# Compare Covetrus Avimark vs PetDesk 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Covetrus Avimark and PetDesk based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/92887-166086/AVImark-vs-PetDesk --- # Covetrus Avimark vs PetDesk Features and Cost Comparison Last updated June 3rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Covetrus AvimarkPetDesk2/4 selected [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[4.1 (599)](https://www.capterra.com/p/92887/AVImark/reviews/) [PetDesk](https://www.capterra.com/p/166086/PetDesk/)[4.6 (183)](https://www.capterra.com/p/166086/PetDesk/reviews/) [## Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[4.1 (599)](https://www.capterra.com/p/92887/AVImark/reviews/) Starting Price Contact vendor Value-for-Money 4.1 Functionality 4 Ease of Use 4.1 Customer Service 4.2 Reviews Sentiment AM Based on [599 reviews](#user-reviews) Positive 490 Neutral 78 Negative 31 [## PetDesk](https://www.capterra.com/p/166086/PetDesk/)[4.6 (183)](https://www.capterra.com/p/166086/PetDesk/reviews/) Starting Price $249.00/month Value-for-Money 4.6 Functionality 4.5 Ease of Use 4.7 Customer Service 4.7 Reviews Sentiment DP Based on [183 reviews](#user-reviews) Positive 175 Neutral 5 Negative 3 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Digitail 4.7 (97) * * * Starting Price $289.00 Per User,Per Month Free Trial Free Version * * * User rating 94% of reviewers rated it above 4 stars * * * ### ezyVet 4.6 (278) * * * Starting Price $260.50 Per User,Per Month Free Trial Free Version * * * User rating 95% of reviewers rated it above 4 stars * * * Highest Rated ### Shepherd 4.7 (87) * * * Starting Price $299.00 Other,Per Month Free Trial Free Version * * * User rating 99% of reviewers rated it above 4 stars * * * ### Instinct Science 4.9 (238) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 99% of reviewers rated it above 4 stars * * * ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Features in Veterinary Software Best performer 24 / 46 Only Covetrus Avimark - Accounting - Billing & Invoicing - Charting 16 / 46 Only PetDesk - Calendar Management - Client Management - Self Service Portal User satisfaction User satisfaction 4.1 User reviews[599](https://www.capterra.com/p/92887/AVImark/reviews/) Ease of use 4.1 Functionality 4.0 Value for money 4.1 Customer support 4.2 User satisfaction 4.6 User reviews[183](https://www.capterra.com/p/166086/PetDesk/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.6 Customer support 4.7 Price starts from Price starts from \-- - Free version - Free trial Price starts from $249Per Month - Free version - Free trial Best for Best for Veterinary practices of all sizes. Best for PetDesk combines the industry's most user-friendly client engagement tools with the highest-rated pet parent app to simplify veterinary clinic’s operations while strengthening client relationships. ## User reviews Pros & cons AM Ashley M. Owner Veterinarian > "I also love that when our internet goes out, I still have access to all of my medical records." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___7051705) Dana P. CVOM > "We do have some issues with Avimark dropping from our server. " [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___7138442) KT Karen T. Vet Tech > "Avimark has great features to train your new staff." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___7053304) BR Brittany R. Practice Manager > "This makes it difficult to resolve issues while continuing to see patients." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___6656463) KH Katherine H. Practice Manager > "All my inventory, patient records, and staff login is easy to use and understand." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___6502549) William H. president > "they support I believe actually TRIES to sabotage your clinics computers when you call them for support!" [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___6690315) AM Ashley M. Owner Veterinarian > "Very easy to learn, simple yet functional, extremely customizable." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___7051705) CC Chelsea C. RVT, Operations Manager > "Lack of SMS integration, lack of ability to email from Avimark, directly." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___5020216) EM Elizabeth M. Practice Manager > "Many integrations to make things easy" [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___6716483) BF Brooke F. LVT > "support is not great, communication is not great" [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___6700655) AM Ashley M. Owner Veterinarian > "I think this is the best veterinary software on the market." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___7051705) WV Will V. Operations Specialist > "I don't like how when clients can't remember their log on information we often find multiple client / pet information in the system. And it..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___4824076) RD Renee D. Veterinary Assistant > "It was much more user friendly than Cornerstone." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___6817728) CC Chelsea C. RVT, Operations Manager > "Lack of online bill pay" [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___5020216) SH Stacie H. Manager of Data Programs > "Also, AVIMARK includes a general ledger interface that allows your daily revenue to transfer automatically into your accounting software, saving..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___3135610) SD Stevie D. Veterinarian > "Integrating lab work is a headache, and things like inventory and ordering compound medications are harder than they should be." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___4803236) MH Michele H. Practice Manager > "We have used Avimark for decades, it meets our daily needs for a busy multi doctor practice. " [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___4732584) TR Tatiana R. Veterinarian > "However, maybe it was our internet that was the problem" [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___5016040) YR Yesenia R. Assistant Manager > "The thing i loved about Avimark was how easy it was to navigate." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___6181921) DK Daniel K. IT Director > "I keep having intermittent printing related issues that I can't exactly pinpoint the cause. " [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___3783083) AP Allison P. VMA > "I use this at my vet clinic every day and I would not change it for the world." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___3872980) KS Katei S. FSR > "Can be time consuming to set up if you do not use CS" [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___4213284) AP Allison P. VMA > "Easy for beginners and there are more advanced things you can also do on it." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___3872980) AM Anjenette M. Hospital Manager > "I used Impromed prior to Avimark and prefer the reporting, estimate creating (don't like how estimates use a variance vs. +/-, high or low end..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2514363) SW Selena W. Hospital Administrator > "AVImark has helped our veterinary clinic by being able to create reports for statistics, keep in contact with our clients, and have thorough..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2525670) CO Courtney O. Practice Manager > "For example, it will automatically change the area code of the client phone number based on client postal code, however that is not necessary..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2897784) KE Kelsey E. Practice Manager > "I like that there are so many different features that we can use, such as automatically prompting notes for specific line items, or customizing..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2546584) MH Michele H. Practice Manager > "Avimark can be confusing without proper training. " [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___4732584) KS Katina S. Owner > "There is an incredible number of customizable features, good support, frequent updates, it functions reliably (if you are not updating or..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2525606) TB Tané B. Hospital Manager > "There's a space to enter "spouse" information but you can't have that print on statements/invoices. When we had paper charts the labels were a..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2521760) JE Jill E. Office Manager > "The standard reports are very adequate for reporting daily sales, doctor's revenue reporting, as well as tracking your revenue streams. " [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2525521) SC Sarah C. vet > "I cannot view my labwork by clicking on the requisition even though I can see the first few lines, it will then disappear, requiring yet an..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2447749) HC Hannah C. Practice Manager > "We utilize the charging aspect and the estimates the most, very useful way to keep all notes and treatment in one place in a patients chart." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2909514) SW Selena W. Hospital Administrator > "There are some payment forms that do not transfer out 'clean' into a Quickbooks file, that requires a little work on the back end, like care..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2525670) KS Katei S. FSR > "Super easy to integrate with other things" [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___4213284) VA VALERIE A. OFFICE MANAGER > "This brings in all the old reminder types that we no longer use and attaches them to every single patient in the system, which we then have to..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2926926) KK Kim K. Hospital Manager > "The worklists are a great tool and help us keep our clinic on track to ensure our clients needs are met in a timely fashion. " [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2898237) BM Bobbi M. Practice Manager > "It is old - seems like it never changes; not Canadian customer support makes timing hard; not being able to update things while people are using..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2897937) MV Maxbetter V. Veterinarian > "I like how quickly I can navigate between menus and patient screens with the tabs (F2, F3, F4, F5, F6, F8, F10...I'm sure that there are other..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2514307) DT Diane T. Practice Mgr > "Only can store ONE expiration date on drugs, and this yields false expiry dates when we have multiple bottles of meds." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2897973) RV Rusty V. Practice Manager > "I love that Avimark integrates with Idexx and we can make requisitions easily. " [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___3010100) RI Rebecca I. Hospital Manager > "The inventory is difficult to utilize due to many multi-step processes to order and receive items and the idexes have to be frequently rebulit..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2906249) AS Anne S. Owner Veterinarian > "It give us easily readable medical records, easy client transactions and ability to email clients from their medical records." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2549080) MAV Mary Ann V. Clinic Coordinator > "Last week I instructed a team member to call for help after she had taken a credit card payment under the wrong account." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___3021336) KS Kaitlin S. Administrative Assistant > "Its unbeatable for the census and boarding calendar." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___3209615) SH Sterling H. Assistant Practice Manager > "Also, there are some occasional crashes, and if Avimark crashes while we have a Medical Condition Record open, it will glitch the MCR, making it..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2901041) BW Ben W. Practice Manager > "The options that the More Stuff fields give you for collecting and charting data is handy and make for clean looking records." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2514696) TT Theresa T. Practice Manager > "Same issues continue - human errors!!" [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___3815775) KH Karen H. Practice Manager > "Very customizable - if you know what you're doing and take the time, you can make this software do almost anything you want and work in the way..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2538066) TT Theresa T. Practice Manager > "Excellent - don't switch to Cornerstone because it is not worth it!" [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___3815775) DK Daniel K. IT Director > "It's pretty straightforward in how it works. " [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___3783083) LK Lester K. Practice Manager > "As the Manager, any functions in regards to reports, making changes to reminders or other details functions leave a undesirable taste in your..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2919479) KP Kendra P. Reception > "Avimark helps us keep our inventory in check" [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___3021194) MS Michael S. Associate Veterinarian > "Sometimes when you search a client it will not come up if there is a capital letter, I dont understand it but if we just type in the last name..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2514091) AP Allison P. VMA > "I really enjoy it! And the support is awesome!" [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___3872980) YP Yadilexis P. CSR > "When sending emails, I have to wait a couple seconds for confirmation pop up, if I didnt know on the wait, I would sent multi emails at a time" [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2906695) BW Barry W. Owner > "Pleased with their software and updates" [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___3810597) TC Tammy C. Office Manager > "Many times not enough space in inventory and treatment programs to write name of product or test name that has caused us to do some crazy..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2514029) LP Lisa P. CVT > "It’s popular & easy to use." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___4382864) KC KELLY C. Practice Manager > "Super frustrating when you need to email a chart to a specialist or another veterinary practice and you need to manually go in and fetch the..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2514932) BW Ben W. Practice Manager > "Ability to search for a service or product by enter parts of it in the description is a handy search feature." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2514696) AH Ashley H. Hospital Manager > "It freezes up my system for an hour or two and I cannot operate in the rest of the system while I'm working on billing." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2906204) MG Melissa G. Clinic Manager > "Avimark is a very user friendly software that is quite customizable for each practice and additionally for each user within each practice." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2514043) RJ Rachel J. Administration > "glitches that are either intermittent, or "coding" limitations and Avimark tech support is unable to find or fix the issue" [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2898045) HC Hannah C. Practice Manager > "We have a more efficient schedule with Avimark and appreciate the ease of access with charging clients and seeing their invoices." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2909514) SL Stacy L. DVM > "We spend $100 to have tech support available & are often treated like we are bothering the technicians when we call - often have to call 4-5..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2907617) JG Jamie G. Practice Manager > "I loved Avimark but we needed to modernize our company to cloud based software." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2949815) DD Dawn D. Office Manager > "Honestly I would have to say the thing that we most least like about this software would be not being able to scroll through a number of medical..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2897892) TR Tracy R. Hospital Manager/Lead Technician > "I find the charts read more clearly than their competitor, and I like that each hospital can customize which features they wish to use. " [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2906890) JJ Jerry J. Hospital Manager > "There are a bunch of little glitches that are never found until they are caught and a global or inventory update is required." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2538161) TB Tammi B. Operations Manager > "These employees are all stellar in their respective roles and provide peace of mind that they will be able to assist with all the questions,..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2514903) MG Melissa G. Clinic Manager > "With every update there are some cons, and we have noticed it's not as customizable/changeable in the set reminder department as it used to be." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2514043) RI Rebecca I. Hospital Manager > "Avimark allows a very good patient medical history experience and allows us to connect with our clients easily." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2906249) VD Victoria D. Office Manager > "The boarding calendar is not user friendly and will change patient data in patient chart if there is a glich." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2906350) AH Aharon H. Vet Assistant > "It has so many features for optimizing staff performance and making a days work simpler and paperless." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2296273) BW Ben W. Practice Manager > "I am concerned with Avimarks long term survival because of the coding limitations and that Covetrus has other PMS that compete against it." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2514696) ES Erica S. Client Care Specialist > "I love that there are shortcuts to different screens using the F keys. When we have issues, the support staff is very informative and quick to..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2513928) AS Andi S. Receptionist/ IT Manager > "Search function is limited and often times, comes back with "No client/patient found" even if they do exist. " [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2906791) TS Timothy S. Co-Owner > "Meets our needs and Avimark customers service is there for you when you need help with reports or changes beyond the very day norm." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2906436) AH Aharon H. Vet Assistant > "Many clinics use different features, which can also complicate matters for people who work at more than one clinic." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2296273) [View Reviews](https://www.capterra.com/p/92887/AVImark/reviews/) Dana P. CVOM > "The best ones being automatic reminders for appointments the ability to request medications and appointments online...." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___7138419) AP August P. Veterinary Technician > "Loading times can occasionally be slow, especially during busy hours, and some features require too many clicks to..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___7096392) AP August P. Veterinary Technician > "It has improved communication, decreased no-shows, and saved our staff valuable time so we can focus more on patient..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___7096392) SM Samantha M. Hospital Manager > "Text syncing could use some work. When we sync text communications, it doesn't implement super well into our PIMS." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6750552) AP August P. Veterinary Technician > "I love using PetDesk because it makes managing our veterinary clinic’s daily workflow simple and efficient." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___7096392) ZL Zoe L. Veterinary Assistant and Office Manager > "It didn't sync seamlessly with practice software. If a client updated their email address, name or contact info, it..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6517900) BS Bethany S. Office Manager and Technician > "Having online booking, texts, refill requests, and reminders all on one platform has helped streamline our client..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6830689) VT Vince T. Practice - Office Manager > "After an initial set-up meeting, we lost all communication with our rep." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___7173868) BS Bethany S. Office Manager and Technician > "It has saved our front desk team a lot of time, not having to manually call each client for a day of appointments." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6830689) BS Bethany S. Office Manager and Technician > "When transferring a patient to a new client (change of owners), we have had some issues with reminders making it to..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6830689) VT Vince T. Practice - Office Manager > "Our implementation specialist was pretty good - attentive and communicated well." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___7173868) VT Vince T. Practice - Office Manager > "I did not properly vet them like I did our general PIMS provider." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___7173868) VT Vince T. Practice - Office Manager > "The website team was fairly solid during implementation." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___7173868) ZL Zoe L. Veterinary Assistant and Office Manager > "This was confusing for clients who would request we send reminders to a certain email address." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6517900) VT Vince T. Practice - Office Manager > "Overall, my experience with the website team has been decent - but you really have to stay on top of them." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___7173868) VT Vince T. Practice - Office Manager > "Several days have passed with no response." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___7173868) RR Rebecca R. Office Manager > "I have been told they are working on changing that so hopefully there will be functionality for multiple phone..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6717955) MH Misty H. Office Manager > "They were not compatible and some of the text messaging was not compatible either." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6835161) RR Rebecca R. Office Manager > "The app is also great and has a lot of information for clients about their pets." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6717955) VT Vince T. Practice - Office Manager > "My experience with the phone team has been abysmal." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___7173868) SM Samantha M. Hospital Manager > "It's help streamline scheduling." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6750552) JW Jenn W. Practice Manager > "Sometimes if a a team member forget, since the appointment was made on PetDesk, clients would show up for an..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___5023846) KH Kyra H. Practice Manager > "PetDesk is super user friendly, and has been very helpful with our client communications." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6730440) KW Katie W. Licensed Veterinary Technician > "One of the biggest issues was with appointment scheduling. If someone requested an appointment and that timeslot was..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___3174243) MH Misty H. Office Manager > "I did enjoy PetDesk as far as the aesthetic of the site." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6835161) CK Courtney K. Office Manager > "We just cancelled our services with PetDesk because we switched over to Vetstoria who can allow our clients to live..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___3274651) VR Verified Reviewer Assistant > "I am able to choose a date and time that fits my busy lifestyle from the comfort of home day or night. " [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___5068589) JM Jennifer M. Receptionist > "I am also not a fan of if a client wants an appointment that’s not available, that there is not a please call our..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2962074) BR Brittany R. Practice Manager > "I also like the customization options provided for appointment requests." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___4986820) ML Melisa L. Assistant Manager > "therefore it's hard to fully integrate it into all of my vet needs. " [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___4382847) VR Verified Reviewer Assistant > "I also feel good knowing that I will receive confirmation of my appointment from my vet allowing me to feel heard." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___5068589) BW Barbara W. Manager > "The program doesn't integrate with the software system." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___3969807) SM Samantha M. Hospital Manager > "Clients love Petdesk." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6750552) KW Katie W. Licensed Veterinary Technician > "However, if, by the time the client responded, those timeslots are no longer available, it becomes more difficult to..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___3174243) SL Samantha L. Operations Manager > "Great experience and wonderful customer service experience." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6607445) NL Noam L. Practice Manager > "On occasion when changes are made within 24 hours the system doesn't get to update before a confirmation is sent,..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2627516) RR Rebecca R. Office Manager > "Great customer support" [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6717955) JS Jamie S. Business Administrator > "We purchased the texting option and the only negative we have found so far is the refresh rate (not instant)." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2812151) RR Rebecca R. Office Manager > "Easy for staff to learn and clients to use" [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___6717955) CC Candice C. Client Care Manager > "I know you've implemented "valid number" next to client phone numbers but it's still confusing and takes more time..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2772449) VR Verified Reviewer Assistant > "I like that scheduling doesn't feel pressured when its on my terms and at my request." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___5068589) KL Kristen L. Office Manager > "You definitely need double monitors to use PetDesk easily otherwise you would minimize a lot of the time to go back..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2621323) VR Verified Reviewer Assistant > "I mostly enjoy PetDesk for its easy appointment scheduling. " [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___5068589) PA Prizcilla A. Front Office Manager > "The texting is a big issue, not being able to have easier access to the texting seems to be a delay" [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2623338) JW Jasmine W. Practice Manager > "It's very useful as if you need client to call office after leaving a message , you can text them stating please..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___4872335) JM Jeannie M. Practice Manager > "Rewards points expiration date does not update upon change- Shows incorrect information to client." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2895334) JG Jamie G. Practice Manager > "They have great functionality with their user friendly app, reminders, appt confirmations, integration with software..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2950496) CC Candice C. Client Care Manager > "This makes for a challenge when we are searching by client name and they aren't appearing." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2772449) JW Jenn W. Practice Manager > "The customer service team was amazing and always helpful." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___5023846) SR Sarah R. Office manager > "However, some clients cancel their appointments on accident and we always have to call them to confirm their..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2884567) SM Stephanie M. Practice Manager > "It was a great solution since our PMS didn't have these features natively." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___3720125) MB Matei B. Owner/Manager > "In some cases clients don't realize this is not their original appt request for the original date/time." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2623153) BW Barbara W. Manager > "The two-way texting feature is great." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___3969807) SU Shannon U. Practice manager > "I wish that videos would come through on the text messaging, most will not play." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2808668) KS Kathryn S. Receptionist > "It makes my job easier, as well as my life as a pet parent." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___4609368) CC Candice C. Client Care Manager > "The two way text feature has some issues." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2772449) SR Shawnee R. Groomer > "We love that it is user friendly because we are a busy operation and don’t have time for our software to fail us." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___4029777) JS Jamie S. Owner > "I wish it would integrate better with PM programs. But, I understand why it doesn't." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2925438) JW Jasmine W. Practice Manager > "Pet Desk is a great tool to communicate with clients. " [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___4872335) CC Candice C. Client Care Manager > "We've had many clients get confused with that and I'm sure it has everything to do with them not reading through..." [See full review](https://www.capterra.com/p/166086/PetDesk/#Capterra___2772449) [View Reviews](https://www.capterra.com/p/166086/PetDesk/reviews/) ## User interface [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) 4.13 (599) [PetDesk](https://www.capterra.com/p/166086/PetDesk/) 4.64 (183) ### Features Covetrus Avimark Top features 24/46 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Scheduling - Billing & Invoicing - Calendar Management - Charting - Client Management - Communication Management - Confirmations/Reminders - CRM - Customer Database - Data Import/Export - Document Management - Document Storage - Electronic Payments - Electronic Signature - Email Reminders - EMR/EHR - E-Prescribing - Generative AI - Historical Reporting - Imaging and X-rays - Inventory Management - Invoice Management - Live Chat - Medical Billing - Patient Intake - Patient Portal - Patient Records Management - Payment Processing - Prescription Processing - Reminders - Reporting & Statistics - Self Service Portal - SMS Messaging - SOAP notes - Status Tracking - Task Scheduling - Telemedicine - Template Management - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/92887/AVImark/#features) PetDesk 16/46 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Scheduling - Billing & Invoicing - Calendar Management - Charting - Client Management - Communication Management - Confirmations/Reminders - CRM - Customer Database - Data Import/Export - Document Management - Document Storage - Electronic Payments - Electronic Signature - Email Reminders - EMR/EHR - E-Prescribing - Generative AI - Historical Reporting - Imaging and X-rays - Inventory Management - Invoice Management - Live Chat - Medical Billing - Patient Intake - Patient Portal - Patient Records Management - Payment Processing - Prescription Processing - Reminders - Reporting & Statistics - Self Service Portal - SMS Messaging - SOAP notes - Status Tracking - Task Scheduling - Telemedicine - Template Management - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/166086/PetDesk/#features) ### Recognition No recognitions have been awarded to Covetrus Avimark No recognitions have been awarded to PetDesk ### Deployment & support Covetrus Avimark Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos PetDesk Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Covetrus Avimark - By Covetrus Software Services - Located in United States - Founded in 1988 PetDesk - By Petvisor - Located in United States - Founded in 2013 ## Popular Comparisons [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[4.13 (599)](https://www.capterra.com/p/92887/AVImark/reviews/) vs [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.62 (284)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) Contact vendor for pricing Price $116/month 4.0 Features 4.4 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/92887-133166/AVImark-vs-DaySmart-Vet) [PetDesk](https://www.capterra.com/p/166086/PetDesk/)[4.64 (183)](https://www.capterra.com/p/166086/PetDesk/reviews/) vs [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.62 (284)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) $249/month Price $116/month 4.5 Features 4.4 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/133166-166086/DaySmart-Vet-vs-PetDesk) [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[4.13 (599)](https://www.capterra.com/p/92887/AVImark/reviews/) vs [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.90 (238)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.0 Features 4.8 4.1 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/92887-234498/AVImark-vs-Instinct-EMR) [PetDesk](https://www.capterra.com/p/166086/PetDesk/)[4.64 (183)](https://www.capterra.com/p/166086/PetDesk/reviews/) vs [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.90 (238)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) $249/month Price Contact vendor for pricing 4.5 Features 4.8 4.7 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/166086-234498/PetDesk-vs-Instinct-EMR) [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[4.13 (599)](https://www.capterra.com/p/92887/AVImark/reviews/) vs [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.0 Features 3.6 4.1 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/92887-130107/AVImark-vs-Covetrus-Pulse) [PetDesk](https://www.capterra.com/p/166086/PetDesk/)[4.64 (183)](https://www.capterra.com/p/166086/PetDesk/reviews/) vs [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) $249/month Price Contact vendor for pricing 4.5 Features 3.6 4.7 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/130107-166086/Covetrus-Pulse-vs-PetDesk) [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[4.13 (599)](https://www.capterra.com/p/92887/AVImark/reviews/) vs [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.62 (278)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) Contact vendor for pricing Price $260.5/month 4.0 Features 4.5 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/92887-99977/AVImark-vs-ezyVet-Cloud-Vet-Software) [PetDesk](https://www.capterra.com/p/166086/PetDesk/)[4.64 (183)](https://www.capterra.com/p/166086/PetDesk/reviews/) vs [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.62 (278)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) $249/month Price $260.5/month 4.5 Features 4.5 4.7 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/99977-166086/ezyVet-Cloud-Vet-Software-vs-PetDesk) [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[4.13 (599)](https://www.capterra.com/p/92887/AVImark/reviews/) vs [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.0 Features 4.3 4.1 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/92887-204324/AVImark-vs-Covetrus-Prescription-Management) [PetDesk](https://www.capterra.com/p/166086/PetDesk/)[4.64 (183)](https://www.capterra.com/p/166086/PetDesk/reviews/) vs [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) $249/month Price Contact vendor for pricing 4.5 Features 4.3 4.7 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/166086-204324/PetDesk-vs-Covetrus-Prescription-Management) [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[4.13 (599)](https://www.capterra.com/p/92887/AVImark/reviews/) vs [Vetstoria](https://www.capterra.com/p/162603/Online-Booking/)[4.79 (119)](https://www.capterra.com/p/162603/Online-Booking/reviews/) Contact vendor for pricing Price $249/month 4.0 Features 4.7 4.1 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/92887-162603/AVImark-vs-Online-Booking) [PetDesk](https://www.capterra.com/p/166086/PetDesk/)[4.64 (183)](https://www.capterra.com/p/166086/PetDesk/reviews/) vs [Vetstoria](https://www.capterra.com/p/162603/Online-Booking/)[4.79 (119)](https://www.capterra.com/p/162603/Online-Booking/reviews/) $249/month Price $249/month 4.5 Features 4.7 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/162603-166086/Online-Booking-vs-PetDesk)