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1 EDI Source, an Epicor solution, is a leading electronic data interchange solution that’s designed to work for multiple industries across supply chains and trading partner networks.
EDI COMPLIANCE & EASY INTEGRATION. RETAILERS looking to drive EDI compliance and vendor automation. VENDORS that supply into retail, wholesale and direct to consumer (D2C). WAREHOUSES and 3PL's.
Many other cool features like the TP view where you can see what setup by TP, what T-sets are implemented and so forth. Overall, I think the design, the ease of access and control are pretty good.
If your tech makes a mistake or is learning and is not as productive then I have to pay for their inexperience and mistakes.
I've used other EDI software like Gentran, GIS, Application Integrator, Trusted Link, and Trusted Link iSeries and by far hands down this is the best EDI translation and management software out there.
The higher cost to bring a new partner on the system is a barrier and is why I have not brought any new customers on board for over a year.
They are excellent in every aspect of their business from knowledegable and helpful sales people who do what they say they are going to do, to their superior technical support team.
Technical Knowledge: From my experience in dealing with several of the analysts on technical issues the scope of healthcare knowledge is limited.
Excellent, customer focused team of people with a great, easy to use product. Great combination as we build our business.
No technical or user manual is available for clients.
I am extremely satisfied with the communication and support I received during the setup process with Spring Systems. The team's ability to provide clear and helpful guidance was exceptional.
Wrong edi info sent causing chargeback which they refused to refund.
The customer support at Spring Systems is awesome. They followed up continuously and made the whole process easy with a helpful friendly attitude.
Irresponsible staff refusing to admit their error.
The Staff is Friendly and always there to Help. They are the most cost effective EDI Service in the Industry , one of the only companies , that offers.
You still have to do a lot of work to understand what's going on--following Spring's recommendations without doing your own research will result in mistakes and retailer chargebacks.
The ease and the great communitication from the spring system team.
Invoicing - there seems to be an error message each time I process invoices.
1 EDI Source
Top FeaturesEDI COMPLIANCE & EASY INTEGRATION
1 EDI Source
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EDI COMPLIANCE & EASY INTEGRATION
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