# Compare PatientNow vs Phreesia 2026 | Capterra > Unsure of what to choose? Check Capterra to compare PatientNow and Phreesia based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/92269-131633/PatientNOW-vs-Phreesia --- # PatientNow vs Phreesia Features and Cost Comparison Last updated March 19th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: PatientNowPhreesia2/4 selected [PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.9 (299)](https://www.capterra.com/p/92269/PatientNOW/reviews/) [Phreesia](https://www.capterra.com/p/131633/Phreesia/)[4.3 (166)](https://www.capterra.com/p/131633/Phreesia/reviews/) [## PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.9 (299)](https://www.capterra.com/p/92269/PatientNOW/reviews/) Starting Price Contact vendor Value-for-Money 3.7 Functionality 3.8 Ease of Use 3.8 Customer Service 4 Reviews Sentiment Based on [299 reviews](#user-reviews) Positive 218 Neutral 38 Negative 43 [## Phreesia](https://www.capterra.com/p/131633/Phreesia/)[4.3 (166)](https://www.capterra.com/p/131633/Phreesia/reviews/) Starting Price Contact vendor Value-for-Money 4.2 Functionality 4.3 Ease of Use 4.4 Customer Service 4.3 Reviews Sentiment JE JE TC Based on [166 reviews](#user-reviews) Positive 141 Neutral 10 Negative 15 ## Not a match? 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What’s your intended use case? ## Summary * * * Features in Patient Management Software Best performer 34 / 50 Only PatientNow - Charting - Claims Management - Client Portal 29 / 50 Only Phreesia - Activity Tracking - Contact Database - Real-Time Notifications User satisfaction User satisfaction 3.9 User reviews[299](https://www.capterra.com/p/92269/PatientNOW/reviews/) Ease of use 3.8 Functionality 3.8 Value for money 3.7 Customer support 4.0 User satisfaction 4.3 User reviews[166](https://www.capterra.com/p/131633/Phreesia/reviews/) Ease of use 4.4 Functionality 4.3 Value for money 4.2 Customer support 4.3 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for PatientNow is used by med spas, plastic surgery practices, weight loss clinics, IV therapy centers, dermatology offices, and wellness practitioners. Best for Medical practices and health systems looking to streamline patient access, automate intake, reduce call volume and accelerate collections while improving the patient experience. ## User reviews Pros & cons SL Shelley L. Owner > "Can be difficult because it is all encompassing, but that also makes it beneficial because it has so many options for..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7113668) VR Verified Reviewer Dental Intern > "It takes way too many clicks to complete simple tasks, which slows down my check-out process when the front desk is busy." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7102183) VR Verified Reviewer Dental Intern > "I absolutely love that I can handle scheduling, patient intake, charting, and marketing in one place." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7102183) CP Courtney P. Esthetician > "Takes a while to load, Difficult to navigate, when typing letters will disappear or everything you’ve typed will..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6828515) AR Alondra R. Programs Administrator > "I particularly appreciated the robust customization options that allow practices to tailor the EHR to their specific..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6456509) LY Leonid Y. administrator > "Even though when I signed up the condition of subscription was Cancel anytime and download your images, upon request to..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6310553) MD Melissa D. Patient Coordinator > "I also like that we can modify and edit all consents, emails, and texts to personalize it for our specific practice." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6729356) Bethany M. Nurse Practitioner > "I sent in an entire months' worth of bank statements for the account, they said this was not sufficient since it did not..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#GetApp___6407966) DG Darrell G. Owner,Clinic Manager > "From the initial consultation and demonstration right through to the signing up and implementation, the whole process has..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7138058) VR Verified Reviewer Business Operations and Development > "We experienced constant latency issues and were not satisfied with the reporting and communications functionality." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7056661) CB Christine B. Aesthetician > "The sheduling system is nice and the text communication." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6814486) Nick W. CEO > "The scheduling tool is to complicated and causes drop of when it comes to scheduling." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7053911) LP Lenore P. RN > "Patient Now software is perfect for us because it keeps track of our patients needs through the treatment pathways, sends..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___4950905) VR Verified Reviewer Business Operations and Development > "Complete lack of professionalism in their Support and Client Success teams, once we informed them we were moving to a new..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7056661) AC Aurora C. Administrative Assistant > "I enjoy the various customizable options available." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7005054) JB Jen B. Owner > "We were unable to meet PCI compliance with the processor your software used and had to stop using the POS portion." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6815583) PW Paige W. Executive Assistant to the CEO > "He walked us through everything with patience, clarity, and a genuine desire to help us succeed — we felt supported right..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6825887) KP Katelyn P. NP > "Also the photos section sometimes froze up or lagged when on the iPad." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6826600) JK Jessica K. manager > "Easy to use , clear and neat looking not confusing and the training videos helps a lot with is great" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7000137) VR Verified Reviewer Operations Manager > "They said it will take about 6-8 months to see results reflected to our website. But at the 5 month mark, they changed..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6669674) JC Jill C. Business Operations Manager > "Programmers could make improvements to help streamline process's for users." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6456229) CS Cap S. Guest Service Director > "It's not integrated with anything else, and it can be difficult to make updates in the back office/data tables/ admin..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6465809) PW Paige W. Executive Assistant to the CEO > "The onboarding team was super helpful, and the system is surprisingly intuitive — no tech headaches here!" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6825887) VR Verified Reviewer Operations Manager > "Failure to push through consent forms: Essential consent forms were not consistently processed, which is critical for a..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6669674) CP Courtney P. Esthetician > "Seems to be able to organize things better." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6828515) LT Lia T. Practice Manager > "Reporting is ridiculously glitchy and ineffective." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7056485) VK Valerie K. Medical Assistant > "Scheduling and intake settings are easy to use." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6816369) KP Katelyn P. NP > "Inputting schedule times for different providers was difficult." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6826600) PW Peggy W. CPA > "Overall, this is a reliable and safe plat form to store patient information." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6756181) CH Charla H. Owner > "My handler finally told me that I needed to also hire a marketing company because they do not do that...and that if I..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6464382) TW Tansy W. Practice Manager > "The onboarding process was extremely helpful, and I enjoyed the entire process, great tutorials to watch." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7032785) VR Verified Reviewer Operations Manager > "Failure to push RX program provider chart notes: Essential chart notes that were entered to RX was not processed." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6669674) Nick W. CEO > "These are all great features" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7053911) VK Valerie K. Medical Assistant > "We had an issue with not being able to submit orders." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6816369) KP Katelyn P. NP > "The invoices were easily created and easy to look up." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6826600) VR Verified Reviewer Operations Manager > "Unfriendly user interface: The program required hours of training, making it difficult for our staff to use efficiently." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6669674) PW Paige W. Executive Assistant to the CEO > "We seriously couldn’t have asked for a better team — thank you both for making this journey smooth, successful, and even..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6825887) VR Verified Reviewer Operations Manager > "Daily malfunctions: The system frequently malfunctioned, disrupting our daily operations." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6669674) AC Aurora C. Administrative Assistant > "Billing on PN is easy to navigate." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7005054) KT Kim T. Practice Coordinator and Medical Assistant > "For instance, the data base of medicines is incomplete and there is no way to add to it." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6803737) MD Melissa D. Patient Coordinator > "Being able to use on iPads is a plus." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6729356) SR Scott R. Owner > "Accounts receivable does not follow the contracted price and up charges web services. " [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6770087) AS Amany S. Owner > "We also love that we can have access from different locations, and we can get work done from outside of the spa as well." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___6113090) SR Scott R. Owner > "Cons: Sales does not inform buyer of Mac OS limitations and need for Parallels." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6770087) AD Andrea D. Practice Manager > "Very user friendly, great information and data through reports, general setup is fairly easy." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6473050) CP Courtney P. Esthetician > "Decent-it has a lot of useful tools but a lot of bugs." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6828515) JP Jeri P. Office Manager > "From structured and scheduled appointment reminders to Treatment Pathways, this software has great features that keep..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___4732364) KM Kevin M. Administrative Coordinator > "Even though we use SecurePayNow through PatientNow, patients are not yet able to access their accounts and pay directly..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___5015168) CO Carol O. EA > "Good experience so far - Again support team has made the learning curve a lot less strenuous." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6479029) RD Rebecca D. OWNER > "its very unfortunately that when we decided to NOT come off of on boarding due to the difficulties and interference with..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___6678634) CB Christine B. Aesthetician > "Easy to learn." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6814486) KH Karsson H. Director of Operations > "After 4 years of using their services, we cancelled, only to still be charged for months for a product we'd cancelled." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6567946) CD Chiquita D. Personal banker > "My overall experience was good with patientnow not all of my doc used it was a downer" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6497337) JS JEFFREY S. CEO > "I'm left to dispute charges with our credit card company even after cancelling." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6719619) MM Monique M. MD > "Appreciate the integration with marketing and photos between Aesthetic Now and Rxphoto." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___4850682) JS JEFFREY S. CEO > "Salespeople and onboarding contacts simply seem to disappear once the sale is made." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6719619) LP Lenore P. RN > "The scheduling , invoice/payment features of patient now work very well." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___4950905) VR Verified Reviewer Operations Manager > "This fee was not included in the contract nor disclosed to us, constituting a breach of the agreement." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6669674) TW Tanya W. Licensed Esthetician > "its a great system that I'd recommend for anyone in a med spa setting" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6764890) JD Jen D. Aesthetics Nurse > "It’s been awful! Since 2 months into my contract with this company I have expressed issues and grievances I’ve had with..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6843896) MS Michael S. Supervisor > "The tech/customer service support is always so professional and helpful." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6475853) JD Jen D. Aesthetics Nurse > "They respond with more marketing BS." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6843896) CN Caroline N. Clinic Manager > "Reporting is alright, but the system ZENOTI is far superior!" [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___6670998) VR Verified Reviewer Operations Manager > "It was very difficult and they get you with a one-year contract which you can't get out off." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6669674) SG Susie G. Practice Manager > "From lots of shortcuts to reporting options to the day to day scheduling, it is all very easy to learn and has a natural..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___4962209) EW Elizabeth W. Manager > "The reports can be inconsistent and pathways are complicated." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6478743) PN Paula N. Office Manager > "It is very user friendly, from scheduling, payment processing, integrations with other software, tracking inventory,..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___4787685) KE Kelley E. marketing coordinator > "Getting help with customer service is difficult and lengthy at times" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6473291) LM Leigh M. Medical Massage Therapist, business partner > "Most of the people were nice to many zoom meetings" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6460572) CH Charla H. Owner > "It was miserable...If we fail I will put much of the blame on the people who took advantage of us and mislead us in every..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6464382) MM Monique M. MD > "Quick tabs are helpful in saving time for price list." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___4850682) LL Lauren L. Spa Coordinator > "I would say it sometimes feels a little outdated at times" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6460170) LL Liyah L. Back Office Personnel > "PatientNow's staff are knowledgeable, patient, and helpful." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6475327) SY Sarah Y. COO > "The help to make the practice run smoothly is lacking." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6456121) TT Terra T. Director of Operations > "Can be a little buggy sometimes but tech support is very responsive and helpful, as is their dev team." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___4864007) CN Caroline N. Clinic Manager > "If you would like a service-based system, then don't use this one." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___6670998) PC Pricilia C. Management > "So easy to use- Overall great experience" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6731483) AJ Abby J. RN > "It was difficult at times when I needed assistance with the software" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6591924) PC Pricilia C. Management > "We love the great customer service they provide-" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6731483) CP Carla P. Owner operator > "Their systems don’t communicate with one another." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6697830) [View Reviews](https://www.capterra.com/p/92269/PatientNOW/reviews/) JE John E. Director of Support Services > "Phreesia has allowed us to automate our point of service/copayment collection workflow and increased the amount we..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6678943) KG Katherine G. MD > "I have been a client of Phreesia for 2 -3 years, and I wanted to cancel my service since I engaged another vendor who..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6852951) JE John E. Director of Support Services > "I also appreciate the Appointment Accelerator feature that has helped us backfill up to 40% of our cancelled..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6678943) DT Diana T. Clinical Office Manager > "When the patients filled out the name of the pharmacy, Phreesia had some difficulty transferring to our current EMR." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___7090326) TC TIffany C. Reception Manager > "Phreesia helps us collect balances, copays, change insurance and get all required documents completed by patients..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4872485) KG Katherine G. MD > "Furthermore, I cannot reset my password as well as change my account information and cancel my ACH without speakign..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6852951) JR Jennifer R. Patient Services Coordinator > "Also Phreesia is very helpful with showing if the patients insurance coverage is active or inactive and provides the..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4886131) LH Leticia H. Practice manager > "implantation time , Phreesia had some sort of update which delayed out time line which then interfered with other..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6437506) MN Mario N. Director of Operations > "It allows us to focus more on providing quality care to our patients." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6749081) RP Ricardo P. Practice Manager > "At the end we actually didn't save any time of the assistants and front desk people and we are paying north of..." [See full review](https://www.capterra.com/p/131633/Phreesia/#SoftwareAdvice___6737150) JK Jessica K. Practice Manager > "The system integrates with eCW EMR and cuts our office time in half, allowing to focus on other areas in the..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___5084204) JR Jennifer R. Patient Services Coordinator > "Currently we have some issues that we wish we could add to our Phreesia registrations such as Fall Risk and ..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4886131) DR Daphene R. Office Manager > "Phreesia support is always there to help and the services they provide make our jobs so much easier. " [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___7032674) KG Katherine G. MD > "What kind of modern tech company does that these days?" [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6852951) MB Michael B. dermtologist > "It's good that is integrates, but requires staff assistance for many older patients taking up valuable time" [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6780454) KA Kelsey A. MD > "I have a 7 page word document of the number of cases/examples of errors that we submitted without resolve." [See full review](https://www.capterra.com/p/131633/Phreesia/#SoftwareAdvice___6262235) DR Daphene R. Office Manager > "Finally have new EMR ECW that interfaces and we still love it." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___7032674) SJ Sarah J. Registered Nurse/ Telehealth Coordinator / Office Lead > "One huge downside to it is the duplicate account/charts that self-scheduling allows." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4894727) BH Brooklyn H. Practice Manager > "Phreesia has not only increased our collection rates, but also allowed our parents to not have to wait in the lobby..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4882121) RP Ricardo P. Practice Manager > "No easy cancelation as they have this day practice of bad software companies" [See full review](https://www.capterra.com/p/131633/Phreesia/#SoftwareAdvice___6737150) MH Mary H. Director, Patient Access > "Our patients are so familiar with the tool and it has become ingrained into many of our teams processes." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6697577) AR Allie R. Director of Clinical Informatics > "We have not had any bad experience that would cause me to not like any feature." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6550052) JK Joseph K. SVP CRO > "Phreesia offers a convenient and easy to use tool for patient registration and check-in. " [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6680138) BF Burcin F. Physician > "The system asks the patients to repeat a lot of stuff every visit." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4885655) TG Tara G. IT Manager > "Truly makes the job for our staff so much quicker and easier in all areas of their job." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6333621) KS Katie S. Office Manager > "so some features we have not coordinated with that transition a little unclear for maximum use." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4885744) TC TIffany C. Reception Manager > "Phreesia makes the check in process for staff very very easy and speeds up the process overall at the checkin window..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4872485) RJ Reena J. MD > "Very dissatisfied. When I told \[sensitive content hidden\] from Phreesia I no longer wanted to proceed in the..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4847598) KJ Karla J. Office Manager > "We save so much staff time by doing insurance verification, appointment reminders, and financial tasks through..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___5033290) KA Kelsey A. MD > "Customer support communication was a complete disaster." [See full review](https://www.capterra.com/p/131633/Phreesia/#SoftwareAdvice___6262235) AV Amanda V. Revenue Operations Manager > "To be able to utilize technology & have a software to make things more streamlined with the day to day check in..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4886681) RJ Reena J. MD > "They were very slow in the implementation process. " [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4847598) KB Kaitlyn B. Operations and Data Analyst > "The text option is also a great tool. " [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6678827) SJ Sarah J. Registered Nurse/ Telehealth Coordinator / Office Lead > "Phreesia's support team can be very impatient." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4894727) YS Yolanda S. Managed Care Coordinator > "the portability of the pads, making it easy to use in office. " [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6762434) FR Frankie R. Practice manager > "Not as easy company to work with by any means, more headaches than anything else." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4887420) KS Katie S. Office Manager > "Set up and maintenance is a breeze - monthly meeting with my rep keeps me updated on all options/updates/changes." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4885744) VR Verified Reviewer Data Security Analyst > "I have complained to office manager and physician repeatedly that I don't this my data to be used to show me..." [See full review](https://www.capterra.com/p/131633/Phreesia/#GetApp___4045124) LG Lauren G. practice manager > "It has so many features available, more than your standard." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6710669) MT Misty T. Office Manager > "That modmed will not let the clinical information integrate into the system" [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4596619) TG Tara G. IT Manager > "Integration with our EHR was impressive." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6333621) AE Anjela E. Clerical Supervisor > "That some insurance companies choose not to participate, and that means we can not see E&B information" [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4701823) MN Mario N. Director of Operations > "Phreesia has been an extremely valuable addition for our practice." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6749081) ML Meghan L. Billing Manager > "Patients complain about the amount of questions in our check in process. " [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4606432) MH Mary H. Director, Patient Access > "The support we receive from our customer success manager." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6697577) LM LeAnne M. Business Office Manager > "When a patient fills out their pre-visit info and they have a change of address, I do not like how it automatically..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3038897) MS Mark S. EMR Manager > "The prompt response from our account rep and Phreesia support has been very good." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6342988) VR Verified Reviewer Data Security Analyst > "Very poor user experience due to the advertisements being shown to patients. " [See full review](https://www.capterra.com/p/131633/Phreesia/#GetApp___4045124) SC Shari C. Practice Administrator > "You can't ask for a better check in product" [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6679792) TD Tiffany D. Administrator > "Phreesia has some great features but, the customer service aspect and limited functionality has made it tough to want..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3038892) JK Jessica K. Practice Manager > "Our set up was customized to fit the practice (telehealth only) and it has been working out great." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___5084204) CL Carisa L. Office Manager > "We do have one common complaint among patients that the intake takes a long time but the information being requested..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2911746) BF Burcin F. Physician > "I like the online booking system and customizable messaging." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4885655) VR Verified Reviewer Data Security Analyst > "The little income you are making this way is costing you satisfied users. " [See full review](https://www.capterra.com/p/131633/Phreesia/#GetApp___4045124) SA Sarah A. Supervisor > "Phreesia is always willing to look into ways to help improve our goals and make life easier for staff and patients." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4886268) CA Casey A. RCM Director > "The only difficulties we found was integration." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4513067) TL Todd L. CMIO > "Excellent implementation team and training; excellent, easy to use product." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6333403) VR Verified Reviewer Data Security Analyst > "The office is paying plenty of money so stop this invasive practice. " [See full review](https://www.capterra.com/p/131633/Phreesia/#GetApp___4045124) NM Natalie M. Director Operations > "Simple and smooth implementation." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6536349) TD Tiffany D. Administrator > "We have had a ticket open for a week now where one of my receptionists can not log into Phreesia. " [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3038892) JK Joseph K. SVP CRO > "Patient satisfaction is consistently positive." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6680138) TD Tiffany D. Administrator > "Often, there are patients who we need to text but can not if they aren't on the schedule." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3038892) TG Tara G. IT Manager > "You truly have a great team at Phreesia." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6333621) CA Claudia A. Sr. Director of Business Operations > "It doesn't support dental insurance verification." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2929172) AC Andrew C. Practice Administrator > "The best part of Phreesia is there attention to the account from their customer support team." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6180835) CZ Cindy Z. Director of Business & Technology > "There have been times when the technical support was not as responsive as we would have liked to solve our issue." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2911318) MT Misty T. Office Manager > "Phreesia makes check in easier, policies that need to be signed are done, Patient have to verify their address and..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4596619) KP Kenderia P. Project Manager > "As a business of mostly retirees, it wasn't a good option and we chose to cancel the process." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3319909) JD Justine D. Practice Administrator > "Phreesia also captures revenue swiftly and efficiently, and in one month we have seen a 6% increase in our Time of..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3689547) CG Camille G. Practice Manager > "Many of the smaller carriers are not compatable. " [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2911325) ML Mandy L. Superuser > "Phreesia has been tremendous - it takes a large administrative load off of the front desk." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4892799) JC Jason C. Practice Administrator > "The only piece of the software I don't love is the general support line." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2911353) SJ Sarah J. Registered Nurse/ Telehealth Coordinator / Office Lead > "I love being a part of the Beta program and providing feedback on their newest products." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4894727) KC Kelly C. Administrative Coordinator > "It's a little frustrating that something so important cannot be modified easily." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2929254) KC Kimberly C. Practice Administrator > "We have increased our services with Phreesia to add patient and referral source self scheduling and connect" [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4615315) KP Kenderia P. Project Manager > "Very challenging for them to "get it" and understand." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3319909) TJ Tami J. Insurance Supervisor > "I cannot say enough good things about Phreesia, as it has been a real time saver for our office." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4895565) TD Tiffany D. Administrator > "Also, I have not been happy with customer service. " [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3038892) [View Reviews](https://www.capterra.com/p/131633/Phreesia/reviews/) ## User interface [PatientNow](https://www.capterra.com/p/92269/PatientNOW/) 3.93 (299) [Phreesia](https://www.capterra.com/p/131633/Phreesia/) 4.32 (166) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features PatientNow Top features 34/50 - Activity Dashboard - Activity Tracking - Admissions Management - AI Copilot - Alerts/Notifications - API - Appointment Management - Automated Scheduling - Bed Management - Billing & Invoicing - Booking Management - Calendar Management - Charting - Claims Management - Client Portal - Communication Management - Contact Database - Customer Database - Customizable Forms - Customizable Reports - Discharge Management - Document Storage - Document Templates - Drag & Drop - Electronic Payments - Generative AI - HIPAA Compliant - Historical Reporting - Invoice Management - Live Chat - Mobile Access - Mobile Alerts - Monitoring - Multi-Location - Patient Flow Management - Patient Intake - Patient Location Tracking - Patient Monitoring - Patient Scheduling - Real-Time Monitoring - Real-Time Notifications - Real-Time Reporting - Records Management - Registration Management - Reminders - Reporting & Statistics - Scheduling - Self Service Portal - SMS Messaging - Surveys & Feedback [See all features](https://www.capterra.com/p/92269/PatientNOW/#features) Phreesia 29/50 - Activity Dashboard - Activity Tracking - Admissions Management - AI Copilot - Alerts/Notifications - API - Appointment Management - Automated Scheduling - Bed Management - Billing & Invoicing - Booking Management - Calendar Management - Charting - Claims Management - Client Portal - Communication Management - Contact Database - Customer Database - Customizable Forms - Customizable Reports - Discharge Management - Document Storage - Document Templates - Drag & Drop - Electronic Payments - Generative AI - HIPAA Compliant - Historical Reporting - Invoice Management - Live Chat - Mobile Access - Mobile Alerts - Monitoring - Multi-Location - Patient Flow Management - Patient Intake - Patient Location Tracking - Patient Monitoring - Patient Scheduling - Real-Time Monitoring - Real-Time Notifications - Real-Time Reporting - Records Management - Registration Management - Reminders - Reporting & Statistics - Scheduling - Self Service Portal - SMS Messaging - Surveys & Feedback [See all features](https://www.capterra.com/p/131633/Phreesia/#features) ### Recognition PatientNow is recognized as a top-rated tool in 2 Capterra Shortlist reports Phreesia is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support PatientNow Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Phreesia Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details PatientNow - By PatientNow - Located in United States - Founded in 2004 Phreesia - By Phreesia - Located in United States - Founded in 2005 ## Popular Comparisons [PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.93 (299)](https://www.capterra.com/p/92269/PatientNOW/reviews/) vs [AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)[4.45 (637)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Contact vendor for pricing Price $160/month 3.8 Features 4.2 3.8 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/92269-93446/PatientNOW-vs-AestheticsPro) [Phreesia](https://www.capterra.com/p/131633/Phreesia/)[4.32 (166)](https://www.capterra.com/p/131633/Phreesia/reviews/) vs [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.66 (633)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) Contact vendor for pricing Price $59/month 4.3 Features 4.6 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/131633-140062/Phreesia-vs-Pabau-CRM) [PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.93 (299)](https://www.capterra.com/p/92269/PatientNOW/reviews/) vs [ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[4.44 (1,259)](https://www.capterra.com/p/131057/ZENOTI/reviews/) Contact vendor for pricing Price $300/month 3.8 Features 4.3 3.8 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/92269-131057/PatientNOW-vs-ZENOTI) [Phreesia](https://www.capterra.com/p/131633/Phreesia/)[4.32 (166)](https://www.capterra.com/p/131633/Phreesia/reviews/) vs [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.4 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/124590-131633/EMA-vs-Phreesia) [PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.93 (299)](https://www.capterra.com/p/92269/PatientNOW/reviews/) vs [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.66 (633)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) Contact vendor for pricing Price $59/month 3.8 Features 4.6 3.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/92269-140062/PatientNOW-vs-Pabau-CRM) [Phreesia](https://www.capterra.com/p/131633/Phreesia/)[4.32 (166)](https://www.capterra.com/p/131633/Phreesia/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Contact vendor for pricing Price $0 4.3 Features 4.3 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/131633-195467/Phreesia-vs-Care-Patron) [PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.93 (299)](https://www.capterra.com/p/92269/PatientNOW/reviews/) vs [Aesthetic Record](https://www.capterra.com/p/162938/Aesthetic-Record/)[3.51 (75)](https://www.capterra.com/p/162938/Aesthetic-Record/reviews/) Contact vendor for pricing Price $12/month 3.8 Features 3.4 3.8 Ease of Use 3.5 [View full comparison](https://www.capterra.com/compare/92269-162938/PatientNOW-vs-Aesthetic-Record) [Phreesia](https://www.capterra.com/p/131633/Phreesia/)[4.32 (166)](https://www.capterra.com/p/131633/Phreesia/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 3.8 4.4 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/129169-131633/Tebra-vs-Phreesia) [PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.93 (299)](https://www.capterra.com/p/92269/PatientNOW/reviews/) vs [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.92 (490)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.8 Features 3.9 3.8 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/89392-92269/drchrono-Practice-Management-vs-PatientNOW) [Phreesia](https://www.capterra.com/p/131633/Phreesia/)[4.32 (166)](https://www.capterra.com/p/131633/Phreesia/reviews/) vs [Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.4 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/131633-210524/Phreesia-vs-Practice-Mate) [PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.93 (299)](https://www.capterra.com/p/92269/PatientNOW/reviews/) vs [Nextech EHR & PM](https://www.capterra.com/p/122691/Nextech-Practice/)[4.08 (239)](https://www.capterra.com/p/122691/Nextech-Practice/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.8 Features 4.1 3.8 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/92269-122691/PatientNOW-vs-Nextech-Practice) [Phreesia](https://www.capterra.com/p/131633/Phreesia/)[4.32 (166)](https://www.capterra.com/p/131633/Phreesia/reviews/) vs [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 3.8 4.4 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/98735-131633/athenaOne-vs-Phreesia)