# Compare PatientNow vs ZENOTI 2026 | Capterra > Unsure of what to choose? Check Capterra to compare ZENOTI and PatientNow based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/92269-131057/PatientNOW-vs-ZENOTI --- # ZENOTI vs PatientNow Features and Cost Comparison Last updated May 21st, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ZENOTIPatientNow2/4 selected [ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[4.4 (1,259)](https://www.capterra.com/p/131057/ZENOTI/reviews/) [PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.9 (299)](https://www.capterra.com/p/92269/PatientNOW/reviews/) [## ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[4.4 (1,259)](https://www.capterra.com/p/131057/ZENOTI/reviews/) Starting Price $300.00/month Value-for-Money 4.3 Functionality 4.3 Ease of Use 4.3 Customer Service 4.6 Reviews Sentiment Based on [1,259 reviews](#user-reviews) Positive 1,095 Neutral 95 Negative 69 [## PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.9 (299)](https://www.capterra.com/p/92269/PatientNOW/reviews/) Starting Price Contact vendor Value-for-Money 3.7 Functionality 3.8 Ease of Use 3.8 Customer Service 4 Reviews Sentiment Based on [299 reviews](#user-reviews) Positive 218 Neutral 38 Negative 43 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 2,099 reviews from medical spa software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 84%Fit High performer Feature ratings Appointment Management 4.6 HIPAA Compliant 4.7 For Medical Spas 4.5 Client Management 4.5 Payment Processing 4.5 77%Fit Feature ratings Appointment Management 4.1 HIPAA Compliant 4.5 For Medical Spas 4.0 Client Management 3.7 Payment Processing 3.9 User satisfaction User satisfaction 4.4 User reviews[1,259](https://www.capterra.com/p/131057/ZENOTI/reviews/) Ease of use 4.3 Functionality 4.3 Value for money 4.3 Customer support 4.6 User satisfaction 3.9 User reviews[299](https://www.capterra.com/p/92269/PatientNOW/reviews/) Ease of use 3.8 Functionality 3.8 Value for money 3.7 Customer support 4.0 Price starts from Price starts from $300Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for #1 AI powered software solution for salons, spas, medspas and Fitness. ZENOTI powers 30,000+ businesses, enhancing operations with AI while prioritizing human creativity and control. Best for PatientNow is used by med spas, plastic surgery practices, weight loss clinics, IV therapy centers, dermatology offices, and wellness practitioners. ## User reviews Pros & cons DO David O. General Manager > "Zenoti also plays a key role in supporting compliance and protecting the business by maintaining proper documentation, digital records, and secure..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7133514) Caitlin Q. Owner > "Terrible customer service, as they do not have phone support, only a AI bot and chat feature which is slow to respond. Unless you operate a multimillion..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7085664) JF Jeannine F. Owner, Nurse Practitioner > "The onboarding team ( \[sensitive content hidden\]) were all so patient and helpful as I navigated my way through sending my forms and services etc and..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7128850) DO David O. General Manager > "One of the few drawbacks of Zenoti is that some tasks or setups can require multiple steps to complete correctly, which can make the process feel a bit..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7133514) JB Jonathan B. Director > "We recently transitioned from Square to Zenoti, as our medispa required a more robust and comprehensive platform to support our growing needs. While the..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6842460) Kelsea R. Owner > "Their guides are outdated, showing features and settings that no longer exist, which makes an already complicated system even more frustrating." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7130610) DO David O. General Manager > "Zenoti is a comprehensive, all-in-one software solution designed to support the full operational needs of a medical spa." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7133514) PN Patricia N. Owner > "I feel like the ability to search for educational videos I need in the platform is not easy for example I wanted to search add-ons when I typed it in..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6816509) EB Erika B. Massage Therapist > "It's nice to be able to use the desktop version when at work and still be able to see my client schedule and client forms on the mobile app from home." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7029053) Caitlin Q. Owner > "It was so over built that simply changing the pricing of a product required going into several different places to do so." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7085664) JD Johna D. Director of Operations > "Scheduling was pretty user friendly and there’s a price check option to save time when a patient needs a quick check out or has an inquiry." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7047597) AM Abbie M. Clinical assistant > "There is no ability for your staff to practice operations until you have launched so everyone feels incredibly unprepared for daily, weekly, and monthly..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6811289) EB Erika B. Massage Therapist > "There are also a lot of features that make it clear and easy to use, and to customize different codes or icons so that with just a quick glance I can..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7029053) EB Erika B. Massage Therapist > "Additionally the mobile app is really glitchy both from my home wifi and on the spa wifi connection." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7029053) Nicole R. Business Operations and Development > "They have been flexible with their time throughout the setup process and how to we were able to work through our launch--during a busy holiday season!" [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7089210) Kelsea R. Owner > "Messages go unanswered. When he does respond, it’s usually “I’ll get back to you,” and then nothing." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7130610) JP Jakob P. Business Systems Manager > "Zenoti has been great for running our all our activity within our clinics, the most beneficial part though would be the seamless experience between..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6752856) Kelsea R. Owner > "That might be tolerable if their documentation was accurate—but it’s not." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7130610) KP Karen P. Assistant Manager > "We have 3 locations and Zenoti was so patient with us so that we could go live with each location at separate times allowing us to focus on the training..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6425748) KO Kim O. Practice Manager > "At times, the system can feel a bit overwhelming or unintuitive, which made onboarding a bit challenging." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7014585) LW Leah W. Practice Manager > "The amount of information and customization available can be overwhelming but once you have it set up with the help of your Zenoti success team, it..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6471704) MC Michelle C. Assistant Salon manager > "there are also a number of things that I do not like about with ringing up products on a ticket/invoice and that I have to re-enter the stylist initials..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6662197) TB Tina B. Executive Assistant > "The integrated zoom, email, and texting features are extremely beneficial." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7068311) KO Kim O. Practice Manager > "Learning a new software was challenging at times, especially when navigating unfamiliar features or workflows." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7014585) BB Brady B. Owner > "The migration of all my data, including payment tokens, forms, etc. was pretty impressive also." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7006582) ED Erin D. Operations > "The reporting can be a little restrictive at times despite how customisable they are." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6820739) Jacinda P. Vice President of Store and Franchise Operations > "Our business migrated over to zenoti a couple of months ago and it has been a wonderful experience with all the great capabilities they offer..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7128656) DB Destinie B. Patient Coordinator > "It's something not easily transferable to employees and requires a lot of attention to train coworkers." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7025180) EG Emily G. NURSE PRACTITIONER > "Robust, all in one platform that has many features to help my med spa." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7078451) RY Rachel Y. Owner, Trichologist, Hair Extension Specialist, Educator > "Figuring out where certain features were located was a bit challenging at first, even with training." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7021200) AA Alonzo A. Founder > "The QuickBooks and payroll integration has been a time saver for us." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7058560) Kelsea R. Owner > "I have outstanding issues from months ago that are still unresolved with zero explanation." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7130610) YL Yeliz L. Manager > "Once everything is set up Zenoti works very well and makes both booking appointments easy for both staff members and for customers." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6821699) AL Amy L. Salon and spa owner > "Training isn’t showing up anymore?" [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7123447) JF Jeannine F. Owner, Nurse Practitioner > "Liking alot that leads coming in through website sts firecylg integrated into zenoth." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7128850) DR Danielle R. Director of Operations > "Cons - Organization of EMR charting, including photos and settings are difficult to navigate through, needing help from support frequently, being forced..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___5012573) EG Emily G. NURSE PRACTITIONER > "The system is highly customizable which was very important for me as a business owner." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7078451) Gabrielle T. Brand Designer, Social Media and Marketing Manager > "There are some system settings that can be difficult to work around sometimes." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6878743) SC Sarah C. Marketing Manager > "Really like the advanced target segmenting, automated marketing capabilities and advanced reporting." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6844016) EC Ethan C. COO > "Any communication that comes through the actual support portal on the zenoti dashboard takes WAY too long to respond." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6449866) KO Kim O. Practice Manager > "We truly appreciate the responsiveness and clarity of the support team, which has helped turn potential frustrations into manageable solutions." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7014585) MC Michelle C. Assistant Salon manager > "I absolutely am not a fan of booking appointments on zenoti especially rebooking a guest from their invoice." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6662197) TP Tiffany P. Manager > "His deep knowledge of Zenoti, paired with his unmatched attention to detail and strong problem-solving skills, made all the difference." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6833542) SF Samantha F. Director of Operations > "One main issue was with the transfer of data into a patient gallery." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6493410) SS Stuart S. President, Business Development > "Real-time analytics and reports provide valuable insights into business performance, aiding in strategic decision-making." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6355929) KW Kerri W. Owner and Nurse > "It is a critical change, HOURS to reply. Plus, you don't have full access to the software, there are so many changes you cannot make yourself." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6807097) JK Jenyce K. VP of Operations > "Appointment management, customer support & patient management as best the best and I've worked with 5 softwares now." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6866000) KL Kelly L. Spa Director > "The SSG also shows up oddly on my summary reports." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6846168) JK Jenyce K. VP of Operations > "Appointment management, customer support & patient management as best the best and I've worked with 5 softwares now." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6866000) TF Tracy F. Business Owner > "It rarely syncs on its own so therefore if you are busy and a customer calls (again we get a lot of calls now because their system sucks) and you..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___4865160) AL Amy L. Salon and spa owner > "The support before integration and the steps were very detailed and on schedule." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7123447) TA Traci A. Operations Manager > "Nothing works and it takes support FOREVER TO respond and complete open tickets." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6437522) TK Tianna K. HAirdresser > "The integration and the way that it keeps you informed within the salon practices and also supports the success of the salon" [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6765112) FP Folake P. Owner > "With all the add ons there is extra cost especially when you have multicentres" [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6647333) SS Stuart S. President, Business Development > "Zenoti has revolutionized my dermatology practice with its comprehensive marketing and office management capabilities." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6355929) VM Veronique M. Owner > "Hard to reach sales after the deal is done - i need some info from him but unable to have him reply" [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6804936) SB Staci B. President > "The on-boarding process is helpful to set up a base for the system, and support is there to help you as you grow." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6836237) LO Lori O. Massage Therapist > "Fortunately, we have not updated all of our devices (our entire front desk staff revolted and refuses to run the V2 update), so I could take a photo of..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___5020789) AL Alina L. Program Manager > "We were excited to have guidelines in the photo captures integrated in the forms." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7026595) ST Simone T. Management team > "It's difficult to navigate." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7112224) TP Teresa P. Campus Director > "Additionally, the ability to access the platform from anywhere provided flexibility and convenience, which is essential in a fast-paced environment." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6494033) LH Larry H. CEO > "In IT for 40 years, Poor Design- have to jump around to different areas to complete a task, not well thought out(not from an owners perspective), Poor..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#SoftwareAdvice___6027285) KO Kim O. Practice Manager > "Overall, Zenoti has made it easier to stay organized, deliver consistent service, and keep both our team and clients happy." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7014585) KW Kerri W. Owner and Nurse > "They make you feel super important when you start with them, however, that quickly goes down hill once you are "all set up" in their eyes." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6807097) LM Lauren M. Owner-Practice Manager > "Really appreciated the reporting capabilities as well as the built in marketing for emails and texts to our guests." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6568204) SW Sara W. Manager > "Sometimes a little glitchy, sometimes a little fussy." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6443081) CG Colette G. Lead Clinician > "He has been consistently available to answer all questions and work through road bumps." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7067880) KV Katherine V. Spa Manager > "Technical support is hard to come by and the tech support agents do not always fully understand the questions you're trying to ask." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6802328) LF Laura F. Manager of Operations > "Her insights into optimizing our operations within Zenoti have already proven beneficial. Although we’re still in the early stages of going live, we’re..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6650128) KY Kaitlyn Y. Office Manager > "My employes struggle using the app compared to the desktop version." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6648759) PB Paul B. Owner > "A full featured product that eliminates the need for integrating a variety of solutions for different business needs." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6401072) MF Melissa F. BDM-Business Development Manager > "Their approach, which seems geared towards extracting additional fees for basic functionalities, suggests a profit-driven ethos that neglects the needs..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6296728) SC Sarah C. Marketing Manager > "The system is very detailed and advanced from a booking and business management standpoint." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6844016) MF Melissa F. BDM-Business Development Manager > "In conclusion, while Zenoti offers valuable features, the lack of proactive support and additional charges for essential functionalities detract from..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6296728) HC Hugo C. Business Manager > "What I liked most about Zenoti was the combination of a supportive team members like \[sensitive content hidden\], and the wide range of powerful features..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6805105) MF Melissa F. BDM-Business Development Manager > "Furthermore, the response from Zenoti support was less than satisfactory, offering to add 7500 emails for an additional $200 instead of acknowledging..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6296728) YL Yeliz L. Manager > "I love how customers can book services and consultations from home." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6821699) SK Sheldon K. Spa Director > "So if you step away from your desk and get delayed all your progress is instantly lost when working on reports, email campaigns, etc. " [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6287851) LC Lynn C. Director > "I had a great onboarding team who listened to all my needs and wants as well as training." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7114881) AM Angel M. Manager > "Formatting forms was difficulty just because I had never done it before" [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6634607) [View Reviews](https://www.capterra.com/p/131057/ZENOTI/reviews/) SL Shelley L. Owner > "Can be difficult because it is all encompassing, but that also makes it beneficial because it has so many options for..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7113668) VR Verified Reviewer Dental Intern > "It takes way too many clicks to complete simple tasks, which slows down my check-out process when the front desk is busy." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7102183) VR Verified Reviewer Dental Intern > "I absolutely love that I can handle scheduling, patient intake, charting, and marketing in one place." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7102183) CP Courtney P. Esthetician > "Takes a while to load, Difficult to navigate, when typing letters will disappear or everything you’ve typed will..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6828515) AR Alondra R. Programs Administrator > "I particularly appreciated the robust customization options that allow practices to tailor the EHR to their specific..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6456509) LY Leonid Y. administrator > "Even though when I signed up the condition of subscription was Cancel anytime and download your images, upon request to..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6310553) MD Melissa D. Patient Coordinator > "I also like that we can modify and edit all consents, emails, and texts to personalize it for our specific practice." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6729356) Bethany M. Nurse Practitioner > "I sent in an entire months' worth of bank statements for the account, they said this was not sufficient since it did not..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#GetApp___6407966) DG Darrell G. Owner,Clinic Manager > "From the initial consultation and demonstration right through to the signing up and implementation, the whole process has..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7138058) VR Verified Reviewer Business Operations and Development > "We experienced constant latency issues and were not satisfied with the reporting and communications functionality." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7056661) CB Christine B. Aesthetician > "The sheduling system is nice and the text communication." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6814486) Nick W. CEO > "The scheduling tool is to complicated and causes drop of when it comes to scheduling." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7053911) LP Lenore P. RN > "Patient Now software is perfect for us because it keeps track of our patients needs through the treatment pathways, sends..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___4950905) VR Verified Reviewer Business Operations and Development > "Complete lack of professionalism in their Support and Client Success teams, once we informed them we were moving to a new..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7056661) AC Aurora C. Administrative Assistant > "I enjoy the various customizable options available." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7005054) JB Jen B. Owner > "We were unable to meet PCI compliance with the processor your software used and had to stop using the POS portion." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6815583) PW Paige W. Executive Assistant to the CEO > "He walked us through everything with patience, clarity, and a genuine desire to help us succeed — we felt supported right..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6825887) KP Katelyn P. NP > "Also the photos section sometimes froze up or lagged when on the iPad." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6826600) JK Jessica K. manager > "Easy to use , clear and neat looking not confusing and the training videos helps a lot with is great" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7000137) VR Verified Reviewer Operations Manager > "They said it will take about 6-8 months to see results reflected to our website. But at the 5 month mark, they changed..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6669674) JC Jill C. Business Operations Manager > "Programmers could make improvements to help streamline process's for users." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6456229) CS Cap S. Guest Service Director > "It's not integrated with anything else, and it can be difficult to make updates in the back office/data tables/ admin..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6465809) PW Paige W. Executive Assistant to the CEO > "The onboarding team was super helpful, and the system is surprisingly intuitive — no tech headaches here!" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6825887) VR Verified Reviewer Operations Manager > "Failure to push through consent forms: Essential consent forms were not consistently processed, which is critical for a..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6669674) CP Courtney P. Esthetician > "Seems to be able to organize things better." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6828515) LT Lia T. Practice Manager > "Reporting is ridiculously glitchy and ineffective." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7056485) VK Valerie K. Medical Assistant > "Scheduling and intake settings are easy to use." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6816369) KP Katelyn P. NP > "Inputting schedule times for different providers was difficult." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6826600) PW Peggy W. CPA > "Overall, this is a reliable and safe plat form to store patient information." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6756181) CH Charla H. Owner > "My handler finally told me that I needed to also hire a marketing company because they do not do that...and that if I..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6464382) TW Tansy W. Practice Manager > "The onboarding process was extremely helpful, and I enjoyed the entire process, great tutorials to watch." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7032785) VR Verified Reviewer Operations Manager > "Failure to push RX program provider chart notes: Essential chart notes that were entered to RX was not processed." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6669674) Nick W. CEO > "These are all great features" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7053911) VK Valerie K. Medical Assistant > "We had an issue with not being able to submit orders." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6816369) KP Katelyn P. NP > "The invoices were easily created and easy to look up." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6826600) VR Verified Reviewer Operations Manager > "Unfriendly user interface: The program required hours of training, making it difficult for our staff to use efficiently." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6669674) PW Paige W. Executive Assistant to the CEO > "We seriously couldn’t have asked for a better team — thank you both for making this journey smooth, successful, and even..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6825887) VR Verified Reviewer Operations Manager > "Daily malfunctions: The system frequently malfunctioned, disrupting our daily operations." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6669674) AC Aurora C. Administrative Assistant > "Billing on PN is easy to navigate." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7005054) KT Kim T. Practice Coordinator and Medical Assistant > "For instance, the data base of medicines is incomplete and there is no way to add to it." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6803737) MD Melissa D. Patient Coordinator > "Being able to use on iPads is a plus." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6729356) SR Scott R. Owner > "Accounts receivable does not follow the contracted price and up charges web services. " [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6770087) AS Amany S. Owner > "We also love that we can have access from different locations, and we can get work done from outside of the spa as well." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___6113090) SR Scott R. Owner > "Cons: Sales does not inform buyer of Mac OS limitations and need for Parallels." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6770087) AD Andrea D. Practice Manager > "Very user friendly, great information and data through reports, general setup is fairly easy." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6473050) CP Courtney P. Esthetician > "Decent-it has a lot of useful tools but a lot of bugs." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6828515) JP Jeri P. Office Manager > "From structured and scheduled appointment reminders to Treatment Pathways, this software has great features that keep..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___4732364) KM Kevin M. Administrative Coordinator > "Even though we use SecurePayNow through PatientNow, patients are not yet able to access their accounts and pay directly..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___5015168) CO Carol O. EA > "Good experience so far - Again support team has made the learning curve a lot less strenuous." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6479029) RD Rebecca D. OWNER > "its very unfortunately that when we decided to NOT come off of on boarding due to the difficulties and interference with..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___6678634) CB Christine B. Aesthetician > "Easy to learn." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6814486) KH Karsson H. Director of Operations > "After 4 years of using their services, we cancelled, only to still be charged for months for a product we'd cancelled." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6567946) CD Chiquita D. Personal banker > "My overall experience was good with patientnow not all of my doc used it was a downer" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6497337) JS JEFFREY S. CEO > "I'm left to dispute charges with our credit card company even after cancelling." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6719619) MM Monique M. MD > "Appreciate the integration with marketing and photos between Aesthetic Now and Rxphoto." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___4850682) JS JEFFREY S. CEO > "Salespeople and onboarding contacts simply seem to disappear once the sale is made." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6719619) LP Lenore P. RN > "The scheduling , invoice/payment features of patient now work very well." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___4950905) VR Verified Reviewer Operations Manager > "This fee was not included in the contract nor disclosed to us, constituting a breach of the agreement." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6669674) TW Tanya W. Licensed Esthetician > "its a great system that I'd recommend for anyone in a med spa setting" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6764890) JD Jen D. Aesthetics Nurse > "It’s been awful! Since 2 months into my contract with this company I have expressed issues and grievances I’ve had with..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6843896) MS Michael S. Supervisor > "The tech/customer service support is always so professional and helpful." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6475853) JD Jen D. Aesthetics Nurse > "They respond with more marketing BS." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6843896) CN Caroline N. Clinic Manager > "Reporting is alright, but the system ZENOTI is far superior!" [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___6670998) VR Verified Reviewer Operations Manager > "It was very difficult and they get you with a one-year contract which you can't get out off." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6669674) SG Susie G. Practice Manager > "From lots of shortcuts to reporting options to the day to day scheduling, it is all very easy to learn and has a natural..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___4962209) EW Elizabeth W. Manager > "The reports can be inconsistent and pathways are complicated." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6478743) PN Paula N. Office Manager > "It is very user friendly, from scheduling, payment processing, integrations with other software, tracking inventory,..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___4787685) KE Kelley E. marketing coordinator > "Getting help with customer service is difficult and lengthy at times" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6473291) LM Leigh M. Medical Massage Therapist, business partner > "Most of the people were nice to many zoom meetings" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6460572) CH Charla H. Owner > "It was miserable...If we fail I will put much of the blame on the people who took advantage of us and mislead us in every..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6464382) MM Monique M. MD > "Quick tabs are helpful in saving time for price list." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___4850682) LL Lauren L. Spa Coordinator > "I would say it sometimes feels a little outdated at times" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6460170) LL Liyah L. Back Office Personnel > "PatientNow's staff are knowledgeable, patient, and helpful." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6475327) SY Sarah Y. COO > "The help to make the practice run smoothly is lacking." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6456121) TT Terra T. Director of Operations > "Can be a little buggy sometimes but tech support is very responsive and helpful, as is their dev team." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___4864007) CN Caroline N. Clinic Manager > "If you would like a service-based system, then don't use this one." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___6670998) PC Pricilia C. Management > "So easy to use- Overall great experience" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6731483) AJ Abby J. RN > "It was difficult at times when I needed assistance with the software" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6591924) PC Pricilia C. Management > "We love the great customer service they provide-" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6731483) CP Carla P. Owner operator > "Their systems don’t communicate with one another." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6697830) [View Reviews](https://www.capterra.com/p/92269/PatientNOW/reviews/) ## User interface 4.44 (1,259) [PatientNow](https://www.capterra.com/p/92269/PatientNOW/) 3.93 (299) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features ZENOTI 39/42 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Automated Scheduling - Before & After Pictures - Billing & Invoicing - Calendar Management - Client Management - Client Portal - Credit Card Processing - Customer Database - Customizable Branding - Customizable Forms - Customizable Reports - Customizable Templates - Discount Management - Electronic Payments - Email Marketing - Event Scheduling - Faculty/Staff Management - For Medical Spas - Generative AI - Gift Card Management - HIPAA Compliant - Inventory Management - Loyalty Program - Marketing Automation - Multi-Location - Online Booking - Payment Processing - Promotions Management - Reminders - Reporting & Statistics - Sales Reports - SMS Messaging - Social Media Integration - Third-Party Integrations - Transaction History - Treatment Packages - Website Integration [See all features](https://www.capterra.com/p/131057/ZENOTI/#features) PatientNow 39/42 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Automated Scheduling - Before & After Pictures - Billing & Invoicing - Calendar Management - Client Management - Client Portal - Credit Card Processing - Customer Database - Customizable Branding - Customizable Forms - Customizable Reports - Customizable Templates - Discount Management - Electronic Payments - Email Marketing - Event Scheduling - Faculty/Staff Management - For Medical Spas - Generative AI - Gift Card Management - HIPAA Compliant - Inventory Management - Loyalty Program - Marketing Automation - Multi-Location - Online Booking - Payment Processing - Promotions Management - Reminders - Reporting & Statistics - Sales Reports - SMS Messaging - Social Media Integration - Third-Party Integrations - Transaction History - Treatment Packages - Website Integration [See all features](https://www.capterra.com/p/92269/PatientNOW/#features) ### Recognition ZENOTI is recognized as a top-rated tool in 5 Capterra Shortlist reports PatientNow is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support ZENOTI Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos PatientNow Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ZENOTI - By Soham Inc dba Zenoti - Located in United States - Founded in 2010 PatientNow - By PatientNow - Located in United States - Founded in 2004 ## Popular Comparisons [ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[4.44 (1,259)](https://www.capterra.com/p/131057/ZENOTI/reviews/) vs [AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)[4.45 (637)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) $300/month Price $160/month 4.3 Features 4.2 4.3 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/93446-131057/AestheticsPro-vs-ZENOTI) [PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.93 (299)](https://www.capterra.com/p/92269/PatientNOW/reviews/) vs [AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)[4.45 (637)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Contact vendor for pricing Price $160/month 3.8 Features 4.2 3.8 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/92269-93446/PatientNOW-vs-AestheticsPro) [ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[4.44 (1,259)](https://www.capterra.com/p/131057/ZENOTI/reviews/) vs [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.66 (633)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) $300/month Price $59/month 4.3 Features 4.6 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/131057-140062/ZENOTI-vs-Pabau-CRM) [PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.93 (299)](https://www.capterra.com/p/92269/PatientNOW/reviews/) vs [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.66 (633)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) Contact vendor for pricing Price $59/month 3.8 Features 4.6 3.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/92269-140062/PatientNOW-vs-Pabau-CRM) [ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[4.44 (1,259)](https://www.capterra.com/p/131057/ZENOTI/reviews/) vs [Boulevard](https://www.capterra.com/p/180087/Boulevard/)[4.61 (366)](https://www.capterra.com/p/180087/Boulevard/reviews/) $300/month Price $176/month 4.3 Features 4.4 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/131057-180087/ZENOTI-vs-Boulevard) [PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.93 (299)](https://www.capterra.com/p/92269/PatientNOW/reviews/) vs [Aesthetic Record](https://www.capterra.com/p/162938/Aesthetic-Record/)[3.51 (75)](https://www.capterra.com/p/162938/Aesthetic-Record/reviews/) Contact vendor for pricing Price $12/month 3.8 Features 3.4 3.8 Ease of Use 3.5 [View full comparison](https://www.capterra.com/compare/92269-162938/PatientNOW-vs-Aesthetic-Record) [ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[4.44 (1,259)](https://www.capterra.com/p/131057/ZENOTI/reviews/) vs [Mangomint](https://www.capterra.com/p/187593/Mangomint/)[4.95 (311)](https://www.capterra.com/p/187593/Mangomint/reviews/) $300/month Price $165/month 4.3 Features 4.8 4.3 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/131057-187593/ZENOTI-vs-Mangomint) [PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.93 (299)](https://www.capterra.com/p/92269/PatientNOW/reviews/) vs [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.92 (490)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.8 Features 3.9 3.8 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/89392-92269/drchrono-Practice-Management-vs-PatientNOW) [ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[4.44 (1,259)](https://www.capterra.com/p/131057/ZENOTI/reviews/) vs [Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.68 (3,634)](https://www.capterra.com/p/153752/Vagaro/reviews/) $300/month Price $23.99/month 4.3 Features 4.6 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/131057-153752/ZENOTI-vs-Vagaro) [PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.93 (299)](https://www.capterra.com/p/92269/PatientNOW/reviews/) vs [Nextech EHR & PM](https://www.capterra.com/p/122691/Nextech-Practice/)[4.08 (239)](https://www.capterra.com/p/122691/Nextech-Practice/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.8 Features 4.1 3.8 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/92269-122691/PatientNOW-vs-Nextech-Practice) [ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[4.44 (1,259)](https://www.capterra.com/p/131057/ZENOTI/reviews/) vs [Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.02 (2,990)](https://www.capterra.com/p/40229/MINDBODY/reviews/) $300/month Price $99/month 4.3 Features 4.0 4.3 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/40229-131057/MINDBODY-vs-ZENOTI) [PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.93 (299)](https://www.capterra.com/p/92269/PatientNOW/reviews/) vs [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.8 Features 4.4 3.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/92269-124590/PatientNOW-vs-EMA)