# Compare PatientNow vs AestheticsPro 2026 | Capterra > Unsure of what to choose? Check Capterra to compare AestheticsPro and PatientNow based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/92269-93446/PatientNOW-vs-AestheticsPro --- # AestheticsPro vs PatientNow Features and Cost Comparison Last updated May 6th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: AestheticsProPatientNow2/4 selected [AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)[4.4 (636)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) [PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.9 (298)](https://www.capterra.com/p/92269/PatientNOW/reviews/) [## AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)[4.4 (636)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Starting Price $160.00/month Value-for-Money 4.3 Functionality 4.2 Ease of Use 4.2 Customer Service 4.5 Reviews Sentiment CH MA HP Based on [636 reviews](#user-reviews) Positive 558 Neutral 40 Negative 38 [## PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.9 (298)](https://www.capterra.com/p/92269/PatientNOW/reviews/) Starting Price Contact vendor Value-for-Money 3.7 Functionality 3.8 Ease of Use 3.8 Customer Service 4 Reviews Sentiment Based on [298 reviews](#user-reviews) Positive 218 Neutral 38 Negative 42 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 2,082 reviews from medical spa software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit High performer Feature ratings Appointment Management 4.4 HIPAA Compliant 4.7 For Medical Spas 4.4 Client Management 4.3 Payment Processing 4.0 77%Fit Feature ratings Appointment Management 4.1 HIPAA Compliant 4.5 For Medical Spas 4.0 Client Management 3.7 Payment Processing 3.9 User satisfaction User satisfaction 4.4 User reviews[636](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Ease of use 4.2 Functionality 4.2 Value for money 4.3 Customer support 4.5 User satisfaction 3.9 User reviews[298](https://www.capterra.com/p/92269/PatientNOW/reviews/) Ease of use 3.8 Functionality 3.8 Value for money 3.7 Customer support 4.0 Price starts from Price starts from $160Flat Rate, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for AestheticsPro is built for medspas, wellness clinics, and aesthetic practices seeking an all-in-one, HIPAA-compliant solution to streamline operations and grow their business. Best for PatientNow is used by med spas, plastic surgery practices, weight loss clinics, IV therapy centers, dermatology offices, and wellness practitioners. ## User reviews Pros & cons CH Carlos H. Founder > "Our intake process is seamless, and we can document each step of a client's beautiful journey and show them the progression..." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7117857) RM Rhea M. directive > "The text and call service doesn't work for Belize and this is a major form of marketing and automated confirmation of clients." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7118086) MA Michelle A. OwnerNurseAesthetician > "The photo feature is also fantastic—it allows us to easily document treatments and track progress, which is invaluable in an..." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7106595) DD Donise D. Provider > "The platform has a steep learning curve and can feel unintuitive at times, requiring extra time to navigate certain features." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7074468) HP Hunter P. Office Manager > "The staff is lovely and not once have I had to talk to an automated voice, they offer their own AI helper to get through set..." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7117410) MA Michelle A. OwnerNurseAesthetician > "We don’t love being charged extra for text message reminders and email communications." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7106595) IA Isabel A. Consultant,Manager > "I appreciate how straight forward and complex free AestheticsPro is making it a faster and smoother process to schedule..." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7124072) WW Wayne W. owner > "ok but much more burdensome and time consuming to use program for doc, pic, treatment records." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7090376) AH Alejandra H. Owner > "The platform itself is very versatile and continues to evolve with new features and improvements, making it adaptable as my..." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7091526) LH Lilyth H. Manager > "We dislike the customer support process and have found it very difficult to resolve issues in a timely manner." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7131646) ED Esther D. Owner > "It's a breath of fresh air to find an EMR built specifically for Aesthetics that has so many inclusions and options - without..." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7142477) MM Mandi M. Supervisor > "We have experienced glitches and when you checkout a client you cannot check more than one out at a time." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6859072) SA Selena A. Office Manager > "The easy access and uncomplicated process of scheduling patients, and the ability to have easy customer support." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7043986) HC Hulnara C. Medspa owner > "The marketing is nonexistent, the eblasts are sent with a bunch of signs and symbols instead of attached photos, no 2 way..." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#SoftwareAdvice___6494338) JS Joanna S. President > "Being at the forefront of electronic documentation and being one of the only paperless practices in our town (at the time),..." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6821377) DH Deborah H. Medical Director > "They'll then close your ticket if you don't respond in enough time for them, like they expect you to serve them vs them serving..." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6631265) MC Madai C. Physician Assistant > "The software is totally customizable to fit anyone’s personal brand colors, logo, pricing systems, scheduling format,..." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6647742) CI Cara I. Practice Manager, Coolsculpting Specialist and Aesthetic Specialist. > "It also takes a long time for the machine to take a payment and then I have to go into our IQ account to make sure that the..." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6473908) EG Esra G. Operations > "Last but not least, the contemporary features like the patient portal that come with AP are very important for us to stay..." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7098068) TP Tiffany P. Manager > "For example, the online booking portal lacks in aesthetics and customization." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6843305) AH Alejandra H. Owner > "With expanded integration options, it could become an even more powerful all-in-one solution." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7091526) SM Sheri M. RN, Owner > "Continuous additional cost is the only reason I haven't added it yet." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7138474) DS Daria S. Nurse Practitioner and Practice Owner > "It has streamlined our workflow, improved organization, and enhanced the overall client experience." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7106666) LO Lisa O. Owner > "My charts were messy and not in chronological order, making it difficult to keep patient records organized." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6510615) JM Jen M. Provider > "Love the one on one customized help especially being able to walk through most important workflow during my check in calls." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7025157) SR Stacy R. Aesthetics Coordinator > "I don't believe from a provider point of view that the charting and patient management is helpful." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7016018) JR Jessy R. Patient Care Coordinator > "AestheticsPro offers a highly user-friendly platform that makes onboarding and training seamless." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7115500) KH Kody H. Medical Aesthetician, Owner > "The setup has been a bit harder for me just because of a personal/time constraint." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6826867) BT Bryce T. Owner > "There are a plethora of videos available that help with issues you may have, and if you need more help you put in a support..." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6480472) DH Deborah H. Medical Director > "Having to ask customer support for the same thing over and over again with no resolve; they would consistently get back to you..." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6631265) MA Michelle A. OwnerNurseAesthetician > "It’s also great to see new features being released more frequently—this shows they are continuously improving and evolving the..." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7106595) AS Anace S. MD > "Very convoluted, difficult to reach to navigate." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7114072) JG Joanna G. Office manager > "This software gives you the ability to have great patient management." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7111020) AS Anace S. MD > "Difficult in processing payments." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7114072) EF Ellen F. Practice Manager > "We have tried other sytems and Aesthetics Pro is the most streamlined for scheduling and rebooking appointments." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6823553) FE Fatemeh E. Owner and Sole Provider > "I’ve reported this multiple times, but nothing has changed." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7079238) JS Joanna S. President > "Initial and continued training is incredibly streamlined and communication with the team members is easy. When we are in need..." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6821377) AS Anace S. MD > "Recently they increased their prices." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7114072) TK Trina K. Aesthetics nurse > "They were extremely informative of the process for utilizing online booking for new and existing patients." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6822123) LO Lisa O. Owner > "Accessing consent forms was particularly challenging, as I had to dig through the system just to confirm they were even there." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6510615) WW Wendy W. Office Manager > "All product info & inventory is easily accessible as well as client info." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7056298) GY George Y. Owner > "Notifications are not customizable for separate services." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6340399) EC Emma C. Spa Owner, Medical Aesthetician > "Everyone has been so prompt to help answer any of my questions and guide me through making this dream a reality for my business!" [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7079872) SK Stacie K. RN, owner, founder, CEO > "The fact that it can’t migrate charts over." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6842861) CC Candice C. Medspa Director > "From 2018 Aesthetic Pro Software and my 17 year Medical Spa operation have been true growth partners" [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7098740) SL Sarah L. Co founder spa development > "Appt reminder text message is too small for anyone to read ." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6347044) ST Samantha T. Patient Coordinator > "We have regular check-ins with our account manager \[sensitive content hidden\] to make sure our business is doing well and..." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6578299) HC Hulnara C. Medspa owner > "I dont care for any new features if it is unusable due to glitches." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#SoftwareAdvice___6494338) KU Kathryn U. Owner > "Also, our practice loved the ability to differentiate between quantity purchased and quantity used." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6847333) MM Mandi M. Supervisor > "This upsets some of our clients coming in together." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6859072) WW Wendy W. Office Manager > "The calendar is customizable and the client info is easy to use." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7056298) BC Bri C. Founder > "Updates to the system have made it more difficult for our workflow. " [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6488065) JS Joanna S. President > "Data analytics helped streamline both our finances and decision-making." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6821377) HC Hulnara C. Medspa owner > "Their support team i fins is quite incompetent and answers with premade learned generic sentences." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#SoftwareAdvice___6494338) MY Melissa Y. Clinic Director > "What I liked most about AestheticsPro is how thoughtfully it’s built for aesthetic clinics." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7130151) KS Kyle S. Owner > "Well, aesthetics pro assumes your staff is working every minute of every day. And clients will begin booking online for time..." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___5006346) MY Melissa Y. Clinic Director > "Overall, it has improved both our team workflow and the client experience." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7130151) SG Shelby G. APRN > "Working with worldpro and processing payments is near impossible." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6462648) AV Amy V. Office Manager > "I like that new features are coming out more frequently to improve the overall ease of use." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7109616) MP Michael P. Owner > "I liked the least not being able to call right away if there was a problem in trying to figure out the software. " [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6535427) HW Hannah W. DNP, Owner > "Looking forward to having everything in one place and reducing the amount of paperwork in our office and streamlining check in..." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6798919) MG Mallory G. Owner CRNP > "It was very frustrating when I had a problem." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7045024) DS Daria S. Nurse Practitioner and Practice Owner > "AestheticsPro has provided an excellent experience for our med spa for nearly one year." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7106666) AS Anace S. MD > "Not user friendly." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7114072) JG Joanna G. Office manager > "I also feel it makes scheduling easy for the patient." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7111020) DD Donise D. Provider > "At this time, my overall experience has been challenging." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7074468) MA Michelle A. OwnerNurseAesthetician > "We’re especially impressed with their support system and training videos." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7106595) EP Eileen P. Nurse Practitioner > "So, it wasn't as easy to track inventory with this model for me." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6765891) JR Jessy R. Patient Care Coordinator > "A very user-friendly system that is easy to navigate, even for those with no prior experience using an EMR system." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7115500) KS Kyle S. Owner > "Your accounting in AP can't be trusted unless you scour it, which I have to. And the commission report cant be trusted, so I..." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___5006346) AR Amanda R. Receptionist > "Everything is so organized. If I ever have a question the support team is so fast to respond and very helpful." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7131641) DH Deborah H. Medical Director > "Too many bugs and glitches to name" [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6631265) ET Eva T. Owner > "Support team and their patience with new users to the platform" [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7111094) CK Carol K. Practitioner > "A little too expensive as a small business owner, I wish was more affordable" [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6546841) SR Stacy R. Aesthetics Coordinator > "Overall, there is definitely pros and cons to Aesthetics Pro. While some outweigh the others, I can express that this EMR..." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7016018) EB Elizabeth B. Office Manager > "It seems that once one problem is solved another once arises and it causes more chaos during payroll because everything is..." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___4966976) KU Kathryn U. Owner > "Scheduling was easy and I liked being able to see who was confirmed, who had paid on the same screen. " [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6847333) LP Leonard P. CEO > "The training was not able to be scheduled immediately." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6780688) DF David F. RN Owner > "I’ve tried less expensive EMR options before, but this is one of those cases where you truly get what you pay for." [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7026605) KH Karen H. RN > "Offers many features I do not use and feel I’m paying too much. " [See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6527815) [View Reviews](https://www.capterra.com/p/93446/AestheticsPro/reviews/) SL Shelley L. Owner > "Can be difficult because it is all encompassing, but that also makes it beneficial because it has so many options for creating..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7113668) VR Verified Reviewer Dental Intern > "It takes way too many clicks to complete simple tasks, which slows down my check-out process when the front desk is busy." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7102183) VR Verified Reviewer Dental Intern > "I absolutely love that I can handle scheduling, patient intake, charting, and marketing in one place." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7102183) CP Courtney P. Esthetician > "Takes a while to load, Difficult to navigate, when typing letters will disappear or everything you’ve typed will disappear,..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6828515) AR Alondra R. Programs Administrator > "I particularly appreciated the robust customization options that allow practices to tailor the EHR to their specific needs,..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6456509) LY Leonid Y. administrator > "Even though when I signed up the condition of subscription was Cancel anytime and download your images, upon request to cancel,..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6310553) MD Melissa D. Patient Coordinator > "I also like that we can modify and edit all consents, emails, and texts to personalize it for our specific practice." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6729356) Bethany M. Nurse Practitioner > "I sent in an entire months' worth of bank statements for the account, they said this was not sufficient since it did not have..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#GetApp___6407966) DG Darrell G. Owner,Clinic Manager > "From the initial consultation and demonstration right through to the signing up and implementation, the whole process has been..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7138058) VR Verified Reviewer Business Operations and Development > "We experienced constant latency issues and were not satisfied with the reporting and communications functionality." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7056661) CB Christine B. Aesthetician > "The sheduling system is nice and the text communication." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6814486) Nick W. CEO > "The scheduling tool is to complicated and causes drop of when it comes to scheduling." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7053911) LP Lenore P. RN > "Patient Now software is perfect for us because it keeps track of our patients needs through the treatment pathways, sends out..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___4950905) VR Verified Reviewer Business Operations and Development > "Complete lack of professionalism in their Support and Client Success teams, once we informed them we were moving to a new..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7056661) AC Aurora C. Administrative Assistant > "I enjoy the various customizable options available." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7005054) JB Jen B. Owner > "We were unable to meet PCI compliance with the processor your software used and had to stop using the POS portion." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6815583) PW Paige W. Executive Assistant to the CEO > "He walked us through everything with patience, clarity, and a genuine desire to help us succeed — we felt supported right from..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6825887) KP Katelyn P. NP > "Also the photos section sometimes froze up or lagged when on the iPad." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6826600) JK Jessica K. manager > "Easy to use , clear and neat looking not confusing and the training videos helps a lot with is great" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7000137) VR Verified Reviewer Operations Manager > "They said it will take about 6-8 months to see results reflected to our website. But at the 5 month mark, they changed into a..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6669674) JC Jill C. Business Operations Manager > "Programmers could make improvements to help streamline process's for users." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6456229) CS Cap S. Guest Service Director > "It's not integrated with anything else, and it can be difficult to make updates in the back office/data tables/ admin sections." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6465809) PW Paige W. Executive Assistant to the CEO > "The onboarding team was super helpful, and the system is surprisingly intuitive — no tech headaches here!" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6825887) VR Verified Reviewer Operations Manager > "Failure to push through consent forms: Essential consent forms were not consistently processed, which is critical for a MedSpa." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6669674) CP Courtney P. Esthetician > "Seems to be able to organize things better." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6828515) LT Lia T. Practice Manager > "Reporting is ridiculously glitchy and ineffective." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7056485) VK Valerie K. Medical Assistant > "Scheduling and intake settings are easy to use." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6816369) KP Katelyn P. NP > "Inputting schedule times for different providers was difficult." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6826600) PW Peggy W. CPA > "Overall, this is a reliable and safe plat form to store patient information." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6756181) CH Charla H. Owner > "My handler finally told me that I needed to also hire a marketing company because they do not do that...and that if I didn't ask..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6464382) TW Tansy W. Practice Manager > "The onboarding process was extremely helpful, and I enjoyed the entire process, great tutorials to watch." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7032785) VR Verified Reviewer Operations Manager > "Failure to push RX program provider chart notes: Essential chart notes that were entered to RX was not processed." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6669674) Nick W. CEO > "These are all great features" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7053911) VK Valerie K. Medical Assistant > "We had an issue with not being able to submit orders." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6816369) KP Katelyn P. NP > "The invoices were easily created and easy to look up." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6826600) VR Verified Reviewer Operations Manager > "Unfriendly user interface: The program required hours of training, making it difficult for our staff to use efficiently." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6669674) PW Paige W. Executive Assistant to the CEO > "We seriously couldn’t have asked for a better team — thank you both for making this journey smooth, successful, and even..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6825887) VR Verified Reviewer Operations Manager > "Daily malfunctions: The system frequently malfunctioned, disrupting our daily operations." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6669674) AC Adrien C. Plastic Surgery Physician Assistant > "PatientNow is useful for everything required from documentation to prescribing, and to communicating with patients." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___4799332) KT Kim T. Practice Coordinator and Medical Assistant > "For instance, the data base of medicines is incomplete and there is no way to add to it." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6803737) AC Aurora C. Administrative Assistant > "Billing on PN is easy to navigate." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___7005054) SR Scott R. Owner > "Accounts receivable does not follow the contracted price and up charges web services. " [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6770087) MD Melissa D. Patient Coordinator > "Being able to use on iPads is a plus." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6729356) SR Scott R. Owner > "Cons: Sales does not inform buyer of Mac OS limitations and need for Parallels." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6770087) AS Amany S. Owner > "We also love that we can have access from different locations, and we can get work done from outside of the spa as well." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___6113090) CP Courtney P. Esthetician > "Decent-it has a lot of useful tools but a lot of bugs." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6828515) AD Andrea D. Practice Manager > "Very user friendly, great information and data through reports, general setup is fairly easy." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6473050) KM Kevin M. Administrative Coordinator > "Even though we use SecurePayNow through PatientNow, patients are not yet able to access their accounts and pay directly to their..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___5015168) JP Jeri P. Office Manager > "From structured and scheduled appointment reminders to Treatment Pathways, this software has great features that keep that..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___4732364) RD Rebecca D. OWNER > "its very unfortunately that when we decided to NOT come off of on boarding due to the difficulties and interference with the..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___6678634) CO Carol O. EA > "Good experience so far - Again support team has made the learning curve a lot less strenuous." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6479029) BY Beck Y. Marketing Ex. and Back Office Manager > "You also can't use the mass email function if you're using Gmail due to not being able to send more than 500 emails in 24 hours." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___4797480) CB Christine B. Aesthetician > "Easy to learn." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6814486) KH Karsson H. Director of Operations > "After 4 years of using their services, we cancelled, only to still be charged for months for a product we'd cancelled." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6567946) CD Chiquita D. Personal banker > "My overall experience was good with patientnow not all of my doc used it was a downer" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6497337) JS JEFFREY S. CEO > "I'm left to dispute charges with our credit card company even after cancelling." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6719619) MM Monique M. MD > "Appreciate the integration with marketing and photos between Aesthetic Now and Rxphoto." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___4850682) JS JEFFREY S. CEO > "Salespeople and onboarding contacts simply seem to disappear once the sale is made." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6719619) LP Lenore P. RN > "The scheduling , invoice/payment features of patient now work very well." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___4950905) VR Verified Reviewer Operations Manager > "This fee was not included in the contract nor disclosed to us, constituting a breach of the agreement." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6669674) TW Tanya W. Licensed Esthetician > "its a great system that I'd recommend for anyone in a med spa setting" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6764890) JD Jen D. Aesthetics Nurse > "It’s been awful! Since 2 months into my contract with this company I have expressed issues and grievances I’ve had with their..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6843896) MS Michael S. Supervisor > "The tech/customer service support is always so professional and helpful." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6475853) JD Jen D. Aesthetics Nurse > "They respond with more marketing BS." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6843896) CN Caroline N. Clinic Manager > "Reporting is alright, but the system ZENOTI is far superior!" [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___6670998) VR Verified Reviewer Operations Manager > "It was very difficult and they get you with a one-year contract which you can't get out off." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6669674) SG Susie G. Practice Manager > "From lots of shortcuts to reporting options to the day to day scheduling, it is all very easy to learn and has a natural flow." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___4962209) EW Elizabeth W. Manager > "The reports can be inconsistent and pathways are complicated." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6478743) JO Joglaine O. Director of Operations > "We appreciate that the EMR, patient records, and messaging being in the same program." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___4797546) KE Kelley E. marketing coordinator > "Getting help with customer service is difficult and lengthy at times" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6473291) PN Paula N. Office Manager > "It is very user friendly, from scheduling, payment processing, integrations with other software, tracking inventory, consents,..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___4787685) CH Charla H. Owner > "It was miserable...If we fail I will put much of the blame on the people who took advantage of us and mislead us in every..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6464382) LM Leigh M. Medical Massage Therapist, business partner > "Most of the people were nice to many zoom meetings" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6460572) LL Lauren L. Spa Coordinator > "I would say it sometimes feels a little outdated at times" [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6460170) MM Monique M. MD > "Quick tabs are helpful in saving time for price list." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___4850682) SY Sarah Y. COO > "The help to make the practice run smoothly is lacking." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6456121) LL Liyah L. Back Office Personnel > "PatientNow's staff are knowledgeable, patient, and helpful." [See full review](https://www.capterra.com/p/92269/PatientNOW/#Capterra___6475327) CN Caroline N. Clinic Manager > "If you would like a service-based system, then don't use this one." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___6670998) JO Joglaine O. Director of Operations > "Although there were some shortfalls in the expected offerings of the program, the support team really did their best to assist..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___4797546) BY Beck Y. Marketing Ex. and Back Office Manager > "I stated it earlier in the review, but I get them approved, it says in every patient profile that the texts went through when..." [See full review](https://www.capterra.com/p/92269/PatientNOW/#SoftwareAdvice___4797480) [View Reviews](https://www.capterra.com/p/92269/PatientNOW/reviews/) ## User interface 4.44 (636) [PatientNow](https://www.capterra.com/p/92269/PatientNOW/) 3.94 (298) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features AestheticsPro 39/42 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Automated Scheduling - Before & After Pictures - Billing & Invoicing - Calendar Management - Client Management - Client Portal - Credit Card Processing - Customer Database - Customizable Branding - Customizable Forms - Customizable Reports - Customizable Templates - Discount Management - Electronic Payments - Email Marketing - Event Scheduling - Faculty/Staff Management - For Medical Spas - Generative AI - Gift Card Management - HIPAA Compliant - Inventory Management - Loyalty Program - Marketing Automation - Multi-Location - Online Booking - Payment Processing - Promotions Management - Reminders - Reporting & Statistics - Sales Reports - SMS Messaging - Social Media Integration - Third-Party Integrations - Transaction History - Treatment Packages - Website Integration [See all features](https://www.capterra.com/p/93446/AestheticsPro/#features) PatientNow 39/42 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Automated Scheduling - Before & After Pictures - Billing & Invoicing - Calendar Management - Client Management - Client Portal - Credit Card Processing - Customer Database - Customizable Branding - Customizable Forms - Customizable Reports - Customizable Templates - Discount Management - Electronic Payments - Email Marketing - Event Scheduling - Faculty/Staff Management - For Medical Spas - Generative AI - Gift Card Management - HIPAA Compliant - Inventory Management - Loyalty Program - Marketing Automation - Multi-Location - Online Booking - Payment Processing - Promotions Management - Reminders - Reporting & Statistics - Sales Reports - SMS Messaging - Social Media Integration - Third-Party Integrations - Transaction History - Treatment Packages - Website Integration [See all features](https://www.capterra.com/p/92269/PatientNOW/#features) ### Recognition AestheticsPro is recognized as a top-rated tool in 5 Capterra Shortlist reports PatientNow is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support AestheticsPro Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos PatientNow Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details AestheticsPro - By AestheticsPro - Located in United States - Founded in 2007 PatientNow - By PatientNow - Located in United States - Founded in 2004 ## Popular Comparisons [AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)[4.44 (636)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) vs [ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[4.44 (1,256)](https://www.capterra.com/p/131057/ZENOTI/reviews/) $160/month Price $300/month 4.2 Features 4.3 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/93446-131057/AestheticsPro-vs-ZENOTI) [PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.94 (298)](https://www.capterra.com/p/92269/PatientNOW/reviews/) vs [ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[4.44 (1,256)](https://www.capterra.com/p/131057/ZENOTI/reviews/) Contact vendor for pricing Price $300/month 3.8 Features 4.3 3.8 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/92269-131057/PatientNOW-vs-ZENOTI) [AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)[4.44 (636)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) vs [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.66 (633)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) $160/month Price $59/month 4.2 Features 4.6 4.2 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/93446-140062/AestheticsPro-vs-Pabau-CRM) [PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.94 (298)](https://www.capterra.com/p/92269/PatientNOW/reviews/) vs [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.66 (633)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) Contact vendor for pricing Price $59/month 3.8 Features 4.6 3.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/92269-140062/PatientNOW-vs-Pabau-CRM) [AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)[4.44 (636)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) vs [Boulevard](https://www.capterra.com/p/180087/Boulevard/)[4.62 (365)](https://www.capterra.com/p/180087/Boulevard/reviews/) $160/month Price $176/month 4.2 Features 4.4 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/93446-180087/AestheticsPro-vs-Boulevard) [PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.94 (298)](https://www.capterra.com/p/92269/PatientNOW/reviews/) vs [Aesthetic Record](https://www.capterra.com/p/162938/Aesthetic-Record/)[3.51 (75)](https://www.capterra.com/p/162938/Aesthetic-Record/reviews/) Contact vendor for pricing Price $12/month 3.8 Features 3.4 3.8 Ease of Use 3.5 [View full comparison](https://www.capterra.com/compare/92269-162938/PatientNOW-vs-Aesthetic-Record) [AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)[4.44 (636)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) vs [Mangomint](https://www.capterra.com/p/187593/Mangomint/)[4.95 (311)](https://www.capterra.com/p/187593/Mangomint/reviews/) $160/month Price $165/month 4.2 Features 4.8 4.2 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/93446-187593/AestheticsPro-vs-Mangomint) [PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.94 (298)](https://www.capterra.com/p/92269/PatientNOW/reviews/) vs [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.92 (490)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.8 Features 3.9 3.8 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/89392-92269/drchrono-Practice-Management-vs-PatientNOW) [AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)[4.44 (636)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) vs [Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.67 (3,632)](https://www.capterra.com/p/153752/Vagaro/reviews/) $160/month Price $23.99/month 4.2 Features 4.6 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/93446-153752/AestheticsPro-vs-Vagaro) [PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.94 (298)](https://www.capterra.com/p/92269/PatientNOW/reviews/) vs [Nextech EHR & PM](https://www.capterra.com/p/122691/Nextech-Practice/)[4.08 (239)](https://www.capterra.com/p/122691/Nextech-Practice/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.8 Features 4.1 3.8 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/92269-122691/PatientNOW-vs-Nextech-Practice) [AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)[4.44 (636)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) vs [Aesthetic Record](https://www.capterra.com/p/162938/Aesthetic-Record/)[3.51 (75)](https://www.capterra.com/p/162938/Aesthetic-Record/reviews/) $160/month Price $12/month 4.2 Features 3.4 4.2 Ease of Use 3.5 [View full comparison](https://www.capterra.com/compare/93446-162938/AestheticsPro-vs-Aesthetic-Record) [PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.94 (298)](https://www.capterra.com/p/92269/PatientNOW/reviews/) vs [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.8 Features 4.4 3.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/92269-124590/PatientNOW-vs-EMA)