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OpenPM vs PatientNow: Which is a better fit?

Updated on February 9th, 2025
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Summary
Key features rated by users
Features selected based on 2,126 reviews from Medical Practice Management users.
% Fit
Missing features
Not enough reviews
Feature ratings
HIPAA Compliant
5.0
Appointment Management
4.5
Patient Records Management
NA
Patient Scheduling
4.7
Medical Billing
4.5
% Fit
Feature ratings
HIPAA Compliant
4.6
Appointment Management
4.2
Patient Records Management
4.5
Patient Scheduling
4.2
Medical Billing
4.0
User satisfaction
4.8
User reviews25
Ease of use
4.5
Functionality
4.5
Value for money
4.6
Customer support
4.7
4.0
User reviews266
Ease of use
3.8
Functionality
3.8
Value for money
3.7
Customer support
4.0
Price starts from
--
Not provided by vendor
Free version
Free trial
--
Monthly subscription
Free version
Free trial
Best for

RCM Companies, along with large practices that need more than the generic PM functionality provided by vendors focused on the needs of providers. All specialties, including Anesthesiology.

Powering Medical Spas, Wellness Practices, Weight Loss Clinics, IV Therapy, Plastic Surgery, and Cosmetic Dermatology.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
Chris B
Practice Consultant
5.0

Chris: Hi, everyone. My name is Chris and I am the Chief Operating Officer of a medical practice, and we are a user of PatientNow. Definitely a great product. Would rate PatientNow a five. So we used a local web developer prior to PatientNow who just... It wasn't working. They didn't have sophisticated tools. They didn't have the potential to reach our customers and our patients, and PatientNow really has all the tools and resources to be able to engage with patients online, do patient management, patient retention, as well as build a top quality website for our practice. So PatientNow has a great reputation in the industry, specifically in our specialty of healthcare. So it was really a no-brainer to go with PatientNow. We had looked at some previous work that they had done for other practices and we're really impressed by the quality as well as the completeness of those websites, as well as the patient management, patient reputation that they were able to do for those practices. So that's why we decided to make the change to PatientNow. So whenever you do these large changes within a practice, if that's a website or a patient management system, these can be challenging. PatientNow has a great team that can walk you through the process. They really encourage feedback and guidance from us. So it's not just like a stock web platform that we use. We were able to provide insight and really customize what we want people to see when they come to visit our website and to see what services we offer and everything that we can provide for patients. So for anybody that would be considering making a switch to PatientNow, I would encourage them to ask a lot of questions, to really take what you need out of a website or what you need out of somebody that's going to manage your online space and reputation, to make sure that they can customize it to what you need. That way, it's not just a stock website or a stock way that patients can find you, but it's really customized to highlight and showcase what you do, the great results that you've had for other patients or for other customers or clients, and really work with the team to guide them and be a source of input for them, to customize your site exactly how you want it to look, and PatientNow has been great in doing that.

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5 screenshots

OpenPM

Top Features
32/43
  • Automated Scheduling
  • Charting
  • Clinic Interoperability
  • Compliance Management
  • Document Management
  • E-Prescribing
  • Insurance Management
  • Live Chat
  • Patient Records Management
  • Telemedicine
  • Telemedicine Integration
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Appointment Management
  • Calendar Management
  • Claims Management
  • Claims Scrubbing
  • Communication Management
  • Electronic Payments
  • EMR/EHR
  • Financial Management
  • Forms Management
  • HIPAA Compliant
  • Insurance Eligibility Verification
  • Inventory Management
  • Medical Billing
  • Multi-Location
  • Multi-Physician
  • Patient Engagement
  • Patient Intake
  • Patient Portal
  • Patient Scheduling
  • Physician Scheduling
  • Practice Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Revenue Management
  • Task Management
  • Template Management
  • Third-Party Integrations
  • Workflow Management
See All features
Hide Medical Practice Management Software Features -

PatientNow

19/43
Show Medical Practice Management Software Features +
OpenPM
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
PatientNow
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
OpenPM
  • By OpenPracticeSolutions
  • Located in United States
  • Founded in 2005
PatientNow
  • By PatientNow
  • Located in United States
  • Founded in 2004
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