# Compare PatientNow vs Boulevard 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Boulevard and PatientNow based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/92269-180087/PatientNOW-vs-Boulevard --- # Boulevard vs PatientNow Features and Cost Comparison Last updated June 3rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: BoulevardPatientNow2/4 selected [Boulevard](https://www.capterra.com/p/180087/Boulevard/)[4.6 (367)](https://www.capterra.com/p/180087/Boulevard/reviews/) [PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.9 (299)](https://www.capterra.com/p/92269/PatientNOW/reviews/) [## Boulevard](https://www.capterra.com/p/180087/Boulevard/)[4.6 (367)](https://www.capterra.com/p/180087/Boulevard/reviews/) Starting Price $176.00/month Value-for-Money 4.5 Functionality 4.4 Ease of Use 4.6 Customer Service 4.7 Reviews Sentiment Based on [367 reviews](#user-reviews) Positive 335 Neutral 22 Negative 10 [## PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.9 (299)](https://www.capterra.com/p/92269/PatientNOW/reviews/) Starting Price Contact vendor Value-for-Money 3.7 Functionality 3.8 Ease of Use 3.8 Customer Service 4 Reviews Sentiment Based on [299 reviews](#user-reviews) Positive 217 Neutral 39 Negative 43 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 2,179 reviews from medical spa software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 83%Fit High performer Feature ratings Appointment Management 4.8 HIPAA Compliant 5.0 For Medical Spas 4.6 Client Management 4.6 Payment Processing 4.5 77%Fit Feature ratings Appointment Management 4.1 HIPAA Compliant 4.5 For Medical Spas 4.0 Client Management 3.7 Payment Processing 3.9 User satisfaction User satisfaction 4.6 User reviews[367](https://www.capterra.com/p/180087/Boulevard/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.5 Customer support 4.7 User satisfaction 3.9 User reviews[299](https://www.capterra.com/p/92269/PatientNOW/reviews/) Ease of use 3.8 Functionality 3.8 Value for money 3.7 Customer support 4.0 Price starts from Price starts from $176Other, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Self-care businesses looking for a modern, complete, easy-to-use client experience platform that handles everything from online scheduling and marketing to payments and point of sale. Best for PatientNow is used by med spas, plastic surgery practices, weight loss clinics, IV therapy centers, dermatology offices, and wellness practitioners. ## User reviews Pros & cons SM Sue M. CEO > "It truly covers all the bases — scheduling, HIPAA compliance, charting, marketing, inventory management, and Point of Sale — all in..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7038671) AB Ashley B. General Manager > "The biggest struggles are reporting - it’s too difficult to find kpis and is time consuming to switch between locations etc. - and the..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7066988) CH Cynthia H. Nail Technician > "I love the convenience of Boulevard, because I have access to my schedule at anytime, known when and what time my appointments, and..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039327) FL Farrah L. Social Media and Front Desk Manager > "I’ve also noticed that when a service provider updates prices, prices for pre booked appointments do not update." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7131811) SM Sue M. CEO > "Over the past 18 months, I’ve especially appreciated the enhancements to the voucher system for client packages and the improved..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7038671) PE Penelope E. Nail Salon Owner > "Another challenge we’ve experienced is the pricing structure for multiple locations. As we continue to grow and expand, having to pay..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039865) CH Cynthia H. Nail Technician > "Boulevard is easy access, updates regular, changes in schedule is instant, which gives me heads up on my appointments and services." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039327) George H. Owner > "The software looked promising during the initial Zoom demos, but once we started using it daily, we experienced several major..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7152289) SB Skyler B. Esthetician > "I like that I can speak with a representative in the moment through chat rather than having to call for assistance." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7168565) JN Julianne N. Esthetician > "Instead, it takes the package price and divides by vouchers to see the "discounted" price, but it messes up my end of month numbers :(" [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039692) MB Michele B. Owner > "From seamless booking to thoughtful client management, everything feels built to help my business run smoother and look more..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7040054) JM Jennifer M. Owner > "If an appointment is checked out incorrectly, it is hard to change the transaction without making a new appointment completely." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7044685) NE Nathan E. CEO > "Additionally, the POS system available through Boulevard is managed in-house, reducing the likelihood of cross-software communication..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6754117) Samantha H. RN > "You can't call customer support, they only have the option to use a text box to contact customer service." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6867090) AB Ashley B. General Manager > "Boulevard shines beyond other services because of its sleek design and modern menu that makes finding most things a breeze" [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7066988) VR Verified Reviewer General Manager Nurse Injector > "Not as easy to navigate charting, appointments and checkouts on an iPad versus laptop or desktop." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6869619) MB Michele B. Owner > "It’s a platform that genuinely supports how I operate — detail-oriented, client-focused, and service-driven." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7040054) WG Wendy G. APRN, CRNA, Owner, Injector > "Little frustrating check out must be done on computer and can’t process all way through w/ipad. " [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039672) NE Nathan E. CEO > "Overall, Boulevard has been responsive to questions posed by our business and worked to help us maximize the features of their..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6754117) AC Alyssa C. Operations Manager > "Reporting accuracy, no client texting on professional app, difficulty using on mobile devices" [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6571070) MO Molly O. CEO > "The reports are easy to navigate and provide insight into the health of your company and the online booking widget keeps customers on..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6744793) George H. Owner > "Our biggest issue is client communication." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7152289) BB Becca B. Aesthetic Nurse Practitioner > "We use it for payroll and I have enjoyed having it to reference my pay." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7038460) JW John W. Owner > "They told me that the transition from A/R to their platform would be fairly flawless, yet I have had multiple issues and still trying..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6808680) Samantha H. RN > "I also liked the feature where you can message clients directly through Boulevard." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6867090) MG Mallory G. Crnp > "I did try to refer a friend but she was turned down because she was told her business was too small." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7042369) VR Verified Reviewer General Manager Nurse Injector > "Boulevard is easy to tailor to our business needs, met the needs of recurring monthly membership programs" [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6869619) AM April M. Esthetician > "Having to cancel a whole appointment just to add another service to the profile" [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6574587) VR Verified Reviewer Aesthetician > "I am able to reschedule appointments in the app." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6869241) George H. Owner > "Lastly, don’t accept the first price quote." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7152289) JD Jackie D. Client coordinator > "The simplicity/quickness to book clients out 2,4,6 weeks with the quick rebook option at checkout, the visibility of calendars, the..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6315124) KK Kinsey K. Wellness Coordinator > "I dont have many critiques for Boulevard, my only critique would be for the Boulevard app interface, it does not have all the same..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6324826) SB Skyler B. Esthetician > "Simple, safe and effective for all types of businesses." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7168565) LR Lorena R. Owner > "The company does not have good methods of communication or do they communicate well." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6847293) WG Wendy G. APRN, CRNA, Owner, Injector > "Company is consistently implementing upgrades to make system perform as best as possible." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039672) LR Lorena R. Owner > "What was stated on my contract was a lie and I would not recommend using platform for your company." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6847293) MB Michele B. Owner > "Boulevard truly elevates the luxury experience I strive to deliver at every touchpoint." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7040054) AS Andi S. Salon Director > "Therefore, I never want to see the summary option removed from the system." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6570801) LS Leith S. Salon Manager > "We love the texting feature as well." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039670) JS Jess S. Owner > "you cant invoice clients, or clients cant see any credit on their account or use it to pay the deposit." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4952299) WG Wendy G. APRN, CRNA, Owner, Injector > "Was able to schedule a phone call for help as well w/ease. " [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039672) LP Lauren P. Owner > "I have tried with many booking sites and nothing compares to Boulevard." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6772525) JN Julianne N. Esthetician > "It's such an easy and convenient business experience from admin to front desk to booking and to clients!" [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039692) VK Venus K. Owner > "It can get very cluttered because there is no way to delete service or retail; only disable or block I wish there were more reminders..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4135921) Argenis U. CEO > "With built-in appointment management tools, automatic reminders, and a personalized interface, we've found our clients are more..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4942781) VR Verified Reviewer General Manager Nurse Injector > "The features aren't the same." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6869619) JD Johna D. Director of Operations > "The support staff is great and the communication turn around time is efficient." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7042326) KS Kristin S. Owner > "Truly, my only complaint is the price." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7043846) PL Peter L. Owner > "The streamlined interface works with clients of all levels of technical ability." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6797072) JW John W. Owner > "So far it has been a struggle to get basic things done. " [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6808680) WG Wendy G. APRN, CRNA, Owner, Injector > "Boulevard’s integration with “the whole package” is lovely. " [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039672) EC Enya C. Spa Coordinator > "Going back to Mindbody for another job was a headache." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6570948) NM Nicole M. Concierge > "The customer support Academy has helped me grow as an employee." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7038459) SS Samantha S. Hairstylist > "The app doesn’t let me just move people on the calendar when it’s ope." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4905300) TP Twyla P. Business Development Manager > "My favorite thing is the customer service, we've had barely any issues since we began using Boulevard, but the couple times they..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4899810) PT Piotr T. Manager > "One aspect that I found less favorable about Boulevard was the pricing structure, which might be prohibitive for small or independent..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4822687) JE Jacquin E. Family Nurse Practitioner and Owner > "There are very few outages, it is easy to use, and they have a very responsive customer service team." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039725) Luz mary R. teacher > "Well sometimes it has been a bit slow or not very responsive in solving my problems but there is always room for improvement." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___5001555) SK Stephanie K. Owner Medical Director > "There are a lot of different add ons like text marketing and email marketing that I love!" [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6732283) MF Mary F. General Manager > "down side to customer support is that texting is only option" [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4906931) MV Maggie V. Owner.Founder > "The software has really made our clients happy and in turn, made us a thriving business." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7042374) RS Rachael S. Boutique Manager > "We experienced an issue with our packages and gift cards transferring over from Booker to Boulevard when we first intergraded systems...." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4866543) MV Maggie V. Owner.Founder > "It's extremely easy to book as a client which has in turn landed us way more conversions than ever before." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7042374) LM Lindsay M. General Manager > "There are some gaps in reporting and the lack of a client portal it a huge con for our clients, though, I believe one is in..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4082595) PE Penelope E. Nail Salon Owner > "It’s more than just a software, it feels like a real partner in our day-to-day operations." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039865) RB Ryan B. CEO > "There's no customer service unless you like talking to a bot. " [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6165302) MB Michele B. Owner > "It’s not just software — it’s a business partner that truly understands the beauty industry." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7040054) IV Isabel V. Client Experience Coordinator > "The integration of packages from our previous booking system did not transfer correctly, which is the only issue we ran into." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4866609) BR Barry R. Location Manager > "Booking is easy to understand and navigate and our clients seem to like the reminders and other interactions with Boulevard." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6579748) JA Jennifer A. Owner > "We have still not been able to connect boulevard to our social media so that clients can book directly from those platforms." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4882073) MH Maisie H. RN Owner > "The online booking is super convenient and easy for clients." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7043357) CK Carly K. Licensed Esthetician / Owner > "I paid $500-$600 for onboarding but they were not actually able to move any of my data from my old system over like they said they..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4697101) LS Leith S. Salon Manager > "Switching to boulevard was the best decision we’ve made for our business!" [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039670) ER Elaine R. massage therapis > "Using it on iPhone is cumbersome - touching the screen just to view info can prompt schedule change function. When the data was..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___3113714) Corinne 'Queenie' D. Practice Admin > "The efficiency and simplicity of this user-friendly platform is truly worth it's weight in gold." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6867843) JB Jeanie B. Stylist > "What I like least about this software is not seeing a key that explains the symbols with booked appointments." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4092620) AW Ashley W. Nurse > "The ease of use for the client to book their appointments is amazing! And I love texting my clients directly from the app!" [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6574611) MS Maura S. Senior Director of Training > "The lack of customization of Privilege Groups" [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4131315) MG Mallory G. Crnp > "Notifications are very accurate and timely." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7042369) EL Erin L. Assistant Manager > "I have noticed rescheduling does not always work, reporting is not always accurate, and everything involving client communication is..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___3089620) [View Reviews](https://www.capterra.com/p/180087/Boulevard/reviews/) LC Louise C. Patient Care Coordinator > "It provides a comprehensive platform for managing patient records, scheduling, communications, and marketing in one place...." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7172789) VR Verified Reviewer Dental Intern > "It takes way too many clicks to complete simple tasks, which slows down my check-out process when the front desk is busy." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7102183) SL Shelley L. Owner > "Can be difficult because it is all encompassing, but that also makes it beneficial because it has so many options for..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7113668) Bethany M. Nurse Practitioner > "I sent in an entire months' worth of bank statements for the account, they said this was not sufficient since it did not..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#GetApp___6407966) VR Verified Reviewer Dental Intern > "I absolutely love that I can handle scheduling, patient intake, charting, and marketing in one place." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7102183) CP Courtney P. Esthetician > "Takes a while to load, Difficult to navigate, when typing letters will disappear or everything you’ve typed will disappear,..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6828515) AR Alondra R. Programs Administrator > "I particularly appreciated the robust customization options that allow practices to tailor the EHR to their specific needs,..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6456509) VR Verified Reviewer Business Operations and Development > "We experienced constant latency issues and were not satisfied with the reporting and communications functionality." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7056661) MD Melissa D. Patient Coordinator > "I also like that we can modify and edit all consents, emails, and texts to personalize it for our specific practice." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6729356) VR Verified Reviewer Operations Manager > "They said it will take about 6-8 months to see results reflected to our website. But at the 5 month mark, they changed into..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6669674) LC Louise C. Patient Care Coordinator > "It helps save time, improve efficiency, and create a better overall patient experience." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7172789) Nick W. CEO > "The scheduling tool is to complicated and causes drop of when it comes to scheduling." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7053911) DG Darrell G. Owner,Clinic Manager > "From the initial consultation and demonstration right through to the signing up and implementation, the whole process has..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7138058) CS Cap S. Guest Service Director > "It's not integrated with anything else, and it can be difficult to make updates in the back office/data tables/ admin..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6465809) LP Lenore P. RN > "Patient Now software is perfect for us because it keeps track of our patients needs through the treatment pathways, sends..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___4950905) VR Verified Reviewer Operations Manager > "Failure to push through consent forms: Essential consent forms were not consistently processed, which is critical for a..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6669674) AC Aurora C. Administrative Assistant > "I enjoy the various customizable options available." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7005054) VR Verified Reviewer Business Operations and Development > "Complete lack of professionalism in their Support and Client Success teams, once we informed them we were moving to a new..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7056661) JK Jessica K. manager > "Easy to use , clear and neat looking not confusing and the training videos helps a lot with is great" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7000137) CH Charla H. Owner > "My handler finally told me that I needed to also hire a marketing company because they do not do that...and that if I didn't..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6464382) JC Jill C. Business Operations Manager > "Programmers could make improvements to help streamline process's for users." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6456229) JB Jen B. Owner > "We were unable to meet PCI compliance with the processor your software used and had to stop using the POS portion." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6815583) CB Christine B. Aesthetician > "The sheduling system is nice and the text communication." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6814486) VR Verified Reviewer Operations Manager > "Failure to push RX program provider chart notes: Essential chart notes that were entered to RX was not processed." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6669674) PW Peggy W. CPA > "Overall, this is a reliable and safe plat form to store patient information." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6756181) LY Leonid Y. administrator > "Even though when I signed up the condition of subscription was Cancel anytime and download your images, upon request to..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6310553) TW Tansy W. Practice Manager > "The onboarding process was extremely helpful, and I enjoyed the entire process, great tutorials to watch." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7032785) VR Verified Reviewer Operations Manager > "Unfriendly user interface: The program required hours of training, making it difficult for our staff to use efficiently." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6669674) PW Paige W. Executive Assistant to the CEO > "He walked us through everything with patience, clarity, and a genuine desire to help us succeed — we felt supported right..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6825887) VR Verified Reviewer Operations Manager > "Daily malfunctions: The system frequently malfunctioned, disrupting our daily operations." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6669674) AC Aurora C. Administrative Assistant > "Billing on PN is easy to navigate." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7005054) KT Kim T. Practice Coordinator and Medical Assistant > "For instance, the data base of medicines is incomplete and there is no way to add to it." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6803737) MD Melissa D. Patient Coordinator > "Being able to use on iPads is a plus." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6729356) KP Katelyn P. NP > "Also the photos section sometimes froze up or lagged when on the iPad." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6826600) AS Amany S. Owner > "We also love that we can have access from different locations, and we can get work done from outside of the spa as well." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___6113090) SR Scott R. Owner > "Accounts receivable does not follow the contracted price and up charges web services. " [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6770087) PW Paige W. Executive Assistant to the CEO > "The onboarding team was super helpful, and the system is surprisingly intuitive — no tech headaches here!" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6825887) SR Scott R. Owner > "Cons: Sales does not inform buyer of Mac OS limitations and need for Parallels." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6770087) CP Courtney P. Esthetician > "Seems to be able to organize things better." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6828515) LT Lia T. Practice Manager > "Reporting is ridiculously glitchy and ineffective." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7056485) AD Andrea D. Practice Manager > "Very user friendly, great information and data through reports, general setup is fairly easy." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6473050) KM Kevin M. Administrative Coordinator > "Even though we use SecurePayNow through PatientNow, patients are not yet able to access their accounts and pay directly to..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___5015168) JP Jeri P. Office Manager > "From structured and scheduled appointment reminders to Treatment Pathways, this software has great features that keep that..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___4732364) RD Rebecca D. OWNER > "its very unfortunately that when we decided to NOT come off of on boarding due to the difficulties and interference with the..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___6678634) VK Valerie K. Medical Assistant > "Scheduling and intake settings are easy to use." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6816369) KP Katelyn P. NP > "Inputting schedule times for different providers was difficult." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6826600) CO Carol O. EA > "Good experience so far - Again support team has made the learning curve a lot less strenuous." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6479029) KH Karsson H. Director of Operations > "After 4 years of using their services, we cancelled, only to still be charged for months for a product we'd cancelled." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6567946) Nick W. CEO > "These are all great features" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7053911) JS JEFFREY S. CEO > "I'm left to dispute charges with our credit card company even after cancelling." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6719619) KP Katelyn P. NP > "The invoices were easily created and easy to look up." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6826600) JS JEFFREY S. CEO > "Salespeople and onboarding contacts simply seem to disappear once the sale is made." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6719619) PW Paige W. Executive Assistant to the CEO > "We seriously couldn’t have asked for a better team — thank you both for making this journey smooth, successful, and even..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6825887) VR Verified Reviewer Operations Manager > "This fee was not included in the contract nor disclosed to us, constituting a breach of the agreement." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6669674) CD Chiquita D. Personal banker > "My overall experience was good with patientnow not all of my doc used it was a downer" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6497337) DB Dakota B. Director of Operations > "THE WORST SYSTEM I HAVE EVER USED!!" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7151311) LP Lenore P. RN > "The scheduling , invoice/payment features of patient now work very well." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___4950905) VR Verified Reviewer Operations Manager > "It was very difficult and they get you with a one-year contract which you can't get out off." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6669674) TW Tanya W. Licensed Esthetician > "its a great system that I'd recommend for anyone in a med spa setting" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6764890) VK Valerie K. Medical Assistant > "We had an issue with not being able to submit orders." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6816369) MS Michael S. Supervisor > "The tech/customer service support is always so professional and helpful." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6475853) EW Elizabeth W. Manager > "The reports can be inconsistent and pathways are complicated." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6478743) CN Caroline N. Clinic Manager > "Reporting is alright, but the system ZENOTI is far superior!" [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___6670998) KE Kelley E. marketing coordinator > "Getting help with customer service is difficult and lengthy at times" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6473291) SG Susie G. Practice Manager > "From lots of shortcuts to reporting options to the day to day scheduling, it is all very easy to learn and has a natural..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___4962209) CH Charla H. Owner > "It was miserable...If we fail I will put much of the blame on the people who took advantage of us and mislead us in every..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6464382) PN Paula N. Office Manager > "It is very user friendly, from scheduling, payment processing, integrations with other software, tracking inventory,..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___4787685) LL Lauren L. Spa Coordinator > "I would say it sometimes feels a little outdated at times" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6460170) LM Leigh M. Medical Massage Therapist, business partner > "Most of the people were nice to many zoom meetings" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6460572) CP Courtney P. Esthetician > "Decent-it has a lot of useful tools but a lot of bugs." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6828515) LL Liyah L. Back Office Personnel > "PatientNow's staff are knowledgeable, patient, and helpful." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6475327) SY Sarah Y. COO > "The help to make the practice run smoothly is lacking." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6456121) PC Pricilia C. Management > "So easy to use- Overall great experience" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6731483) CN Caroline N. Clinic Manager > "If you would like a service-based system, then don't use this one." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___6670998) PC Pricilia C. Management > "We love the great customer service they provide-" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6731483) AJ Abby J. RN > "It was difficult at times when I needed assistance with the software" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6591924) MM Miranda M. Owner and RN > "Great team that was very helpful with questions overall." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6758868) CP Carla P. Owner operator > "Their systems don’t communicate with one another." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6697830) KG Kelly G. Executive Assistant > "easy to use, easy to get answers when needed" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6478708) RD Rebecca D. OWNER > "They where unable to deliver what sales had very clearly told me they can do." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___6678634) [View Reviews](https://www.capterra.com/p/92269/PatientNOW/reviews/) ## User interface 4.61 (367) [PatientNow](https://www.capterra.com/p/92269/PatientNOW/) 3.93 (299) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Boulevard 39/42 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Automated Scheduling - Before & After Pictures - Billing & Invoicing - Calendar Management - Client Management - Client Portal - Credit Card Processing - Customer Database - Customizable Branding - Customizable Forms - Customizable Reports - Customizable Templates - Discount Management - Electronic Payments - Email Marketing - Event Scheduling - Faculty/Staff Management - For Medical Spas - Generative AI - Gift Card Management - HIPAA Compliant - Inventory Management - Loyalty Program - Marketing Automation - Multi-Location - Online Booking - Payment Processing - Promotions Management - Reminders - Reporting & Statistics - Sales Reports - SMS Messaging - Social Media Integration - Third-Party Integrations - Transaction History - Treatment Packages - Website Integration [See all features](https://www.capterra.com/p/180087/Boulevard/#features) PatientNow 39/42 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Automated Scheduling - Before & After Pictures - Billing & Invoicing - Calendar Management - Client Management - Client Portal - Credit Card Processing - Customer Database - Customizable Branding - Customizable Forms - Customizable Reports - Customizable Templates - Discount Management - Electronic Payments - Email Marketing - Event Scheduling - Faculty/Staff Management - For Medical Spas - Generative AI - Gift Card Management - HIPAA Compliant - Inventory Management - Loyalty Program - Marketing Automation - Multi-Location - Online Booking - Payment Processing - Promotions Management - Reminders - Reporting & Statistics - Sales Reports - SMS Messaging - Social Media Integration - Third-Party Integrations - Transaction History - Treatment Packages - Website Integration [See all features](https://www.capterra.com/p/92269/PatientNOW/#features) ### Recognition Boulevard is recognized as a top-rated tool in 4 Capterra Shortlist reports PatientNow is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support Boulevard Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos PatientNow Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Boulevard - By Boulevard Labs - Located in United States - Founded in 2016 PatientNow - By PatientNow - Located in United States - Founded in 2004 ## Popular Comparisons [Boulevard](https://www.capterra.com/p/180087/Boulevard/)[4.61 (367)](https://www.capterra.com/p/180087/Boulevard/reviews/) vs [Calendly](https://www.capterra.com/p/148036/Calendly/)[4.67 (4,120)](https://www.capterra.com/p/148036/Calendly/reviews/) $176/month Price $10/month 4.4 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/148036-180087/Calendly-vs-Boulevard) [PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.93 (299)](https://www.capterra.com/p/92269/PatientNOW/reviews/) vs [AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)[4.45 (658)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Contact vendor for pricing Price $160/month 3.8 Features 4.2 3.8 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/92269-93446/PatientNOW-vs-AestheticsPro) [Boulevard](https://www.capterra.com/p/180087/Boulevard/)[4.61 (367)](https://www.capterra.com/p/180087/Boulevard/reviews/) vs [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[4.78 (4,190)](https://www.capterra.com/p/213340/Google-Calendar/reviews/) $176/month Price Contact vendor for pricing 4.4 Features 4.7 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/180087-213340/Boulevard-vs-Google-Calendar) [PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.93 (299)](https://www.capterra.com/p/92269/PatientNOW/reviews/) vs [ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[4.45 (1,268)](https://www.capterra.com/p/131057/ZENOTI/reviews/) Contact vendor for pricing Price $300/month 3.8 Features 4.3 3.8 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/92269-131057/PatientNOW-vs-ZENOTI) [Boulevard](https://www.capterra.com/p/180087/Boulevard/)[4.61 (367)](https://www.capterra.com/p/180087/Boulevard/reviews/) vs [Goldie](https://www.capterra.com/p/268055/Goldie/)[4.75 (1,167)](https://www.capterra.com/p/268055/Goldie/reviews/) $176/month Price $19.99/month 4.4 Features 4.6 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/180087-268055/Boulevard-vs-Goldie) [PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.93 (299)](https://www.capterra.com/p/92269/PatientNOW/reviews/) vs [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.66 (643)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) Contact vendor for pricing Price $59/month 3.8 Features 4.6 3.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/92269-140062/PatientNOW-vs-Pabau-CRM) [Boulevard](https://www.capterra.com/p/180087/Boulevard/)[4.61 (367)](https://www.capterra.com/p/180087/Boulevard/reviews/) vs [Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.67 (3,642)](https://www.capterra.com/p/153752/Vagaro/reviews/) $176/month Price $23.99/month 4.4 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/153752-180087/Vagaro-vs-Boulevard) [PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.93 (299)](https://www.capterra.com/p/92269/PatientNOW/reviews/) vs [Aesthetic Record](https://www.capterra.com/p/162938/Aesthetic-Record/)[3.51 (75)](https://www.capterra.com/p/162938/Aesthetic-Record/reviews/) Contact vendor for pricing Price $12/month 3.8 Features 3.4 3.8 Ease of Use 3.5 [View full comparison](https://www.capterra.com/compare/92269-162938/PatientNOW-vs-Aesthetic-Record) [Boulevard](https://www.capterra.com/p/180087/Boulevard/)[4.61 (367)](https://www.capterra.com/p/180087/Boulevard/reviews/) vs [GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[4.79 (349)](https://www.capterra.com/p/174830/GlossGenius/reviews/) $176/month Price $28/month 4.4 Features 4.7 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/174830-180087/GlossGenius-vs-Boulevard) [PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.93 (299)](https://www.capterra.com/p/92269/PatientNOW/reviews/) vs [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.91 (490)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.8 Features 3.9 3.8 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/89392-92269/drchrono-Practice-Management-vs-PatientNOW) [Boulevard](https://www.capterra.com/p/180087/Boulevard/)[4.61 (367)](https://www.capterra.com/p/180087/Boulevard/reviews/) vs [Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.02 (2,993)](https://www.capterra.com/p/40229/MINDBODY/reviews/) $176/month Price $79/month 4.4 Features 4.0 4.6 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/40229-180087/MINDBODY-vs-Boulevard) [PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.93 (299)](https://www.capterra.com/p/92269/PatientNOW/reviews/) vs [Nextech EHR & PM](https://www.capterra.com/p/122691/Nextech-Practice/)[4.08 (239)](https://www.capterra.com/p/122691/Nextech-Practice/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.8 Features 4.1 3.8 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/92269-122691/PatientNOW-vs-Nextech-Practice)