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Physical therapy and rehab providers who need to improve business efficiency
Designed for physiotherapy/physical therapy, podiatry, chiropractic, massage, exercise physiologists, and more, Nookal supports practices of all sizes, from solo to large multi-disciplinary teams.
The product looks very clean and professional and those in reception, clinical care, and billing report good integration of all modules.
Inability to have a patient be on the waitlist in more than one location. When adding a new appointment into the schedule, inability to start typing patient name and having the system auto-populate.
The reports it produces are numerous and he ease of making custom reports is great. The documentation component is easy to use and configure, my therapists love it.
This did upset me however we had already signed a contract. To be honest had I known some of the features that are additional charges I would have gone in a different direction then Theraoffice.
Customer support have been amazing in helping out when issues come up and coming up with creative solutions.
10 To Generate an HEP you shouldn't have to have a DX or charges entered.
The TheraOffice team did an excellent job of helping us implement this product and they have been great customer support as we have adjusted to the huge change in our office.
Sometimes, TheraOffice would freeze up and then crash. I would be left with a white screen with a red X through it, and often I would have to exit out of the schedule for my clinic and reopen it.
Tech support easy to chat with friendly and helpful in addition to their own help page with tips tricks for setting up various processes - With pictures and excellent descriptions.
Unreliability of software - some bugs infrequently causing data (clinical notes and letters) to go missing. Inability to edit notes once complete.
Fantastic, an excellent team to deal with and they provide great support. User friendly program that does everything that you need.
Very annoying when completing treatment notes, pasting something, then having the line above move up to continue on with the paragraphgearlier.
Nookal has been a fantastic platform for us as clinic. We were one of the early users in the Uk and the support has been consistently fantastic.
Inability to change the user names of diaries.
Nookal is great software, easy to use and has great integration with other apps like physitrack.
Lack of some patient notes esp recent discharges or GP clinic visits etc.
TheraOffice
Top FeaturesNookal
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