--- title: "Compare PatientNow vs Phreesia 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare PatientNow and Phreesia based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/92269-131633/PatientNOW-vs-Phreesia" page_type: "comparison" language: "en" --- # PatientNow vs Phreesia Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: PatientNowPhreesia2/4 selected [PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.9 (301)](https://www.capterra.com/p/92269/PatientNOW/reviews/) [Phreesia](https://www.capterra.com/p/131633/Phreesia/)[4.3 (169)](https://www.capterra.com/p/131633/Phreesia/reviews/) [## PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.9 (301)](https://www.capterra.com/p/92269/PatientNOW/reviews/) Starting Price Contact vendor Value-for-Money 3.7 Functionality 3.8 Ease of Use 3.8 Customer Service 3.9 Reviews Sentiment Based on [301 reviews](#user-reviews) Positive 216 Neutral 40 Negative 45 [## Phreesia](https://www.capterra.com/p/131633/Phreesia/)[4.3 (169)](https://www.capterra.com/p/131633/Phreesia/reviews/) Starting Price Contact vendor Value-for-Money 4.1 Functionality 4.2 Ease of Use 4.3 Customer Service 4.3 Reviews Sentiment JE SW DP Based on [169 reviews](#user-reviews) Positive 142 Neutral 10 Negative 17 ## Not a match? Find software alternatives tailored to your priorities. 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Best for Medical practices and health systems looking to streamline patient access, automate intake, reduce call volume and accelerate collections while improving the patient experience. ## User reviews Pros & cons LC Louise C. Patient Care Coordinator > "It provides a comprehensive platform for managing patient records, scheduling, communications, and marketing in one..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7172789) VR Verified Reviewer Dental Intern > "It takes way too many clicks to complete simple tasks, which slows down my check-out process when the front desk is..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7102183) SL Shelley L. Owner > "Can be difficult because it is all encompassing, but that also makes it beneficial because it has so many options for..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7113668) CP Courtney P. Esthetician > "Takes a while to load, Difficult to navigate, when typing letters will disappear or everything you’ve typed will..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6828515) MD Melissa D. Patient Coordinator > "I also like that we can modify and edit all consents, emails, and texts to personalize it for our specific practice." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6729356) VR Verified Reviewer Business Operations and Development > "We experienced constant latency issues and were not satisfied with the reporting and communications functionality." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7056661) VR Verified Reviewer Dental Intern > "I absolutely love that I can handle scheduling, patient intake, charting, and marketing in one place." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7102183) VR Verified Reviewer Operations Manager > "They said it will take about 6-8 months to see results reflected to our website. But at the 5 month mark, they..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6669674) LC Louise C. Patient Care Coordinator > "It helps save time, improve efficiency, and create a better overall patient experience." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7172789) Nick W. CEO > "The scheduling tool is to complicated and causes drop of when it comes to scheduling." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7053911) DG Darrell G. Owner,Clinic Manager > "From the initial consultation and demonstration right through to the signing up and implementation, the whole process..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7138058) VR Verified Reviewer Operations Manager > "Failure to push through consent forms: Essential consent forms were not consistently processed, which is critical for..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6669674) AR Alondra R. Programs Administrator > "I particularly appreciated the robust customization options that allow practices to tailor the EHR to their specific..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6456509) VR Verified Reviewer Business Operations and Development > "Complete lack of professionalism in their Support and Client Success teams, once we informed them we were moving to a..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7056661) TG Tonya G. Patient Coordinator-Administration > "The staff is knowledgeable and very helpful with any questions or problems you may have." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7186097) JB Jen B. Owner > "We were unable to meet PCI compliance with the processor your software used and had to stop using the POS portion." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6815583) CB Christine B. Aesthetician > "The sheduling system is nice and the text communication." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6814486) VR Verified Reviewer Operations Manager > "Failure to push RX program provider chart notes: Essential chart notes that were entered to RX was not processed." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6669674) PW Peggy W. CPA > "Overall, this is a reliable and safe plat form to store patient information." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6756181) LY Leonid Y. administrator > "Even though when I signed up the condition of subscription was Cancel anytime and download your images, upon request..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6310553) TW Tansy W. Practice Manager > "The onboarding process was extremely helpful, and I enjoyed the entire process, great tutorials to watch." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7032785) VR Verified Reviewer Operations Manager > "Unfriendly user interface: The program required hours of training, making it difficult for our staff to use..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6669674) AC Aurora C. Administrative Assistant > "I enjoy the various customizable options available." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7005054) VR Verified Reviewer Operations Manager > "Daily malfunctions: The system frequently malfunctioned, disrupting our daily operations." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6669674) PW Paige W. Executive Assistant to the CEO > "He walked us through everything with patience, clarity, and a genuine desire to help us succeed — we felt supported..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6825887) Bethany M. Nurse Practitioner > "I sent in an entire months' worth of bank statements for the account, they said this was not sufficient since it did..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#GetApp___6407966) JK Jessica K. manager > "Easy to use , clear and neat looking not confusing and the training videos helps a lot with is great" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7000137) KP Katelyn P. NP > "Also the photos section sometimes froze up or lagged when on the iPad." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6826600) MD Melissa D. Patient Coordinator > "Being able to use on iPads is a plus." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6729356) SR Scott R. Owner > "Accounts receivable does not follow the contracted price and up charges web services. " [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6770087) AS Amany S. Owner > "We also love that we can have access from different locations, and we can get work done from outside of the spa as..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___6113090) SR Scott R. Owner > "Cons: Sales does not inform buyer of Mac OS limitations and need for Parallels." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6770087) PW Paige W. Executive Assistant to the CEO > "The onboarding team was super helpful, and the system is surprisingly intuitive — no tech headaches here!" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6825887) LT Lia T. Practice Manager > "Reporting is ridiculously glitchy and ineffective." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7056485) CP Courtney P. Esthetician > "Seems to be able to organize things better." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6828515) RD Rebecca D. OWNER > "its very unfortunately that when we decided to NOT come off of on boarding due to the difficulties and interference..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___6678634) JP Jeri P. Office Manager > "From structured and scheduled appointment reminders to Treatment Pathways, this software has great features that keep..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___4732364) KP Katelyn P. NP > "Inputting schedule times for different providers was difficult." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6826600) VK Valerie K. Medical Assistant > "Scheduling and intake settings are easy to use." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6816369) KH Karsson H. Director of Operations > "After 4 years of using their services, we cancelled, only to still be charged for months for a product we'd cancelled." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6567946) LP Lenore P. RN > "Patient Now software is perfect for us because it keeps track of our patients needs through the treatment pathways,..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___4950905) JS JEFFREY S. CEO > "I'm left to dispute charges with our credit card company even after cancelling." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6719619) Nick W. CEO > "These are all great features" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7053911) JS JEFFREY S. CEO > "Salespeople and onboarding contacts simply seem to disappear once the sale is made." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6719619) KP Katelyn P. NP > "The invoices were easily created and easy to look up." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6826600) VR Verified Reviewer Operations Manager > "This fee was not included in the contract nor disclosed to us, constituting a breach of the agreement." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6669674) PW Paige W. Executive Assistant to the CEO > "We seriously couldn’t have asked for a better team — thank you both for making this journey smooth, successful, and..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6825887) DB Dakota B. Director of Operations > "THE WORST SYSTEM I HAVE EVER USED!!" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7151311) CD Chiquita D. Personal banker > "My overall experience was good with patientnow not all of my doc used it was a downer" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6497337) VR Verified Reviewer Operations Manager > "It was very difficult and they get you with a one-year contract which you can't get out off." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6669674) TW Tanya W. Licensed Esthetician > "its a great system that I'd recommend for anyone in a med spa setting" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6764890) VK Valerie K. Medical Assistant > "We had an issue with not being able to submit orders." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6816369) CN Caroline N. Clinic Manager > "Reporting is alright, but the system ZENOTI is far superior!" [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___6670998) CS Cap S. Guest Service Director > "It's not integrated with anything else, and it can be difficult to make updates in the back office/data tables/ admin..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6465809) PN Paula N. Office Manager > "It is very user friendly, from scheduling, payment processing, integrations with other software, tracking inventory,..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___4787685) CP Courtney P. Esthetician > "Decent-it has a lot of useful tools but a lot of bugs." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6828515) AC Aurora C. Administrative Assistant > "Billing on PN is easy to navigate." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7005054) CN Caroline N. Clinic Manager > "If you would like a service-based system, then don't use this one." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___6670998) JC Jill C. Business Operations Manager > "Programmers could make improvements to help streamline process's for users." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6456229) AJ Abby J. RN > "It was difficult at times when I needed assistance with the software" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6591924) PC Pricilia C. Management > "So easy to use- Overall great experience" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6731483) CP Carla P. Owner operator > "Their systems don’t communicate with one another." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6697830) PC Pricilia C. Management > "We love the great customer service they provide-" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6731483) RD Rebecca D. OWNER > "They where unable to deliver what sales had very clearly told me they can do." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___6678634) MM Miranda M. Owner and RN > "Great team that was very helpful with questions overall." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6758868) CH Charla H. Owner > "My handler finally told me that I needed to also hire a marketing company because they do not do that...and that if I..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6464382) CR Cheyenne R. Medical Assistant > "Its simple and easy to navigate" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6532645) AB Ashley B. Manager > "We have difficulty with some of the consent forms and getting what we need to efficiently have patients sign." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___5090520) CB Christine B. Aesthetician > "Easy to learn." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6814486) JS JEFFREY S. CEO > "Customer support and in close second- lack of a real EMR" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6719619) AJ Abby J. RN > "Very pleased with how easy it was to set up and use" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6591924) JD Jen D. Aesthetics Nurse > "It’s been awful! Since 2 months into my contract with this company I have expressed issues and grievances I’ve had..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6843896) MH Miranda H. Office Manager > "How user friendly it is." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6803747) JD Jen D. Aesthetics Nurse > "They respond with more marketing BS." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6843896) PC Pam C. Office Manager > "The text message feature is the best, it really helps with patients that don't live nearby when there is an issue." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___4758878) MB Monica B. Business Development Specialist > "Each invoice for patients getting multiple procedures/treatments/products is difficult." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___5044117) GS Gay S. Administrative > "Patient Now solved most of our concerns about a software program that would grow with us." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___6111696) BI Brittany I. Business Owner > "It is challenging to use at first with many features to get use to." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6745361) AM Alison M. Medical Director > "I love ability to E-prescribe with integrated PDMP, and able to print Rx when needed." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___4688943) KM Kevin M. Administrative Coordinator > "Even though we use SecurePayNow through PatientNow, patients are not yet able to access their accounts and pay..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___5015168) MH Miranda H. Office Manager > "How user friendly it is." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6803747) BE Brian E. Director of Marketing > "It’s not fully integrated and web based." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6471457) DC Dana C. Practice Administrator > "It is laid out very user friendly." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___6095918) VR Verified Reviewer Business Operations and Development > "Complete lack of professionalism in their Support and Client Success teams, once we informed them we were moving to a..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7056661) HC Heidi C. Patient Care Coordinator > "It's not extremely user friendly - but once working with it regularly, it gets easier :)" [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___4775621) CN Caroline N. Clinic Manager > "If you would like a service-based system, then don't use this one." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___6670998) AM Alison M. Medical Director > "I love ability to E-prescribe with integrated PDMP, and able to print Rx when needed." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___4688943) JS JEFFREY S. CEO > "Customer support and in close second- lack of a real EMR" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6719619) Michael N. Owner > "I liked what they first told me, that I could integrate all of my systems into one. " [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___4976595) KE Kelley E. marketing coordinator > "Getting help with customer service is difficult and lengthy at times" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6473291) [View Reviews](https://www.capterra.com/p/92269/PatientNOW/reviews/) JE John E. Director of Support Services > "Phreesia has allowed us to automate our point of service/copayment collection workflow and increased the amount we..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6678943) KG Katherine G. MD > "I have been a client of Phreesia for 2 -3 years, and I wanted to cancel my service since I engaged another vendor..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6852951) SW Sarah W. Medical Assistant > "I like the ease of scheduling an appointment and documenting phone calls through the application." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___7173651) DP Daniel P. Chief Operating Officer > "The most frustrating part wasn't just that the promised functionality wasn't available—it was how the situation was..." [See full review](https://www.capterra.com/p/131633/Phreesia/#SoftwareAdvice___7181711) DP Daniel P. Chief Operating Officer > "If their AI receptionist had worked as they indicated it would, that would be a great feature of Phreesia." [See full review](https://www.capterra.com/p/131633/Phreesia/#SoftwareAdvice___7181711) DT Diana T. Clinical Office Manager > "When the patients filled out the name of the pharmacy, Phreesia had some difficulty transferring to our current EMR." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___7090326) JE John E. Director of Support Services > "I also appreciate the Appointment Accelerator feature that has helped us backfill up to 40% of our cancelled..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6678943) KG Katherine G. MD > "Furthermore, I cannot reset my password as well as change my account information and cancel my ACH without speakign..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6852951) MN Mario N. Director of Operations > "It allows us to focus more on providing quality care to our patients." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6749081) DP Daniel P. Chief Operating Officer > "We were told we would have to pay a termination fee. " [See full review](https://www.capterra.com/p/131633/Phreesia/#SoftwareAdvice___7181711) JK Jessica K. Practice Manager > "The system integrates with eCW EMR and cuts our office time in half, allowing to focus on other areas in the..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___5084204) RP Ricardo P. Practice Manager > "At the end we actually didn't save any time of the assistants and front desk people and we are paying north of..." [See full review](https://www.capterra.com/p/131633/Phreesia/#SoftwareAdvice___6737150) DR Daphene R. Office Manager > "Phreesia support is always there to help and the services they provide make our jobs so much easier. " [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___7032674) LH Leticia H. Practice manager > "implantation time , Phreesia had some sort of update which delayed out time line which then interfered with other..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6437506) MB Michael B. dermtologist > "It's good that is integrates, but requires staff assistance for many older patients taking up valuable time" [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6780454) KA Kelsey A. MD > "I have a 7 page word document of the number of cases/examples of errors that we submitted without resolve." [See full review](https://www.capterra.com/p/131633/Phreesia/#SoftwareAdvice___6262235) DR Daphene R. Office Manager > "Finally have new EMR ECW that interfaces and we still love it." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___7032674) RP Ricardo P. Practice Manager > "No easy cancelation as they have this day practice of bad software companies" [See full review](https://www.capterra.com/p/131633/Phreesia/#SoftwareAdvice___6737150) MH Mary H. Director, Patient Access > "Our patients are so familiar with the tool and it has become ingrained into many of our teams processes." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6697577) AR Allie R. Director of Clinical Informatics > "We have not had any bad experience that would cause me to not like any feature." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6550052) JK Joseph K. SVP CRO > "Phreesia offers a convenient and easy to use tool for patient registration and check-in. " [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6680138) KG Katherine G. MD > "What kind of modern tech company does that these days?" [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6852951) KJ Karla J. Office Manager > "We save so much staff time by doing insurance verification, appointment reminders, and financial tasks through..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___5033290) JR Jennifer R. Patient Services Coordinator > "Currently we have some issues that we wish we could add to our Phreesia registrations such as Fall Risk and ..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4886131) KB Kaitlyn B. Operations and Data Analyst > "The text option is also a great tool. " [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6678827) SJ Sarah J. Registered Nurse/ Telehealth Coordinator / Office Lead > "One huge downside to it is the duplicate account/charts that self-scheduling allows." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4894727) YS Yolanda S. Managed Care Coordinator > "the portability of the pads, making it easy to use in office. " [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6762434) KA Kelsey A. MD > "Customer support communication was a complete disaster." [See full review](https://www.capterra.com/p/131633/Phreesia/#SoftwareAdvice___6262235) LG Lauren G. practice manager > "It has so many features available, more than your standard." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6710669) VR Verified Reviewer Data Security Analyst > "I have complained to office manager and physician repeatedly that I don't this my data to be used to show me..." [See full review](https://www.capterra.com/p/131633/Phreesia/#GetApp___4045124) TC TIffany C. Reception Manager > "Phreesia helps us collect balances, copays, change insurance and get all required documents completed by patients..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4872485) MT Misty T. Office Manager > "That modmed will not let the clinical information integrate into the system" [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4596619) MN Mario N. Director of Operations > "Phreesia has been an extremely valuable addition for our practice." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6749081) AE Anjela E. Clerical Supervisor > "That some insurance companies choose not to participate, and that means we can not see E&B information" [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4701823) MH Mary H. Director, Patient Access > "The support we receive from our customer success manager." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6697577) ML Meghan L. Billing Manager > "Patients complain about the amount of questions in our check in process. " [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4606432) SC Shari C. Practice Administrator > "You can't ask for a better check in product" [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6679792) BF Burcin F. Physician > "The system asks the patients to repeat a lot of stuff every visit." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4885655) JR Jennifer R. Patient Services Coordinator > "Also Phreesia is very helpful with showing if the patients insurance coverage is active or inactive and provides..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4886131) KS Katie S. Office Manager > "so some features we have not coordinated with that transition a little unclear for maximum use." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4885744) JK Jessica K. Practice Manager > "Our set up was customized to fit the practice (telehealth only) and it has been working out great." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___5084204) VR Verified Reviewer Data Security Analyst > "Very poor user experience due to the advertisements being shown to patients. " [See full review](https://www.capterra.com/p/131633/Phreesia/#GetApp___4045124) BH Brooklyn H. Practice Manager > "Phreesia has not only increased our collection rates, but also allowed our parents to not have to wait in the lobby..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4882121) VR Verified Reviewer Data Security Analyst > "The little income you are making this way is costing you satisfied users. " [See full review](https://www.capterra.com/p/131633/Phreesia/#GetApp___4045124) NM Natalie M. Director Operations > "Simple and smooth implementation." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6536349) CA Casey A. RCM Director > "The only difficulties we found was integration." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4513067) JK Joseph K. SVP CRO > "Patient satisfaction is consistently positive." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6680138) RJ Reena J. MD > "Very dissatisfied. When I told \[sensitive content hidden\] from Phreesia I no longer wanted to proceed in the..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4847598) AC Andrew C. Practice Administrator > "The best part of Phreesia is there attention to the account from their customer support team." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6180835) VR Verified Reviewer Data Security Analyst > "The office is paying plenty of money so stop this invasive practice. " [See full review](https://www.capterra.com/p/131633/Phreesia/#GetApp___4045124) MT Misty T. Office Manager > "Phreesia makes check in easier, policies that need to be signed are done, Patient have to verify their address and..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4596619) RJ Reena J. MD > "They were very slow in the implementation process. " [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4847598) TG Tara G. IT Manager > "Truly makes the job for our staff so much quicker and easier in all areas of their job." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6333621) SJ Sarah J. Registered Nurse/ Telehealth Coordinator / Office Lead > "Phreesia's support team can be very impatient." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4894727) TC TIffany C. Reception Manager > "Phreesia makes the check in process for staff very very easy and speeds up the process overall at the checkin..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4872485) FR Frankie R. Practice manager > "Not as easy company to work with by any means, more headaches than anything else." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4887420) AV Amanda V. Revenue Operations Manager > "To be able to utilize technology & have a software to make things more streamlined with the day to day check in..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4886681) LM LeAnne M. Business Office Manager > "When a patient fills out their pre-visit info and they have a change of address, I do not like how it automatically..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3038897) KC Kimberly C. Practice Administrator > "We have increased our services with Phreesia to add patient and referral source self scheduling and connect" [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4615315) KP Kenderia P. Project Manager > "As a business of mostly retirees, it wasn't a good option and we chose to cancel the process." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3319909) KS Katie S. Office Manager > "Set up and maintenance is a breeze - monthly meeting with my rep keeps me updated on all options/updates/changes." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4885744) TD Tiffany D. Administrator > "Phreesia has some great features but, the customer service aspect and limited functionality has made it tough to..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3038892) LC Laura C. Practice Manager > "I love the result of patients checking themselves in." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6035233) CL Carisa L. Office Manager > "We do have one common complaint among patients that the intake takes a long time but the information being..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2911746) CM Christa M. Director > "Automating patient intake information was a game changer for our patients, front office staff and clinic." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4434897) KP Kenderia P. Project Manager > "Very challenging for them to "get it" and understand." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3319909) LC Laura C. Practice Manager > "I love that patients can pay online." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6035233) TD Tiffany D. Administrator > "We have had a ticket open for a week now where one of my receptionists can not log into Phreesia. " [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3038892) TG Tara G. IT Manager > "Integration with our EHR was impressive." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6333621) TD Tiffany D. Administrator > "Often, there are patients who we need to text but can not if they aren't on the schedule." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3038892) JK Jessica K. Practice Manager > "They have been very helpful with following up and making adjustments as needed." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___5084204) CA Claudia A. Sr. Director of Business Operations > "It doesn't support dental insurance verification." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2929172) MS Mark S. EMR Manager > "The prompt response from our account rep and Phreesia support has been very good." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___6342988) CZ Cindy Z. Director of Business & Technology > "There have been times when the technical support was not as responsive as we would have liked to solve our issue." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2911318) BF Burcin F. Physician > "I like the online booking system and customizable messaging." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4885655) CG Camille G. Practice Manager > "Many of the smaller carriers are not compatable. " [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2911325) JC Jill C. Practice Manager > "Patient engagement. " [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___5084174) JC Jason C. Practice Administrator > "The only piece of the software I don't love is the general support line." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2911353) SA Sarah A. Supervisor > "Phreesia is always willing to look into ways to help improve our goals and make life easier for staff and patients." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4886268) KC Kelly C. Administrative Coordinator > "It's a little frustrating that something so important cannot be modified easily." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2929254) DR Daphene R. Office Manager > "Finally have new EMR ECW that interfaces and we still love it." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___7032674) VR Verified Reviewer Data Security Analyst > "Very poor user experience due to the advertisements being shown to patients. " [See full review](https://www.capterra.com/p/131633/Phreesia/#GetApp___4045124) JT John T. Applications Specialist > "The process of setting up Phresia was relatively simple, the implementation team is excellent and will guide you..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3122679) JR Jennifer R. Patient Services Coordinator > "Currently we have some issues that we wish we could add to our Phreesia registrations such as Fall Risk and ..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4886131) CL Carisa L. Office Manager > "We started Phreesia at the beginning of 2020. When COVID guidelines came about in March 2020, we were able to..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2911746) CA Casey A. RCM Director > "The only difficulties we found was integration." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4513067) CA Claudia A. Sr. Director of Business Operations > "While there is a ton of training available at Phreesia University, the product is very easy to use and intuitive." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2929172) FR Frankie R. Practice manager > "Not as easy company to work with by any means, more headaches than anything else." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4887420) SL Stefanie L. Business Systems Coordinator > "Integration and implementation went smoothly." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2911416) KP Kenderia P. Project Manager > "Very challenging for them to "get it" and understand." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3319909) CB Chris B. Practice Admin > "Despite challenges, it's still better than where we were before." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4577499) KA Kelsey A. MD > "Customer support communication was a complete disaster." [See full review](https://www.capterra.com/p/131633/Phreesia/#SoftwareAdvice___6262235) NV Nathalie V. Office Manger > "Overall, Phreesia is easy to work with and easy to use." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2911347) RJ Reena J. MD > "Very dissatisfied. When I told \[sensitive content hidden\] from Phreesia I no longer wanted to proceed in the..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___4847598) JC Jason C. Practice Administrator > "It is very user friendly and simple to use." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2911353) TD Tiffany D. Administrator > "Phreesia has some great features but, the customer service aspect and limited functionality has made it tough to..." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___3038892) JW Joni W. Operations Support Manager > "Easy to use" [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2911304) CZ Cindy Z. Director of Business & Technology > "There have been times when the technical support was not as responsive as we would have liked to solve our issue." [See full review](https://www.capterra.com/p/131633/Phreesia/#Capterra___2911318) [View Reviews](https://www.capterra.com/p/131633/Phreesia/reviews/) ## User interface [PatientNow](https://www.capterra.com/p/92269/PatientNOW/) 3.91 (301) [Phreesia](https://www.capterra.com/p/131633/Phreesia/) 4.28 (169) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features PatientNow Top features 31/50 - Activity Dashboard - Activity Tracking - Admissions Management - AI Copilot - Alerts/Notifications - API - Appointment Management - Audience Targeting - Automated Scheduling - Bed Management - Billing & Invoicing - Booking Management - Calendar Management - Campaign Management - Charting - Chat/Messaging - Claims Management - Client Management - Client Portal - Communication Management - Contact Database - Contact Management - Customer Database - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Discharge Management - Document Management - Document Storage - Document Templates - Drag & Drop - Electronic Payments - Email Management - Forecasting - For Healthcare - Forms Management - Generative AI - HIPAA Compliant - Historical Reporting - Invoice Management - Lead Management - Live Chat - Marketing Automation - Mobile Access - Mobile Alerts - Monitoring - Multi-Location - Patient Case Management - Patient Experience Management [See all features](https://www.capterra.com/p/92269/PatientNOW/#features) Phreesia 23/50 - Activity Dashboard - Activity Tracking - Admissions Management - AI Copilot - Alerts/Notifications - API - Appointment Management - Audience Targeting - Automated Scheduling - Bed Management - Billing & Invoicing - Booking Management - Calendar Management - Campaign Management - Charting - Chat/Messaging - Claims Management - Client Management - Client Portal - Communication Management - Contact Database - Contact Management - Customer Database - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Discharge Management - Document Management - Document Storage - Document Templates - Drag & Drop - Electronic Payments - Email Management - Forecasting - For Healthcare - Forms Management - Generative AI - HIPAA Compliant - Historical Reporting - Invoice Management - Lead Management - Live Chat - Marketing Automation - Mobile Access - Mobile Alerts - Monitoring - Multi-Location - Patient Case Management - Patient Experience Management [See all features](https://www.capterra.com/p/131633/Phreesia/#features) ### Recognition PatientNow is recognized as a top-rated tool in 5 Capterra Shortlist reports Phreesia is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support PatientNow Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Phreesia Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details PatientNow - By PatientNow - Located in United States - Founded in 2004 Phreesia - By Phreesia - Located in United States - Founded in 2005 ## Popular Comparisons [PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.91 (301)](https://www.capterra.com/p/92269/PatientNOW/reviews/) vs [AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)[4.45 (673)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Contact vendor for pricing Price $160/month 3.8 Features 4.2 3.8 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/92269-93446/PatientNOW-vs-AestheticsPro) [Phreesia](https://www.capterra.com/p/131633/Phreesia/)[4.28 (169)](https://www.capterra.com/p/131633/Phreesia/reviews/) vs [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.67 (652)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) Contact vendor for pricing Price $59/month 4.2 Features 4.6 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/131633-140062/Phreesia-vs-Pabau-CRM) [PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.91 (301)](https://www.capterra.com/p/92269/PatientNOW/reviews/) vs [ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[4.45 (1,291)](https://www.capterra.com/p/131057/ZENOTI/reviews/) Contact vendor for pricing Price $300/month 3.8 Features 4.3 3.8 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/92269-131057/PatientNOW-vs-ZENOTI) [Phreesia](https://www.capterra.com/p/131633/Phreesia/)[4.28 (169)](https://www.capterra.com/p/131633/Phreesia/reviews/) vs [ModMed](https://www.capterra.com/p/124590/EMA/)[4.48 (566)](https://www.capterra.com/p/124590/EMA/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.5 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/124590-131633/EMA-vs-Phreesia) [PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.91 (301)](https://www.capterra.com/p/92269/PatientNOW/reviews/) vs [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.67 (652)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) Contact vendor for pricing Price $59/month 3.8 Features 4.6 3.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/92269-140062/PatientNOW-vs-Pabau-CRM) [Phreesia](https://www.capterra.com/p/131633/Phreesia/)[4.28 (169)](https://www.capterra.com/p/131633/Phreesia/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (859)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Contact vendor for pricing Price $0 4.2 Features 4.3 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/131633-195467/Phreesia-vs-Care-Patron) [PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.91 (301)](https://www.capterra.com/p/92269/PatientNOW/reviews/) vs [Aesthetic Record](https://www.capterra.com/p/162938/Aesthetic-Record/)[3.49 (76)](https://www.capterra.com/p/162938/Aesthetic-Record/reviews/) Contact vendor for pricing Price $12/month 3.8 Features 3.3 3.8 Ease of Use 3.4 [View full comparison](https://www.capterra.com/compare/92269-162938/PatientNOW-vs-Aesthetic-Record) [Phreesia](https://www.capterra.com/p/131633/Phreesia/)[4.28 (169)](https://www.capterra.com/p/131633/Phreesia/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,384)](https://www.capterra.com/p/129169/Tebra/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 3.8 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/129169-131633/Tebra-vs-Phreesia) [PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.91 (301)](https://www.capterra.com/p/92269/PatientNOW/reviews/) vs [ModMed](https://www.capterra.com/p/124590/EMA/)[4.48 (566)](https://www.capterra.com/p/124590/EMA/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.8 Features 4.5 3.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/92269-124590/PatientNOW-vs-EMA) [Phreesia](https://www.capterra.com/p/131633/Phreesia/)[4.28 (169)](https://www.capterra.com/p/131633/Phreesia/reviews/) vs [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.80 (535)](https://www.capterra.com/p/178984/Jane-App/reviews/) Contact vendor for pricing Price $54/month 4.2 Features 4.6 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/131633-178984/Phreesia-vs-Jane-App) [PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.91 (301)](https://www.capterra.com/p/92269/PatientNOW/reviews/) vs [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.90 (492)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.8 Features 3.8 3.8 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/89392-92269/drchrono-Practice-Management-vs-PatientNOW) [Phreesia](https://www.capterra.com/p/131633/Phreesia/)[4.28 (169)](https://www.capterra.com/p/131633/Phreesia/reviews/) vs [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (913)](https://www.capterra.com/p/98735/athenaOne/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 3.8 4.3 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/98735-131633/athenaOne-vs-Phreesia)