# Compare PetLinx vs BusyPaws 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare BusyPaws and PetLinx based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/92865-231681/PetLinx-vs-BusyPaws

---

# BusyPaws vs PetLinx Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

BusyPawsPetLinx2/4 selected

[BusyPaws](https://www.capterra.com/p/231681/BusyPaws/)[4.7 (78)](https://www.capterra.com/p/231681/BusyPaws/reviews/)

[PetLinx](https://www.capterra.com/p/92865/PetLinx/)[4.5 (94)](https://www.capterra.com/p/92865/PetLinx/reviews/)

[## BusyPaws](https://www.capterra.com/p/231681/BusyPaws/)[4.7 (78)](https://www.capterra.com/p/231681/BusyPaws/reviews/)

Starting Price

$79.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.3

Customer Service

4.7

Reviews Sentiment

TS

BF

JW

Based on [78 reviews](#user-reviews)

Positive

73

Neutral

4

Negative

1

[## PetLinx](https://www.capterra.com/p/92865/PetLinx/)[4.5 (94)](https://www.capterra.com/p/92865/PetLinx/reviews/)

Starting Price

$39.00/month

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.2

Customer Service

4.6

Reviews Sentiment

WM

CW

AH

Based on [94 reviews](#user-reviews)

Positive

88

Neutral

5

Negative

1

## Summary

* * *

Features in Kennel Software

Best performer

45 / 50

Only BusyPaws

-   Activity Dashboard
-   Electronic Signature
-   Employee Time Clock

41 / 50

Only PetLinx

-   Barcode/Ticket Scanning

User satisfaction

User satisfaction

4.7

User reviews[78](https://www.capterra.com/p/231681/BusyPaws/reviews/)

Ease of use

4.3

Functionality

4.5

Value for money

4.5

Customer support

4.7

User satisfaction

4.5

User reviews[94](https://www.capterra.com/p/92865/PetLinx/reviews/)

Ease of use

4.2

Functionality

4.4

Value for money

4.4

Customer support

4.6

Price starts from

Price starts from

$79Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$39Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Dog Trainers, Dog Daycare, Pet Grooming, Dog Kennel, Veterinary, Pet Care Business

Best for

Pet groomers (salon and mobile), pet boarding businesses, kennels and catteries, dog daycare businesses, dog trainers - any business within the pet care industry.

## User reviews

Pros & cons

TS

Tasha S.

Owner, Trainer

> "BusyPaws is a critical part of my every day operations and has made the administrative aspects of my business easier, more..."

[See full review](https://www.capterra.com/p/231681/BusyPaws/#Capterra___7015838)

RD

Rae D.

CEO

> "I need to prevent clients from selecting Monday/Tuesday for drop-off or pick-up, but despite trying schedules, HQ settings, kennel..."

[See full review](https://www.capterra.com/p/231681/BusyPaws/#Capterra___6875817)

BF

Brenda F.

Owner

> "I switched to Gingr for a month only because I was going to set up cameras to use on the app, but switched back to Busy Paws..."

[See full review](https://www.capterra.com/p/231681/BusyPaws/#Capterra___7083497)

RD

Rae D.

CEO

> "For example, I wanted a simple report showing pet name, vet name, and rabies status, but the system exports everything with no..."

[See full review](https://www.capterra.com/p/231681/BusyPaws/#Capterra___6875817)

JW

Jen W.

Dog Trainer

> "My clients are loving the ability to access their pets portal and book hassle-free online"

[See full review](https://www.capterra.com/p/231681/BusyPaws/#Capterra___7039304)

RD

Rae D.

CEO

> "I often encounter issues where the system selects the wrong or multiple pets during report creation (especially on mobile), even..."

[See full review](https://www.capterra.com/p/231681/BusyPaws/#Capterra___6875817)

KS

Kimberly S.

Owner and Head Dog Trainer

> "It's a one-woman show around here, so if I schedule a doctor's appointment for my daughter, it saves me so much time that it will..."

[See full review](https://www.capterra.com/p/231681/BusyPaws/#Capterra___6427784)

RD

Rae D.

CEO

> "Deposits: if I require a deposit, I don’t want the client to be able to pay the full amount upfront."

[See full review](https://www.capterra.com/p/231681/BusyPaws/#Capterra___6875817)

BF

Brenda F.

Owner

> "Calendar view is very nice and can choose to view by day, week and month."

[See full review](https://www.capterra.com/p/231681/BusyPaws/#Capterra___7083497)

RD

Rae D.

CEO

> "The lack of direct support was incredibly frustrating. If you’re a paying user, there should at least be a simple way to email..."

[See full review](https://www.capterra.com/p/231681/BusyPaws/#Capterra___6875817)

NT

Nora T.

Owner

> "They really listen to their customers and have an easy way to suggest changes and you can track where those changes are at."

[See full review](https://www.capterra.com/p/231681/BusyPaws/#Capterra___7007968)

RD

Rae D.

CEO

> "The app can be cumbersome: it doesn’t click back easily, lags, and sometimes the buttons are too small."

[See full review](https://www.capterra.com/p/231681/BusyPaws/#Capterra___6875817)

JC

Jonna C.

CEO

> "Busy Paws covers all of our needs — from scheduling and vaccines to contracts and so much more — and the value for the price is..."

[See full review](https://www.capterra.com/p/231681/BusyPaws/#Capterra___6548648)

RD

Rae D.

CEO

> "Many clients unsubscribe from emails, which makes invoicing by email impossible. "

[See full review](https://www.capterra.com/p/231681/BusyPaws/#Capterra___6875817)

RD

Rae D.

CEO

> "Having different subscription options for users makes it even more flexible for a small business."

[See full review](https://www.capterra.com/p/231681/BusyPaws/#Capterra___6875817)

RD

Rae D.

CEO

> "There’s no easy way to add late fees to an existing balance when there's been a payment made but not paid in full."

[See full review](https://www.capterra.com/p/231681/BusyPaws/#Capterra___6875817)

KS

Kimberly S.

Owner and Head Dog Trainer

> "It's equally as fast to put new appointments in my calendar so I can see everything from the calendar app I was already using on my..."

[See full review](https://www.capterra.com/p/231681/BusyPaws/#Capterra___6427784)

MA

Maddi A.

Founder and Certified Dog Trainer

> "However, they recently did an update involving their intake forms & completely broke my intake process."

[See full review](https://www.capterra.com/p/231681/BusyPaws/#Capterra___6854541)

JW

Jen W.

Dog Trainer

> "Payment processing is quick with daily payouts!"

[See full review](https://www.capterra.com/p/231681/BusyPaws/#Capterra___7039304)

AW

Ashley W.

Pet Groomer and Salon Owner

> "The multiple notifications that pop up is a bit excessive but im sure there’s a way to hide them, I just haven’t figured it out yet!"

[See full review](https://www.capterra.com/p/231681/BusyPaws/#Capterra___6767711)

KC

Katrina C.

Owner and Head Trainer

> "BusyPaws is an integral part of our business."

[See full review](https://www.capterra.com/p/231681/BusyPaws/#Capterra___7100501)

AR

Alycia R.

Animal Behaviourist

> "Sometimes there is a bit of a learning curve to new things and also periodically I will notice that attachments are not sending..."

[See full review](https://www.capterra.com/p/231681/BusyPaws/#Capterra___6257507)

RD

Rae D.

CEO

> "The system is straightforward and user-friendly, which is a big plus, and it’s easy to customize with my branding."

[See full review](https://www.capterra.com/p/231681/BusyPaws/#Capterra___6875817)

TB

Tina B.

Owner

> "I have been having issues because it automatically alphabetically everything."

[See full review](https://www.capterra.com/p/231681/BusyPaws/#Capterra___7059291)

AR

Alycia R.

Animal Behaviourist

> "This is especially important for my puppy classes so that people can sign up as soon as their puppy's are ready. "

[See full review](https://www.capterra.com/p/231681/BusyPaws/#Capterra___6257507)

KS

Kimberly S.

Owner and Head Dog Trainer

> "There is no way to choose quantity or dog for add-ons."

[See full review](https://www.capterra.com/p/231681/BusyPaws/#Capterra___6427784)

RD

Rae D.

CEO

> "As a one-person operation, this was a major leap forward in efficiency and organization and my biggest praise of BusyPaws."

[See full review](https://www.capterra.com/p/231681/BusyPaws/#Capterra___6875817)

JS

Jeanne S.

Trainer

> "I don't use all the features because they are not necessary in my business"

[See full review](https://www.capterra.com/p/231681/BusyPaws/#Capterra___6260324)

MW

Mollie W.

Pet Care Provider

> "It allows my customers to have a go to for booking and any questions they have can be answered through emailing my portal or..."

[See full review](https://www.capterra.com/p/231681/BusyPaws/#Capterra___6107883)

CN

Caroline N.

Dog Trainer

> "I find these kind of computer programmes difficult to set up."

[See full review](https://www.capterra.com/p/231681/BusyPaws/#Capterra___6390137)

TH

Tim H.

Co-Owner

> "Ease of setup/admin and allows for great customer interaction along with GREAT customer support with expedited response which is so..."

[See full review](https://www.capterra.com/p/231681/BusyPaws/#Capterra___6613599)

KL

Kaiden L.

CEO Head Trainer

> "The only thing i dislike is that it does not generate any type of virtual meeting link."

[See full review](https://www.capterra.com/p/231681/BusyPaws/#Capterra___6185220)

TS

Tasha S.

Owner, Trainer

> "I appreciate having input on new features, and each enhancement they've made has been a great addition to the system."

[See full review](https://www.capterra.com/p/231681/BusyPaws/#Capterra___7015838)

HP

Heartly P.

Dog Trainer/Groomer

> "I had some difficulty setting vaccine alerts to clients."

[See full review](https://www.capterra.com/p/231681/BusyPaws/#Capterra___4855007)

TS

Tasha S.

Owner, Trainer

> "The interface is user friendly, with the most important integrations taken care of for you."

[See full review](https://www.capterra.com/p/231681/BusyPaws/#Capterra___7015838)

GL

Genevieve L.

Dog trainer

> "The invoice do not balance at zero on paper)"

[See full review](https://www.capterra.com/p/231681/BusyPaws/#Capterra___6127634)

CG

Caz G.

Owner

> "It has a lot of functionality now with the icons and the store."

[See full review](https://www.capterra.com/p/231681/BusyPaws/#Capterra___6545814)

SL

Sabira L.

Trainer

> "hard to set uptransfer of data takes a long time"

[See full review](https://www.capterra.com/p/231681/BusyPaws/#Capterra___5014950)

AR

Alycia R.

Animal Behaviourist

> "I like that I can coordinate and schedule open-enrollment classes. "

[See full review](https://www.capterra.com/p/231681/BusyPaws/#Capterra___6257507)

SM

Shar M.

owner / operator

> "We were told the glitch was something from "our end" (our fault) for multiple clients receiving the same "reminder" for..."

[See full review](https://www.capterra.com/p/231681/BusyPaws/#Capterra___3856050)

CB

Cory B.

Dog Trainer

> "Easy scheduling was my biggest concern, but the fact that clients can sign contracts easily on the website, upload vaccine records,..."

[See full review](https://www.capterra.com/p/231681/BusyPaws/#Capterra___5090610)

SM

Shar M.

owner / operator

> "another email blast went out to our client list of "reminders of services in September and October" for appointments never made."

[See full review](https://www.capterra.com/p/231681/BusyPaws/#Capterra___3856050)

MM

Morgan M.

Dog Trainer and Behavior Coach

> "Busypaws has excellent customer service and a plethora of features that helped me cut down on third party apps to get what I needed..."

[See full review](https://www.capterra.com/p/231681/BusyPaws/#Capterra___5094525)

SM

Shar M.

owner / operator

> "The second time this happened was so frustrating, our key staff member resigned - couldn't handle the stress of dozens of clients..."

[See full review](https://www.capterra.com/p/231681/BusyPaws/#Capterra___3856050)

TB

Tina B.

Owner

> "Good pricing overall and have not had issues with tech support yet."

[See full review](https://www.capterra.com/p/231681/BusyPaws/#Capterra___7059291)

SJ

Selena J.

Dog Trainer

> "It's lacking in the ability to add in photos."

[See full review](https://www.capterra.com/p/231681/BusyPaws/#Capterra___4680555)

JC

Jonna C.

CEO

> "I appreciate their willingness to schedule meetings to troubleshoot any issues, and their staff is incredibly kind and patient."

[See full review](https://www.capterra.com/p/231681/BusyPaws/#Capterra___6548648)

SM

Shar M.

owner / operator

> "We paid the annual subscription of $900+ to find out 2 months in, it will not fit our needs."

[See full review](https://www.capterra.com/p/231681/BusyPaws/#Capterra___3856050)

BF

Brenda F.

Owner

> "The price of this software is very fair for what you get."

[See full review](https://www.capterra.com/p/231681/BusyPaws/#Capterra___7083497)

HW

Hilary W.

Dog Trainer

> "It’s not very easy to use."

[See full review](https://www.capterra.com/p/231681/BusyPaws/#Capterra___6046611)

LR

Linda R.

Owner and Training Manager

> "I am happy I found them early for my business and also early in their start as I have been a proud Busy Paws member since they..."

[See full review](https://www.capterra.com/p/231681/BusyPaws/#Capterra___6380076)

LD

Livia D.

Owner/Lead Trainer

> "It sometimes take a while for the page to load. "

[See full review](https://www.capterra.com/p/231681/BusyPaws/#Capterra___4139621)

SB

Stefania B.

Dog Training and Daycare Operator

> "Overall the customization is great- just a bit complicated but the fact that someone is always ready to jump in to help us or that..."

[See full review](https://www.capterra.com/p/231681/BusyPaws/#Capterra___5094271)

JT

Jennifer T.

owner/trainer

> "There is no way to track courses."

[See full review](https://www.capterra.com/p/231681/BusyPaws/#Capterra___4617520)

CLS

Carissa Lynn S.

Owner

> "It has taken so many mundane processes off my shoulders and give clients to ability to book their own services without texting me."

[See full review](https://www.capterra.com/p/231681/BusyPaws/#Capterra___4835360)

SM

Shar M.

owner / operator

> "Unable to colour code anything. "

[See full review](https://www.capterra.com/p/231681/BusyPaws/#Capterra___3856050)

SB

Stefania B.

Dog Training and Daycare Operator

> "Online client booking has changed everything for us and with the multiple options available can be quite customized for whatever..."

[See full review](https://www.capterra.com/p/231681/BusyPaws/#Capterra___5094271)

SM

Shar M.

owner / operator

> "Their "credits" for payment was very menacing."

[See full review](https://www.capterra.com/p/231681/BusyPaws/#Capterra___3856050)

[View Reviews](https://www.capterra.com/p/231681/BusyPaws/reviews/)

WM

Wade M.

Director

> "The flexibility and breadth of services covered in the one application (boarding, grooming, daycare) makes..."

[See full review](https://www.capterra.com/p/92865/PetLinx/#Capterra___2162742)

CW

Cyndy W.

Owner

> "Customising reports especially for cross table information is difficult to do"

[See full review](https://www.capterra.com/p/92865/PetLinx/#Capterra___3235864)

CW

Cyndy W.

Owner

> "Its easy to use, and fits into our business model."

[See full review](https://www.capterra.com/p/92865/PetLinx/#Capterra___3235864)

RT

Richard T.

Director

> "Little on the expensive side - along with the subscription each year it comes at a cost."

[See full review](https://www.capterra.com/p/92865/PetLinx/#Capterra___2483321)

[View Reviews](https://www.capterra.com/p/92865/PetLinx/reviews/)

## User interface

4.71 (78)

[PetLinx](https://www.capterra.com/p/92865/PetLinx/)

4.53 (94)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

BusyPaws

Top features

45/50

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Animal Database
-   API
-   Appointment Management
-   Automated Scheduling
-   Automatic Backup
-   Availability Management
-   Barcode/Ticket Scanning
-   Booking Management
-   Calendar Management
-   Client Management
-   Client Portal
-   Credit Card Management
-   Credit Card Processing
-   Customer Accounts
-   Customer History
-   Customer Management
-   Customer Service Management
-   Customization
-   Discount Management
-   Document Storage
-   Drag & Drop
-   Electronic Payments
-   Electronic Signature
-   Email Alerts
-   Email Reminders
-   Employee Management
-   Employee Time Clock
-   Event Calendar
-   Facility Scheduling
-   Generative AI
-   Invoice Management
-   Mobile Access
-   Multi-Location
-   Onboarding
-   Online Booking
-   Payment Processing
-   Payroll Management
-   Personalization
-   Pet Birthday Tracking
-   Pet Grooming
-   Photo Management
-   Point of Sale (POS)
-   Receipt Management
-   Records Management
-   Recurring Tasks
-   Reminders

[See all features](https://www.capterra.com/p/231681/BusyPaws/#features)

PetLinx

41/50

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Animal Database
-   API
-   Appointment Management
-   Automated Scheduling
-   Automatic Backup
-   Availability Management
-   Barcode/Ticket Scanning
-   Booking Management
-   Calendar Management
-   Client Management
-   Client Portal
-   Credit Card Management
-   Credit Card Processing
-   Customer Accounts
-   Customer History
-   Customer Management
-   Customer Service Management
-   Customization
-   Discount Management
-   Document Storage
-   Drag & Drop
-   Electronic Payments
-   Electronic Signature
-   Email Alerts
-   Email Reminders
-   Employee Management
-   Employee Time Clock
-   Event Calendar
-   Facility Scheduling
-   Generative AI
-   Invoice Management
-   Mobile Access
-   Multi-Location
-   Onboarding
-   Online Booking
-   Payment Processing
-   Payroll Management
-   Personalization
-   Pet Birthday Tracking
-   Pet Grooming
-   Photo Management
-   Point of Sale (POS)
-   Receipt Management
-   Records Management
-   Recurring Tasks
-   Reminders

[See all features](https://www.capterra.com/p/92865/PetLinx/#features)

### Recognition

No recognitions have been awarded to BusyPaws

No recognitions have been awarded to PetLinx

### Deployment & support

BusyPaws

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

PetLinx

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

BusyPaws

-   By We Are Bar None
-   Located in Canada
-   Founded in

PetLinx

-   By Software Revolutions
-   Located in New Zealand
-   Founded in 2000

## Popular Comparisons

[BusyPaws](https://www.capterra.com/p/231681/BusyPaws/)[4.71 (78)](https://www.capterra.com/p/231681/BusyPaws/reviews/)

vs

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$79/month

Price

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4.5

Features

4.8

4.3

Ease of Use

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[View full comparison](https://www.capterra.com/compare/150536-231681/Pet-Manager-vs-BusyPaws)

[PetLinx](https://www.capterra.com/p/92865/PetLinx/)[4.53 (94)](https://www.capterra.com/p/92865/PetLinx/reviews/)

vs

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$39/month

Price

A$45/month

4.4

Features

4.8

4.2

Ease of Use

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[View full comparison](https://www.capterra.com/compare/92865-150536/PetLinx-vs-Pet-Manager)

[BusyPaws](https://www.capterra.com/p/231681/BusyPaws/)[4.71 (78)](https://www.capterra.com/p/231681/BusyPaws/reviews/)

vs

[Paw Partner](https://www.capterra.com/p/203713/Paw-Partner/)[4.88 (59)](https://www.capterra.com/p/203713/Paw-Partner/reviews/)

$79/month

Price

$44.99/month

4.5

Features

4.7

4.3

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/203713-231681/Paw-Partner-vs-BusyPaws)

[BusyPaws](https://www.capterra.com/p/231681/BusyPaws/)[4.71 (78)](https://www.capterra.com/p/231681/BusyPaws/reviews/)

vs

[RunLoyal](https://www.capterra.com/p/219841/RunLoyal/)[4.81 (27)](https://www.capterra.com/p/219841/RunLoyal/reviews/)

$79/month

Price

$99/month

4.5

Features

4.7

4.3

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/219841-231681/RunLoyal-vs-BusyPaws)

[BusyPaws](https://www.capterra.com/p/231681/BusyPaws/)[4.71 (78)](https://www.capterra.com/p/231681/BusyPaws/reviews/)

vs

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$79/month

Price

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4.5

Features

4.2

4.3

Ease of Use

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[View full comparison](https://www.capterra.com/compare/102808-231681/Kennel-Connection-vs-BusyPaws)

[BusyPaws](https://www.capterra.com/p/231681/BusyPaws/)[4.71 (78)](https://www.capterra.com/p/231681/BusyPaws/reviews/)

vs

[ProPet](https://www.capterra.com/p/150449/ProPet/)[4.65 (103)](https://www.capterra.com/p/150449/ProPet/reviews/)

$79/month

Price

$49.99/month

4.5

Features

4.3

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/150449-231681/ProPet-vs-BusyPaws)

[BusyPaws](https://www.capterra.com/p/231681/BusyPaws/)[4.71 (78)](https://www.capterra.com/p/231681/BusyPaws/reviews/)

vs

[KennelBooker](https://www.capterra.com/p/143168/Kennel-Booker/)[4.64 (76)](https://www.capterra.com/p/143168/Kennel-Booker/reviews/)

$79/month

Price

$94.99/month

4.5

Features

4.4

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/143168-231681/Kennel-Booker-vs-BusyPaws)

[BusyPaws](https://www.capterra.com/p/231681/BusyPaws/)[4.71 (78)](https://www.capterra.com/p/231681/BusyPaws/reviews/)

vs

[Kennel Link](https://www.capterra.com/p/92871/Kennel-Link/)[4.74 (73)](https://www.capterra.com/p/92871/Kennel-Link/reviews/)

$79/month

Price

$50/month

4.5

Features

4.4

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/92871-231681/Kennel-Link-vs-BusyPaws)