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FrameworkLTC is perfect for pharmacies serving the Long Term Care market from new start up locations to large pharmacy groups. If your focus is on LTC, SoftWriters should be your first choice.
Pharmacy management platform that allows users to streamline workflow processes with document imaging, prescription processing, billing, order entry, claims reconciliation and more.
The seamless transistion between FrameworkLTC and ECM their document manager is great. Being able to easily and quickly pull up RX's, manage residents, run meds, dispense meds, etc has been a godsend.
It's very difficult to learn and there are no readily available user guides.
Great software, easy to understand and makes daily operations more efficient.
FWLTC is pricy and because there are so many options it can be confusing. Your pharmacy really needs to know the ins and out of the options available to you in order to keep workflow from suffering.
The amount off features that FrameworkLTC has and what all the software can do makes it very easy for Long Term Care pharmacies manage and dispense medications.
On the interfaces side the HL7 QTY conversion utility could use some work. It is confusing and hard to manage.
FrameworkLTC integrates with our facilities EMar system making managing patient profiles much more efficient and safe. The customer service helpdesk is very friendly and knowledgeable.
The only con is the limited reporting options within the software. There are a lot of reports but I always find myself needing a report that is not canned in the software.
My pharmacy is been with Abacus for the las 8 years. Their customer service is outstanding and the product is excellent.
I repeat- TERRIBLE! customer service- Don't bother calling the after hours service number... they will tell you they can't log on from home.
I would recommend this software to anyone. They have a very good customer service team, a very good product and the price is right.
When I tried to cancel the monthly maintenance charges, no one would return my calls and acknowledge my request. This has been going on for over 6 months.
Easy to use and the ability to suggest things that are useful to your own business and. Most of the time they make those adjustments to the program to help your business be more.
They continue to take out the auto withdrawal from my account each month. I have sent numerous emails and a letter and they still ignore my phone calls and requests for cancellation.
Always very helpful and supportive of our business needs. If there is any issues, concerns, or changes we need to make they are always willing to help and make necessary changes to.
They wanted ME to pay for THEM to set up for controlled substance escript receiving.
FrameworkLTC
Top FeaturesAbacus Pharmacy Plus
FrameworkLTC
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Abacus Pharmacy Plus
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