MedicsPremier vs PatientNow: Which is a better fit?

Gary S.: Hello. My name is Gary. I am owner and president of Bearcat Billing Service. We're a medical billing service located in New York, on Long Island. I've been working with Advanced Data Systems for the better part of 20 years. Just recently, you rated them a five. So prior to using MedicsPremier, we used a couple of other billing services, Athena, Epic, Medical Manager. For me, it's been the ease of use, being user friendly. I have a couple of staff members that are computer challenged, but the draw for me is the reporting. The reporting that is provided is second to none. Choices factored into selecting MedicsPremier. One, it was ease of use. Two, it was cost, the reporting features to provide to our clients. The support staff has been terrific. It's a relationship driven business and they've been very good to me over the course of time. So the team, so Advanced Data Systems utilizes an implementation team to get you set up. They outline what's going to happen and what things need to be accomplished in order to get off on the right foot. And the implementation team was spot on with what needed to get done and the time that they provided, so they did make the transition simple. Provide ... billing services or medical providers looking for a cost-effective medical billing software. Advanced Data Systems' MedicsPremier program certainly will provide that information. Again, a lot of the people that are working in the medical billing field are again somewhat computer challenged and again, the software is simple to use and gets you what you need to do. I highly recommend it.

Chris: Hi, everyone. My name is Chris and I am the Chief Operating Officer of a medical practice, and we are a user of PatientNow. Definitely a great product. Would rate PatientNow a five. So we used a local web developer prior to PatientNow who just... It wasn't working. They didn't have sophisticated tools. They didn't have the potential to reach our customers and our patients, and PatientNow really has all the tools and resources to be able to engage with patients online, do patient management, patient retention, as well as build a top quality website for our practice. So PatientNow has a great reputation in the industry, specifically in our specialty of healthcare. So it was really a no-brainer to go with PatientNow. We had looked at some previous work that they had done for other practices and we're really impressed by the quality as well as the completeness of those websites, as well as the patient management, patient reputation that they were able to do for those practices. So that's why we decided to make the change to PatientNow. So whenever you do these large changes within a practice, if that's a website or a patient management system, these can be challenging. PatientNow has a great team that can walk you through the process. They really encourage feedback and guidance from us. So it's not just like a stock web platform that we use. We were able to provide insight and really customize what we want people to see when they come to visit our website and to see what services we offer and everything that we can provide for patients. So for anybody that would be considering making a switch to PatientNow, I would encourage them to ask a lot of questions, to really take what you need out of a website or what you need out of somebody that's going to manage your online space and reputation, to make sure that they can customize it to what you need. That way, it's not just a stock website or a stock way that patients can find you, but it's really customized to highlight and showcase what you do, the great results that you've had for other patients or for other customers or clients, and really work with the team to guide them and be a source of input for them, to customize your site exactly how you want it to look, and PatientNow has been great in doing that.