# Compare WebPT vs Fusion 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare WebPT and Fusion based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/92920-136876/WebPT-vs-Pediatric-Therapy-EMR

---

# WebPT vs Fusion Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

WebPTFusion2/4 selected

[WebPT](https://www.capterra.com/p/92920/WebPT/)[4.2 (482)](https://www.capterra.com/p/92920/WebPT/reviews/)

[Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.3 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/)

[## WebPT](https://www.capterra.com/p/92920/WebPT/)[4.2 (482)](https://www.capterra.com/p/92920/WebPT/reviews/)

Starting Price

Contact vendor

Value-for-Money

4

Functionality

4.1

Ease of Use

4.3

Customer Service

4.1

Reviews Sentiment

Based on [482 reviews](#user-reviews)

Positive

402

Neutral

41

Negative

39

[## Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.3 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/)

Starting Price

$49.00/month

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

SA

SA

Based on [708 reviews](#user-reviews)

Positive

630

Neutral

61

Negative

17

## Send this comparison chart to my inbox

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## Summary

* * *

Features in Physical Therapy Software

Best performer

30 / 34

Only WebPT

-   Activity Dashboard
-   Activity Tracking
-   API

26 / 34

User satisfaction

User satisfaction

4.2

User reviews[482](https://www.capterra.com/p/92920/WebPT/reviews/)

Ease of use

4.3

Functionality

4.1

Value for money

4.0

Customer support

4.1

User satisfaction

4.3

User reviews[708](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/)

Ease of use

4.5

Functionality

4.2

Value for money

4.2

Customer support

4.3

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$49Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Physical therapy, occupational therapy, speech-language pathology, behavioral health, chiropractic, hand therapy, neuro-rehabilitation, pediatric therapy, pelvic floor, sports medicine, vestibular.

Best for

Fusion is ideal for pediatric OT, Speech, and PT practices of all sizes -solo providers, small to mid‑size outpatient clinics, and multi‑location or multispecialty teams.

## User reviews

Pros & cons

BV

Brandon V.

Physiotherapist

> "Often times, WebPT did not have much in the way of technical issues at all, and it did a good job carrying..."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___7033469)

MN

Morgan N.

Physical Therapist Assistant

> "I cannot stand the frequent glitches, system outages, and the "smart text" input that erases all typed..."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6479044)

ZS

Zachary S.

Physical Therapist

> "You can take old case info if they are here for a new case which is great"

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___7143036)

ZS

Zachary S.

Physical Therapist

> "The customer service is sometimes tricky to get a hold of and not always helpful when there are errors or..."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___7143036)

VR

Verified Reviewer

Director of Operations

> "I enjoyed some of the free educational classes they offered but their software was hard to get used to and..."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___7135816)

GT

Gopinath T.

Physical therapist

> "More importantly, many times in a year, they have system glitches that results in many hours to days of..."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6695163)

CD

Carlos D.

Physical Therapist

> "Their customer support is also really responsive and helpful whenever we need them. Whether you’re a small..."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6727633)

GT

Gopinath T.

Physical therapist

> "Also, their software is only compatible for ortho conditions and does not allow us to access for..."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6695163)

RJ

Rhonda J.

Medical Receptionist

> "Their patient record system is great."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___7135575)

RB

Rosalind B.

Billing Manager

> "Therapists don't have the option to use minutes instead of units for CPT codes."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___7019816)

JK

Jade K.

Speech Language Pathologist

> "It kept information centrally located and provided a good electronic data base for patients."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6699107)

JW

John W.

Owner

> "The authorization feature is often inaccurate, the visit counts are often incorrect, and their customer..."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6777203)

AP

Anisha P.

PHYSICAL THERAPIST

> "Customer service was also always helpful if there were problems"

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___7121740)

AR

Anna R.

ATC

> "How frequently the server goes out due to volume of users and length it takes to resolve issues."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6589107)

SC

Sanantha C.

Office manage

> "When it’s working well it Works, it’s efficient for our clinic when it has no bugs and not getting pop ups"

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6688283)

AG

Aaron G.

Physical therapist

> "My least favorite was the inability to calculate the time spent on CPT codes."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6807558)

JW

John W.

Owner

> "Not much, but the landing page after login is handy."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6777203)

MD

Mike D.

President

> "From failure to bill services for over 4 more months to failure to send accurate charges to our credit..."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6296037)

JR

Jenna R.

Clinical Guest Coordinator

> "I was trained for less than 8 hours and was able to move through the system with ease."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6773968)

Jefferson H.

CEO

> "They have an on-line chat option that is really only useful for answering frequently asked technical..."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6027401)

DK

Delaney K.

Occupational Therapist

> "I enjoyed that the patient's check in time was documented for easy reference."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6698889)

AG

Aaron G.

Physical therapist

> "I feel like WebPT has caused increased burn out, and it has definitely cost us a lot of money in lost..."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6807558)

GB

Gedion B.

Customer manager

> "It is so easy to navigate different tabs of the software."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6759534)

SL

Steve L.

Director of Business Development

> "Cost is not worth the overall product value and the cost is increasing per information presented by WebPT..."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6310435)

CD

Carlos D.

Physical Therapist

> "WebPT has been a great system for our clinic."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6727633)

LG

Loretta G.

Support Staff

> "It goes down a lot. Once it was down for the whole day and we had 16 medical offices that could do nothing."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6358209)

LG

Loretta G.

Support Staff

> "Scheduling is easy and charting is good."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6358209)

VR

Verified Reviewer

Director of Operations

> "I did not enjoy their support team."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___7135816)

GB

Gedion B.

Customer manager

> "The product is easy to use."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6759534)

GT

Gopinath T.

Physical therapist

> "My overall experience is Poor- in terms of performance, customer care, cost effectiveness."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6695163)

DM

David M.

Owner

> "It is very well liked by my staff."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6468644)

GJ

Garima J.

Director

> "My experience with WebPT has been challenging, particularly due to issues with their customer service...."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6235182)

JR

Jenna R.

Clinical Guest Coordinator

> "Overall the system is very easy to work through and learn"

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6773968)

GT

Gopinath T.

Physical therapist

> "Every year, I am seeing gradual slowness in the software performance."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6695163)

MD

Mike D.

President

> "REACH is very helpful with keeping contact with patients and former pts"

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6296037)

JW

John W.

Owner

> "Functionality and customer service were seriously lacking."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6777203)

MR

Muhammad R.

Medical Doctor

> "Great user friendliness, ability to integrate with therabill."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6234318)

CG

Colbi G.

Billing

> "Lacks a lot of reports and the reports are not user friendly."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6698922)

CK

Catherine K.

President

> "Overall, I am pleased with the product- more so the support that the team provides with current compliance..."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4799515)

SK

Shawnalee K.

Office Manager

> "There were not a lot of pretty updates, and it seemed like a very old system to use."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6754004)

PI

Peggy I.

PT, LMT, President

> "Professional looking documentation that is easy to send to drs and case managers. "

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4849038)

GJ

Garima J.

Director

> "Over our three years with them, we encountered multiple billing errors that went unresolved, resulting in..."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6235182)

KC

Kimberly C.

Physical Therapist

> "It is easier than my last product and designed for physical therapy."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4814024)

SL

Steve L.

Director of Business Development

> "Features often do not work."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6310435)

TB

Terri B.

Physical Therapist

> "Ease and efficiency- paperwork is never fun but WebPt makes it as simple and Intergrative as possible!"

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4824261)

CC

Clifford C.

CEO, Physical Therapist

> "I also don't like that at times discharged cases show up upon logging in under a client's name if they..."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4808820)

DI

Dan I.

Physical Therapist

> "Web PT has been a vital part of my practice"

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4825165)

BM

Brittany M.

Owner/LMT

> "He told me they charge $150 per month to use their scheduler and scoffed at me when I get all of that..."

[See full review](https://www.capterra.com/p/92920/WebPT/#GetApp___5068459)

KC

Kimberly C.

Physical Therapist

> "It is easy to use and most tests and measures are available to document with a click."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4814024)

VK

Vilma K.

Office Manager

> "Its CONSTANT shut downs."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6762315)

JS

Julie S.

CFO

> "I love that it is customized for therapy."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4808981)

SL

Steve L.

Director of Business Development

> "Onboarding a new clinician is far more difficult than it should be."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6310435)

CS

Casey S.

Billing Director

> "The product is easy to use and integrates almost seamlessly with Therabill."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4808909)

NH

Nuha H.

Owner and PT

> "It’s the absolute worst documentation and billing software you can possibly use!"

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6695100)

JH

Jeff H.

Owner, Director

> "Automatic reminders, communication, and home exercise program enhances patient interaction."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4799807)

TM

Tommy M.

Owner

> "Poor, Not responsive to their customers."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6695404)

TB

Terri B.

Physical Therapist

> "It has made my clinic run much more smoothly!"

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4824261)

LV

Leann V.

Owner and Occupational Therapist

> "It stops us at 9 and will not allow a daily note on the 9th visit."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4809454)

CC

Clifford C.

CEO, Physical Therapist

> "I like how professional the documentation looks."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4808820)

CC

Clifford C.

CEO, Physical Therapist

> "I don't like that patient's cannot book their own appointment's through a public portal."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4808820)

DM

Donna M.

CEO

> "The staff are very knowledgeable and informative"

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4823879)

GJ

Garima J.

Director

> "Their mistakes and lack of accountability have significantly impacted our business, leading to unnecessary..."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6235182)

MD

Mara D.

CEO

> "Easy documentation."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4815874)

CC

Clifford C.

CEO, Physical Therapist

> "I don't like the adding physician feature and adding insurance feature."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4808820)

JG

Jami G.

Secretary/biller

> "very user friendly "

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___5090047)

MD

Mike D.

President

> "The components of WebPT do not communicate- EMR and billing."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6296037)

KS

Kelli S.

Patient Service Coordinator

> "It is relatively easy to learn and train new employees on"

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6165324)

LV

Leann V.

Owner and Occupational Therapist

> "For example, all the sudden it no longer lets us chart up to the 10th visit for Medicare."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4809454)

EH

Erin H.

Supervisor

> "Easy to schedule patients, documentation on the Therapist end has been very easy to learn and use."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4799507)

PI

Peggy I.

PT, LMT, President

> "Sometimes it takes a long time or several attempts to bring up a new note for a patient."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4849038)

DK

Danita K.

Owner/Physical Therapist

> "WebPT allows me to get my daily notes done in a more timely fashion and it works well with my billing..."

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___2773674)

CG

Colbi G.

Billing

> "Not very pediatric friendly"

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6698922)

Kerry B.

Physical Therapist

> "Scheduling is helpful and being able to access the patient's chart through the schedule itself is great."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___3413092)

SL

Steve L.

Director of Business Development

> "Customer service is absolutely awful."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6310435)

SS

Stephanie S.

Physical Therapist

> "I feel like the system is very easy and user-friendly compared to other EMR systems."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4378851)

TM

Tommy M.

Owner

> "Tech support also poor"

[See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6695404)

BS

Betty S.

Office Manager

> "the software is very easy to navigate from screen to screen."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___2910736)

BM

Brittany M.

Owner/LMT

> "This is the third phone call I have set-up with this company's sales department and have all three times..."

[See full review](https://www.capterra.com/p/92920/WebPT/#GetApp___5068459)

Shoshana Malka L.

Project Coordinator

> "The records are very easy for even a layperson to understand, but thorough enough that the insurance..."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___2658192)

CF

Cassie F.

Physical therapy assistant

> "I was disappointed with the initial lack of transparency with all the additional cost."

[See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4808826)

[View Reviews](https://www.capterra.com/p/92920/WebPT/reviews/)

SA

Samuel A.

Patient Care Coordinator

> "From the moment a family completes intake to documenting sessions and handling billing, everything flows through one system, which makes our work feel more connected and organized."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___7101544)

AM

Amy M.

Owner

> "Unable to sync with google calendar, having to pay extra for each little thing such as intake forms even when paying for above basic packages, does not create a Rx, does have more difficulty..."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6690131)

SA

Samuel A.

Patient Care Coordinator

> "As a pediatric therapy center, accuracy really matters to us both for our kids and for compliance and Fusion helps us stay on top of that. Once our team got past the initial learning curve, we..."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___7101544)

MN

Morgan N.

Speech-Language Pathologist

> "The supervisor can't edit notes, access initial or re-evaluations to edit and the supervisor needs to have multiple schedules up at one time when the students are seeing the same clients on their..."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6691943)

Ella H.

Speech Therapist

> "Fusion saved time and did help streamline my work process, especially with session notes, billing, and client management. But these are what other providers offer, at a cheaper price as well!"

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___7120716)

OH

Olivia H.

Account Specialist

> "You also cannot filter out paid and unpaid invoices, which makes printing off invoices extremely cumbersome. Because of this, I have to combine all paid invoices for one patient into one invoice..."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6699233)

LM

Layla M.

Owner, occupational therapist

> "I love the templates for notes and reports that include all of the common assessments, the fact that you can pull forward prior info, the goal bank, appointment reminders, calendar, and the fact..."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6689658)

WP

Whitney P.

CEO, Owner, Occupational Therapist

> "At no point was refunding or compensating offered. And to top it all off, we pay monthly when we signed on to use fusion at no point were we told our contract would auto renew or that we would be..."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6709190)

CU

Charlotte U.

Occupational Therapy Student

> "Used it for 12 weeks during fieldwork rotation, simplistic boxes for documenting, very clean and crisp menu and clear PDFs for viewing assessments and referrals"

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6691083)

DH

Danielle H.

Medical Scheduler

> "It does not allow nearly enough customization/filtering across all aspects (Billing, scheduling, waitlist, reports, etc.)"

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6691070)

GK

Gretchen K.

Physical Therapist

> "Fusion has been my favorite EMR system for its easy documentation and simplified processing to find all relevant documents information and collaborate with colleagues and families."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6689496)

WP

Whitney P.

CEO, Owner, Occupational Therapist

> "In addition, auto renewals that can’t be avoided unless you give a full 90 days notice is absolutely insane, especially when I have 60 days but since it’s not 90 I’m told I need to pay for an..."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6709190)

SB

Stevie B.

EI SLP

> "Fusion helps me stay organized, manage my caseload, stay on top of keeping documentation timely, and has never lost any of my data/documents."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6691288)

KC

Krista C.

Occupational Therapist

> "I dislike the goal tracking because is is difficult to word my goals so it is easy to decipher the progression toward the goal with use of percentiles, and times accomplished so I typically make..."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6715051)

AM

Amy M.

Owner

> "Fusion creates nice professional documents, waitlist prevents client loss, lets me know what notes I have remaining, it tracks when things are due, pull forward feature, different colored..."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6690131)

JB

Jordan B.

Occupational Therapist

> "There are so many unnecessary "clicks" (for example: to document goal data, you have to click into the area, then you are able to input data. If you click on the last goal it scrolls to the top..."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6698805)

JP

Jessica P.

VP Revenue Cycle Management

> "Overall the experience with Fusion has been good. If the pay to address could be including as an option and the patient statements could be created in batches and automatically pulled any..."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6690228)

MV

Melissa V.

Physical Therapist

> "I work in a school and because it is time consuming to put new patients in it makes it very challenging at the beginning of the school year or when switch our school kids to the medical model in..."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6691874)

WM

Will M.

Executive Assistant

> "Fusion is very good for the individual therapists, with quick phrases and document templates that make writing daily notes simple."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6690208)

MM

Marissa M.

Occuaptional Therapist

> "Additionally, once I archive or discharge a goal, it still appears on the client's daily note, which makes it difficult to tell what goals are still relevant if multiple therapists are treating..."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6690305)

MM

Madison M.

SLPA

> "It has made transitioning to a new job that uses Fusion easy and helps me stay organized and on top of my clients, their goals and documentation!"

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6689592)

CF

Colleen F.

Family Resources Coordinator

> "When you click on a person's name/appointment on your calendar it doesn't go to their profile and if you want the profile you have to hover just right, which sometimes doesn't actually work for..."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6699151)

VB

Victoria B.

Pediatric therapy

> "I like that as a provider you have the ability to access multiple areas of Fusion but that it also can be limited to only having to needed information and areas."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6747232)

BK

Bethany K.

speech-language pathologist

> "I have also notice that some of the speech evaluation report templates are missing sections that I would include (e.g., CAAP-2 is missing a section to describe cluster and multsyllabic word..."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6689834)

SC

Stacy C.

OT

> "The best thing about Fusion is the time it has saved me filing claims. If time is my currency, then Fusion has been priceless."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6712248)

TP

Trisha P.

Executive Director

> "It creates an additional nightmare for our office having to run two EMRs and two billing platforms through two different brokerages. "

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6716304)

AM

Alyssa M.

Speech Language Pathologist

> "Fusion has helped shorten the time needed for notes and evaluations, as well as tracking session attendance."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6691112)

WM

Will M.

Executive Assistant

> "The tools provided in Fusion to organize and interpret the data often miss the mark and so said data must be exported to a different program to be useful."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6690208)

AO

Abigail O.

speech-language pathologist

> "The site offers a good visual format and offers an easy way to fax/email documents encrypted to providers/parents of clients."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6690925)

BB

Brittany B.

Office Administrator

> "The amount of new feature roll-outs that don't acknowledge the many suggestions and inputs on the Fusion Help site are a dismay and is often frustrating, feeling like ideas are pointedly missed."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6699138)

AT

Alexa T.

Occupational Therapist

> "I like how Fusion mainstreams documentation and billing and allows you to track everything in one system."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6705085)

EH

Emily H.

Speech Language Pathologist

> "Currently I dislike that when clients schedule on Fusion they can't use the repeating feature (because it does not check to make sure all the dates are available)."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6689464)

JC

Jessica C.

Speech and Language Pathologist

> "The way it tracks the client’s progress through charts in the soap and the mastery feature in the goals section was the best!"

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6695505)

HK

Hannah K.

Physical Therapist

> "I HATE that you can't have multiple tabs to have multiple charts open or have a chart open and documentation note at the same time."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6689798)

KS

Katie S.

COTA

> "I love the soap note set up and that the goals are separated, I love that the birthday is calculated in years, months and day (helpful for reports)"

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6691239)

TV

Trina V.

Occupational Therapist

> "There are also several functions on the billing side of things with statements and invoicing that are not user friendly to billers or to the consumers."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6695791)

JD

Jeremy D.

Physical Therapist

> "The tabs for different note types made it easy to keep up with what needed submitted and organized based on what you were doing that day."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6689577)

KK

Kate K.

Administrator and Speech Therapist

> "I don't like that I can't easily attach documents for families each week and the intake forms are cumbersome to design."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6695485)

TC

Toby C.

Program Director - Occupational Therapist

> "The support staff is generally helpful, however with the lack of audit trail I have questions about built in HIPAA compliance versus compliance that exists because our office is diligent about it."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6689575)

KS

Kaitlin S.

Occupational Therapist

> "That I cannot have multiple documents open or cannot move the document window to see both goals and plan of care in working on."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6691146)

JB

Janice B.

Speech Language Pathologist, Owner

> "Streamlines goals, documents, and daily notes, simplifying data collection and analysis."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6703627)

RN

Rachael N.

Occupational Therapy Student

> "I had an issue with adding the PDMS-3 assessment on Fusion and had to go through a lengthy process of adding it which was kind of difficult since it is a new assessment."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6689702)

TK

Tracy K.

Physical Therapist

> "It would be nice to be able to do a little more customization for the schedule and be able to pull forward a few other things on the progress notes/reassessments."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6695733)

RM

Rachel M.

Pediatric Occupational Therapist

> "I don't like there are separate documents for re-assessments and initial evaluations, as my company does not use them and they seem superfluous. But I'm not sure if it's a feature that can be..."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6716690)

JW

Jana W.

COTA

> "I've used upwards of 20 different platforms across radiology, oncology, therapy and eye care and I'd say that Fusion is one of the most user friendly, but lots of steps/places for info to hide."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6689715)

CW

Chelsea W.

Student

> "I do not like how when you pull through goals on daily notes its brings all of them and you can not delete the ones you did not work on in the session."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6697149)

JL

Jessica L.

Director and SLP

> "All in one system that works for scheduling, documenting, billing and accounting."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6689704)

ST

Stacey T.

Speech Language Pathologist

> "Also when on calendar and entire week on screen, sometimes it will not allow me to click on the hover menu over the client's name. "

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6695788)

KC

Krista C.

Occupational Therapist

> "I like how easy it is to write notes for the pediatric population by customizing the objective and by building your own homework and handout section"

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6715051)

TK

Tracy K.

Physical Therapist

> "The schedule can be a little tricky because it is easy to bump a time slot accidentally and sometimes the information gets in the way when you move the cursor and hover over a scheduled patient."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6695733)

LB

Lorin B.

Occupational Therapist

> "The user-friendly platform that it provides, making the note taking and documentation process seamless."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6719394)

JW

Jana W.

COTA

> "I have put some very brief notes in daily notes to come back later to write my actual note when I have time and it seems that they often disappear which is very frustrating."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6689715)

MS

Mareli S.

SLP

> "I love that Fusion is so user friendly and provide visuals (graphs) to display my patients’ progress toward their goals."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6694574)

TS

Taylor S.

Occupational Therapist

> "I do not like that when clicking on patient files under their patient profile you cannot just click on the file and have to click on the eye to the right of the file."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6699139)

MR

Molly R.

Occupational Therapist

> "I have found it to be helpful in writing notes quickly, and I think having the notes broken down by goal makes treatment easier as well."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6690396)

WM

Will M.

Executive Assistant

> "The end result of this is: if you aren't running your clinic in the way Fusion envisions, it features often become obstacles to work around rather than tools."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6690208)

SW

Samantha W.

Physical therapist

> "I like the ability to pull forward previously documented information to the next note or progress note."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6689459)

KC

Kaylyb C.

Owner

> "Their billing team charged me for multiple months despite providing no services at all."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___7072354)

CK

Chase K.

Speech language pathologist

> "Scheduling patients on Fusion is quick and easy to do and the process of checking patients in or marking them absent, even if it's last minute or needs to be changed, is easy too."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6705082)

IM

Idelle M.

Business Manager

> "The inability to share those Legacy reports is problematic in that maybe I only want to share a couple of reports and the others are just for Admin levels and not for everyone else."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6764701)

KF

Katie F.

clinical director

> "I love the billing side and being able to create invoices and make payments with ease."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6689803)

KA

Krista A.

Occupational therapist

> "Check in process, not being able to open the note and documentation from the calendar when checking patients in"

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6692017)

LK

Lidiya K.

Graduate Speech Langauge Therapist Student

> "I have used Fusion in two different private practices and enjoyed my experience using it to make notes in depth and understandable."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6692823)

ND

Nathaniel D.

speech therapist

> "Even with scheduling and changing client times and days was tricky to figure out because I would change a time and date but then I couldn't type a SOAP note up."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6691195)

PD

Patience D.

Registered Behavior Technician

> "I appreciate the option to check clients into their session, as it eases confusion when looking at the schedule."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6697477)

MD

Madeline D.

Speech Therapist

> "If there are two therapists assigned to the same patient, but only 1 treating therapist, I don't like that I still get notification about monthly progress notes."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6695360)

SS

Sophia S.

Lead Speech therapist

> "Patient portal and telehealth link built in has made the patient-clinician point of contact so much easier"

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6689663)

AB

Autumn B.

Owner therapist

> "The billing division of Fusion is untrustworthy and drains funds from clinics with minimal explanation "you signed the contract" on repeat."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6716863)

RF

Raegan F.

Administrator

> "Adjusting the claim info directly on the claim form within Fusion before sending out is super helpful."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6689482)

BA

Ben A.

COTA

> "I strongly dislike when I sometimes click on a name it brings someone else’s name up and in a pinch on time it is inconvenient to have printed out someone’s goals because I was dependent on the..."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6691127)

BM

Brissa M.

COTA

> "Fusion has been working very well since I started to use it, it is easy and practical to go through the documentation, layout, and programs in order to complete documentation on time."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6705484)

AS

Autumn S.

Speech-Language Pathologist

> "I also find it frustrating that sometimes it won’t let me select a patient until I backspace when typing their name in the search bar."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6697338)

MK

Mary K.

Referral Specialist

> "After learning the use of Fusion/reports/schedules/calendar I like this software, just after using other therapy software wish this was more "suggestion updates""

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6691032)

NM

Nicole M.

PT

> "You are unable to see the fax cover sheet or what you typed on the fax cover sheet after you send a fax."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6697282)

DS

Dallas S.

Occupational Therapist

> "Fusion helps me personal notes but also keep standard practices in place with the pulling forward function"

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6709526)

RF

Raegan F.

Administrator

> "New only updates at 7am every morning so real time updates arent available unless you're in legacy but they don't give the same options."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6689482)

SS

Sarah S.

Speech Therapist

> "I like the pull forward feature, as well as how we can send documents to others to collaborate."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6689467)

LL

Lindsey L.

CEO and Physical Therapist

> "Frustrating that administration and staff that do not bill insurance are required to pay set fees to work on scheduling and billing etc."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6689530)

AM

Anne M.

Occupational Therapy Assistant

> "I like the comment boxes, and being able to pull over information from previous documentation."

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6689879)

KH

Katie H.

Speech Language Pathologist

> "Logs you out every time you sign into a different device (difficult to work on notes and get signatures)"

[See full review](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#Capterra___6697497)

[View Reviews](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/)

## User interface

[WebPT](https://www.capterra.com/p/92920/WebPT/)

4.22 (482)

4.33 (708)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

WebPT

Top features

30/34

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Appointment Management
-   Assessment Management
-   Automated Scheduling
-   Billing & Invoicing
-   Calendar Sync
-   Charting
-   Claims Management
-   Confirmations/Reminders
-   Customer Database
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Electronic Payments
-   EMR/EHR
-   Exercise Library
-   For Physical Therapy
-   Generative AI
-   HIPAA Compliant
-   Insurance Management
-   Multi-Location
-   Patient Portal
-   Practice Management
-   Progress Notes
-   Progress Tracking
-   Reporting/Analytics
-   Scheduling
-   SOAP notes
-   Treatment Planning

[See all features](https://www.capterra.com/p/92920/WebPT/#features)

Fusion

26/34

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Appointment Management
-   Assessment Management
-   Automated Scheduling
-   Billing & Invoicing
-   Calendar Sync
-   Charting
-   Claims Management
-   Confirmations/Reminders
-   Customer Database
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Electronic Payments
-   EMR/EHR
-   Exercise Library
-   For Physical Therapy
-   Generative AI
-   HIPAA Compliant
-   Insurance Management
-   Multi-Location
-   Patient Portal
-   Practice Management
-   Progress Notes
-   Progress Tracking
-   Reporting/Analytics
-   Scheduling
-   SOAP notes
-   Treatment Planning

[See all features](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/#features)

### Recognition

WebPT is recognized as a top-rated tool in 1 Capterra Shortlist reports

No recognitions have been awarded to Fusion

### Deployment & support

WebPT

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Fusion

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

WebPT

-   By WebPT
-   Located in United States
-   Founded in 2008

Fusion

-   By Ensora Health
-   Located in United States
-   Founded in 2010

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4.5

[View full comparison](https://www.capterra.com/compare/92920-195467/WebPT-vs-Care-Patron)

[Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/)

vs

[CentralReach](https://www.capterra.com/p/140743/CentralReach/)[4.32 (156)](https://www.capterra.com/p/140743/CentralReach/reviews/)

$49/month

Price

Contact vendor for pricing

4.2

Features

4.2

4.5

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/136876-140743/Pediatric-Therapy-EMR-vs-CentralReach)

[WebPT](https://www.capterra.com/p/92920/WebPT/)[4.22 (482)](https://www.capterra.com/p/92920/WebPT/reviews/)

vs

[Zanda](https://www.capterra.com/p/180530/Power-Diary/)[4.61 (204)](https://www.capterra.com/p/180530/Power-Diary/reviews/)

Contact vendor for pricing

Price

$19/month

4.1

Features

4.4

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/92920-180530/WebPT-vs-Power-Diary)

[Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/)

vs

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

$49/month

Price

$49/month

4.2

Features

4.3

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/130710-136876/SimplePractice-vs-Pediatric-Therapy-EMR)

[WebPT](https://www.capterra.com/p/92920/WebPT/)[4.22 (482)](https://www.capterra.com/p/92920/WebPT/reviews/)

vs

[Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.66 (633)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/)

Contact vendor for pricing

Price

$59/month

4.1

Features

4.6

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/92920-140062/WebPT-vs-Pabau-CRM)

[Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/)

vs

[HENO](https://www.capterra.com/p/161918/HENO/)[4.44 (48)](https://www.capterra.com/p/161918/HENO/reviews/)

$49/month

Price

$99/month

4.2

Features

4.3

4.5

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/136876-161918/Pediatric-Therapy-EMR-vs-HENO)