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Physical therapy and rehab providers who need to improve business efficiency
Specific to Rehab Therapy, Physical Therapy, Occupational Therapy, Speech Therapy.
The product looks very clean and professional and those in reception, clinical care, and billing report good integration of all modules.
Inability to have a patient be on the waitlist in more than one location. When adding a new appointment into the schedule, inability to start typing patient name and having the system auto-populate.
The reports it produces are numerous and he ease of making custom reports is great. The documentation component is easy to use and configure, my therapists love it.
This did upset me however we had already signed a contract. To be honest had I known some of the features that are additional charges I would have gone in a different direction then Theraoffice.
Customer support have been amazing in helping out when issues come up and coming up with creative solutions.
10 To Generate an HEP you shouldn't have to have a DX or charges entered.
The TheraOffice team did an excellent job of helping us implement this product and they have been great customer support as we have adjusted to the huge change in our office.
Sometimes, TheraOffice would freeze up and then crash. I would be left with a white screen with a red X through it, and often I would have to exit out of the schedule for my clinic and reopen it.
Great experience overall - account reps and development teams are over the top helpful and swift with resolution. Great communication and transparency all along the way.
They say the Devil is in the details and here is where I get very frustrated with Optimis.
We found value and benefit and highly recommend a CER to anyone that wants to help ensure they can pass an audit. Documentation from a compliance standpoint can help reduce payment denials.
Getting WebPT was the biggest mistake I did in my practice.
This EMR is comprehensive and compliant with most insurance companies. The webinars that they host are great and up-to-date.
It can run slow at times & show error when loading pages.
I like how easy this program is to learn and use. The lay out has a good flow to it.
There is no point of having a search bar if you still have to search for an extended period of time for the exercise.
TheraOffice
Top FeaturesOptimisPT
TheraOffice
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