ezyVet vs IntraVet: Which is a better fit?

I love that ezyVet is very customizable, easy to navigate, and integrates with tons of third party applications. I love that it's in the cloud and I don't have to deal with servers anymore.

They are very restrictive on who they will actually integrate with, they hold your database hostage. Customer support is awful, most of the ones you talk to is there first day with no training.

If you need help call then they are right there and will guide you. We love growing as a clinic with Ezyvet and highly recommend it.

For a company of almost 300 people who send thousands of reminders per day, it can cause a significant delay. The inability to trend blood values is also disappointing.

I would recommend this as a great option for others moving to the cloud and just recommend that you prepare for a fair amount of work as you would any software transition.

However, my biggest complaint is that I write out an estimate for a client, send it to them (or whatever) and then rely on it for when the service is to be performed.

Ease of use, ease of data back flow through 3rd party integration, easy of changing between Client/Patient/Financial/etc tabs, ease of reporting, ease of use of the records tab, & more.

To me this is double work and frustratingly inefficient.

I like the appointment calendar and ability to color code doctors. I like the interface between the software and Idexx.

I hate that the new version is not out. We have been waiting for 4 years with no satisfactory answer of where it is.

It is easy to use, and there are some great features like the minimum pricing tool, and linking reminders with products and being able to easily enter and delete products.

Intravet is horrible and I wouldn't wish it on my worst enemy. Six months of support calls and numerous problems and no transparency about the problems they are having with the software.

At the time it was the best thing in our market. The interface is straightforward, there is consistency with the upgrades and it's pretty easy to train new staff members on.

The problem would cause blocks to randomly be removed in the calendar thus creating scheduling issues and confusion. We have been blaming ourselves and our staff for the problem for the past 6 months.

The ease of use and search features are great. It was easy to look thru a patient's account for info, RX refills, reminders, etc.

Updates were delayed, eventually stopped. We were unable to upgrade our computers as even going from Windows XP to Windows 7 caused the software to repeatedly crash.