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TripMaster serves public and private NEMT, Paratransit, Demand-response and Fixed Route transportation providers of all sizes. Making transit a viable option for all, regardless of assistance needs.
Suited for organizations that want efficiency in scheduling.
It has been great for our company we had not done the updates and now that we got that straighten out things are so much better now. The support staff always helps us every time we have a issue.
The only complaint I have is when the system is down and I cant do my work. This is the program I use to make all of our trips and if it is down then this slows down my productivity.
I am happy with how user friendly the system is. And the simplicity of the reports and billing modules helps to make my job easier.
System Sometimes is Very Slow, not sure what the Problem is.
It's awesome not having to make nightly calls to confirm the next day's rides and the drivers love the portable interface. And I enjoy it too, makes my life a LOT easier.
Lack of ability to do same day trips, lack of control on system uncancelled trips done on same day if importing new trips.
Onslow United Transit System is very pleased with CTS software & the wonderful customer service.
If a Trip is cancelled you are still able to put customers on those trips. The fact that Logisticare can push your customer information out of the system and input their information instead.
RideScheduler is cost effective, as previously noted super easy to use, including running reports, and the staff is great.
Sometimes it is difficult to see because it is initially small.
It's easy to train our new drivers, it's easy to enter or edit information. Steve Ewart is quite responsive to requests for changes, fixes, etc., very easy to work with, and very fun and pleasant.
I have been using it since 2005 with insignificant down time. Initially RideScheduler was used for coordinating 1 volunteer driver program and now it is used for 3 separate volunteer driver programs.
The software is excellent for small to medium sized transportation services. It is very user friendly and the reports are a great way to present to decision makers who make decisions on the service.
I'm on the east coast so communication with the west coast can be tricky. It sometimes takes many emails or calls to get a response to questions.
I would highly recommend RideScheduler to any organization wishing to remain competent in the volunteer driver arena. You will love the feedback from your drivers.
TripMaster
Top FeaturesRideScheduler
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