# Compare WebPT vs Pabau 2026 | Capterra > Unsure of what to choose? Check Capterra to compare WebPT and Pabau based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/92920-140062/WebPT-vs-Pabau-CRM --- # WebPT vs Pabau Features and Cost Comparison Last updated April 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: WebPTPabau2/4 selected [WebPT](https://www.capterra.com/p/92920/WebPT/)[4.2 (482)](https://www.capterra.com/p/92920/WebPT/reviews/) [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.7 (633)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) [## WebPT](https://www.capterra.com/p/92920/WebPT/)[4.2 (482)](https://www.capterra.com/p/92920/WebPT/reviews/) Starting Price Contact vendor Value-for-Money 4 Functionality 4.1 Ease of Use 4.3 Customer Service 4.1 Reviews Sentiment Based on [482 reviews](#user-reviews) Positive 402 Neutral 41 Negative 39 [## Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.7 (633)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) Starting Price $59.00/month Value-for-Money 4.4 Functionality 4.6 Ease of Use 4.4 Customer Service 4.6 Reviews Sentiment Based on [633 reviews](#user-reviews) Positive 590 Neutral 22 Negative 21 ## Not a match? 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Best for Trusted by 3,500+ medical-led practices, from solo providers to multi-location groups delivering private healthcare, dermatology, wellness, and aesthetic medicine. ## User reviews Pros & cons BV Brandon V. Physiotherapist > "Often times, WebPT did not have much in the way of technical issues at all, and it did a good job carrying..." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___7033469) MN Morgan N. Physical Therapist Assistant > "I cannot stand the frequent glitches, system outages, and the "smart text" input that erases all typed..." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6479044) ZS Zachary S. Physical Therapist > "You can take old case info if they are here for a new case which is great" [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___7143036) ZS Zachary S. Physical Therapist > "The customer service is sometimes tricky to get a hold of and not always helpful when there are errors or..." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___7143036) VR Verified Reviewer Director of Operations > "I enjoyed some of the free educational classes they offered but their software was hard to get used to and..." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___7135816) GT Gopinath T. Physical therapist > "More importantly, many times in a year, they have system glitches that results in many hours to days of..." [See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6695163) CD Carlos D. Physical Therapist > "Their customer support is also really responsive and helpful whenever we need them. Whether you’re a small..." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6727633) GT Gopinath T. Physical therapist > "Also, their software is only compatible for ortho conditions and does not allow us to access for..." [See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6695163) RJ Rhonda J. Medical Receptionist > "Their patient record system is great." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___7135575) RB Rosalind B. Billing Manager > "Therapists don't have the option to use minutes instead of units for CPT codes." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___7019816) JK Jade K. Speech Language Pathologist > "It kept information centrally located and provided a good electronic data base for patients." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6699107) JW John W. Owner > "The authorization feature is often inaccurate, the visit counts are often incorrect, and their customer..." [See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6777203) AP Anisha P. PHYSICAL THERAPIST > "Customer service was also always helpful if there were problems" [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___7121740) AR Anna R. ATC > "How frequently the server goes out due to volume of users and length it takes to resolve issues." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6589107) SC Sanantha C. Office manage > "When it’s working well it Works, it’s efficient for our clinic when it has no bugs and not getting pop ups" [See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6688283) AG Aaron G. Physical therapist > "My least favorite was the inability to calculate the time spent on CPT codes." [See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6807558) JW John W. Owner > "Not much, but the landing page after login is handy." [See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6777203) MD Mike D. President > "From failure to bill services for over 4 more months to failure to send accurate charges to our credit..." [See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6296037) JR Jenna R. Clinical Guest Coordinator > "I was trained for less than 8 hours and was able to move through the system with ease." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6773968) Jefferson H. CEO > "They have an on-line chat option that is really only useful for answering frequently asked technical..." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6027401) DK Delaney K. Occupational Therapist > "I enjoyed that the patient's check in time was documented for easy reference." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6698889) AG Aaron G. Physical therapist > "I feel like WebPT has caused increased burn out, and it has definitely cost us a lot of money in lost..." [See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6807558) GB Gedion B. Customer manager > "It is so easy to navigate different tabs of the software." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6759534) SL Steve L. Director of Business Development > "Cost is not worth the overall product value and the cost is increasing per information presented by WebPT..." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6310435) CD Carlos D. Physical Therapist > "WebPT has been a great system for our clinic." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6727633) LG Loretta G. Support Staff > "It goes down a lot. Once it was down for the whole day and we had 16 medical offices that could do nothing." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6358209) LG Loretta G. Support Staff > "Scheduling is easy and charting is good." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6358209) VR Verified Reviewer Director of Operations > "I did not enjoy their support team." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___7135816) GB Gedion B. Customer manager > "The product is easy to use." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6759534) GT Gopinath T. Physical therapist > "My overall experience is Poor- in terms of performance, customer care, cost effectiveness." [See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6695163) DM David M. Owner > "It is very well liked by my staff." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6468644) GJ Garima J. Director > "My experience with WebPT has been challenging, particularly due to issues with their customer service...." [See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6235182) JR Jenna R. Clinical Guest Coordinator > "Overall the system is very easy to work through and learn" [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6773968) GT Gopinath T. Physical therapist > "Every year, I am seeing gradual slowness in the software performance." [See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6695163) MD Mike D. President > "REACH is very helpful with keeping contact with patients and former pts" [See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6296037) JW John W. Owner > "Functionality and customer service were seriously lacking." [See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6777203) MR Muhammad R. Medical Doctor > "Great user friendliness, ability to integrate with therabill." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6234318) CG Colbi G. Billing > "Lacks a lot of reports and the reports are not user friendly." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6698922) CK Catherine K. President > "Overall, I am pleased with the product- more so the support that the team provides with current compliance..." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4799515) SK Shawnalee K. Office Manager > "There were not a lot of pretty updates, and it seemed like a very old system to use." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6754004) PI Peggy I. PT, LMT, President > "Professional looking documentation that is easy to send to drs and case managers. " [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4849038) GJ Garima J. Director > "Over our three years with them, we encountered multiple billing errors that went unresolved, resulting in..." [See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6235182) KC Kimberly C. Physical Therapist > "It is easier than my last product and designed for physical therapy." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4814024) SL Steve L. Director of Business Development > "Features often do not work." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6310435) TB Terri B. Physical Therapist > "Ease and efficiency- paperwork is never fun but WebPt makes it as simple and Intergrative as possible!" [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4824261) CC Clifford C. CEO, Physical Therapist > "I also don't like that at times discharged cases show up upon logging in under a client's name if they..." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4808820) DI Dan I. Physical Therapist > "Web PT has been a vital part of my practice" [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4825165) BM Brittany M. Owner/LMT > "He told me they charge $150 per month to use their scheduler and scoffed at me when I get all of that..." [See full review](https://www.capterra.com/p/92920/WebPT/#GetApp___5068459) KC Kimberly C. Physical Therapist > "It is easy to use and most tests and measures are available to document with a click." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4814024) VK Vilma K. Office Manager > "Its CONSTANT shut downs." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6762315) JS Julie S. CFO > "I love that it is customized for therapy." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4808981) SL Steve L. Director of Business Development > "Onboarding a new clinician is far more difficult than it should be." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6310435) CS Casey S. Billing Director > "The product is easy to use and integrates almost seamlessly with Therabill." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4808909) NH Nuha H. Owner and PT > "It’s the absolute worst documentation and billing software you can possibly use!" [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6695100) JH Jeff H. Owner, Director > "Automatic reminders, communication, and home exercise program enhances patient interaction." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4799807) TM Tommy M. Owner > "Poor, Not responsive to their customers." [See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6695404) TB Terri B. Physical Therapist > "It has made my clinic run much more smoothly!" [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4824261) LV Leann V. Owner and Occupational Therapist > "It stops us at 9 and will not allow a daily note on the 9th visit." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4809454) CC Clifford C. CEO, Physical Therapist > "I like how professional the documentation looks." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4808820) CC Clifford C. CEO, Physical Therapist > "I don't like that patient's cannot book their own appointment's through a public portal." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4808820) DM Donna M. CEO > "The staff are very knowledgeable and informative" [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4823879) GJ Garima J. Director > "Their mistakes and lack of accountability have significantly impacted our business, leading to unnecessary..." [See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6235182) MD Mara D. CEO > "Easy documentation." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4815874) CC Clifford C. CEO, Physical Therapist > "I don't like the adding physician feature and adding insurance feature." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4808820) JG Jami G. Secretary/biller > "very user friendly " [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___5090047) MD Mike D. President > "The components of WebPT do not communicate- EMR and billing." [See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6296037) KS Kelli S. Patient Service Coordinator > "It is relatively easy to learn and train new employees on" [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6165324) LV Leann V. Owner and Occupational Therapist > "For example, all the sudden it no longer lets us chart up to the 10th visit for Medicare." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4809454) EH Erin H. Supervisor > "Easy to schedule patients, documentation on the Therapist end has been very easy to learn and use." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4799507) PI Peggy I. PT, LMT, President > "Sometimes it takes a long time or several attempts to bring up a new note for a patient." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4849038) DK Danita K. Owner/Physical Therapist > "WebPT allows me to get my daily notes done in a more timely fashion and it works well with my billing..." [See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___2773674) CG Colbi G. Billing > "Not very pediatric friendly" [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6698922) Kerry B. Physical Therapist > "Scheduling is helpful and being able to access the patient's chart through the schedule itself is great." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___3413092) SL Steve L. Director of Business Development > "Customer service is absolutely awful." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___6310435) SS Stephanie S. Physical Therapist > "I feel like the system is very easy and user-friendly compared to other EMR systems." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4378851) TM Tommy M. Owner > "Tech support also poor" [See full review](https://www.capterra.com/p/92920/WebPT/#SoftwareAdvice___6695404) BS Betty S. Office Manager > "the software is very easy to navigate from screen to screen." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___2910736) BM Brittany M. Owner/LMT > "This is the third phone call I have set-up with this company's sales department and have all three times..." [See full review](https://www.capterra.com/p/92920/WebPT/#GetApp___5068459) Shoshana Malka L. Project Coordinator > "The records are very easy for even a layperson to understand, but thorough enough that the insurance..." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___2658192) CF Cassie F. Physical therapy assistant > "I was disappointed with the initial lack of transparency with all the additional cost." [See full review](https://www.capterra.com/p/92920/WebPT/#Capterra___4808826) [View Reviews](https://www.capterra.com/p/92920/WebPT/reviews/) SS Sushant S. Supervisor > "What stands out for me is how it supports training new staff. Once templates and workflows are set up, it gives a clear structure for how things..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7146271) ER Elsa R. Owner > "The only downside is the e-prescription feature—I wish it could send prescriptions electronically to the pharmacy instead of via fax or email,..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7025714) NF Nicole F. Pre-Registration Pharmacy Technician > "It has made a clear difference in how organised and efficient the clinic feels day to day. Once everything is set up properly, it really..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7148284) MO Michael O. Cosmetic Physician > "Investigations are not very developed yet in terms of export of tests / import of results, not much for imaging, and no inbuilt scoring system..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6313493) MB Michael B. Registered Nurse > "I can tailor treatment notes, forms, and workflows to match exactly how our clinic practices, which helps keep our documentation consistent and..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7046880) KB Karlyne B. OWNER > "Some features aren’t as intuitive as they could be, which can slow things down when you’re getting started." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7137786) LS Luisa S. Aesthetic Nurse Practitioner > "What I like most about Pabau is how seamlessly it integrates every aspect of my clinic into one system, client records, scheduling, consent..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7026437) Karen H. Aesthetic Nurse > "Setting up forms and services very long winded and complicated at times." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7097111) MD Monica D. Nurse > "They help me utilise all the tools available in Pabau effectively, which has significantly improved my clinic's operations and helped generate..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6816345) VR Verified Reviewer Owner and Medical director > "It's not useful for Medical services like GP clinics as it's not linked to online pharmacies and labs." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7033383) SA Syeda A. Director > "All-in-one functionality: Pabau offers tools for appointment scheduling, patient management, EMR, billing, marketing, and analytics." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7030981) VR Verified Reviewer Office Manager > "I was not able to ever figure out Pabau, it is probably great if you can get it set up, but I am a small practice and had a hard time contacting..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7133180) KB Karlyne B. OWNER > "I also appreciate the customizable forms and templates, which are especially helpful for tailoring documentation to my practice." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7137786) JR José R. Chief I.T and Legal Officer > "There are reoccurring bugs and glitches that we have identified when using the platform." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6882933) BT Brant T. Medical Director > "The level of customization is outstanding from tailoring forms to adapting workflows, it truly feels like the software adapts to us rather than..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7046875) CB Cassandra B. Registered Nurse > "There is a lot of personalisation that goes into the system and very time consuming." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7137471) AB Aanjana B. Pre-registered Pharmacy Technician > "From a finance perspective, what I appreciate most is how payments, invoices, and treatment packages are all managed in one system." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7144976) SQ Sadiq Q. Practice Owner > "The platform has basic bugs that are common in any software platform, indicating a lack of thorough testing before releasing features to the..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6316737) VV Valentina V. ANP > "The automated reminders, form linking, and loyalty tracking make it perfect for a medical aesthetics business like mine." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6865789) MM Mira M. Doctors > "Sometimes glitchy and doesn’t sent patients the consent forms" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7030888) UR Uliana R. Administrator > "The platform assists me with operations and marketing, including CRM and every step I need to complete." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7069480) RZ Raisa Z. Clinic Manager > "very slow at times and often comes up with issues." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7090052) UR Uliana R. Administrator > "The platform assists me with operations and marketing, including CRM and every step I need to complete." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7069480) VR Verified Reviewer Office Manager > "I was not able to ever set it up and paid for months without ever getting any benefit." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7133180) ER Elsa R. Owner > "Pabau is an amazing all-in-one clinic software that keeps everything organized—patients, bookings, notes, and marketing—all in one place." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7025714) VW Vicky W. Nurse > "Card machine can take a while to confirm payment has been taken" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7038235) KB Karlyne B. OWNER > "I’ve been able to tailor the system to fit my practice needs, which has made a big difference in organization and overall client experience." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7137786) EK Eric K. Clinic Owner and Clinical Specialist > "Some features can feel a bit overwhelming at the beginning, especially during the setup." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6850303) Paul W. GP > "The meetings were efficient, and being set up via dedicated Slack channels kept the momentum going and communication seamless. If you're worried..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7099561) SQ Stephanie Q. Managing Operations Partner > "Unable to send control substances with eRX requires a 3rd party option." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6461062) SP Shital P. Practice Manager > "I like that you can start and continue to use other AI systems and link them inthe marketing packages so not really havnig to start from stratch" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7137220) SQ Sadiq Q. Practice Owner > "System Bugs: There are still multiple bugs present in the system despite it being in the production environment." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6316737) AG Agnes G. Founder and Adult Nurse Practitioner > "Since integrating Pabau into my aesthetic and wellness clinic, the transformation in how we manage our day-to-day operations has been incredible." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6849495) CH Carrie H. owner medical practicemedspa > "In the past, our EMR experiences once we went live we couldn't get assistance for days at a time." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7032016) CR Cassi R. Holistic Health Practitioner > "sensitive content hidden\] were all very helpful in account set-up, navigation of the site and explanations on all aspects of learning." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7096737) SQ Sadiq Q. Practice Owner > "Customer Success: The Customer Success experience leaves much to be desired mainly because Customer Success staff were not trained on Pabau 2..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6316737) TX Tracy X. Clinical Director > "Pabau integrates with multiple apps well including iCal, stripe, Mailchimp etc, can switch in between companies and clinic locations easily" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6392176) CM Clara M. pharmacist ip > "Potentially, it could be too sophistication for more basic userr" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7041066) SV Sarah V. Owner > "My account Manager, \[sensitive content hidden\] has helped me to implement a really professional and organised Clinic management system that..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6858839) GB Galina B. Manager > "I did create service myself 5 times and it still not possible to add it on the invoice." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#SoftwareAdvice___6492454) AS Adam S. Doctor and Director of Dr Alluris Aesthetics > "Pabau has assigned to me a team to support me with every step of the setting up their platform, which has countless integrations and..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6676671) CC Caroline C. Aesthetics Nurse > "Time consuming process from joining to getting log in details." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7004499) AS Adam S. Doctor and Director of Dr Alluris Aesthetics > "That includes everything from princing and advice about it to making vouchers and automating consenting forms and sending out campaigns, giving..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6676671) AC Amanda C. Reception > "Poor customer service at the start of Pabau 2." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6826433) Petya S. aesthetic doctor > "Very helpful for reducing admin work and organising operations But slightly overwhelming at first due to its depth and complexity" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7149413) AS Adrien S. Osteopathic clinics > "it can feel a bit overwhelming at first due to the number of features available." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6681105) AM Amelia M. Director > "Pabau 2 has truly elevated the way I run my clinic, allowing me to focus more on my clients and less on admin." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6825945) EC Emma C. clinic manager > "The report name changes are challenging." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6842358) RH Robert H. Doctor > "The staff is very helpful and engaged in making Pabau individualised and tailored to specific business needs." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7070347) AM Ayesha M. Operations Manager > "Using online chat causes delay in operations" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6487592) MM Marin M. Manager > "It’s made managing daily operations much more efficient and organised, with everything in one easy-to-use system." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7122284) KV Kim V. Nurse > "Sometimes it can be complicated and often get lost when trying to resolve any problems" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6720000) ZB Zenaida B. Pre-reg Pharmacy technician > "From a front desk perspective, the biggest benefit is how easy it is to manage bookings and patient communication in one place." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7147015) HM Heather M. Clinical Director > "Unable to use the prescription function at times." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6552178) Paul W. GP > "I had originally braced myself for days of solo data entry and setup, but the team took that weight off my shoulders entirely." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7099561) PH Pamela H. Marketing Manager > "Having a difficult time in clinic with the pabua2 switch over." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6619550) NE Nathan E. CEO > "The software is comprehensive and the tutorial videos are beyond helpful. If one takes the time to learn the system, your clinic will save time,..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6716737) DB Danielle B. Aesthetic Doctor > "I haven't found it very easy to set up sending automated consent forms." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6312163) KaR Kelly-ann R. Facial aesthetician > "The customer support is outstanding and being able to provide suggestions for new innovative ideas on the platform" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7083683) MA Mohammed A. Medical Director > "Lies about the functionality of the system at sales call, and also the lack of support when contacting regarding problems to becdolved" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___4937383) BT Brant T. Medical Director > "We’ve felt supported at every step, and the team has truly empowered us to customize and refine our environment to match our clinic’s needs." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7046875) RP Ruth P. Owner > "They took my existing customer data quickly but since then I can't get up and running on a system that I am being charged for." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6226626) ZB Zenaida B. Pre-reg Pharmacy technician > "It also makes communication with patients much easier, which improves the overall experience for both staff and patients." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7147015) IB Imogen B. Doctor > "It could not be worse, customer service is appalling." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#SoftwareAdvice___6548024) VR Verified Reviewer Founder and Nurse Prescriber > "What stood out most was the outstanding customer support - the team was responsive, knowledgeable, and went above and beyond to accommodate my..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7035910) AmS Anne-marie S. Director > "Initially found Pabau very useful but since the latest software update have experienced a plethora of problems and I would not use them again..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6049427) AS Adrien S. Osteopathic clinics > "Excellent features such as online booking, appointment reminders, and secure patient record storage." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6681105) NR Nick R. Consultant > "There is no customer service number and my in house IT service has spent hours convincing them that they have a problem." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6141986) AT Asim T. Director > "As a clinician, what I value most is how clearly patient histories and clinical notes are organised." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7141881) BB Brett B. Office Manager > "We reached out to Pabau and they are unwilling to give us a refund (not even a partial refund)." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6204431) AM Amelia M. Director > "The transition from alternative software highlighted just how much more efficient and intuitive Pabau 2 is for managing every aspect of my..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6825945) DH David H. Director > "Its not that easy to use initially, lots of options" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6381821) Iulia H. Aesthetic practitioner > "Helpful support team and many useful features for aesthetic and medical clinics." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___7145514) BB Brett B. Office Manager > "Our account manager was not available and rarely responded to emails." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6204431) OR Osanna R. Assistant Manager > "Not only does it effectively support the services I have already, but is able to integrate other marketing and financial services to elevate the..." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6689910) HT Hillary T. Owner > "The time is based on the UK time and so it screwed up appointment times, employee schedules and a host of other issues." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___4235447) MM Michelle M. Skincare Specialist > "The product is very intuitive and allows you to keep all client records in one place." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6822007) RC Ran C. Owner > "SMS cost you a lot of money and integration with Credit Card will cost you the processing fee from the merchant and Palau itself" [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___3593923) SQ Sadiq Q. Practice Owner > "Cloud-Based Platform: The cloud-based nature of Pabau ensures that data is securely stored and accessible from anywhere." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6316737) RC Richard C. IT Manager > "Software is ok but I don't think it's suitable for a serious medical business." [See full review](https://www.capterra.com/p/140062/Pabau-CRM/#Capterra___6029788) [View Reviews](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) ## User interface [WebPT](https://www.capterra.com/p/92920/WebPT/) 4.22 (482) [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/) 4.66 (633) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features WebPT 30/34 - Activity Dashboard - Activity Tracking - AI Copilot - API - Appointment Management - Assessment Management - Automated Scheduling - Billing & Invoicing - Calendar Sync - Charting - Claims Management - Confirmations/Reminders - Customer Database - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Electronic Payments - EMR/EHR - Exercise Library - For Physical Therapy - Generative AI - HIPAA Compliant - Insurance Management - Multi-Location - Patient Portal - Practice Management - Progress Notes - Progress Tracking - Reporting/Analytics - Scheduling - SOAP notes - Treatment Planning [See all features](https://www.capterra.com/p/92920/WebPT/#features) Pabau Top features 31/34 - Activity Dashboard - Activity Tracking - AI Copilot - API - Appointment Management - Assessment Management - Automated Scheduling - Billing & Invoicing - Calendar Sync - Charting - Claims Management - Confirmations/Reminders - Customer Database - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Electronic Payments - EMR/EHR - Exercise Library - For Physical Therapy - Generative AI - HIPAA Compliant - Insurance Management - Multi-Location - Patient Portal - Practice Management - Progress Notes - Progress Tracking - Reporting/Analytics - Scheduling - SOAP notes - Treatment Planning [See all features](https://www.capterra.com/p/140062/Pabau-CRM/#features) ### Recognition WebPT is recognized as a top-rated tool in 1 Capterra Shortlist reports Pabau is recognized as a top-rated tool in 5 Capterra Shortlist reports ### Deployment & support WebPT Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Pabau Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details WebPT - By WebPT - Located in United States - Founded in 2008 Pabau - By Pabau - Located in United Kingdom - Founded in ## Popular Comparisons [WebPT](https://www.capterra.com/p/92920/WebPT/)[4.22 (482)](https://www.capterra.com/p/92920/WebPT/reviews/) vs [Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) Contact vendor for pricing Price $49/month 4.1 Features 4.2 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/92920-136876/WebPT-vs-Pediatric-Therapy-EMR) [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.66 (633)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) vs [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/) $59/month Price Contact vendor for pricing 4.6 Features 4.4 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/124590-140062/EMA-vs-Pabau-CRM) [WebPT](https://www.capterra.com/p/92920/WebPT/)[4.22 (482)](https://www.capterra.com/p/92920/WebPT/reviews/) vs [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/) Contact vendor for pricing Price $54/month 4.1 Features 4.6 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/92920-178984/WebPT-vs-Jane-App) [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.66 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(858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $59/month Price $0 4.6 Features 4.3 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/140062-195467/Pabau-CRM-vs-Care-Patron) [WebPT](https://www.capterra.com/p/92920/WebPT/)[4.22 (482)](https://www.capterra.com/p/92920/WebPT/reviews/) vs [Prompt](https://www.capterra.com/p/197381/Prompt/)[4.76 (51)](https://www.capterra.com/p/197381/Prompt/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.1 Features 4.7 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/92920-197381/WebPT-vs-Prompt) [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.66 (633)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/) $59/month Price Contact vendor for pricing 4.6 Features 3.8 4.4 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/129169-140062/Tebra-vs-Pabau-CRM) [WebPT](https://www.capterra.com/p/92920/WebPT/)[4.22 (482)](https://www.capterra.com/p/92920/WebPT/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Contact vendor for pricing Price $0 4.1 Features 4.3 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/92920-195467/WebPT-vs-Care-Patron) [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.66 (633)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) vs [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) $59/month Price Contact vendor for pricing 4.6 Features 3.8 4.4 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/98735-140062/athenaOne-vs-Pabau-CRM) [WebPT](https://www.capterra.com/p/92920/WebPT/)[4.22 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