Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
WebPT serves outpatient physical, occupational, and speech therapy practices of all sizes and is trusted by more than 155,000 rehab therapy professionals at over 27,000 clinics across the US.
Tebra is the leading practice automation solution for independent practices that integrates seamlessly with 3rd party products.
Overall, I am very pleased with my transition to WebPT - very user friendly, great customer support. Average tech skills equipped me to use this program effectively.
I have multiple groups that are multispeciality, who find it does not work as well for their providers who are not Physical Therapists.
Our clinicians are extremely happy with the ease of use and final product the documentation system produces. From an office staff use, they also love the user-friendly features of the program.
WebPT destroyed a portion of my patient's medical documents.
They have an agreement with Kareo so our billing flows over easily. I also love the reports to keep good tabs on what we are doing and how things are processing.
Our only complaint would be that the copays from the patients sometimes do not transfer to our Kareo (our billing system).
You and your staff can fax notes in 5 seconds keeping doctors updated with ease. WebPT also has excellent customer service and amazing company values.
I have more complaints but I do not have the space or the time to sit here and type all of those issues up for you to read.
I have had a fantastic experience with Kareo. The sales team and implementation team have been incredibly responsive and helpful.
Your system will go down in the middle of your clinic and you have no recourse. During a particularly bad couple of days of no and/or unusably slow service, we had no choice but to close our office.
We couldn't be more pleased on performance and ease of use. The highly competitive rate, month to month no contract, and no large upfront costs or maintenance fees are all excellent features as well.
This product is pretty universally know as being terribly in the billing community. You will run into problems and it will interfere with your revenue cycle.
Ease of use, ability to perform certain eligibility checks, scanning capabilities are great, certain reports are easy to generate and understand.
We lost tens and tens of thousands of dollars to incompetence and mistakes. Collections were so bad it nearly cost us our practice.
Having all of our reports curated all in one software is so functional and easy. We love being able to save documents straight to the patient file.
Basically, the EHR is a poorly thought out and is missing basic functionality. The whole system is clunky and you and your staff will waste countless hours trying to create work arounds.
Clifford: Hello, my name is Clifford, owner of Civil Physical Therapy. I rate WebPT four out of five. Before I started using WebPT with my own company, I had experience with Clinician, which was a different software that I used when I was managing a big clinic, but with a different company. I started using WebPT once I launched my company, Civil Physical Therapy. I used WebPT because they offered a competitive rate for a new small business starting, there was ease of use, it was user-friendly, and the support was adequate enough and I felt confident that I could start my practice. And three and a half years later, we're still using it and we're still happy. When I started with WebPT, it was pretty easy to get started. It wasn't difficult. They had a good support team. They had people that actually call directly and we exchanged emails back and forth. They give you some things to fill out, you do that, give them all the information that they need. And it wasn't a hassle at all to start. The recommendations that I have for anyone starting with WebPT is that it's a pretty good software to kind of get you started as a new small business practice of either physical therapy, occupational therapy, or speech. They offer competitive rates. They have a good support team. The documents are pretty legible. There's ease of access, there's good functionality. I think it is a great place to start to manage your company via their software.
Camille B.: My name is Camille. I'm an office manager for BE MED PT, and I rate Tebra a four. So we were using OptimisPT before, but we weren't able to bill our claims even weekly, sometimes it was monthly. So we were getting really behind on our claims and money coming in, so we wanted to have a system that included billing as well. That's why we switched over to Tebra. We chose Tebra because it has a lot of different services that we could use it for, such as physical therapy, primary care. We love that we were able to create our own templates, and that was for every professional that is in our company. We also liked that it's very organized. It has the tabs in the patient profile, so it helped with the organization that we needed. The transition for me as office manager was actually very easy in the sense of having organization, just having to teach the front desk and the employees that do the most easy steps. Everybody got it very easily. Then the physical therapist was a little bit harder, but it was still very comfortable because they could create their own templates. It was just when we had to create the templates, it was a little bit hard in that part, but everything else was a smooth transition. I would advise to go ahead and do the switch, just because it is a very smooth program. You don't need a lot of common sense to utilize it. It does give you benefits of organization and having it your own way in the sense of doing your own templates, and then there's so many settings that you can use for the system where you can make it your own for you and your company.
WebPT
Top FeaturesTebra
Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.
Products similar to those you're currently comparing: