Capterra Logo
Helping businesses choose better software since 1999

Service Fusion vs DockMaster: Which is a better fit?

Updated on November 10th, 2024
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Summary
Key features rated by users
Features selected based on 4,710 reviews from Work Order users.
% Fit
Not enough reviews
Feature ratings
Work Order Creation
4.8
Preventive Maintenance
4.3
Mobile Access
4.1
Billing & Invoicing
4.0
Scheduling
4.4
% Fit
Missing features
Not enough reviews
Feature ratings
Work Order Creation
NA
Preventive Maintenance
NA
Mobile Access
--
Billing & Invoicing
--
Scheduling
--
User satisfaction
4.3
User reviews247
Ease of use
4.2
Functionality
4.0
Value for money
4.2
Customer support
4.2
4.1
User reviews16
Ease of use
4.1
Functionality
3.9
Value for money
3.9
Customer support
4.5
Price starts from
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

It is designed for small and midsize field service contractors in the HVAC, plumbing, electrical, appliance repair, appliance repair, home automation, A/V, locksmith, IT, and other service industries.

Marinas, Boat Yards, Boat Service Centers, Boat Dealerships, Marine Parts Distributors and Suppliers, Marine Fuel Retailers, Yacht Clubs and Marina Resorts.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
135788
5 screenshots
92549
5 screenshots

Service Fusion

Top Features
37/42
  • Barcode/Ticket Scanning
  • Contractor Management
  • Document Management
  • Equipment Maintenance
  • Maintenance Scheduling
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Billing & Invoicing
  • Calendar Management
  • Contact Database
  • Contract/License Management
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Dispatch Management
  • Drag & Drop
  • Electronic Signature
  • GPS
  • Historical Reporting
  • Inventory Control
  • Inventory Management
  • Job Management
  • Job Tracking
  • Mobile Access
  • Multi-Location
  • Preventive Maintenance
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Notifications
  • Recurring Appointments
  • Reporting & Statistics
  • Routing
  • Scheduling
  • Search/Filter
  • Technician Management
  • Third-Party Integrations
  • Workflow Management
  • Work Order Creation
See All features
Hide Work Order Software Features -

DockMaster

8/42
Show Work Order Software Features +
Service Fusion
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
DockMaster
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Service Fusion
  • By Service Fusion
  • Located in United States
  • Founded in 2014
DockMaster
  • By Aspire Software Company
  • Located in Canada
  • Founded in 1995
Need a Little Help?

Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.

Recommendations

Products similar to those you're currently comparing: