points is robust" [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705892) CS Christian S. PA-C > "When information gets stuck into the sticky notes and is difficult to remove." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6712403) DL Diane L. Practice Administrator > "Further, within each specialization, we've experienced a collaborative, supportive community dedicated to our success." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705257) KC Kimberly C. Front Desk > "The insurance updates can be a pain, especially when patients are in the office." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695209) KK Kathryn K. Clinical Supervisor > "Convenient, easy to use, time efficient, productive for patient flow, and adds to business revenue - Great system and..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6701708) LL LaWanda L. Patient Coordinator > "My only issue is the insurance verification feature." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6715966) AM Alex M. Representative > "ModMed is a helpful use of technology for a medical practice." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705123) TS Tara S. Medical Assistant > "Frequent glitches and error codes could be improved" [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6710332) DK David K. Physician assistant > "the billing portion can be problematic but overall works well." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6697449) CZ Cristine Z. Medical biller > "collections tabs a little hard to figure out and run reports." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695272) RD Rinchen D. Lead medical assistant > "Mod med is an amazing and easy platform for documenting a visit." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6789794) MW MARK W. CEO and Physician > "They sell the hell out of you on something that just is not there. " [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6846313) IC ISAAC C. Ophthalmic Assistant > "The Tabs specially " EYE LOG " is easier to read and manage." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695471) SK SC K. Staff MD > "Very Poor response from Modmed to make corrections" [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7019758) EB Elizabeth B. Physician Assistant > "Ease of use and being able to see all of the patients documents in one spot" [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695337) ED Eddie D. DPM > "ModMed tells us to use an ICD code that may include such diagnoses but the problem is that the specific diagnosis is not..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6190114) AR Allie R. Receptionist and Train new hires > "Experience has been great especially since we just merged from using another scheduling system." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6707083) SH Samantha H. Receptionist > "When insurance eligibility doesn't work." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6697403) JB Jennifer B. Receptionist > "My husband is the dermatologist in the practice and he also loves working with EMA." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705195) LE LISSETTE E. BILLING SPECIALIST > "PACKAGES OPTION IS A LITTLE TOO MUCH." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705355) VR Virginia R. Clinical Guest Coordinator > "I like that I can find everything I need easily and the customer service is top notch!" [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705188) AS Amber S. Derm Tech > "I do not really like how you can't make appointments on the app." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695214) SE Samar E. Patient Coordinator > "ease of use and very functional when making appointments and looking up information on patient charts" [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695368) MH Marissa H. Medical Assistant > "Sometimes finding patients can be difficult/time consuming." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6712524) KT Kelly T. dermatologist > "I love the appointment flow screen and the functionality of having the info for each appt all on the same screen." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___5042489) SK Sheena K. Physician > "A few issues: 1) lack of follow up on billing." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716552) LC Leah C. MED. ASST. > "I find it to be the easiest program with current updates." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705256) LD Lisa D. Registered nurse > "I can’t think of any at the moment, my only difficulty was just learning a new system when I started my job." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6713809) JP Jennifer P. Practice Administrator > "Modmed is an easy to use platform for both front office staff as well as the provider team." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695234) SC Shy C. Medical Assistant Receptionist > "Occasional technical glitches" [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705361) DL Diane L. Practice Administrator > "On a personal note, the community we've built within Modmed is unique and unlike other EHR's." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705257) DS Derek S. Ophthalmologist > "Horrible. If I go to a practice and this is their EMR I am quitting." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6330412) CH Crystal H. Clinical Manager medical assistant > "I like that it is easy to navigate and the flow helps for easier charting" [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6710340) AS Alexandra S. Patient Care Coordinator > "I do not like the flow of ModMed and cannot see who does what." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705151) [View Reviews](https://www.capterra.com/p/124590/EMA/reviews/) SL Shelley L. Owner > "Can be difficult because it is all encompassing, but that also makes it beneficial because it has so many options for..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7113668) VR Verified Reviewer Dental Intern > "It takes way too many clicks to complete simple tasks, which slows down my check-out process when the front desk is busy." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7102183) VR Verified Reviewer Dental Intern > "I absolutely love that I can handle scheduling, patient intake, charting, and marketing in one place." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7102183) CP Courtney P. Esthetician > "Takes a while to load, Difficult to navigate, when typing letters will disappear or everything you’ve typed will..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6828515) AR Alondra R. Programs Administrator > "I particularly appreciated the robust customization options that allow practices to tailor the EHR to their specific..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6456509) LY Leonid Y. administrator > "Even though when I signed up the condition of subscription was Cancel anytime and download your images, upon request to..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6310553) MD Melissa D. Patient Coordinator > "I also like that we can modify and edit all consents, emails, and texts to personalize it for our specific practice." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6729356) Bethany M. Nurse Practitioner > "I sent in an entire months' worth of bank statements for the account, they said this was not sufficient since it did not..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#GetApp___6407966) DG Darrell G. Owner,Clinic Manager > "From the initial consultation and demonstration right through to the signing up and implementation, the whole process has..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7138058) VR Verified Reviewer Business Operations and Development > "We experienced constant latency issues and were not satisfied with the reporting and communications functionality." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7056661) CB Christine B. Aesthetician > "The sheduling system is nice and the text communication." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6814486) Nick W. CEO > "The scheduling tool is to complicated and causes drop of when it comes to scheduling." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7053911) LP Lenore P. RN > "Patient Now software is perfect for us because it keeps track of our patients needs through the treatment pathways, sends..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___4950905) VR Verified Reviewer Business Operations and Development > "Complete lack of professionalism in their Support and Client Success teams, once we informed them we were moving to a new..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7056661) AC Aurora C. Administrative Assistant > "I enjoy the various customizable options available." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7005054) JB Jen B. Owner > "We were unable to meet PCI compliance with the processor your software used and had to stop using the POS portion." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6815583) PW Paige W. Executive Assistant to the CEO > "He walked us through everything with patience, clarity, and a genuine desire to help us succeed — we felt supported right..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6825887) KP Katelyn P. NP > "Also the photos section sometimes froze up or lagged when on the iPad." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6826600) JK Jessica K. manager > "Easy to use , clear and neat looking not confusing and the training videos helps a lot with is great" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7000137) VR Verified Reviewer Operations Manager > "They said it will take about 6-8 months to see results reflected to our website. But at the 5 month mark, they changed..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6669674) JC Jill C. Business Operations Manager > "Programmers could make improvements to help streamline process's for users." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6456229) CS Cap S. Guest Service Director > "It's not integrated with anything else, and it can be difficult to make updates in the back office/data tables/ admin..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6465809) PW Paige W. Executive Assistant to the CEO > "The onboarding team was super helpful, and the system is surprisingly intuitive — no tech headaches here!" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6825887) VR Verified Reviewer Operations Manager > "Failure to push through consent forms: Essential consent forms were not consistently processed, which is critical for a..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6669674) CP Courtney P. Esthetician > "Seems to be able to organize things better." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6828515) LT Lia T. Practice Manager > "Reporting is ridiculously glitchy and ineffective." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7056485) VK Valerie K. Medical Assistant > "Scheduling and intake settings are easy to use." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6816369) KP Katelyn P. NP > "Inputting schedule times for different providers was difficult." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6826600) PW Peggy W. CPA > "Overall, this is a reliable and safe plat form to store patient information." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6756181) CH Charla H. Owner > "My handler finally told me that I needed to also hire a marketing company because they do not do that...and that if I..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6464382) TW Tansy W. Practice Manager > "The onboarding process was extremely helpful, and I enjoyed the entire process, great tutorials to watch." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7032785) VR Verified Reviewer Operations Manager > "Failure to push RX program provider chart notes: Essential chart notes that were entered to RX was not processed." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6669674) Nick W. CEO > "These are all great features" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7053911) VK Valerie K. Medical Assistant > "We had an issue with not being able to submit orders." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6816369) KP Katelyn P. NP > "The invoices were easily created and easy to look up." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6826600) VR Verified Reviewer Operations Manager > "Unfriendly user interface: The program required hours of training, making it difficult for our staff to use efficiently." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6669674) PW Paige W. Executive Assistant to the CEO > "We seriously couldn’t have asked for a better team — thank you both for making this journey smooth, successful, and even..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6825887) VR Verified Reviewer Operations Manager > "Daily malfunctions: The system frequently malfunctioned, disrupting our daily operations." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6669674) AC Aurora C. Administrative Assistant > "Billing on PN is easy to navigate." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7005054) KT Kim T. Practice Coordinator and Medical Assistant > "For instance, the data base of medicines is incomplete and there is no way to add to it." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6803737) MD Melissa D. Patient Coordinator > "Being able to use on iPads is a plus." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6729356) SR Scott R. Owner > "Accounts receivable does not follow the contracted price and up charges web services. " [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6770087) AS Amany S. Owner > "We also love that we can have access from different locations, and we can get work done from outside of the spa as well." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___6113090) SR Scott R. Owner > "Cons: Sales does not inform buyer of Mac OS limitations and need for Parallels." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6770087) AD Andrea D. Practice Manager > "Very user friendly, great information and data through reports, general setup is fairly easy." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6473050) CP Courtney P. Esthetician > "Decent-it has a lot of useful tools but a lot of bugs." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6828515) JP Jeri P. Office Manager > "From structured and scheduled appointment reminders to Treatment Pathways, this software has great features that keep..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___4732364) KM Kevin M. Administrative Coordinator > "Even though we use SecurePayNow through PatientNow, patients are not yet able to access their accounts and pay directly..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___5015168) CO Carol O. EA > "Good experience so far - Again support team has made the learning curve a lot less strenuous." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6479029) RD Rebecca D. OWNER > "its very unfortunately that when we decided to NOT come off of on boarding due to the difficulties and interference with..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___6678634) CB Christine B. Aesthetician > "Easy to learn." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6814486) KH Karsson H. Director of Operations > "After 4 years of using their services, we cancelled, only to still be charged for months for a product we'd cancelled." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6567946) CD Chiquita D. Personal banker > "My overall experience was good with patientnow not all of my doc used it was a downer" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6497337) JS JEFFREY S. CEO > "I'm left to dispute charges with our credit card company even after cancelling." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6719619) MM Monique M. MD > "Appreciate the integration with marketing and photos between Aesthetic Now and Rxphoto." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___4850682) JS JEFFREY S. CEO > "Salespeople and onboarding contacts simply seem to disappear once the sale is made." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6719619) LP Lenore P. RN > "The scheduling , invoice/payment features of patient now work very well." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___4950905) VR Verified Reviewer Operations Manager > "This fee was not included in the contract nor disclosed to us, constituting a breach of the agreement." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6669674) TW Tanya W. Licensed Esthetician > "its a great system that I'd recommend for anyone in a med spa setting" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6764890) JD Jen D. Aesthetics Nurse > "It’s been awful! Since 2 months into my contract with this company I have expressed issues and grievances I’ve had with..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6843896) MS Michael S. Supervisor > "The tech/customer service support is always so professional and helpful." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6475853) JD Jen D. Aesthetics Nurse > "They respond with more marketing BS." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6843896) CN Caroline N. Clinic Manager > "Reporting is alright, but the system ZENOTI is far superior!" [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___6670998) VR Verified Reviewer Operations Manager > "It was very difficult and they get you with a one-year contract which you can't get out off." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6669674) SG Susie G. Practice Manager > "From lots of shortcuts to reporting options to the day to day scheduling, it is all very easy to learn and has a natural..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___4962209) EW Elizabeth W. Manager > "The reports can be inconsistent and pathways are complicated." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6478743) PN Paula N. Office Manager > "It is very user friendly, from scheduling, payment processing, integrations with other software, tracking inventory,..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___4787685) KE Kelley E. marketing coordinator > "Getting help with customer service is difficult and lengthy at times" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6473291) LM Leigh M. Medical Massage Therapist, business partner > "Most of the people were nice to many zoom meetings" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6460572) CH Charla H. Owner > "It was miserable...If we fail I will put much of the blame on the people who took advantage of us and mislead us in every..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6464382) MM Monique M. MD > "Quick tabs are helpful in saving time for price list." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___4850682) LL Lauren L. Spa Coordinator > "I would say it sometimes feels a little outdated at times" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6460170) LL Liyah L. Back Office Personnel > "PatientNow's staff are knowledgeable, patient, and helpful." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6475327) SY Sarah Y. COO > "The help to make the practice run smoothly is lacking." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6456121) TT Terra T. Director of Operations > "Can be a little buggy sometimes but tech support is very responsive and helpful, as is their dev team." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___4864007) CN Caroline N. Clinic Manager > "If you would like a service-based system, then don't use this one." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___6670998) PC Pricilia C. Management > "So easy to use- Overall great experience" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6731483) AJ Abby J. RN > "It was difficult at times when I needed assistance with the software" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6591924) PC Pricilia C. Management > "We love the great customer service they provide-" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6731483) CP Carla P. Owner operator > "Their systems don’t communicate with one another." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6697830) [View Reviews](https://www.capterra.com/p/92269/PatientNOW/reviews/) ## User interface 4.42 (365) [PatientNow](https://www.capterra.com/p/92269/PatientNOW/) 3.93 (299) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features ModMed 32/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Audit Trail - Calendar Management - Care Plan Management - Charting - Claims Management - Claims Scrubbing - Clinical Notes - Clinic Interoperability - Coding Assistance - Communication Management - Compliance Tracking - Customizable Forms - Customizable Templates - Decision Support - Documentation Management - Document Management - Document Storage - Electronic Payments - E-Prescribing - File Sharing - Generative AI - Handwriting Recognition - HIPAA Compliant - Imaging and X-rays - Immunization & Allergy Tracking - Insurance Eligibility Verification - Invoice Management - Lab Integration - Meaningful Use Certified - Medical Billing - Medication Database - Medication Management - Mobile Access - Multi-Location - ONC-ATCB Certified - Order Entry - Outcome Assessment Tools - Patient Portal - Patient Records Management - Patient Scheduling - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine Integration - Third-Party Integrations [See all features](https://www.capterra.com/p/124590/EMA/#features) PatientNow Top features 38/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Audit Trail - Calendar Management - Care Plan Management - Charting - Claims Management - Claims Scrubbing - Clinical Notes - Clinic Interoperability - Coding Assistance - Communication Management - Compliance Tracking - Customizable Forms - Customizable Templates - Decision Support - Documentation Management - Document Management - Document Storage - Electronic Payments - E-Prescribing - File Sharing - Generative AI - Handwriting Recognition - HIPAA Compliant - Imaging and X-rays - Immunization & Allergy Tracking - Insurance Eligibility Verification - Invoice Management - Lab Integration - Meaningful Use Certified - Medical Billing - Medication Database - Medication Management - Mobile Access - Multi-Location - ONC-ATCB Certified - Order Entry - Outcome Assessment Tools - Patient Portal - Patient Records Management - Patient Scheduling - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine Integration - Third-Party Integrations [See all features](https://www.capterra.com/p/92269/PatientNOW/#features) ### Recognition ModMed is recognized as a top-rated tool in 2 Capterra Shortlist reports PatientNow is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support ModMed Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos PatientNow Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ModMed - By Modernizing Medicine - Located in United States - Founded in 2010 PatientNow - By PatientNow - Located in United States - Founded in 2004 ## Popular Comparisons [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/) vs [Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) Contact vendor for pricing Price $49/month 4.4 Features 4.2 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/124590-136876/EMA-vs-Pediatric-Therapy-EMR) [PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.93 (299)](https://www.capterra.com/p/92269/PatientNOW/reviews/) vs [AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)[4.45 (637)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Contact vendor for pricing Price $160/month 3.8 Features 4.2 3.8 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/92269-93446/PatientNOW-vs-AestheticsPro) [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Contact vendor for pricing Price $0 4.4 Features 4.3 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/124590-195467/EMA-vs-Care-Patron) [PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.93 (299)](https://www.capterra.com/p/92269/PatientNOW/reviews/) vs [ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[4.44 (1,259)](https://www.capterra.com/p/131057/ZENOTI/reviews/) Contact vendor for pricing Price $300/month 3.8 Features 4.3 3.8 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/92269-131057/PatientNOW-vs-ZENOTI) [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/) vs [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.4 4.5 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/122278-124590/EpicCare-EMR-vs-EMA) [PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.93 (299)](https://www.capterra.com/p/92269/PatientNOW/reviews/) vs [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.66 (633)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) Contact vendor for pricing Price $59/month 3.8 Features 4.6 3.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/92269-140062/PatientNOW-vs-Pabau-CRM) [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/) vs [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.4 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/124590-180899/EMA-vs-Alleva) [PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.93 (299)](https://www.capterra.com/p/92269/PatientNOW/reviews/) vs [Aesthetic Record](https://www.capterra.com/p/162938/Aesthetic-Record/)[3.51 (75)](https://www.capterra.com/p/162938/Aesthetic-Record/reviews/) Contact vendor for pricing Price $12/month 3.8 Features 3.4 3.8 Ease of Use 3.5 [View full comparison](https://www.capterra.com/compare/92269-162938/PatientNOW-vs-Aesthetic-Record) [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/) vs [AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)[4.45 (637)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Contact vendor for pricing Price $160/month 4.4 Features 4.2 4.5 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/93446-124590/AestheticsPro-vs-EMA) [PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.93 (299)](https://www.capterra.com/p/92269/PatientNOW/reviews/) vs [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.92 (490)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.8 Features 3.9 3.8 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/89392-92269/drchrono-Practice-Management-vs-PatientNOW) [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/) vs [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/) Contact vendor for pricing Price $54/month 4.4 Features 4.6 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/124590-178984/EMA-vs-Jane-App) [PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.93 (299)](https://www.capterra.com/p/92269/PatientNOW/reviews/) vs [Nextech EHR & PM](https://www.capterra.com/p/122691/Nextech-Practice/)[4.08 (239)](https://www.capterra.com/p/122691/Nextech-Practice/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.8 Features 4.1 3.8 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/92269-122691/PatientNOW-vs-Nextech-Practice)