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1 EDI Source, an Epicor solution, is a leading electronic data interchange solution that’s designed to work for multiple industries across supply chains and trading partner networks.
Small to mid-sized businesses in the distribution, wholesale and transportation industries
Many other cool features like the TP view where you can see what setup by TP, what T-sets are implemented and so forth. Overall, I think the design, the ease of access and control are pretty good.
If your tech makes a mistake or is learning and is not as productive then I have to pay for their inexperience and mistakes.
I've used other EDI software like Gentran, GIS, Application Integrator, Trusted Link, and Trusted Link iSeries and by far hands down this is the best EDI translation and management software out there.
The higher cost to bring a new partner on the system is a barrier and is why I have not brought any new customers on board for over a year.
They are excellent in every aspect of their business from knowledegable and helpful sales people who do what they say they are going to do, to their superior technical support team.
Technical Knowledge: From my experience in dealing with several of the analysts on technical issues the scope of healthcare knowledge is limited.
Excellent, customer focused team of people with a great, easy to use product. Great combination as we build our business.
No technical or user manual is available for clients.
The system has lots of features available and the summary reports are great. Also, customer support is fantastic.
If you choose a VAN, at least the way we are setup it need to be done through folder process which are stop from time to time and need to be monitored.
Easy to navigate all features. The functions are easy to use and the customer service is wonderful.
We recently tried to split a shipment by items but there is no way to do that without a lot of manual work.
Paulo Dorow is the best kept secret. He is always pleasant and helpful.
We do not have any major concerns with the software as our orders volume is moderate to low.
We appreciate the automation that we have. Due to the older age of our system we have been able to continue receiving automated service vs needing to go to a webform.
1 EDI Source
Top FeaturesEDI Engine
1 EDI Source
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EDI Engine
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