PetLinx vs Easy Busy Pets: Which is a better fit?

What we like most about this software is that we can set it up the way we like it to be. If there are ever any issues it is very easy to get a hold of people at Petlinx to get help.

No more accidental overbooking, forgetting to get a deposit, forgetting to charge for a requested bath - or worse still, not doing a paid for a bath.

Love this system, have had great support in times of need, and all Staff find it easy to use. Enjoy being able to personalise to suit my business.

Seems like it does a lot that I don't know about or make use of but is just too confusing to play with. Was also disappointed the email confirmation for customer appointments was not automatic.

Sandra S

Owner

The entire program is a good value and can be purchased outright with just service as an annual investment. The service is outstanding and responsive.

Trial does not allow you to see what will be offered upon purchasing and POS does not work for Canadian businesses.

It's the only software we have found that works best for us. We love the ease of the software and the boarding schedule is awesome.

Limited capabilites w/o spending more money to customize, ie reports, changing input fields, etc.

The invoicing is really easy, scheduling is amazing and website is easily navigatable for anyone who is not high tech. All the updates are continuously improving the website.

Joyce J

Owner

Messages feed into appointments and get lost in my "in-box. Multiple appointments from clients come in as one email or "thread" causing requests to get lost in my "in box.

I have been with EBP for over 2 years now. Sensitive content hidden] is amazing and very helpful when i have questions, he is always there to answer and responds right away.

DOMAIN.ezbz.ca - it does look odd). Clients also find the booking process to be a bit confusing and regularly select the current date instead of the future date they want for the appointment.

Not even looking at the great and easy to use software I would never switch just due to the amazing customer service. They really care about my success and my business, and that to me is unbeatable.

My notes section qas deleted in the last upgrade & I worry that the new notes will become all oublic to view in an upgrade.

Customer service is very important to me and I have always felt like the company Easy Busy Pets wants me to succeed. I have placed a few service calls for help and Jon has always been amazing.

Stripe payment system sucks, takes it more than 14 days to get to my account - wont use it now. Can’t edit appointment notes for each visit.