# Compare The Mortgage Office vs HES LoanBox 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare HES LoanBox and The Mortgage Office based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/9277-254642/The-Mortgage-Office-vs-HES-LoanBox

---

# HES LoanBox vs The Mortgage Office Features and Cost Comparison

Last updated May 21st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

HES LoanBoxThe Mortgage Office2/4 selected

[HES LoanBox](https://www.capterra.com/p/254642/HES-LoanBox/)[4.9 (35)](https://www.capterra.com/p/254642/HES-LoanBox/reviews/)

[The Mortgage Office](https://www.capterra.com/p/9277/The-Mortgage-Office/)[4.8 (285)](https://www.capterra.com/p/9277/The-Mortgage-Office/reviews/)

[## HES LoanBox](https://www.capterra.com/p/254642/HES-LoanBox/)[4.9 (35)](https://www.capterra.com/p/254642/HES-LoanBox/reviews/)

Starting Price

$75000.00/year

Value-for-Money

4.9

Functionality

4.9

Ease of Use

4.9

Customer Service

5

Reviews Sentiment

CS

DJ

Based on [35 reviews](#user-reviews)

Positive

35

Neutral

0

Negative

0

[## The Mortgage Office](https://www.capterra.com/p/9277/The-Mortgage-Office/)[4.8 (285)](https://www.capterra.com/p/9277/The-Mortgage-Office/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.7

Functionality

4.7

Ease of Use

4.7

Customer Service

4.8

Reviews Sentiment

NB

JW

AV

Based on [285 reviews](#user-reviews)

Positive

276

Neutral

7

Negative

2

## Send this comparison chart to my inbox

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## Summary

* * *

Features in Loan Servicing Software

43 / 50

Only HES LoanBox

-   Data Security
-   Payment Reminders

Best performer

44 / 50

Only The Mortgage Office

-   Compliance Management
-   Escrow Management
-   Investor Management

User satisfaction

User satisfaction

4.9

User reviews[35](https://www.capterra.com/p/254642/HES-LoanBox/reviews/)

Ease of use

4.9

Functionality

4.9

Value for money

4.9

Customer support

5.0

User satisfaction

4.8

User reviews[285](https://www.capterra.com/p/9277/The-Mortgage-Office/reviews/)

Ease of use

4.7

Functionality

4.7

Value for money

4.7

Customer support

4.8

Price starts from

Price starts from

$75000Other, Per Year

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Designed for SMEs businesses and financial organizations, including banks, credit unions, and private lenders.

Best for

For 45+ years, The Mortgage Office has been trusted as the most innovative, secure, and user-friendly loan management platform. Streamline your loan origination, servicing, and fund management.

## User reviews

Pros & cons

Not enough reviews

NB

Nicole B.

Director of Operations

> "It has loan reports for your maturities and for tracking insurance and also I love the tax feature and there customer..."

[See full review](https://www.capterra.com/p/9277/The-Mortgage-Office/#Capterra___7085450)

RB

Robert B.

Owner

> "For the customer contact page, they have all sorts of unused spaces, but yet have no field to put in extension numbers and..."

[See full review](https://www.capterra.com/p/9277/The-Mortgage-Office/#SoftwareAdvice___6437744)

JW

Jordan W.

Director

> "It offers strong features for tracking loans, managing data, and generating reports."

[See full review](https://www.capterra.com/p/9277/The-Mortgage-Office/#Capterra___7073840)

MO

Michelle O.

Loan Processor

> "At first, the extensive "menus" are a bit difficult to navigate, and it's easy to lose my place."

[See full review](https://www.capterra.com/p/9277/The-Mortgage-Office/#Capterra___6576953)

AV

April V.

Loan Processor

> "The platform is much more streamlined and efficient, and it’s made managing loans and servicing far easier than before."

[See full review](https://www.capterra.com/p/9277/The-Mortgage-Office/#Capterra___7066671)

RB

Robert B.

Owner

> "They do not appear to take this into account and when they do reply to an issue it was always after closing time on the..."

[See full review](https://www.capterra.com/p/9277/The-Mortgage-Office/#SoftwareAdvice___6437744)

MO

Michelle O.

Loan Processor

> "TMO's ability to organize data, create templates, and store documents all in one platform is very appealing (and..."

[See full review](https://www.capterra.com/p/9277/The-Mortgage-Office/#Capterra___6576953)

ST

Shweta T.

Accountant

> "i just fear that in Pro version we will lose backup facility but that is common is all web-based software's"

[See full review](https://www.capterra.com/p/9277/The-Mortgage-Office/#Capterra___6497442)

JC

Jessica C.

Assistant Manager

> "The system is very user-friendly, and the wide range of resources available helps us run our business as efficiently as..."

[See full review](https://www.capterra.com/p/9277/The-Mortgage-Office/#Capterra___7071183)

RB

Robert B.

Owner

> "It is my experience that TMO gives no refunds no matter how badly they performed."

[See full review](https://www.capterra.com/p/9277/The-Mortgage-Office/#SoftwareAdvice___6437744)

AV

April V.

Loan Processor

> "It feels like a solid upgrade that actually supports day-to-day operations."

[See full review](https://www.capterra.com/p/9277/The-Mortgage-Office/#Capterra___7066671)

JP

Jill P.

Contract Servicing Specialist

> "Impound Analysis has been the most challenging, as tax payments were due same time as our files have been moved over into..."

[See full review](https://www.capterra.com/p/9277/The-Mortgage-Office/#Capterra___6323227)

JW

Jordan W.

Director

> "The platform is robust and dependable, and the strong support from the whole TMO team makes a big difference."

[See full review](https://www.capterra.com/p/9277/The-Mortgage-Office/#Capterra___7073840)

MO

Michelle O.

Loan Processor

> "I am still in the beginning stages and have not fully implemented the TMO software."

[See full review](https://www.capterra.com/p/9277/The-Mortgage-Office/#Capterra___6576953)

NB

Nicole B.

Director of Operations

> "What I love about it is that it's not complicated and covers everything that we need it for. "

[See full review](https://www.capterra.com/p/9277/The-Mortgage-Office/#Capterra___7085450)

RB

Robert B.

Owner

> "Their integration just did not work."

[See full review](https://www.capterra.com/p/9277/The-Mortgage-Office/#SoftwareAdvice___6437744)

NS

Nora S.

Office Administrator

> "Definitely a solid tool for keeping everything organized and running efficiently."

[See full review](https://www.capterra.com/p/9277/The-Mortgage-Office/#Capterra___7073819)

CA

Cristina A.

Head of Servicing

> "Unable to set up one reminder to multiple people on a group, ability to easily pull reports by Lender and ability to see..."

[See full review](https://www.capterra.com/p/9277/The-Mortgage-Office/#Capterra___3475270)

JW

Jordan W.

Director

> "It’s clear they care about improving the platform based on real user needs."

[See full review](https://www.capterra.com/p/9277/The-Mortgage-Office/#Capterra___7073840)

CC

Colette C.

RMLO/MANAGER

> "unfortunately, we were sold the origination module and were not aware that it won't work for us."

[See full review](https://www.capterra.com/p/9277/The-Mortgage-Office/#Capterra___3678544)

NS

Nora S.

Office Administrator

> "The support team is also excellent — they respond quickly and are very helpful whenever you have questions or need help..."

[See full review](https://www.capterra.com/p/9277/The-Mortgage-Office/#Capterra___7073819)

EB

Emily B.

Office Manager

> "I do feel as though it takes a little time to get a handle on how to use and navigate the program."

[See full review](https://www.capterra.com/p/9277/The-Mortgage-Office/#Capterra___4133067)

MR

Marisol R.

Real Estate Office Manager

> "Very satisfied with the program regarding loan servicing, reports, payments and more."

[See full review](https://www.capterra.com/p/9277/The-Mortgage-Office/#Capterra___7023657)

CA

Cristina A.

Head of Servicing

> "Do not like that it sits on Amazon workspace causing issues with database set up and how documents are stored etc etc"

[See full review](https://www.capterra.com/p/9277/The-Mortgage-Office/#Capterra___3475270)

AE

Ashlee E.

Accounting Specialist

> "It is a very complex system that allows us to do many things like take payments, manage our bank loans, cut checks and..."

[See full review](https://www.capterra.com/p/9277/The-Mortgage-Office/#Capterra___6343133)

NQ

Nordany Q.

Owner

> "The base Loan Origination module does not allow for payments to be divided monthly evenly if the first payment due date is..."

[See full review](https://www.capterra.com/p/9277/The-Mortgage-Office/#Capterra___2824160)

NS

Nora S.

Office Administrator

> "The quick, helpful support really makes a difference, so you never feel stuck."

[See full review](https://www.capterra.com/p/9277/The-Mortgage-Office/#Capterra___7073819)

LR

Laurie R.

Assistant Portfolio Manager

> "The only thing I am not liking at the moment is that since moving to Amazon Workspace and having to use Work Docs to save..."

[See full review](https://www.capterra.com/p/9277/The-Mortgage-Office/#Capterra___2824254)

HM

Heather M.

Operations Coordinator Master Broker

> "The end of year tax option is amazing!"

[See full review](https://www.capterra.com/p/9277/The-Mortgage-Office/#Capterra___7060827)

PH

Patty H.

Manager

> "Cloud Server and so it makes it a bit more difficult to log in."

[See full review](https://www.capterra.com/p/9277/The-Mortgage-Office/#Capterra___3439182)

HM

Heather M.

Operations Coordinator Master Broker

> "The training was good once I had a good understanding of what my company was looking for in the platform."

[See full review](https://www.capterra.com/p/9277/The-Mortgage-Office/#Capterra___7060827)

CA

Cristina A.

Head of Servicing

> "as a new user coming in not knowing how the company was set up and trying to do major clean up I found it challenging and..."

[See full review](https://www.capterra.com/p/9277/The-Mortgage-Office/#Capterra___3475270)

NA

Nasreen A.

System Analyst

> "User Friendly system and easy to access in terms of features and functionality, tope of that excellent customer support."

[See full review](https://www.capterra.com/p/9277/The-Mortgage-Office/#Capterra___7062999)

DC

Damara C.

Assistant Director of Finance

> "Still haven't master the reporting that I need but it's only been 2 months. "

[See full review](https://www.capterra.com/p/9277/The-Mortgage-Office/#Capterra___2989014)

NS

Nora S.

Office Administrator

> "The software is really well-made, fast, and easy to navigate."

[See full review](https://www.capterra.com/p/9277/The-Mortgage-Office/#Capterra___7073819)

JH

Juanna H.

Admintrator

> "Every time there is an update, they come with many glitches that impedes us to proceed with our normal workday. "

[See full review](https://www.capterra.com/p/9277/The-Mortgage-Office/#Capterra___2654657)

VF

Veniece F.

Office Manager

> "The customer support team has my back on a daily basis on varied topics as I continue to build out the Loan Servicing..."

[See full review](https://www.capterra.com/p/9277/The-Mortgage-Office/#Capterra___6085193)

DM

Daynet M.

Port Folio Manager

> "the support om angering the questions on the training ."

[See full review](https://www.capterra.com/p/9277/The-Mortgage-Office/#Capterra___3320839)

ER

Estefania R.

Collection Agent

> "The Mortgage Office has it all: dynamic modules, customazible grids, easy reporting system."

[See full review](https://www.capterra.com/p/9277/The-Mortgage-Office/#Capterra___6210561)

ET

Erika T.

Manager

> "The software we used before was absolutely the reason it was difficult."

[See full review](https://www.capterra.com/p/9277/The-Mortgage-Office/#Capterra___2965867)

JA

Jacqueline A.

Director of Loan Servicing

> "TMO goes above and beyond to assist their clients with any questions they have. "

[See full review](https://www.capterra.com/p/9277/The-Mortgage-Office/#Capterra___6449916)

CA

Cristina A.

Head of Servicing

> "reporting is not easy to work with."

[See full review](https://www.capterra.com/p/9277/The-Mortgage-Office/#Capterra___3475270)

LR

Lura R.

Bookkeeper

> "I can always reach our support team when needed."

[See full review](https://www.capterra.com/p/9277/The-Mortgage-Office/#Capterra___6551367)

PB

Peggy B.

President

> "The learning process was very complex and difficult to understand in the beginning."

[See full review](https://www.capterra.com/p/9277/The-Mortgage-Office/#Capterra___2831857)

AA

Angel A.

Office Manager

> "The support team is amazing also!! If they don't know the answer they will find out and get back to you!"

[See full review](https://www.capterra.com/p/9277/The-Mortgage-Office/#Capterra___6556579)

EG

Elizabeth G.

Marketing Director

> "No features we do not like."

[See full review](https://www.capterra.com/p/9277/The-Mortgage-Office/#Capterra___2411233)

MS

Michelle S.

Loan Processor

> "Easy seminar to follow along with and having it be interactive was very helpful."

[See full review](https://www.capterra.com/p/9277/The-Mortgage-Office/#Capterra___6549771)

JG

James G.

Director of Lending

> "The software was very rigid"

[See full review](https://www.capterra.com/p/9277/The-Mortgage-Office/#Capterra___2343438)

[View Reviews](https://www.capterra.com/p/9277/The-Mortgage-Office/reviews/)

## User interface

4.91 (35)

4.82 (285)

### Features

HES LoanBox

43/50

-   Accounting
-   ACH Payment Processing
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Amortization Schedule
-   API
-   Approval Process Control
-   Audit Trail
-   Auto Loans
-   Automatic Funds Distribution
-   Borrower Management
-   Business Loans
-   Collateral Tracking
-   Compliance Management
-   Construction Loans
-   Contact Management
-   Credit Reporting
-   CRM
-   Customer Database
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Security
-   Digital Signature
-   Document Management
-   Document Storage
-   Electronic Payments
-   Escrow Management
-   Generative AI
-   Investor Management
-   Lead Management
-   Loan Portfolio Management
-   Loan Processing
-   Mobile Access
-   Mortgages
-   Multi-Channel Communication
-   Multi-Company
-   Multi-Currency
-   Payment Collection
-   Payment Reminders
-   PCI Compliance
-   Pipeline Management
-   Reporting/Analytics
-   Role-Based Permissions
-   Student Loans
-   Third-Party Integrations
-   Transaction History
-   Workflow Management

[See all features](https://www.capterra.com/p/254642/HES-LoanBox/#features)

The Mortgage Office

Top features

44/50

-   Accounting
-   ACH Payment Processing
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Amortization Schedule
-   API
-   Approval Process Control
-   Audit Trail
-   Auto Loans
-   Automatic Funds Distribution
-   Borrower Management
-   Business Loans
-   Collateral Tracking
-   Compliance Management
-   Construction Loans
-   Contact Management
-   Credit Reporting
-   CRM
-   Customer Database
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Security
-   Digital Signature
-   Document Management
-   Document Storage
-   Electronic Payments
-   Escrow Management
-   Generative AI
-   Investor Management
-   Lead Management
-   Loan Portfolio Management
-   Loan Processing
-   Mobile Access
-   Mortgages
-   Multi-Channel Communication
-   Multi-Company
-   Multi-Currency
-   Payment Collection
-   Payment Reminders
-   PCI Compliance
-   Pipeline Management
-   Reporting/Analytics
-   Role-Based Permissions
-   Student Loans
-   Third-Party Integrations
-   Transaction History
-   Workflow Management

[See all features](https://www.capterra.com/p/9277/The-Mortgage-Office/#features)

### Recognition

No recognitions have been awarded to HES LoanBox

The Mortgage Office

Best Value Commercial LoanSoftware (2024) 

### Deployment & support

HES LoanBox

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

The Mortgage Office

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

HES LoanBox

-   By HES FinTech
-   Located in Lithuania
-   Founded in 2012

The Mortgage Office

-   By Applied Business Software
-   Located in United States
-   Founded in 1978

## Popular Comparisons

[HES LoanBox](https://www.capterra.com/p/254642/HES-LoanBox/)[4.91 (35)](https://www.capterra.com/p/254642/HES-LoanBox/reviews/)

vs

[Lendsqr](https://www.capterra.com/p/10003412/Lendsqr/)[4.46 (52)](https://www.capterra.com/p/10003412/Lendsqr/reviews/)

$75000/year

Price

$0/month

4.9

Features

4.6

4.9

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/254642-10003412/HES-LoanBox-vs-Lendsqr)

[The Mortgage Office](https://www.capterra.com/p/9277/The-Mortgage-Office/)[4.82 (285)](https://www.capterra.com/p/9277/The-Mortgage-Office/reviews/)

vs

[Mortgage Automator](https://www.capterra.com/p/191761/Mortgage-Automator/)[4.92 (116)](https://www.capterra.com/p/191761/Mortgage-Automator/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.7

Features

4.8

4.7

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/9277-191761/The-Mortgage-Office-vs-Mortgage-Automator)

[The Mortgage Office](https://www.capterra.com/p/9277/The-Mortgage-Office/)[4.82 (285)](https://www.capterra.com/p/9277/The-Mortgage-Office/reviews/)

vs

[Creatio CRM](https://www.capterra.com/p/130149/bpm-online-CRM/)[4.74 (149)](https://www.capterra.com/p/130149/bpm-online-CRM/reviews/)

Contact vendor for pricing

Price

$40/month

4.7

Features

4.7

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/9277-130149/The-Mortgage-Office-vs-bpm-online-CRM)