# Compare Covetrus Avimark vs IDEXX Neo 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare IDEXX Neo and Covetrus Avimark based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/92887-145988/AVImark-vs-IDEXX-Neo

---

# IDEXX Neo vs Covetrus Avimark Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

IDEXX NeoCovetrus Avimark2/4 selected

[IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.2 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/)

[Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[4.1 (599)](https://www.capterra.com/p/92887/AVImark/reviews/)

[## IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.2 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/)

Starting Price

$290.00/month

Value-for-Money

4.3

Functionality

3.9

Ease of Use

4.4

Customer Service

4.5

Reviews Sentiment

CD

BL

BL

Based on [117 reviews](#user-reviews)

Positive

99

Neutral

8

Negative

10

[## Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[4.1 (599)](https://www.capterra.com/p/92887/AVImark/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.1

Functionality

4

Ease of Use

4.1

Customer Service

4.2

Reviews Sentiment

AM

Based on [599 reviews](#user-reviews)

Positive

490

Neutral

78

Negative

31

## Send this comparison chart to my inbox

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## Summary

* * *

Features in Veterinary Software

Best performer

30 / 46

Only IDEXX Neo

-   Alerts/Notifications
-   API
-   Calendar Management

24 / 46

Only Covetrus Avimark

-   Accounting
-   Activity Dashboard
-   Electronic Signature

User satisfaction

User satisfaction

4.2

User reviews[117](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/)

Ease of use

4.4

Functionality

3.9

Value for money

4.3

Customer support

4.5

User satisfaction

4.1

User reviews[599](https://www.capterra.com/p/92887/AVImark/reviews/)

Ease of use

4.1

Functionality

4.0

Value for money

4.1

Customer support

4.2

Price starts from

Price starts from

$290Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Independent veterinary practices, mobile clinics, and shelters.

Best for

Veterinary practices of all sizes.

## User reviews

Pros & cons

CD

Carsyn D.

veterinary assistant

> "This software does it all- scheduling, record keeping, invoices, and prescriptions- making it really user friendly for..."

[See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___6001966)

PS

PAMELA S.

Veterinarian and owner

> "I;ve spent hours on the phone with the credit card processing company and despite Idexx telling us we have to contact..."

[See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___6705277)

BL

Bethany L.

Receptionist

> "My overall experience is pretty decent, considering it does have general scheduling ability and patient tracking."

[See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___6773730)

PS

PAMELA S.

Veterinarian and owner

> "WE NEVER GOT ANY INVOICES WITH THE CHARGES BECAUSE THEY WERE IN THE PORTAL WHICH WE NEVER SIGNED UP FOR BECAUSE WE..."

[See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___6705277)

BL

Bethany L.

Receptionist

> "It is quite an affordable program, and it has the ability to schedule appointments easily."

[See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___6773730)

BL

Bethany L.

Receptionist

> "There are also issues with sharing records to other vets or owners. "

[See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___6773730)

CH

Casey H.

Tech

> "I like that everything I need is at my fingertips. If a client calls and asks what medications my cat needs to be on."

[See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___4169857)

MS

Meredith S.

office manager

> "Hard to do large animal clients, inventory is a NIGHTMARE! If you do any inventory on a regular basis - stay away..."

[See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___5037357)

JD

John D.

Veterinarian

> "The e-mail reminders seem to run fine and the lab work is integrated to where it tells the lab station to run a test..."

[See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3089323)

LH

Lisa H.

LVT Instructor

> "For instance, if they forget to complete an item on the anesthesia monitoring form it must be completely restarted. "

[See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___5035692)

SC

Shawn C.

veterinarian-owner

> "Integration with lab and imaging services has been an excellent addition to the practice. "

[See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___4039058)

MS

Meredith S.

office manager

> "The reports are very vague. "

[See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___5037357)

TG

Tammy G.

Practice Manager

> "It has been very easy to train new staff on this program and I like that fact of being able to suggest new ideas in..."

[See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___4515210)

JW

Jennifer W.

Office Manager

> "It's impossible to accurately track A/R as payments are applied back to invoice dates and not the day they are..."

[See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3203155)

HG

Harrison G.

Manager

> "Easy to use."

[See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___5035389)

JP

Jupiter P.

LVT

> "Definitely not as advanced as Cornerstone as far as tracking information inventory, patient, and client wise."

[See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___2959772)

CH

Casey H.

Tech

> "I can easily find the client by their name or phone number."

[See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___4169857)

DM

Daniele M.

Veterinarian/Owner

> "My biggest complaint is that they will not let me type in a date when doing date entry for birthdays vaccine reminders."

[See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___2471219)

CH

Cass H.

Practice Manager

> "The functionality, user friendly and to have the ability to have our labs go right into our patient failes, the..."

[See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___2988636)

GK

Gia K.

Clinic Manager

> "We dislike that some features are often changed that do not necessarily need to be changed."

[See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3202724)

KT

Kalah T.

Practice Manager

> "Neo is easy to use and easy to train with, with a great support team, and you can send in enhancement requests."

[See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___4373369)

CP

Cheryl P.

Office Manager

> "it is not compatible with some of our other software"

[See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3180485)

BO

Becky O.

Veterinary Technician

> "Neo was very easy to use in regard to create medical records, collect payment and the benefit of being directly..."

[See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3566446)

HS

Harmandeep S.

Veterinarian

> "The reminder system leaves a lot to be desired. "

[See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3452924)

LH

Leslie H.

Veterinarian

> "The ease of use and being able to customize everything"

[See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___4038129)

JD

John D.

Veterinarian

> "Now, development has come to a virtual standstill."

[See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3089323)

AD

Ana D.

CVT

> "Very easy to use software."

[See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___4177799)

AP

Anna P.

Owner/veterinarian

> "The conversion from my old software was not perfect. "

[See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___2595035)

[View Reviews](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/)

AM

Ashley M.

Owner Veterinarian

> "I also love that when our internet goes out, I still have access to all of my medical records."

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___7051705)

Dana P.

CVOM

> "We do have some issues with Avimark dropping from our server. "

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___7138442)

KT

Karen T.

Vet Tech

> "Avimark has great features to train your new staff."

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___7053304)

BR

Brittany R.

Practice Manager

> "This makes it difficult to resolve issues while continuing to see patients."

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___6656463)

KH

Katherine H.

Practice Manager

> "All my inventory, patient records, and staff login is easy to use and understand."

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___6502549)

William H.

president

> "they support I believe actually TRIES to sabotage your clinics computers when you call them for support!"

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___6690315)

AM

Ashley M.

Owner Veterinarian

> "Very easy to learn, simple yet functional, extremely customizable."

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___7051705)

CC

Chelsea C.

RVT, Operations Manager

> "Lack of SMS integration, lack of ability to email from Avimark, directly."

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___5020216)

EM

Elizabeth M.

Practice Manager

> "Many integrations to make things easy"

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___6716483)

BF

Brooke F.

LVT

> "support is not great, communication is not great"

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___6700655)

AM

Ashley M.

Owner Veterinarian

> "I think this is the best veterinary software on the market."

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___7051705)

WV

Will V.

Operations Specialist

> "I don't like how when clients can't remember their log on information we often find multiple client / pet information in the system. And it..."

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___4824076)

RD

Renee D.

Veterinary Assistant

> "It was much more user friendly than Cornerstone."

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___6817728)

CC

Chelsea C.

RVT, Operations Manager

> "Lack of online bill pay"

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___5020216)

SH

Stacie H.

Manager of Data Programs

> "Also, AVIMARK includes a general ledger interface that allows your daily revenue to transfer automatically into your accounting software, saving..."

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___3135610)

SD

Stevie D.

Veterinarian

> "Integrating lab work is a headache, and things like inventory and ordering compound medications are harder than they should be."

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___4803236)

MH

Michele H.

Practice Manager

> "We have used Avimark for decades, it meets our daily needs for a busy multi doctor practice. "

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___4732584)

TR

Tatiana R.

Veterinarian

> "However, maybe it was our internet that was the problem"

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___5016040)

YR

Yesenia R.

Assistant Manager

> "The thing i loved about Avimark was how easy it was to navigate."

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___6181921)

DK

Daniel K.

IT Director

> "I keep having intermittent printing related issues that I can't exactly pinpoint the cause. "

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___3783083)

AP

Allison P.

VMA

> "I use this at my vet clinic every day and I would not change it for the world."

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___3872980)

KS

Katei S.

FSR

> "Can be time consuming to set up if you do not use CS"

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___4213284)

AP

Allison P.

VMA

> "Easy for beginners and there are more advanced things you can also do on it."

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___3872980)

AM

Anjenette M.

Hospital Manager

> "I used Impromed prior to Avimark and prefer the reporting, estimate creating (don't like how estimates use a variance vs. +/-, high or low end..."

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2514363)

SW

Selena W.

Hospital Administrator

> "AVImark has helped our veterinary clinic by being able to create reports for statistics, keep in contact with our clients, and have thorough..."

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2525670)

CO

Courtney O.

Practice Manager

> "For example, it will automatically change the area code of the client phone number based on client postal code, however that is not necessary..."

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2897784)

KE

Kelsey E.

Practice Manager

> "I like that there are so many different features that we can use, such as automatically prompting notes for specific line items, or customizing..."

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2546584)

MH

Michele H.

Practice Manager

> "Avimark can be confusing without proper training. "

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___4732584)

KS

Katina S.

Owner

> "There is an incredible number of customizable features, good support, frequent updates, it functions reliably (if you are not updating or..."

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2525606)

TB

Tané B.

Hospital Manager

> "There's a space to enter "spouse" information but you can't have that print on statements/invoices. When we had paper charts the labels were a..."

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2521760)

JE

Jill E.

Office Manager

> "The standard reports are very adequate for reporting daily sales, doctor's revenue reporting, as well as tracking your revenue streams. "

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2525521)

SC

Sarah C.

vet

> "I cannot view my labwork by clicking on the requisition even though I can see the first few lines, it will then disappear, requiring yet an..."

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2447749)

HC

Hannah C.

Practice Manager

> "We utilize the charging aspect and the estimates the most, very useful way to keep all notes and treatment in one place in a patients chart."

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2909514)

SW

Selena W.

Hospital Administrator

> "There are some payment forms that do not transfer out 'clean' into a Quickbooks file, that requires a little work on the back end, like care..."

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2525670)

KS

Katei S.

FSR

> "Super easy to integrate with other things"

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___4213284)

VA

VALERIE A.

OFFICE MANAGER

> "This brings in all the old reminder types that we no longer use and attaches them to every single patient in the system, which we then have to..."

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2926926)

KK

Kim K.

Hospital Manager

> "The worklists are a great tool and help us keep our clinic on track to ensure our clients needs are met in a timely fashion. "

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2898237)

BM

Bobbi M.

Practice Manager

> "It is old - seems like it never changes; not Canadian customer support makes timing hard; not being able to update things while people are using..."

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2897937)

MV

Maxbetter V.

Veterinarian

> "I like how quickly I can navigate between menus and patient screens with the tabs (F2, F3, F4, F5, F6, F8, F10...I'm sure that there are other..."

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2514307)

DT

Diane T.

Practice Mgr

> "Only can store ONE expiration date on drugs, and this yields false expiry dates when we have multiple bottles of meds."

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2897973)

RV

Rusty V.

Practice Manager

> "I love that Avimark integrates with Idexx and we can make requisitions easily. "

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___3010100)

RI

Rebecca I.

Hospital Manager

> "The inventory is difficult to utilize due to many multi-step processes to order and receive items and the idexes have to be frequently rebulit..."

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2906249)

AS

Anne S.

Owner Veterinarian

> "It give us easily readable medical records, easy client transactions and ability to email clients from their medical records."

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2549080)

MAV

Mary Ann V.

Clinic Coordinator

> "Last week I instructed a team member to call for help after she had taken a credit card payment under the wrong account."

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___3021336)

KS

Kaitlin S.

Administrative Assistant

> "Its unbeatable for the census and boarding calendar."

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___3209615)

SH

Sterling H.

Assistant Practice Manager

> "Also, there are some occasional crashes, and if Avimark crashes while we have a Medical Condition Record open, it will glitch the MCR, making it..."

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2901041)

BW

Ben W.

Practice Manager

> "The options that the More Stuff fields give you for collecting and charting data is handy and make for clean looking records."

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2514696)

TT

Theresa T.

Practice Manager

> "Same issues continue - human errors!!"

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___3815775)

KH

Karen H.

Practice Manager

> "Very customizable - if you know what you're doing and take the time, you can make this software do almost anything you want and work in the way..."

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2538066)

TT

Theresa T.

Practice Manager

> "Excellent - don't switch to Cornerstone because it is not worth it!"

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___3815775)

DK

Daniel K.

IT Director

> "It's pretty straightforward in how it works. "

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___3783083)

LK

Lester K.

Practice Manager

> "As the Manager, any functions in regards to reports, making changes to reminders or other details functions leave a undesirable taste in your..."

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2919479)

KP

Kendra P.

Reception

> "Avimark helps us keep our inventory in check"

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___3021194)

MS

Michael S.

Associate Veterinarian

> "Sometimes when you search a client it will not come up if there is a capital letter, I dont understand it but if we just type in the last name..."

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2514091)

AP

Allison P.

VMA

> "I really enjoy it! And the support is awesome!"

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___3872980)

YP

Yadilexis P.

CSR

> "When sending emails, I have to wait a couple seconds for confirmation pop up, if I didnt know on the wait, I would sent multi emails at a time"

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2906695)

BW

Barry W.

Owner

> "Pleased with their software and updates"

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___3810597)

TC

Tammy C.

Office Manager

> "Many times not enough space in inventory and treatment programs to write name of product or test name that has caused us to do some crazy..."

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2514029)

LP

Lisa P.

CVT

> "It’s popular & easy to use."

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___4382864)

KC

KELLY C.

Practice Manager

> "Super frustrating when you need to email a chart to a specialist or another veterinary practice and you need to manually go in and fetch the..."

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2514932)

BW

Ben W.

Practice Manager

> "Ability to search for a service or product by enter parts of it in the description is a handy search feature."

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2514696)

AH

Ashley H.

Hospital Manager

> "It freezes up my system for an hour or two and I cannot operate in the rest of the system while I'm working on billing."

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2906204)

MG

Melissa G.

Clinic Manager

> "Avimark is a very user friendly software that is quite customizable for each practice and additionally for each user within each practice."

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2514043)

RJ

Rachel J.

Administration

> "glitches that are either intermittent, or "coding" limitations and Avimark tech support is unable to find or fix the issue"

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2898045)

HC

Hannah C.

Practice Manager

> "We have a more efficient schedule with Avimark and appreciate the ease of access with charging clients and seeing their invoices."

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2909514)

SL

Stacy L.

DVM

> "We spend $100 to have tech support available & are often treated like we are bothering the technicians when we call - often have to call 4-5..."

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2907617)

JG

Jamie G.

Practice Manager

> "I loved Avimark but we needed to modernize our company to cloud based software."

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2949815)

DD

Dawn D.

Office Manager

> "Honestly I would have to say the thing that we most least like about this software would be not being able to scroll through a number of medical..."

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2897892)

TR

Tracy R.

Hospital Manager/Lead Technician

> "I find the charts read more clearly than their competitor, and I like that each hospital can customize which features they wish to use. "

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2906890)

JJ

Jerry J.

Hospital Manager

> "There are a bunch of little glitches that are never found until they are caught and a global or inventory update is required."

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2538161)

TB

Tammi B.

Operations Manager

> "These employees are all stellar in their respective roles and provide peace of mind that they will be able to assist with all the questions,..."

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2514903)

MG

Melissa G.

Clinic Manager

> "With every update there are some cons, and we have noticed it's not as customizable/changeable in the set reminder department as it used to be."

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2514043)

RI

Rebecca I.

Hospital Manager

> "Avimark allows a very good patient medical history experience and allows us to connect with our clients easily."

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2906249)

VD

Victoria D.

Office Manager

> "The boarding calendar is not user friendly and will change patient data in patient chart if there is a glich."

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2906350)

AH

Aharon H.

Vet Assistant

> "It has so many features for optimizing staff performance and making a days work simpler and paperless."

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2296273)

BW

Ben W.

Practice Manager

> "I am concerned with Avimarks long term survival because of the coding limitations and that Covetrus has other PMS that compete against it."

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2514696)

ES

Erica S.

Client Care Specialist

> "I love that there are shortcuts to different screens using the F keys. When we have issues, the support staff is very informative and quick to..."

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2513928)

AS

Andi S.

Receptionist/ IT Manager

> "Search function is limited and often times, comes back with "No client/patient found" even if they do exist. "

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2906791)

TS

Timothy S.

Co-Owner

> "Meets our needs and Avimark customers service is there for you when you need help with reports or changes beyond the very day norm."

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2906436)

AH

Aharon H.

Vet Assistant

> "Many clinics use different features, which can also complicate matters for people who work at more than one clinic."

[See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2296273)

[View Reviews](https://www.capterra.com/p/92887/AVImark/reviews/)

## User interface

4.21 (117)

[Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)

4.13 (599)

### Features

IDEXX Neo

Top features

30/46

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Scheduling
-   Billing & Invoicing
-   Calendar Management
-   Charting
-   Client Management
-   Communication Management
-   Confirmations/Reminders
-   CRM
-   Customer Database
-   Data Import/Export
-   Document Management
-   Document Storage
-   Electronic Payments
-   Electronic Signature
-   Email Reminders
-   EMR/EHR
-   E-Prescribing
-   Generative AI
-   Historical Reporting
-   Imaging and X-rays
-   Inventory Management
-   Invoice Management
-   Live Chat
-   Medical Billing
-   Patient Intake
-   Patient Portal
-   Patient Records Management
-   Payment Processing
-   Prescription Processing
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   SMS Messaging
-   SOAP notes
-   Status Tracking
-   Task Scheduling
-   Telemedicine
-   Template Management
-   Third-Party Integrations
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/145988/IDEXX-Neo/#features)

Covetrus Avimark

24/46

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Scheduling
-   Billing & Invoicing
-   Calendar Management
-   Charting
-   Client Management
-   Communication Management
-   Confirmations/Reminders
-   CRM
-   Customer Database
-   Data Import/Export
-   Document Management
-   Document Storage
-   Electronic Payments
-   Electronic Signature
-   Email Reminders
-   EMR/EHR
-   E-Prescribing
-   Generative AI
-   Historical Reporting
-   Imaging and X-rays
-   Inventory Management
-   Invoice Management
-   Live Chat
-   Medical Billing
-   Patient Intake
-   Patient Portal
-   Patient Records Management
-   Payment Processing
-   Prescription Processing
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   SMS Messaging
-   SOAP notes
-   Status Tracking
-   Task Scheduling
-   Telemedicine
-   Template Management
-   Third-Party Integrations
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/92887/AVImark/#features)

### Recognition

No recognitions have been awarded to IDEXX Neo

No recognitions have been awarded to Covetrus Avimark

### Deployment & support

IDEXX Neo

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Covetrus Avimark

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

IDEXX Neo

-   By IDEXX
-   Located in United States
-   Founded in 1983

Covetrus Avimark

-   By Covetrus Software Services
-   Located in United States
-   Founded in 1988

## Popular Comparisons

[IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.21 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/)

vs

[DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.62 (284)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/)

$290/month

Price

$116/month

3.9

Features

4.4

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/133166-145988/DaySmart-Vet-vs-IDEXX-Neo)

[Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[4.13 (599)](https://www.capterra.com/p/92887/AVImark/reviews/)

vs

[DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.62 (284)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/)

Contact vendor for pricing

Price

$116/month

4.0

Features

4.4

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/92887-133166/AVImark-vs-DaySmart-Vet)

[IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.21 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/)

vs

[Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.90 (238)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/)

$290/month

Price

Contact vendor for pricing

3.9

Features

4.8

4.4

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/145988-234498/IDEXX-Neo-vs-Instinct-EMR)

[Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[4.13 (599)](https://www.capterra.com/p/92887/AVImark/reviews/)

vs

[Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.90 (238)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.0

Features

4.8

4.1

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/92887-234498/AVImark-vs-Instinct-EMR)

[IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.21 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/)

vs

[Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/)

$290/month

Price

Contact vendor for pricing

3.9

Features

3.6

4.4

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/130107-145988/Covetrus-Pulse-vs-IDEXX-Neo)

[Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[4.13 (599)](https://www.capterra.com/p/92887/AVImark/reviews/)

vs

[Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.0

Features

3.6

4.1

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/92887-130107/AVImark-vs-Covetrus-Pulse)

[IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.21 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/)

vs

[ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.62 (278)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/)

$290/month

Price

$260.5/month

3.9

Features

4.5

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/99977-145988/ezyVet-Cloud-Vet-Software-vs-IDEXX-Neo)

[Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[4.13 (599)](https://www.capterra.com/p/92887/AVImark/reviews/)

vs

[ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.62 (278)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/)

Contact vendor for pricing

Price

$260.5/month

4.0

Features

4.5

4.1

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/92887-99977/AVImark-vs-ezyVet-Cloud-Vet-Software)

[IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.21 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/)

vs

[Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)[4.75 (87)](https://www.capterra.com/p/172485/Shepherd-App/reviews/)

$290/month

Price

$299/month

3.9

Features

4.6

4.4

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/145988-172485/IDEXX-Neo-vs-Shepherd-App)

[Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[4.13 (599)](https://www.capterra.com/p/92887/AVImark/reviews/)

vs

[Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.0

Features

4.3

4.1

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/92887-204324/AVImark-vs-Covetrus-Prescription-Management)

[IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.21 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/)

vs

[Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/)

$290/month

Price

Contact vendor for pricing

3.9

Features

4.3

4.4

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/145988-204324/IDEXX-Neo-vs-Covetrus-Prescription-Management)

[Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[4.13 (599)](https://www.capterra.com/p/92887/AVImark/reviews/)

vs

[Vetstoria](https://www.capterra.com/p/162603/Online-Booking/)[4.79 (119)](https://www.capterra.com/p/162603/Online-Booking/reviews/)

Contact vendor for pricing

Price

$249/month

4.0

Features

4.7

4.1

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/92887-162603/AVImark-vs-Online-Booking)