# Compare PatientNow vs Aesthetic Record 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare PatientNow and Aesthetic Record based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/92269-162938/PatientNOW-vs-Aesthetic-Record

---

# PatientNow vs Aesthetic Record Features and Cost Comparison

Last updated March 19th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PatientNowAesthetic Record2/4 selected

[PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.9 (299)](https://www.capterra.com/p/92269/PatientNOW/reviews/)

[Aesthetic Record](https://www.capterra.com/p/162938/Aesthetic-Record/)[3.5 (75)](https://www.capterra.com/p/162938/Aesthetic-Record/reviews/)

[## PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.9 (299)](https://www.capterra.com/p/92269/PatientNOW/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.7

Functionality

3.8

Ease of Use

3.8

Customer Service

4

Reviews Sentiment

Based on [299 reviews](#user-reviews)

Positive

218

Neutral

38

Negative

43

[## Aesthetic Record](https://www.capterra.com/p/162938/Aesthetic-Record/)[3.5 (75)](https://www.capterra.com/p/162938/Aesthetic-Record/reviews/)

Starting Price

$12.00/month

Value-for-Money

3.7

Functionality

3.4

Ease of Use

3.5

Customer Service

3.5

Reviews Sentiment

SR

Based on [75 reviews](#user-reviews)

Positive

40

Neutral

14

Negative

21

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## Send this comparison chart to my inbox

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 2,099 reviews from medical spa software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

77%Fit

High performer

Feature ratings

Appointment Management

4.1

HIPAA Compliant

4.5

For Medical Spas

4.0

Client Management

3.7

Payment Processing

3.9

68%Fit

Feature ratings

Appointment Management

2.9

HIPAA Compliant

4.2

For Medical Spas

3.6

Client Management

2.5

Payment Processing

3.0

User satisfaction

User satisfaction

3.9

User reviews[299](https://www.capterra.com/p/92269/PatientNOW/reviews/)

Ease of use

3.8

Functionality

3.8

Value for money

3.7

Customer support

4.0

User satisfaction

3.5

User reviews[75](https://www.capterra.com/p/162938/Aesthetic-Record/reviews/)

Ease of use

3.5

Functionality

3.4

Value for money

3.7

Customer support

3.5

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$12Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

PatientNow is used by med spas, plastic surgery practices, weight loss clinics, IV therapy centers, dermatology offices, and wellness practitioners.

Best for

Aesthetic Practices, Doctors Offices, Spa, Cosmetic Provider, Medical Aesthetic Injectors

## User reviews

Pros & cons

SL

Shelley L.

Owner

> "Can be difficult because it is all encompassing, but that also makes it beneficial because it has so many options for..."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7113668)

VR

Verified Reviewer

Dental Intern

> "It takes way too many clicks to complete simple tasks, which slows down my check-out process when the front desk is busy."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7102183)

VR

Verified Reviewer

Dental Intern

> "I absolutely love that I can handle scheduling, patient intake, charting, and marketing in one place."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7102183)

CP

Courtney P.

Esthetician

> "Takes a while to load, Difficult to navigate, when typing letters will disappear or everything you’ve typed will..."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6828515)

AR

Alondra R.

Programs Administrator

> "I particularly appreciated the robust customization options that allow practices to tailor the EHR to their specific..."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6456509)

LY

Leonid Y.

administrator

> "Even though when I signed up the condition of subscription was Cancel anytime and download your images, upon request to..."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6310553)

MD

Melissa D.

Patient Coordinator

> "I also like that we can modify and edit all consents, emails, and texts to personalize it for our specific practice."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6729356)

Bethany M.

Nurse Practitioner

> "I sent in an entire months' worth of bank statements for the account, they said this was not sufficient since it did not..."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#GetApp___6407966)

DG

Darrell G.

Owner,Clinic Manager

> "From the initial consultation and demonstration right through to the signing up and implementation, the whole process has..."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7138058)

VR

Verified Reviewer

Business Operations and Development

> "We experienced constant latency issues and were not satisfied with the reporting and communications functionality."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7056661)

CB

Christine B.

Aesthetician

> "The sheduling system is nice and the text communication."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6814486)

Nick W.

CEO

> "The scheduling tool is to complicated and causes drop of when it comes to scheduling."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7053911)

LP

Lenore P.

RN

> "Patient Now software is perfect for us because it keeps track of our patients needs through the treatment pathways, sends..."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___4950905)

VR

Verified Reviewer

Business Operations and Development

> "Complete lack of professionalism in their Support and Client Success teams, once we informed them we were moving to a new..."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7056661)

AC

Aurora C.

Administrative Assistant

> "I enjoy the various customizable options available."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7005054)

JB

Jen B.

Owner

> "We were unable to meet PCI compliance with the processor your software used and had to stop using the POS portion."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6815583)

PW

Paige W.

Executive Assistant to the CEO

> "He walked us through everything with patience, clarity, and a genuine desire to help us succeed — we felt supported right..."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6825887)

KP

Katelyn P.

NP

> "Also the photos section sometimes froze up or lagged when on the iPad."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6826600)

JK

Jessica K.

manager

> "Easy to use , clear and neat looking not confusing and the training videos helps a lot with is great"

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7000137)

VR

Verified Reviewer

Operations Manager

> "They said it will take about 6-8 months to see results reflected to our website. But at the 5 month mark, they changed..."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6669674)

JC

Jill C.

Business Operations Manager

> "Programmers could make improvements to help streamline process's for users."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6456229)

CS

Cap S.

Guest Service Director

> "It's not integrated with anything else, and it can be difficult to make updates in the back office/data tables/ admin..."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6465809)

PW

Paige W.

Executive Assistant to the CEO

> "The onboarding team was super helpful, and the system is surprisingly intuitive — no tech headaches here!"

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6825887)

VR

Verified Reviewer

Operations Manager

> "Failure to push through consent forms: Essential consent forms were not consistently processed, which is critical for a..."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6669674)

CP

Courtney P.

Esthetician

> "Seems to be able to organize things better."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6828515)

LT

Lia T.

Practice Manager

> "Reporting is ridiculously glitchy and ineffective."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7056485)

VK

Valerie K.

Medical Assistant

> "Scheduling and intake settings are easy to use."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6816369)

KP

Katelyn P.

NP

> "Inputting schedule times for different providers was difficult."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6826600)

PW

Peggy W.

CPA

> "Overall, this is a reliable and safe plat form to store patient information."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6756181)

CH

Charla H.

Owner

> "My handler finally told me that I needed to also hire a marketing company because they do not do that...and that if I..."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6464382)

TW

Tansy W.

Practice Manager

> "The onboarding process was extremely helpful, and I enjoyed the entire process, great tutorials to watch."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7032785)

VR

Verified Reviewer

Operations Manager

> "Failure to push RX program provider chart notes: Essential chart notes that were entered to RX was not processed."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6669674)

Nick W.

CEO

> "These are all great features"

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7053911)

VK

Valerie K.

Medical Assistant

> "We had an issue with not being able to submit orders."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6816369)

KP

Katelyn P.

NP

> "The invoices were easily created and easy to look up."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6826600)

VR

Verified Reviewer

Operations Manager

> "Unfriendly user interface: The program required hours of training, making it difficult for our staff to use efficiently."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6669674)

PW

Paige W.

Executive Assistant to the CEO

> "We seriously couldn’t have asked for a better team — thank you both for making this journey smooth, successful, and even..."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6825887)

VR

Verified Reviewer

Operations Manager

> "Daily malfunctions: The system frequently malfunctioned, disrupting our daily operations."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6669674)

AC

Aurora C.

Administrative Assistant

> "Billing on PN is easy to navigate."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7005054)

KT

Kim T.

Practice Coordinator and Medical Assistant

> "For instance, the data base of medicines is incomplete and there is no way to add to it."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6803737)

MD

Melissa D.

Patient Coordinator

> "Being able to use on iPads is a plus."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6729356)

SR

Scott R.

Owner

> "Accounts receivable does not follow the contracted price and up charges web services. "

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6770087)

AS

Amany S.

Owner

> "We also love that we can have access from different locations, and we can get work done from outside of the spa as well."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___6113090)

SR

Scott R.

Owner

> "Cons: Sales does not inform buyer of Mac OS limitations and need for Parallels."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6770087)

AD

Andrea D.

Practice Manager

> "Very user friendly, great information and data through reports, general setup is fairly easy."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6473050)

CP

Courtney P.

Esthetician

> "Decent-it has a lot of useful tools but a lot of bugs."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6828515)

JP

Jeri P.

Office Manager

> "From structured and scheduled appointment reminders to Treatment Pathways, this software has great features that keep..."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___4732364)

KM

Kevin M.

Administrative Coordinator

> "Even though we use SecurePayNow through PatientNow, patients are not yet able to access their accounts and pay directly..."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___5015168)

CO

Carol O.

EA

> "Good experience so far - Again support team has made the learning curve a lot less strenuous."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6479029)

RD

Rebecca D.

OWNER

> "its very unfortunately that when we decided to NOT come off of on boarding due to the difficulties and interference with..."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___6678634)

CB

Christine B.

Aesthetician

> "Easy to learn."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6814486)

KH

Karsson H.

Director of Operations

> "After 4 years of using their services, we cancelled, only to still be charged for months for a product we'd cancelled."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6567946)

CD

Chiquita D.

Personal banker

> "My overall experience was good with patientnow not all of my doc used it was a downer"

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6497337)

JS

JEFFREY S.

CEO

> "I'm left to dispute charges with our credit card company even after cancelling."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6719619)

MM

Monique M.

MD

> "Appreciate the integration with marketing and photos between Aesthetic Now and Rxphoto."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___4850682)

JS

JEFFREY S.

CEO

> "Salespeople and onboarding contacts simply seem to disappear once the sale is made."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6719619)

LP

Lenore P.

RN

> "The scheduling , invoice/payment features of patient now work very well."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___4950905)

VR

Verified Reviewer

Operations Manager

> "This fee was not included in the contract nor disclosed to us, constituting a breach of the agreement."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6669674)

TW

Tanya W.

Licensed Esthetician

> "its a great system that I'd recommend for anyone in a med spa setting"

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6764890)

JD

Jen D.

Aesthetics Nurse

> "It’s been awful! Since 2 months into my contract with this company I have expressed issues and grievances I’ve had with..."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6843896)

MS

Michael S.

Supervisor

> "The tech/customer service support is always so professional and helpful."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6475853)

JD

Jen D.

Aesthetics Nurse

> "They respond with more marketing BS."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6843896)

CN

Caroline N.

Clinic Manager

> "Reporting is alright, but the system ZENOTI is far superior!"

[See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___6670998)

VR

Verified Reviewer

Operations Manager

> "It was very difficult and they get you with a one-year contract which you can't get out off."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6669674)

SG

Susie G.

Practice Manager

> "From lots of shortcuts to reporting options to the day to day scheduling, it is all very easy to learn and has a natural..."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___4962209)

EW

Elizabeth W.

Manager

> "The reports can be inconsistent and pathways are complicated."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6478743)

PN

Paula N.

Office Manager

> "It is very user friendly, from scheduling, payment processing, integrations with other software, tracking inventory,..."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___4787685)

KE

Kelley E.

marketing coordinator

> "Getting help with customer service is difficult and lengthy at times"

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6473291)

LM

Leigh M.

Medical Massage Therapist, business partner

> "Most of the people were nice to many zoom meetings"

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6460572)

CH

Charla H.

Owner

> "It was miserable...If we fail I will put much of the blame on the people who took advantage of us and mislead us in every..."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6464382)

MM

Monique M.

MD

> "Quick tabs are helpful in saving time for price list."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___4850682)

LL

Lauren L.

Spa Coordinator

> "I would say it sometimes feels a little outdated at times"

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6460170)

LL

Liyah L.

Back Office Personnel

> "PatientNow's staff are knowledgeable, patient, and helpful."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6475327)

SY

Sarah Y.

COO

> "The help to make the practice run smoothly is lacking."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6456121)

TT

Terra T.

Director of Operations

> "Can be a little buggy sometimes but tech support is very responsive and helpful, as is their dev team."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___4864007)

CN

Caroline N.

Clinic Manager

> "If you would like a service-based system, then don't use this one."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___6670998)

PC

Pricilia C.

Management

> "So easy to use- Overall great experience"

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6731483)

AJ

Abby J.

RN

> "It was difficult at times when I needed assistance with the software"

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6591924)

PC

Pricilia C.

Management

> "We love the great customer service they provide-"

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6731483)

CP

Carla P.

Owner operator

> "Their systems don’t communicate with one another."

[See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6697830)

[View Reviews](https://www.capterra.com/p/92269/PatientNOW/reviews/)

SR

Susena R.

Owner

> "It’s incredibly user-friendly, keeps everything organized, and makes managing appointments, charting, and client records..."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___6828345)

AM

Aya M.

COO

> "Frequent time-outs and app crashes slowed appointments, routine tasks required too many clicks, and exporting our own patient..."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___6852922)

YD

Yvonne D.

Owner

> "Like with any EMR, there have been occasional bugs when updates roll out, but their support team is responsive and committed to..."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___7001004)

AM

Aya M.

COO

> "Original-resolution photos aren’t stored with standard documents, so downloading each chart manually is impractical, and the..."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___6852922)

RD

Russell D.

Owner

> "My esperience with AR is always excellent when I get to chat with \[sensitive content hidden\]. When I first set up our clinice..."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___6870389)

AM

Aya M.

COO

> "Combined with a 90-day import process and limited support, these issues convinced us the platform does not prioritize..."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___6852922)

ZB

Zeinab B.

Manager

> "I love how there is a designated specialist for every step of the way."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___6854858)

AM

Aya M.

COO

> "This was particularly frustrating because our data import on the way in—promised in 30 days—actually took more than 90, handled..."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___6852922)

HA

Heather A.

Medical Aesthetician

> "In general i can maneuver around without too much dificulty."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___7040051)

KB

Karina B.

Manager

> "high charges for Stripe. and some lack of flexibility on adding services and inventory, it is difficult and convoluted."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___6871601)

CA

Cindy A.

Owner

> "Ease of access desktop and mobile. "

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___7032730)

RD

Russell D.

Owner

> "A few issues such as the scheduling calendar is appointment only and can not be used for just an unconfirmed request."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___6870389)

SR

Susena R.

Owner

> "Always prompt, professional, and reliable—great service every time."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___6828345)

HA

Heather A.

Medical Aesthetician

> "I don't like that sometimes the calendar slides up and down and some times it slides left to right to look for future dates."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___7040051)

CA

Cindy A.

Owner

> "It is much easier. "

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___7032730)

AM

Aya M.

COO

> "Multiply that sequence by dozens of patients per day and the lost time adds up quickly."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___6852922)

AC

ALYSON C.

APRN

> "For the money it was great in the beginning, as you add on more things it is just as expensive as all the other platforms."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___6081071)

HA

Heather A.

Medical Aesthetician

> "there are several nuanced things that I don't prefer: discounts are cumbersome and not easily applied without planning."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___7040051)

KB

Katie B.

Owner

> "We liked the idea of AR to save time in the practice"

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___6088706)

NH

Nadja H.

CEO

> "lots of customer complaints and customers were unable to book after it went live for 5 days"

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___6844785)

MAG

Mary Alice G.

Owner

> "fairly easy to use once you get accustomed to it"

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___4846772)

DN

Danielle N.

owner

> "I also hate that there is a $399 setup fee that covers virtually nothing besides just signing on."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___6856720)

HG

Holly G.

Director of Operations

> "It is a good price for what you get."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___4957909)

CA

Cindy A.

Owner

> "Before pictures and after pictures after photo's are opposite. "

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___7032730)

AW

Allison W.

NP

> "The company also wasn't huge at that time and they had excellent customer service."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___3922743)

TN

Tahereh N.

MA

> "Good support but that problem is a big problem to me for injectable procedures."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___6849109)

RS

Raj S.

MD

> "AR could become the best aesthetic software if they would let the software link with square or stripe for payments."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___3206739)

Elizabeth R.

Owner

> "You can only chart on the app and can not do any documentation on the web browser - so if you forgot your ipad, you're out of..."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#GetApp___6164852)

LK

Laura K.

Owner

> "The chat thank goodness was available because pretty regularly I would have to contact someone - I want a system that I do not..."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___3287214)

HA

Heather A.

Medical Aesthetician

> "I don't like that I have to choose the only provider I have each time."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___7040051)

JS

Jessica S.

owner

> "It was the most affordable of the options."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#GetApp___4715563)

KB

Katie B.

Owner

> "After an expensive purchase and monthly costs, we are STILL not able to use it in practice as it often misses important forms..."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___6088706)

LK

Laura K.

Owner

> "I did enjoy all the features however whoever wrote the code or created the steps to getting tasks done made it far too complex."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___3287214)

AW

Amanda W.

Practice Manager

> "I found it to be very inefficient system for what we needed it for."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___6416068)

JP

Janet P.

receptionist

> "The photos in profile are nice."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___3378930)

AW

Amanda W.

Practice Manager

> "I found my overall experience with the Aesthetic Record system to be frustrating."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___6416068)

RS

Raj S.

MD

> "Good features, great reports. "

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___3206739)

JS

Jessica S.

owner

> "You can only chart via the app, but you cannot even arrange your patients by alphabetic order. When you log into the system..."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#GetApp___4715563)

LK

Laura K.

Owner

> "That said, the employees are great."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___3287214)

Elizabeth R.

Owner

> "This is absolutely unacceptable and this company should be banned from providing EMR services if they can not guarantee a..."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#GetApp___6164852)

JS

Jody S.

Medical DirectorHop

> "Very responsive - I was online with an agent from about 4 pm this afternoon until about 7:15 pm to resolve a critical issue. "

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___2510866)

CK

Christina K.

owner

> "We did not know there was higher fees for keying in credit card info vs. swipe and for 2 years have been paying much higher..."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___3944025)

JS

Jacqui S.

Owner/injector

> "I literally created my own system a few days after becoming so frustrated- and it’s working better than AR."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___2510227)

VR

Verified Reviewer

Digital Marketing Specialist

> "Appointment scheduling pages are a nightmare, customer support ends chat on you which is very unprofessional, integration with..."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___3646333)

LB

Lexi B.

Registered Nurse

> "I was shocked to learn how affordable it was, especially as a small business over."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___2541973)

Elizabeth R.

Owner

> "You can not send invoices to patients."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#GetApp___6164852)

MW

Michelle W.

Director of Medspa Sales and Marketing

> "I can't say enough good things about the ease of getting in touch with a real human being."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___2364188)

AC

ALYSON C.

APRN

> "Do not care about the legal side to not sending pre/post treatment instructions."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___6081071)

JS

Jody S.

Medical DirectorHop

> "SENSITIVE CONTENT HIDDEN\] is definitely an asset to this company and a person with a great attitude. "

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___2510866)

HN

Hailey N.

Certified Professional Electrologist

> "Hard to use."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___6771231)

JS

Jody S.

Medical DirectorHop

> "Customer service is EXCELLENT. "

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___2510866)

KK

Kylee K.

Marketing

> "Their customer support is horrible and the features are extremely limited."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___4975264)

LB

Lexi B.

Registered Nurse

> "Firstly, how inexpensive this software is."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___2541973)

MM

Mareena M.

Owner and Medical Provider

> "I am not even sure of I am actually talking to a person when you use the chat for help or a bot."

[See full review](https://www.capterra.com/p/162938/Aesthetic-Record/#Capterra___6087487)

[View Reviews](https://www.capterra.com/p/162938/Aesthetic-Record/reviews/)

## User interface

[PatientNow](https://www.capterra.com/p/92269/PatientNOW/)

3.93 (299)

[Aesthetic Record](https://www.capterra.com/p/162938/Aesthetic-Record/)

3.51 (75)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

PatientNow

Top features

39/42

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Automated Scheduling
-   Before & After Pictures
-   Billing & Invoicing
-   Calendar Management
-   Client Management
-   Client Portal
-   Credit Card Processing
-   Customer Database
-   Customizable Branding
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Discount Management
-   Electronic Payments
-   Email Marketing
-   Event Scheduling
-   Faculty/Staff Management
-   For Medical Spas
-   Generative AI
-   Gift Card Management
-   HIPAA Compliant
-   Inventory Management
-   Loyalty Program
-   Marketing Automation
-   Multi-Location
-   Online Booking
-   Payment Processing
-   Promotions Management
-   Reminders
-   Reporting & Statistics
-   Sales Reports
-   SMS Messaging
-   Social Media Integration
-   Third-Party Integrations
-   Transaction History
-   Treatment Packages
-   Website Integration

[See all features](https://www.capterra.com/p/92269/PatientNOW/#features)

Aesthetic Record

32/42

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Automated Scheduling
-   Before & After Pictures
-   Billing & Invoicing
-   Calendar Management
-   Client Management
-   Client Portal
-   Credit Card Processing
-   Customer Database
-   Customizable Branding
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Discount Management
-   Electronic Payments
-   Email Marketing
-   Event Scheduling
-   Faculty/Staff Management
-   For Medical Spas
-   Generative AI
-   Gift Card Management
-   HIPAA Compliant
-   Inventory Management
-   Loyalty Program
-   Marketing Automation
-   Multi-Location
-   Online Booking
-   Payment Processing
-   Promotions Management
-   Reminders
-   Reporting & Statistics
-   Sales Reports
-   SMS Messaging
-   Social Media Integration
-   Third-Party Integrations
-   Transaction History
-   Treatment Packages
-   Website Integration

[See all features](https://www.capterra.com/p/162938/Aesthetic-Record/#features)

### Recognition

PatientNow is recognized as a top-rated tool in 2 Capterra Shortlist reports

No recognitions have been awarded to Aesthetic Record

### Deployment & support

PatientNow

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Aesthetic Record

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

PatientNow

-   By PatientNow
-   Located in United States
-   Founded in 2004

Aesthetic Record

-   By Aesthetic Record
-   Located in United States
-   Founded in 2017

## Popular Comparisons

[PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.93 (299)](https://www.capterra.com/p/92269/PatientNOW/reviews/)

vs

[AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)[4.45 (637)](https://www.capterra.com/p/93446/AestheticsPro/reviews/)

Contact vendor for pricing

Price

$160/month

3.8

Features

4.2

3.8

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/92269-93446/PatientNOW-vs-AestheticsPro)

[Aesthetic Record](https://www.capterra.com/p/162938/Aesthetic-Record/)[3.51 (75)](https://www.capterra.com/p/162938/Aesthetic-Record/reviews/)

vs

[AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)[4.45 (637)](https://www.capterra.com/p/93446/AestheticsPro/reviews/)

$12/month

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3.4

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3.5

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[View full comparison](https://www.capterra.com/compare/93446-162938/AestheticsPro-vs-Aesthetic-Record)

[PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.93 (299)](https://www.capterra.com/p/92269/PatientNOW/reviews/)

vs

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Contact vendor for pricing

Price

$300/month

3.8

Features

4.3

3.8

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/92269-131057/PatientNOW-vs-ZENOTI)

[Aesthetic Record](https://www.capterra.com/p/162938/Aesthetic-Record/)[3.51 (75)](https://www.capterra.com/p/162938/Aesthetic-Record/reviews/)

vs

[Mangomint](https://www.capterra.com/p/187593/Mangomint/)[4.95 (311)](https://www.capterra.com/p/187593/Mangomint/reviews/)

$12/month

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3.4

Features

4.8

3.5

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/162938-187593/Aesthetic-Record-vs-Mangomint)

[PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.93 (299)](https://www.capterra.com/p/92269/PatientNOW/reviews/)

vs

[Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.66 (633)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/)

Contact vendor for pricing

Price

$59/month

3.8

Features

4.6

3.8

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/92269-140062/PatientNOW-vs-Pabau-CRM)

[Aesthetic Record](https://www.capterra.com/p/162938/Aesthetic-Record/)[3.51 (75)](https://www.capterra.com/p/162938/Aesthetic-Record/reviews/)

vs

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.68 (3,634)](https://www.capterra.com/p/153752/Vagaro/reviews/)

$12/month

Price

$23.99/month

3.4

Features

4.6

3.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/153752-162938/Vagaro-vs-Aesthetic-Record)

[PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.93 (299)](https://www.capterra.com/p/92269/PatientNOW/reviews/)

vs

[DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.92 (490)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.8

Features

3.9

3.8

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/89392-92269/drchrono-Practice-Management-vs-PatientNOW)

[Aesthetic Record](https://www.capterra.com/p/162938/Aesthetic-Record/)[3.51 (75)](https://www.capterra.com/p/162938/Aesthetic-Record/reviews/)

vs

[Boulevard](https://www.capterra.com/p/180087/Boulevard/)[4.61 (366)](https://www.capterra.com/p/180087/Boulevard/reviews/)

$12/month

Price

$176/month

3.4

Features

4.4

3.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/162938-180087/Aesthetic-Record-vs-Boulevard)

[PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.93 (299)](https://www.capterra.com/p/92269/PatientNOW/reviews/)

vs

[Nextech EHR & PM](https://www.capterra.com/p/122691/Nextech-Practice/)[4.08 (239)](https://www.capterra.com/p/122691/Nextech-Practice/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.8

Features

4.1

3.8

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/92269-122691/PatientNOW-vs-Nextech-Practice)

[Aesthetic Record](https://www.capterra.com/p/162938/Aesthetic-Record/)[3.51 (75)](https://www.capterra.com/p/162938/Aesthetic-Record/reviews/)

vs

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$12/month

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[PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.93 (299)](https://www.capterra.com/p/92269/PatientNOW/reviews/)

vs

[ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.8

Features

4.4

3.8

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/92269-124590/PatientNOW-vs-EMA)