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Mid-Market and Enterprise Manufacturers and Distributors
What impresses me the most about Medrio is their desire to be the best... not to make money, but rather to help people.
Medrio does lack a number of key 'modules' and some of the modules it does have cannot handle more complex studies.
I have been using Medrio for several years now to capture data for my clinical studies and have been very satisfied with the product. It has excellent customer service...extremely responsive.
Limited functionality when compared to other systems.
I love the ease of asking questions and the support folks. They really do a great job of getting back to me and helping me with my issues.
People with no programming background can begin configuring eCRFs after receiving just a few hours of training.
Ease of use and robust functionality are a few of the prime points for any user of eClinical/EDC. Our clients tell us they are happy with both of these areas when accessing their studies.
Separately, when problems arose post updated release, and threatened to push back our first patient in timeline, Medrio again responded with tremendous effort to investigate a deployment issue.
OUTSTANDING service in onboarding us. I've been through quite a few software trainings and this is one of the best (easy to digest) that I have been involved with.
Conexiom's portal is basic and limited. A user cannot have multiple portal logins open at the same time, which causes problems when needing to multi-task within the portal.
The integration with SAP is solid and a huge benefit. It slotted in well with our processes and has improved our order entry time greatly.
Weak OCR capabilities as the platform failed many times mapping JPEG files for instance.
Once our connections were in place, testing was a process that was clear to follow. Our implementation manager [sensitive content hidden] was fabulous and ready to guide and answer questions.
I can't think of anything I dislike about the software.
Customer support has been very responsive and good to work with.
Integration was slow due to misunderstanding upfront.
Medrio
Top FeaturesConexiom
Medrio
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Conexiom
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