# Compare Covetrus Avimark vs Instinct Science 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Instinct Science and Covetrus Avimark based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/92887-234498/AVImark-vs-Instinct-EMR --- # Instinct Science vs Covetrus Avimark Features and Cost Comparison Last updated May 23rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Instinct ScienceCovetrus Avimark2/4 selected [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.9 (238)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[4.1 (599)](https://www.capterra.com/p/92887/AVImark/reviews/) [## Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.9 (238)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) Starting Price Contact vendor Value-for-Money 4.8 Functionality 4.8 Ease of Use 4.9 Customer Service 4.9 Reviews Sentiment Based on [238 reviews](#user-reviews) Positive 236 Neutral 2 Negative 0 [## Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[4.1 (599)](https://www.capterra.com/p/92887/AVImark/reviews/) Starting Price Contact vendor Value-for-Money 4.1 Functionality 4 Ease of Use 4.1 Customer Service 4.2 Reviews Sentiment AM Based on [599 reviews](#user-reviews) Positive 490 Neutral 78 Negative 31 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Features in Veterinary Software Best performer 41 / 46 Only Instinct Science - Alerts/Notifications - API - Calendar Management 24 / 46 Only Covetrus Avimark - Telemedicine User satisfaction User satisfaction 4.9 User reviews[238](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) Ease of use 4.9 Functionality 4.8 Value for money 4.8 Customer support 4.9 User satisfaction 4.1 User reviews[599](https://www.capterra.com/p/92887/AVImark/reviews/) Ease of use 4.1 Functionality 4.0 Value for money 4.1 Customer support 4.2 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Emergency, specialty, multi-practice, and urgent care veterinary hospitals. Best for Veterinary practices of all sizes. ## User reviews Pros & cons WV William V. Office and Accounts Manager > "A few features (cash handling, patient photos, integration with IDEXX Web PACS, deeper provider analytics) would make it perfect,..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6794550) EM Emily M. Registered Veterinary Technician - Surgery and Anesthesia Lead > "it can be cumbersome to edit some things - understandable since they want to make sure things aren't inaccurate from a treatment..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7157277) KO Kelsey O. RVT > "Amazing team, you'll have an instinct team member available to your hospital specifically as well as 24 hour support through chat" [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7157279) CB Chey B. Veterinarian > "The only down fall for our urgent care model is the lack of integration with Idexx Pacs, although this is in the works as I write..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002720) AS Anupreet S. Vet > "Clinician brief is what I usually go to for a lot of articles and recent publications, helps a lot,have been using information" [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002769) AP Annabel P. Vet > "Doesn’t communicate with our medical record software yet so we have to manually put in bills from our treatment plans." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002715) AA Ares A. RVT > "I tell everyone about it and the wonderful features from charting, orders, body maps, and estimates." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002761) BI Bruce I. Medical Director > "The inability for seamless integration of patient data creates excess steps and potential loss of information from patient..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6835473) NS Natalie S. Registered Veterinary Technician > "as an emergency vet tech I like the convenience for patient charts and monitoring, also the quick access to plumbs for any..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6631659) BC Bridgett C. Veterinarian > "It can be difficult to see all of the orders/having to scroll to see things, having things be missed accidentally." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002717) DF Dylan F. Nurse > "I find the integration with our Idexx send out labs to be very easy to navigate." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7158509) SC Suna C. Veterinary Student > "It's hard to search for past patients - I wish there were options for advanced search (e.g. by keywords in diagnosis or notes)." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6631649) DF Dylan F. Nurse > "I also like the updated anesthetic monitoring sheet." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7158509) JE Jeremiah E. RVT > "The invoicing feature does not work great for us, however I think that is more the fault of our PMS (Cornerstone) than Instinct." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6636384) GP Gabrielle P. Veterinary Assistant > "I like the look up by phone number feature that was added, as it makes my job easier for repeat clients." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6632249) CF Courtney F. Veterinary Technician and CSR Manager > "Typos or inaccuracies in document titles are not uncommon, and the absence of a simple editing feature means that veterinary..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6274919) AS Amber S. Vetereinarian > "Excellent use in a busy hospital with multiple patients, doctors, and nurses all working towards the same goal." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002692) SC Susan C. CVT, Manager > "It slows us down each time there is an update." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002814) TA Taryn A. Vet Assistant > "Having a quick login in and ability to access from any computer" [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002726) RW Robyn W. Veterinarian > "I struggle a bit with some of the window's being so small. When I'm typing my SOAP or general record, it's about 1/4 of the..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6274456) EM Emily M. Registered Veterinary Technician - Anesthesia Lead > "Being able to easily send feedback and request app updates and features through the app itself in instant-messaging fashion." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6848106) KS Kavita S. Large animal resident > "Loading time is slow with a lot of patients in hospital." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6631516) EC Elizabeth C. Emergency veterinarian > "I can also refer to my treatments as I am writing in my chart and vice-versa which makes record keeping fast and easy." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6633032) CJ Cheyanne J. Veterinary Assistant > "It can be a bit tedious to fill out everything especially when there are many in-hospitals and you can find yourself spending up..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6285840) HW Haley W. Veterinary Student > "online treatment sheets with great visualization and trackability- ease of locating patient records- ease of following the..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___5094832) Joel C. Owner, DVM > "I have some worries about what happens if we lose internet connection since there is no local copy but with fiber and battery..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6013187) Sadia A. Client Service Respresentative > "One of my favorite features is the "rapid registration" option which allows me to quickly check in new patients with ease (which..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6276589) BI Bruce I. Medical Director > "Lack of connectivity with other platforms. " [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6835473) MM Megan M. ICU and ECC CVT > "Absolutely fabulous, in many ways it has made our hospital safer and communication easier not only between individual coworkers,..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6631612) DR Danielle R. Hospital Administrator > "Inability to filter on current txt system and/or task these for reply Lack of Client portal for documents" [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___4938477) DR Danielle R. Hospital Administrator > "It readily adapts and improves all functionality as well as expands functionality to ensure the highest level of care for the..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___4938477) MT Morgan T. Vet > "We didn't think everything through when implementing it." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7003166) CG Carly G. ER Veterinarian > "I’ve used it now for 4-5 years (vet school into my first two ER jobs) and it is the easiest, most user friendly program." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7003165) JC Juli C. Veterinarian > "I wish that the patient ID numbers were more logical (ie numerical order) but they seem somewhat random." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6278661) ES Ezra S. Staff surgeon > "The customer support is amazing as they’re always available to help." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7157258) RA Rachel A. ER doctor > "They are still listed in the pull down menu which can make it difficult to ensure we are picking the appropriate one" [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6278723) JP Jennifer P. Veterinarian > "This PIMS has been the easiest to use, and the easiest ti train relief doctors on." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7157379) CG Coral G. Veterinary Technician > "Sometimes when only using treatment view you cannot see when things are PRN." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6279774) RL Rebecca L. Medical Director, owner > "We can just through relief vets into it with minimal training and very intuitive. That it is very intuitive overall. That it is..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7003209) JB Jesse B. Veterinarian > "It's occasionally annoying to try to match up units on new drugs entered into the system, but generally easy to figure out/work..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6306893) VD Victoria D. LVT > "Fun Paws & Play game for team members & nice scheduling interface." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002655) CD Cisco D. Veterinary Technician > "Sometimes has communication errors with our hospital software" [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___5094651) LD Lorna D. RVT and Supervisor > "We have been with Instinct since their early days (treatment sheets only) and have appreciated their willingness to listen to..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6632932) JL JaDasia L. APCA > "I find that this application and slow and freezes at times." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___5094869) JW Jonah W. Veterinarian > "Overall, Instinct is a solid choice for a 24 hour ER as the treatment sheets make everything else worth it." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6876018) AO Amy O. Technician Supervisor > "There are some issues with double charging with Cornerstone." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6000774) TK Tresha K. Licensed Veterinary Technician > "It not only helps you calculate drugs easier but also has Plumbs attached to it." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6632145) JD Jenna D. veterinary medical scribe > "Not able to have more than 3 panes visible..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6274350) DF Dylan F. Nurse > "We love the whiteboard and really appreciate how receptive your team is to our feedback, good or bad." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7158509) HB Hannah B. Client Services Representative > "Sometimes it crashes, and updates are confusing." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6276509) WV William V. Office and Accounts Manager > "Intuitive triage flows and whiteboard that suit a 24/7 GP + ER clinic" [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6794550) CH Corene H. Client Service > "I wish I used update names when I realize it's misspelled" [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6274754) LD Lorna D. RVT and Supervisor > "Love the whole package for Charting, Treatment Sheets and Analytics." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6632932) Lisa P. Manager, Telehealth & ER Engagement; Program Director, emERge; ECC Clinician > "Sometimes, because the ER gets busy, this is not reviewed, and the "doctor to confirm treatment sheet" may not get checked off,..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___4688465) SB Samantha B. Manager of ECC > "The treatment sheet is very good for ICU patients" [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7003269) PP Phillip P. Lab Tech > "it's color coded and I'm color blind. " [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6274768) AR Amy R. Practice Manager ER and Spec > "Customer support has always been exceptional and they are always willing to listen and hear the suggestions the hospitals have..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002661) MV Melissa V. Advanced patient care tech > "The only feature I do not like about instinct is being unable to put a treatment in progress." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___4473061) JB Jesse B. Veterinarian > "I've used Instinct in 4 hospitals over the last 10 years and feel it has positively impacted the quality of medicine, the quality..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6306893) RG Rob G. Senior Veterinary Technician > "The spell check is TERRIBLE and doesn't know medical terminology." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___4474812) MC Meg C. Licensed Veterinary Technician > "Medical records are very user friendly especially for the not "computer elite"." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002703) CK Colleen K. Veterinary Technician > "I did not set up integration on this system, so can't comment to ease." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___4684071) MB Matthew B. Professor of Emergency and Critical Care Medicine > "Excited about the ePrescribing (although I haven't had the opportunity to learn much about it) as I think it'll further allow us..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6632533) HW Heather W. cvt > "I don't care for the toggle of on and off." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___4472973) LB Lucas B. LVT > "I love that this product had built in safety features." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___7002862) AW Autumn W. Licensed Veterinary Technician > "I do not feel like there are any cons about instinct." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___4543934) RD Ronda D. Emergency Veterinarian > "Instinct is an amazingly well-thought out product that every veterinary hospital that does paper treatment sheets should switch..." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6632205) CD Chrystina D. ICU Lead Vet Tech/Supervisor > "Less treatments get missed." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___3324038) JB Jessica B. Associate Veterinarian, Critical Care > "Ease of e mailing, and the ability to copy/paste, and use snippets are excellent." [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___6631545) MM Michelle M. Owner > "mobile access is not here YET!!" [See full review](https://www.capterra.com/p/234498/Instinct-EMR/#Capterra___3305786) [View Reviews](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) AM Ashley M. Owner Veterinarian > "I also love that when our internet goes out, I still have access to all of my medical records." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___7051705) Dana P. CVOM > "We do have some issues with Avimark dropping from our server. " [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___7138442) KT Karen T. Vet Tech > "Avimark has great features to train your new staff." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___7053304) BR Brittany R. Practice Manager > "This makes it difficult to resolve issues while continuing to see patients." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___6656463) KH Katherine H. Practice Manager > "All my inventory, patient records, and staff login is easy to use and understand." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___6502549) William H. president > "they support I believe actually TRIES to sabotage your clinics computers when you call them for support!" [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___6690315) AM Ashley M. Owner Veterinarian > "Very easy to learn, simple yet functional, extremely customizable." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___7051705) CC Chelsea C. RVT, Operations Manager > "Lack of SMS integration, lack of ability to email from Avimark, directly." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___5020216) EM Elizabeth M. Practice Manager > "Many integrations to make things easy" [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___6716483) BF Brooke F. LVT > "support is not great, communication is not great" [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___6700655) AM Ashley M. Owner Veterinarian > "I think this is the best veterinary software on the market." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___7051705) WV Will V. Operations Specialist > "I don't like how when clients can't remember their log on information we often find multiple client / pet information in the system. And it..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___4824076) RD Renee D. Veterinary Assistant > "It was much more user friendly than Cornerstone." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___6817728) CC Chelsea C. RVT, Operations Manager > "Lack of online bill pay" [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___5020216) SH Stacie H. Manager of Data Programs > "Also, AVIMARK includes a general ledger interface that allows your daily revenue to transfer automatically into your accounting software, saving..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___3135610) SD Stevie D. Veterinarian > "Integrating lab work is a headache, and things like inventory and ordering compound medications are harder than they should be." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___4803236) MH Michele H. Practice Manager > "We have used Avimark for decades, it meets our daily needs for a busy multi doctor practice. " [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___4732584) TR Tatiana R. Veterinarian > "However, maybe it was our internet that was the problem" [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___5016040) YR Yesenia R. Assistant Manager > "The thing i loved about Avimark was how easy it was to navigate." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___6181921) DK Daniel K. IT Director > "I keep having intermittent printing related issues that I can't exactly pinpoint the cause. " [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___3783083) AP Allison P. VMA > "I use this at my vet clinic every day and I would not change it for the world." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___3872980) KS Katei S. FSR > "Can be time consuming to set up if you do not use CS" [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___4213284) AP Allison P. VMA > "Easy for beginners and there are more advanced things you can also do on it." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___3872980) AM Anjenette M. Hospital Manager > "I used Impromed prior to Avimark and prefer the reporting, estimate creating (don't like how estimates use a variance vs. +/-, high or low end..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2514363) SW Selena W. Hospital Administrator > "AVImark has helped our veterinary clinic by being able to create reports for statistics, keep in contact with our clients, and have thorough..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2525670) CO Courtney O. Practice Manager > "For example, it will automatically change the area code of the client phone number based on client postal code, however that is not necessary..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2897784) KE Kelsey E. Practice Manager > "I like that there are so many different features that we can use, such as automatically prompting notes for specific line items, or customizing..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2546584) MH Michele H. Practice Manager > "Avimark can be confusing without proper training. " [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___4732584) KS Katina S. Owner > "There is an incredible number of customizable features, good support, frequent updates, it functions reliably (if you are not updating or..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2525606) TB Tané B. Hospital Manager > "There's a space to enter "spouse" information but you can't have that print on statements/invoices. When we had paper charts the labels were a..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2521760) JE Jill E. Office Manager > "The standard reports are very adequate for reporting daily sales, doctor's revenue reporting, as well as tracking your revenue streams. " [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2525521) SC Sarah C. vet > "I cannot view my labwork by clicking on the requisition even though I can see the first few lines, it will then disappear, requiring yet an..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2447749) HC Hannah C. Practice Manager > "We utilize the charging aspect and the estimates the most, very useful way to keep all notes and treatment in one place in a patients chart." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2909514) SW Selena W. Hospital Administrator > "There are some payment forms that do not transfer out 'clean' into a Quickbooks file, that requires a little work on the back end, like care..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2525670) KS Katei S. FSR > "Super easy to integrate with other things" [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___4213284) VA VALERIE A. OFFICE MANAGER > "This brings in all the old reminder types that we no longer use and attaches them to every single patient in the system, which we then have to..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2926926) KK Kim K. Hospital Manager > "The worklists are a great tool and help us keep our clinic on track to ensure our clients needs are met in a timely fashion. " [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2898237) BM Bobbi M. Practice Manager > "It is old - seems like it never changes; not Canadian customer support makes timing hard; not being able to update things while people are using..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2897937) MV Maxbetter V. Veterinarian > "I like how quickly I can navigate between menus and patient screens with the tabs (F2, F3, F4, F5, F6, F8, F10...I'm sure that there are other..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2514307) DT Diane T. Practice Mgr > "Only can store ONE expiration date on drugs, and this yields false expiry dates when we have multiple bottles of meds." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2897973) RV Rusty V. Practice Manager > "I love that Avimark integrates with Idexx and we can make requisitions easily. " [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___3010100) RI Rebecca I. Hospital Manager > "The inventory is difficult to utilize due to many multi-step processes to order and receive items and the idexes have to be frequently rebulit..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2906249) AS Anne S. Owner Veterinarian > "It give us easily readable medical records, easy client transactions and ability to email clients from their medical records." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2549080) MAV Mary Ann V. Clinic Coordinator > "Last week I instructed a team member to call for help after she had taken a credit card payment under the wrong account." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___3021336) KS Kaitlin S. Administrative Assistant > "Its unbeatable for the census and boarding calendar." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___3209615) SH Sterling H. Assistant Practice Manager > "Also, there are some occasional crashes, and if Avimark crashes while we have a Medical Condition Record open, it will glitch the MCR, making it..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2901041) BW Ben W. Practice Manager > "The options that the More Stuff fields give you for collecting and charting data is handy and make for clean looking records." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2514696) TT Theresa T. Practice Manager > "Same issues continue - human errors!!" [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___3815775) KH Karen H. Practice Manager > "Very customizable - if you know what you're doing and take the time, you can make this software do almost anything you want and work in the way..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2538066) TT Theresa T. Practice Manager > "Excellent - don't switch to Cornerstone because it is not worth it!" [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___3815775) DK Daniel K. IT Director > "It's pretty straightforward in how it works. " [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___3783083) LK Lester K. Practice Manager > "As the Manager, any functions in regards to reports, making changes to reminders or other details functions leave a undesirable taste in your..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2919479) KP Kendra P. Reception > "Avimark helps us keep our inventory in check" [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___3021194) MS Michael S. Associate Veterinarian > "Sometimes when you search a client it will not come up if there is a capital letter, I dont understand it but if we just type in the last name..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2514091) AP Allison P. VMA > "I really enjoy it! And the support is awesome!" [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___3872980) YP Yadilexis P. CSR > "When sending emails, I have to wait a couple seconds for confirmation pop up, if I didnt know on the wait, I would sent multi emails at a time" [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2906695) BW Barry W. Owner > "Pleased with their software and updates" [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___3810597) TC Tammy C. Office Manager > "Many times not enough space in inventory and treatment programs to write name of product or test name that has caused us to do some crazy..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2514029) LP Lisa P. CVT > "It’s popular & easy to use." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___4382864) KC KELLY C. Practice Manager > "Super frustrating when you need to email a chart to a specialist or another veterinary practice and you need to manually go in and fetch the..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2514932) BW Ben W. Practice Manager > "Ability to search for a service or product by enter parts of it in the description is a handy search feature." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2514696) AH Ashley H. Hospital Manager > "It freezes up my system for an hour or two and I cannot operate in the rest of the system while I'm working on billing." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2906204) MG Melissa G. Clinic Manager > "Avimark is a very user friendly software that is quite customizable for each practice and additionally for each user within each practice." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2514043) RJ Rachel J. Administration > "glitches that are either intermittent, or "coding" limitations and Avimark tech support is unable to find or fix the issue" [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2898045) HC Hannah C. Practice Manager > "We have a more efficient schedule with Avimark and appreciate the ease of access with charging clients and seeing their invoices." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2909514) SL Stacy L. DVM > "We spend $100 to have tech support available & are often treated like we are bothering the technicians when we call - often have to call 4-5..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2907617) JG Jamie G. Practice Manager > "I loved Avimark but we needed to modernize our company to cloud based software." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2949815) DD Dawn D. Office Manager > "Honestly I would have to say the thing that we most least like about this software would be not being able to scroll through a number of medical..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2897892) TR Tracy R. Hospital Manager/Lead Technician > "I find the charts read more clearly than their competitor, and I like that each hospital can customize which features they wish to use. " [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2906890) JJ Jerry J. Hospital Manager > "There are a bunch of little glitches that are never found until they are caught and a global or inventory update is required." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2538161) TB Tammi B. Operations Manager > "These employees are all stellar in their respective roles and provide peace of mind that they will be able to assist with all the questions,..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2514903) MG Melissa G. Clinic Manager > "With every update there are some cons, and we have noticed it's not as customizable/changeable in the set reminder department as it used to be." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2514043) RI Rebecca I. Hospital Manager > "Avimark allows a very good patient medical history experience and allows us to connect with our clients easily." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2906249) VD Victoria D. Office Manager > "The boarding calendar is not user friendly and will change patient data in patient chart if there is a glich." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2906350) AH Aharon H. Vet Assistant > "It has so many features for optimizing staff performance and making a days work simpler and paperless." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2296273) BW Ben W. Practice Manager > "I am concerned with Avimarks long term survival because of the coding limitations and that Covetrus has other PMS that compete against it." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2514696) ES Erica S. Client Care Specialist > "I love that there are shortcuts to different screens using the F keys. When we have issues, the support staff is very informative and quick to..." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2513928) AS Andi S. Receptionist/ IT Manager > "Search function is limited and often times, comes back with "No client/patient found" even if they do exist. " [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2906791) TS Timothy S. Co-Owner > "Meets our needs and Avimark customers service is there for you when you need help with reports or changes beyond the very day norm." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2906436) AH Aharon H. Vet Assistant > "Many clinics use different features, which can also complicate matters for people who work at more than one clinic." [See full review](https://www.capterra.com/p/92887/AVImark/#Capterra___2296273) [View Reviews](https://www.capterra.com/p/92887/AVImark/reviews/) ## User interface 4.90 (238) [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) 4.13 (599) ### Features Instinct Science Top features 41/46 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Scheduling - Billing & Invoicing - Calendar Management - Charting - Client Management - Communication Management - Confirmations/Reminders - CRM - Customer Database - Data Import/Export - Document Management - Document Storage - Electronic Payments - Electronic Signature - Email Reminders - EMR/EHR - E-Prescribing - Generative AI - Historical Reporting - Imaging and X-rays - Inventory Management - Invoice Management - Live Chat - Medical Billing - Patient Intake - Patient Portal - Patient Records Management - Payment Processing - Prescription Processing - Reminders - Reporting & Statistics - Self Service Portal - SMS Messaging - SOAP notes - Status Tracking - Task Scheduling - Telemedicine - Template Management - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/234498/Instinct-EMR/#features) Covetrus Avimark 24/46 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Scheduling - Billing & Invoicing - Calendar Management - Charting - Client Management - Communication Management - Confirmations/Reminders - CRM - Customer Database - Data Import/Export - Document Management - Document Storage - Electronic Payments - Electronic Signature - Email Reminders - EMR/EHR - E-Prescribing - Generative AI - Historical Reporting - Imaging and X-rays - Inventory Management - Invoice Management - Live Chat - Medical Billing - Patient Intake - Patient Portal - Patient Records Management - Payment Processing - Prescription Processing - Reminders - Reporting & Statistics - Self Service Portal - SMS Messaging - SOAP notes - Status Tracking - Task Scheduling - Telemedicine - Template Management - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/92887/AVImark/#features) ### Recognition Instinct Science Best Value VeterinarySoftware (2024)  Best Value VeterinarySoftware (2022)  No recognitions have been awarded to Covetrus Avimark ### Deployment & support Instinct Science Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Covetrus Avimark Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Instinct Science - By Instinct Science - Located in United States - Founded in Covetrus Avimark - By Covetrus Software Services - Located in United States - Founded in 1988 ## Popular Comparisons [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.90 (238)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) vs [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.62 (284)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) Contact vendor for pricing Price $116/month 4.8 Features 4.4 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/133166-234498/DaySmart-Vet-vs-Instinct-EMR) [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[4.13 (599)](https://www.capterra.com/p/92887/AVImark/reviews/) vs [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[4.62 (284)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) Contact vendor for pricing Price $116/month 4.0 Features 4.4 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/92887-133166/AVImark-vs-DaySmart-Vet) [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.90 (238)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) vs [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.8 Features 3.6 4.9 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/130107-234498/Covetrus-Pulse-vs-Instinct-EMR) [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[4.13 (599)](https://www.capterra.com/p/92887/AVImark/reviews/) vs [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/)[4.02 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.0 Features 3.6 4.1 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/92887-130107/AVImark-vs-Covetrus-Pulse) [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.90 (238)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) vs [Shepherd](https://www.capterra.com/p/172485/Shepherd-App/)[4.75 (87)](https://www.capterra.com/p/172485/Shepherd-App/reviews/) Contact vendor for pricing Price $299/month 4.8 Features 4.6 4.9 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/172485-234498/Shepherd-App-vs-Instinct-EMR) [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[4.13 (599)](https://www.capterra.com/p/92887/AVImark/reviews/) vs [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.62 (278)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) Contact vendor for pricing Price $260.5/month 4.0 Features 4.5 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/92887-99977/AVImark-vs-ezyVet-Cloud-Vet-Software) [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.90 (238)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) vs [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.8 Features 4.3 4.9 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/204324-234498/Covetrus-Prescription-Management-vs-Instinct-EMR) [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[4.13 (599)](https://www.capterra.com/p/92887/AVImark/reviews/) vs [Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[4.34 (196)](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.0 Features 4.3 4.1 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/92887-204324/AVImark-vs-Covetrus-Prescription-Management) [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.90 (238)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) vs [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[4.62 (278)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) Contact vendor for pricing Price $260.5/month 4.8 Features 4.5 4.9 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/99977-234498/ezyVet-Cloud-Vet-Software-vs-Instinct-EMR) [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[4.13 (599)](https://www.capterra.com/p/92887/AVImark/reviews/) vs [Vetstoria](https://www.capterra.com/p/162603/Online-Booking/)[4.79 (119)](https://www.capterra.com/p/162603/Online-Booking/reviews/) Contact vendor for pricing Price $249/month 4.0 Features 4.7 4.1 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/92887-162603/AVImark-vs-Online-Booking) [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/)[4.90 (238)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) vs [Vetstoria](https://www.capterra.com/p/162603/Online-Booking/)[4.79 (119)](https://www.capterra.com/p/162603/Online-Booking/reviews/) Contact vendor for pricing Price $249/month 4.8 Features 4.7 4.9 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/162603-234498/Online-Booking-vs-Instinct-EMR) [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[4.13 (599)](https://www.capterra.com/p/92887/AVImark/reviews/) vs [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/)[4.04 (183)](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/reviews/) Contact vendor for pricing Price $549/month 4.0 Features 4.0 4.1 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/92887-99976/AVImark-vs-Cornerstone-Practice-Management)