# Compare Covetrus Avimark vs IDEXX Neo 2026 | Capterra > Unsure of what to choose? Check Capterra to compare IDEXX Neo and Covetrus Avimark based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/92887-145988/AVImark-vs-IDEXX-Neo --- # IDEXX Neo vs Covetrus Avimark Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: IDEXX NeoCovetrus Avimark2/4 selected [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.2 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[4.1 (599)](https://www.capterra.com/p/92887/AVImark/reviews/) [## IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.2 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) Starting Price $290.00/month Value-for-Money 4.3 Functionality 3.9 Ease of Use 4.4 Customer Service 4.5 Reviews Sentiment CD BL BL Based on [117 reviews](#user-reviews) Positive 99 Neutral 8 Negative 10 [## Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[4.1 (599)](https://www.capterra.com/p/92887/AVImark/reviews/) Starting Price Contact vendor Value-for-Money 4.1 Functionality 4 Ease of Use 4.1 Customer Service 4.2 Reviews Sentiment Based on [599 reviews](#user-reviews) Positive 490 Neutral 78 Negative 31 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Features in Veterinary Software Best performer 30 / 46 Only IDEXX Neo - Alerts/Notifications - API - Calendar Management 24 / 46 Only Covetrus Avimark - Accounting - Activity Dashboard - Electronic Signature User satisfaction User satisfaction 4.2 User reviews[117](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) Ease of use 4.4 Functionality 3.9 Value for money 4.3 Customer support 4.5 User satisfaction 4.1 User reviews[599](https://www.capterra.com/p/92887/AVImark/reviews/) Ease of use 4.1 Functionality 4.0 Value for money 4.1 Customer support 4.2 Price starts from Price starts from $290Flat Rate, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Independent veterinary practices, mobile clinics, and shelters. Best for Veterinary practices of all sizes. ## User reviews Pros & cons CD Carsyn D. veterinary assistant > "This software does it all- scheduling, record keeping, invoices, and prescriptions- making it really user friendly for..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___6001966) PS PAMELA S. Veterinarian and owner > "I;ve spent hours on the phone with the credit card processing company and despite Idexx telling us we have to contact..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___6705277) BL Bethany L. Receptionist > "My overall experience is pretty decent, considering it does have general scheduling ability and patient tracking." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___6773730) PS PAMELA S. Veterinarian and owner > "WE NEVER GOT ANY INVOICES WITH THE CHARGES BECAUSE THEY WERE IN THE PORTAL WHICH WE NEVER SIGNED UP FOR BECAUSE WE..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___6705277) BL Bethany L. Receptionist > "It is quite an affordable program, and it has the ability to schedule appointments easily." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___6773730) BL Bethany L. Receptionist > "There are also issues with sharing records to other vets or owners. " [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___6773730) BO Becky O. Veterinary Technician > "Neo was very easy to use in regard to create medical records, collect payment and the benefit of being directly..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3566446) MS Meredith S. office manager > "Hard to do large animal clients, inventory is a NIGHTMARE! If you do any inventory on a regular basis - stay away..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___5037357) CH Casey H. Tech > "I like that everything I need is at my fingertips. If a client calls and asks what medications my cat needs to be on." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___4169857) LH Lisa H. LVT Instructor > "For instance, if they forget to complete an item on the anesthesia monitoring form it must be completely restarted. " [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___5035692) JD John D. Veterinarian > "The e-mail reminders seem to run fine and the lab work is integrated to where it tells the lab station to run a test..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3089323) MS Meredith S. office manager > "The reports are very vague. " [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___5037357) SC Shawn C. veterinarian-owner > "Integration with lab and imaging services has been an excellent addition to the practice. " [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___4039058) JW Jennifer W. Office Manager > "It's impossible to accurately track A/R as payments are applied back to invoice dates and not the day they are..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3203155) TG Tammy G. Practice Manager > "It has been very easy to train new staff on this program and I like that fact of being able to suggest new ideas in..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___4515210) JP Jupiter P. LVT > "Definitely not as advanced as Cornerstone as far as tracking information inventory, patient, and client wise." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___2959772) HG Harrison G. Manager > "Easy to use." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___5035389) DM Daniele M. Veterinarian/Owner > "My biggest complaint is that they will not let me type in a date when doing date entry for birthdays vaccine reminders." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___2471219) CH Casey H. Tech > "I can easily find the client by their name or phone number." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___4169857) GK Gia K. Clinic Manager > "We dislike that some features are often changed that do not necessarily need to be changed." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3202724) CH Cass H. Practice Manager > "The functionality, user friendly and to have the ability to have our labs go right into our patient failes, the..." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___2988636) CP Cheryl P. Office Manager > "it is not compatible with some of our other software" [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3180485) KT Kalah T. Practice Manager > "Neo is easy to use and easy to train with, with a great support team, and you can send in enhancement requests." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___4373369) HS Harmandeep S. Veterinarian > "The reminder system leaves a lot to be desired. " [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3452924) NB Nicole B. Practice Manager > "It's a clean looking schedule. " [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3541559) JD John D. Veterinarian > "Now, development has come to a virtual standstill." [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___3089323) LH Leslie H. Veterinarian > "The ease of use and being able to customize everything" [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___4038129) AP Anna P. Owner/veterinarian > "The conversion from my old software was not perfect. " [See full review](https://www.capterra.com/p/145988/IDEXX-Neo/#Capterra___2595035) [View Reviews](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) AM Ashley M. Owner Veterinarian > "I also love that when our internet goes out, I still have access to all of my medical records." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___7051705) Dana P. CVOM > "We do have some issues with Avimark dropping from our server. " [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___7138442) KT Karen T. Vet Tech > "Avimark has great features to train your new staff." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___7053304) BR Brittany R. Practice Manager > "This makes it difficult to resolve issues while continuing to see patients." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___6656463) AM Ashley M. Owner Veterinarian > "Very easy to learn, simple yet functional, extremely customizable." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___7051705) WV Will V. Operations Specialist > "I don't like how when clients can't remember their log on information we often find multiple client / pet information in the system. And it..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___4824076) AM Ashley M. Owner Veterinarian > "I think this is the best veterinary software on the market." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___7051705) William H. president > "they support I believe actually TRIES to sabotage your clinics computers when you call them for support!" [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___6690315) KH Katherine H. Practice Manager > "All my inventory, patient records, and staff login is easy to use and understand." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___6502549) CC Chelsea C. RVT, Operations Manager > "Lack of SMS integration, lack of ability to email from Avimark, directly." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___5020216) EM Elizabeth M. Practice Manager > "Many integrations to make things easy" [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___6716483) BF Brooke F. LVT > "support is not great, communication is not great" [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___6700655) RD Renee D. Veterinary Assistant > "It was much more user friendly than Cornerstone." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___6817728) CC Chelsea C. RVT, Operations Manager > "Lack of online bill pay" [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___5020216) SH Stacie H. Manager of Data Programs > "Also, AVIMARK includes a general ledger interface that allows your daily revenue to transfer automatically into your accounting software,..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___3135610) SD Stevie D. Veterinarian > "Integrating lab work is a headache, and things like inventory and ordering compound medications are harder than they should be." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___4803236) HC Hannah C. Practice Manager > "We utilize the charging aspect and the estimates the most, very useful way to keep all notes and treatment in one place in a patients chart." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2909514) CO Courtney O. Practice Manager > "For example, it will automatically change the area code of the client phone number based on client postal code, however that is not necessary..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2897784) KK Kim K. Hospital Manager > "The worklists are a great tool and help us keep our clinic on track to ensure our clients needs are met in a timely fashion. " [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2898237) TR Tatiana R. Veterinarian > "However, maybe it was our internet that was the problem" [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___5016040) MH Michele H. Practice Manager > "We have used Avimark for decades, it meets our daily needs for a busy multi doctor practice. " [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___4732584) DK Daniel K. IT Director > "I keep having intermittent printing related issues that I can't exactly pinpoint the cause. " [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___3783083) YR Yesenia R. Assistant Manager > "The thing i loved about Avimark was how easy it was to navigate." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___6181921) VA VALERIE A. OFFICE MANAGER > "This brings in all the old reminder types that we no longer use and attaches them to every single patient in the system, which we then have to..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2926926) AP Allison P. VMA > "I use this at my vet clinic every day and I would not change it for the world." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___3872980) BM Bobbi M. Practice Manager > "It is old - seems like it never changes; not Canadian customer support makes timing hard; not being able to update things while people are..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2897937) HC Hannah C. Practice Manager > "We have a more efficient schedule with Avimark and appreciate the ease of access with charging clients and seeing their invoices." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2909514) DT Diane T. Practice Mgr > "Only can store ONE expiration date on drugs, and this yields false expiry dates when we have multiple bottles of meds." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2897973) TR Tracy R. Hospital Manager/Lead Technician > "I find the charts read more clearly than their competitor, and I like that each hospital can customize which features they wish to use. " [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2906890) RI Rebecca I. Hospital Manager > "The inventory is difficult to utilize due to many multi-step processes to order and receive items and the idexes have to be frequently rebulit..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2906249) RI Rebecca I. Hospital Manager > "Avimark allows a very good patient medical history experience and allows us to connect with our clients easily." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2906249) SH Sterling H. Assistant Practice Manager > "Also, there are some occasional crashes, and if Avimark crashes while we have a Medical Condition Record open, it will glitch the MCR, making..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2901041) TS Timothy S. Co-Owner > "Meets our needs and Avimark customers service is there for you when you need help with reports or changes beyond the very day norm." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2906436) LK Lester K. Practice Manager > "As the Manager, any functions in regards to reports, making changes to reminders or other details functions leave a undesirable taste in your..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2919479) ML Monica L. Practice Manager > "The inventory features are easy to use and we love the client messaging features as well as the Axis-Q features that automatically link our lab..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2898593) YP Yadilexis P. CSR > "When sending emails, I have to wait a couple seconds for confirmation pop up, if I didnt know on the wait, I would sent multi emails at a time" [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2906695) CM Crystal M. Vet admin assistant > "It has regular updates and many different aspects which are helpful in day to day needs of a veterinary practice. " [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2913528) AH Ashley H. Hospital Manager > "It freezes up my system for an hour or two and I cannot operate in the rest of the system while I'm working on billing." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2906204) AP Allison P. VMA > "Easy for beginners and there are more advanced things you can also do on it." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___3872980) RJ Rachel J. Administration > "glitches that are either intermittent, or "coding" limitations and Avimark tech support is unable to find or fix the issue" [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2898045) DD Dawn D. Office Manager > "We love the fact that we can alter AVImark to suit our needs ie tasks, medical records ect." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2897892) SL Stacy L. DVM > "We spend $100 to have tech support available & are often treated like we are bothering the technicians when we call - often have to call 4-5..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2907617) DB David B. IT Support > "The software does allow for lab integration, employee time clock functionality, and calendar/scheduling, in addition to many other handy..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2210570) KS Katei S. FSR > "Can be time consuming to set up if you do not use CS" [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___4213284) LM Laura M. Practice Manager > "Avimark has an ease of use for many different areas including the client and patient files, appointment schedule, and accounts." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2900983) DD Dawn D. Office Manager > "Honestly I would have to say the thing that we most least like about this software would be not being able to scroll through a number of..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2897892) AS Allyson S. RVT > "I really like the use of the schedule, its super user friendly and I'm able to book/reschedule/and cancel appointments with no difficulty" [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2898550) VD Victoria D. Office Manager > "The boarding calendar is not user friendly and will change patient data in patient chart if there is a glich." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2906350) SW Selena W. Hospital Administrator > "AVImark has helped our veterinary clinic by being able to create reports for statistics, keep in contact with our clients, and have thorough..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2525670) AS Andi S. Receptionist/ IT Manager > "Search function is limited and often times, comes back with "No client/patient found" even if they do exist. " [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2906791) PH Pamela H. Practice Manager > "Integration with other modules and apps is fairly easy and allows us to import and export information as needed." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2906768) DL Deidre L. Office manager > "We're a busy multi DVM practice and waiting 120 seconds for a client's charges to post to their account is not helpful at all." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2898387) LH Linda H. Co-Owner and Office Manager > "It frees up staff time and encourages clients to reschedule and avoid no show fees." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2924407) SD Sunita D. Veterinarian > "It is not well designed and there are numerous glitches with trying to get it to be as robust a program as we need. " [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2897898) CR Casey R. CSS Manager > "The items that are most liked about this software is where you can easily see the charge line items and search for items that have been added..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2196681) AM Anjenette M. Hospital Manager > "I used Impromed prior to Avimark and prefer the reporting, estimate creating (don't like how estimates use a variance vs. +/-, high or low end..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2514363) KE Kelsey E. Practice Manager > "I like that there are so many different features that we can use, such as automatically prompting notes for specific line items, or customizing..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2546584) MH Michele H. Practice Manager > "Avimark can be confusing without proper training. " [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___4732584) KS Katina S. Owner > "There is an incredible number of customizable features, good support, frequent updates, it functions reliably (if you are not updating or..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2525606) DB David B. IT Support > "Although their SideKick feature does allow for the use of off-site (laptops) to review/input new patient data, the process requried to sync the..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2210570) JE Jill E. Office Manager > "The standard reports are very adequate for reporting daily sales, doctor's revenue reporting, as well as tracking your revenue streams. " [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2525521) JG Jeff G. Owner/Veterinarian > "Poor customer service, issues with returning phone calls and extremely long wait times." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2897915) JC JUDITH C. Lead Client Services Representative > "Some of the best things I use are the shortcut keys (F2 Refill, F4 Remove, etc.), however the very best feature of Avimark is the Customer..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2200756) TD Terry D. Office Manager > "You no longer are able to go back a full year to be able to print histories for clients. " [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2906458) VR Verified Reviewer Computer specialist/CSR > "All the information you need is in front of you - client, pet, reminders. And it is easy to make it do some really cool things, such as..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2214320) SB Sonja B. Communications > "Continuous problems that require index rebuilds, however, the rebuilds do not fix the problems. " [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2898053) JS Jamie S. Business Administrator > "Avimark has many fine qualities, and many built-in features that make it a very detailed program." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2900346) LLT Laura Lee T. Practice Manager > "The inventory reports are sometimes not accurate and we wonder if it is more human error or a flaw with software." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2897803) TR Tracy R. Hospital Manager/Lead Technician > "We appreciate this flexibility as some patients require several staff members to be active participants at once." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2906890) ML Monica L. Practice Manager > "There are times that we have found the printing a bit glitchy but that may be our connection and not the software" [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2898593) NF Nancy F. practice manager > "I like that we can input our bloodwork results easily, medical conditions for paperless records and multiple options for different types of..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2205049) VR Verified Reviewer practice manager > "AviMark's customer reports are absolute nonsense and their chat function for support is horrendous. " [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2906169) VA VALERIE A. OFFICE MANAGER > "We scan in or download documents and are able to attach them with ease. " [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2926926) KO Katlin O. RVT > "The only annoying thing is when reading a long note in profile, you can't read it all without opening it up. " [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2919335) VA VALERIE A. OFFICE MANAGER > "The different file tabs and the search box make it easy to find what you need immediately." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2926926) LW Lori W. Practice Manager > "We have the 2012 version and it is less efficient for things like Dr commission reports etc." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2906674) KS Katei S. FSR > "Super easy to integrate with other things" [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___4213284) SH Stephenie H. Owner Veterinarian > "The ongoing monthly expense of customer support, when I now only work 4 months a year and probably use support 2x/year!" [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2913192) AH Amy H. CVT, Head Technician > "Patient processing/invoicing was easy to use" [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___3591217) TM Teri M. Office Manager > "Also, if medical history is accidently posted there is no way to "Un-post" it." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2898132) [View Reviews](https://www.capterra.com/p/92887/AVImark/reviews/) ## User interface 4.21 (117) [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) 4.13 (599) ### Features IDEXX Neo Top features 30/46 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Scheduling - Billing & Invoicing - Calendar Management - Charting - Client Management - Communication Management - Confirmations/Reminders - CRM - Customer Database - Data Import/Export - Document Management - Document Storage - Electronic Payments - Electronic Signature - Email Reminders - EMR/EHR - E-Prescribing - Generative AI - Historical Reporting - Imaging and X-rays - Inventory Management - Invoice Management - Live Chat - Medical Billing - Patient Intake - Patient Portal - Patient Records Management - Payment Processing - Prescription Processing - Reminders - Reporting & Statistics - Self Service Portal - SMS Messaging - SOAP notes - Status Tracking - Task Scheduling - Telemedicine - Template Management - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/145988/IDEXX-Neo/#features) Covetrus Avimark 24/46 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Scheduling - Billing & Invoicing - Calendar Management - Charting - Client Management - Communication Management - Confirmations/Reminders - CRM - Customer Database - Data Import/Export - Document Management - Document Storage - Electronic Payments - Electronic Signature - Email Reminders - EMR/EHR - E-Prescribing - Generative AI - Historical Reporting - Imaging and X-rays - Inventory Management - Invoice Management - Live Chat - Medical Billing - Patient Intake - Patient Portal - Patient Records Management - Payment Processing - Prescription Processing - Reminders - Reporting & Statistics - Self Service Portal - SMS Messaging - SOAP notes - Status Tracking - Task Scheduling - Telemedicine - Template Management - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/92887/AVImark/#features) ### Recognition No recognitions have been awarded to IDEXX Neo No recognitions have been awarded to Covetrus Avimark ### Deployment & support IDEXX Neo Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Covetrus Avimark Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details IDEXX Neo - By IDEXX - Located in United States - Founded in 1983 Covetrus Avimark - By Covetrus Software Services - Located in United States - Founded in 1988 ## Popular Comparisons [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.21 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) vs [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.61 (283)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) $290/month Price $116/month 3.9 Features 4.4 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/133166-145988/DaySmart-Vet-vs-IDEXX-Neo) [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[4.13 (599)](https://www.capterra.com/p/92887/AVImark/reviews/) vs [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.61 (283)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) Contact vendor for pricing Price $116/month 4.0 Features 4.4 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/92887-133166/AVImark-vs-DaySmart-Vet) [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.21 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) vs [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.91 (234)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) $290/month Price Contact vendor for pricing 3.9 Features 4.8 4.4 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/145988-234498/IDEXX-Neo-vs-Instinct-EMR) [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[4.13 (599)](https://www.capterra.com/p/92887/AVImark/reviews/) vs [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.91 (234)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.0 Features 4.8 4.1 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/92887-234498/AVImark-vs-Instinct-EMR) [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.21 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) vs [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) $290/month Price Contact vendor for pricing 3.9 Features 3.6 4.4 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/130107-145988/Covetrus-Pulse-vs-IDEXX-Neo) [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[4.13 (599)](https://www.capterra.com/p/92887/AVImark/reviews/) vs [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.0 Features 3.6 4.1 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/92887-130107/AVImark-vs-Covetrus-Pulse) [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.21 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) vs [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.64 (276)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) $290/month Price $260.5/month 3.9 Features 4.5 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/99977-145988/ezyVet-Cloud-Vet-Software-vs-IDEXX-Neo) [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[4.13 (599)](https://www.capterra.com/p/92887/AVImark/reviews/) vs [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.64 (276)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) Contact vendor for pricing Price $260.5/month 4.0 Features 4.5 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/92887-99977/AVImark-vs-ezyVet-Cloud-Vet-Software) [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.21 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) vs [Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)[4.75 (87)](https://www.capterra.com/p/172485/Shepherd-App/reviews/) $290/month Price $299/month 3.9 Features 4.6 4.4 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/145988-172485/IDEXX-Neo-vs-Shepherd-App) [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[4.13 (599)](https://www.capterra.com/p/92887/AVImark/reviews/) vs [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.0 Features 4.3 4.1 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/92887-204324/AVImark-vs-Covetrus-Prescription-Management) [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[4.21 (117)](https://www.capterra.com/p/145988/IDEXX-Neo/reviews/) vs [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) $290/month Price Contact vendor for pricing 3.9 Features 4.3 4.4 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/145988-204324/IDEXX-Neo-vs-Covetrus-Prescription-Management) [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[4.13 (599)](https://www.capterra.com/p/92887/AVImark/reviews/) vs [Vetstoria](https://www.capterra.com/p/162603/Online-Booking/)[4.79 (119)](https://www.capterra.com/p/162603/Online-Booking/reviews/) Contact vendor for pricing Price $249/month 4.0 Features 4.7 4.1 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/92887-162603/AVImark-vs-Online-Booking)